IBM Rational Jobs in Jaipur

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At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.

Within Advisory, PwC has a large team that enables government organisations to transform and provide better service to citizens and optimize operations. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

Proposed role requires a candidate with relevant experience in Enterprise/Solution Architecture. He/She would have lead the process improvement and solution conceptualization and handled large integrations involving the latest technologies in the field of solution architecture. The architect should have a successful track record in managing and implementing e-government projects with particular focus on business components, and has contributed to the IT Strategy, maintenance of the information strategy and use architecture to support business and process change.

The candidate should strong interpersonal skills, who not only enjoys the challenge of working with other team members but externally with a diverse, senior-Government officials across varied Ministries and PSUs. Recent experience and understanding of the Indian business ecosystem and government initiatives is a must.

The candidate will be required to showcase excellent communication skills and will have demonstrated consistently the skill and capability in delivering impactful and insightful projects in the past. He/she will also be required to participate in client meetings and, during the course of a project, will be responsive to client enquiries, eventually leading the delivery engagement.

They will also be expected to contribute to Practice or Firm development. This may be adjudged in various ways such as serving as a mentor to other team members, by leading training/development initiatives, contributing to thought leadership papers, assisting other network firms etc.

Positions are with PwC’s Government and Public Service (G&PS) practice, which works

with Central & State Governments, PSUs, donor agencies etc. The position can be based in Delhi or Kolkata. However the ideal candidate should not have any constraints to travel for work related opportunities, whether domestic or internationally.

Roles & Responsibilities:

Provide input to team for presenting assessment and analysis findings in EA framework to stakeholder on matters related to strategy, organizations, and governance.
Provide support and assistance in selecting the most appropriate EA approach for detailed development with focus on increasing its effectiveness.
Work with team members and provide inputs in developing architecture and standards with emphasis on various aspects of EA.
Work with other team members to develop the broad structure of EA framework with focus on governance decisions, structures and mechanisms to primarily elevate the role and impact of enterprise architecture within government departments, and to ensure that architecture thinking permeates in the ecosystem.
Coordination between selected agencies/SI and purchaser/Department for technical issues.
Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels.
Coordination of project Governance arrangements, Post Project Reviews, Programme level workshops.
Issue tracking and resolution, status reporting and monitoring, service Level Agreement (SLA) monitoring.

Educational Qualifications

Post-Graduation: MCA/MSc/M.Tech (Computer Science, Information Technology, Electronics).
Graduation: BE/BTech (Computer Science, Information Technology, Electronics).

Certifications

Having one or more of the following certifications will be an added advantage:

TOGAF
PMP
Prince 2

Work Experience

Have 9 years+ of experience of working on ICT projects, with demonstrable experience on enterprise architecture and interoperability issues.
Have hands-on experience working with major architecture components: business process, information, and infrastructure.
Previous experience as a successful enterprise architect for government is highly desirable.
Demonstrated experience in inter-platform application design and implementation.
Experience and proficiency with data modelling and data architecture of highly scalable, multi-tenant environments.
Experience in the field of Software Development, software project implementation
Experience in prevalent project methodologies e.g. Agile and its estimation
Knowledge of new age technology like microservice, devops and API architecture.
Have good skills in strategic planning and policy level document development.
Experience of working with Government (Central, State, ULBs)/related agencies is preferred in India or internationally.
Extensive experience in designing systems and propose innovative solutions.
Experience in working in Government sector will be added advantage
Experience in Oracle suite like Oracle database, Exadata, WebLogic, Oracle SOA , Oracle IDM will be preferred.

Tools & Techniques

Candidate should have experience in various EA tools like IBM Rational rose , EA Modelling tool, Erwin, Bizzdesign, Software AG etc.
Thorough knowledge of MS Excel, Power Point and other project management tools.

Required Skill Sets

Conduct assessment and analysis not limited to working knowledge and experience with application process improvement techniques and best practices, software engineering concepts and project management methodologies.
Ability to review different software architecture document, technical design document etc.
Conduct consultation on application and software with related stakeholders
Work with team members and provide inputs in developing architecture and standards with emphasis on the ICT aspects of EA
Design, develop and implement interoperability framework .Provide inputs on EA related to data - storage, access, sharing and exchange and application – cross-cutting application capabilities
Contribute to various development of all reference models
Proven experience in providing service to internal stakeholders to achieve successful project outcomes. Hands-on approach to project management.

Personality traits (desired)
- Strong communications skills, both written and verbal. Communicating passion, energy, intensity, and excitement in a direct, apolitical, way.
- Ability to handle complex assignment independently.
- Ability to work with ambiguity. Taking a systematic, structured view of situations.
- Team player - Work in a large team with people from diverse backgrounds.
- Ability to interact with client (senior government officials).
- Driving to root causes and able to identify trends, process improvement opportunities and broader business implications.
- Demonstrating willingness to ‘get hands dirty’ and developing a problem-solving attitude.
- Plans, manages and drives own efforts to successfully deliver client commitments.
- Willingness and ability to handle multiple projects with competing deadlines, working with individuals who have different working styles, and managing challenging expectations.
- Taking ownership of each project by doing what is needed at all phases of the process, anticipating next steps and not waiting to be told what to do.
- Ability to prioritize in own workload to realign resources where/when needed.
- Strong personal and professional presence and self-confidence, capable of working effectively with senior team as well as all other levels.
- High drive, energy and work ethic; creative, flexible and adaptive in leading change.
- Engaging interpersonal style and excellent relationship building skills, with the desire and ability to coach and mentor team members.
  
  The skills we look for in future employees:
  
  All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’. The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders

Position Title: Enterprise Architect Expert	Grade/Level: Principal Consultant
LoS: Advisory	Sub LoS/SBU: Government & Public Sector
Location: New Delhi/Jaipur	Position Type: Full time
Subject Matter Expertise: Enterprise/Solution Architect

Job Summary

Positions are with PwC’s Government and Public Service (G&PS) practice, which works

Roles & Responsibilities:

Provide input to team for presenting assessment and analysis findings in EA framework to stakeholder on matters related to strategy, organizations, and governance.
Provide support and assistance in selecting the most appropriate EA approach for detailed development with focus on increasing its effectiveness.
Work with team members and provide inputs in developing architecture and standards with emphasis on various aspects of EA.
Work with other team members to develop the broad structure of EA framework with focus on governance decisions, structures and mechanisms to primarily elevate the role and impact of enterprise architecture within government departments, and to ensure that architecture thinking permeates in the ecosystem.
Coordination between selected agencies/SI and purchaser/Department for technical issues.
Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels.
Coordination of project Governance arrangements, Post Project Reviews, Programme level workshops.
Issue tracking and resolution, status reporting and monitoring, service Level Agreement (SLA) monitoring.

Educational Qualifications

Post-Graduation: MCA/MSc/M.Tech (Computer Science, Information Technology, Electronics).
Graduation: BE/BTech (Computer Science, Information Technology, Electronics).

Certifications

Having one or more of the following certifications will be an added advantage:

TOGAF
PMP
Prince 2

Work Experience

Have 9 years+ of experience of working on ICT projects, with demonstrable experience on enterprise architecture and interoperability issues.
Have hands-on experience working with major architecture components: business process, information, and infrastructure.
Previous experience as a successful enterprise architect for government is highly desirable.
Demonstrated experience in inter-platform application design and implementation.
Experience and proficiency with data modelling and data architecture of highly scalable, multi-tenant environments.
Experience in the field of Software Development, software project implementation
Experience in prevalent project methodologies e.g. Agile and its estimation
Knowledge of new age technology like microservice, devops and API architecture.
Have good skills in strategic planning and policy level document development.
Experience of working with Government (Central, State, ULBs)/related agencies is preferred in India or internationally.
Extensive experience in designing systems and propose innovative solutions.
Experience in working in Government sector will be added advantage
Experience in Oracle suite like Oracle database, Exadata, WebLogic, Oracle SOA , Oracle IDM will be preferred.

Tools & Techniques

Candidate should have experience in various EA tools like IBM Rational rose , EA Modelling tool, Erwin, Bizzdesign, Software AG etc.
Thorough knowledge of MS Excel, Power Point and other project management tools.

Required Skill Sets

Conduct assessment and analysis not limited to working knowledge and experience with application process improvement techniques and best practices, software engineering concepts and project management methodologies.
Ability to review different software architecture document, technical design document etc.
Conduct consultation on application and software with related stakeholders
Work with team members and provide inputs in developing architecture and standards with emphasis on the ICT aspects of EA
Design, develop and implement interoperability framework .Provide inputs on EA related to data - storage, access, sharing and exchange and application – cross-cutting application capabilities
Contribute to various development of all reference models
Proven experience in providing service to internal stakeholders to achieve successful project outcomes. Hands-on approach to project management.

Personality traits (desired)
- Strong communications skills, both written and verbal. Communicating passion, energy, intensity, and excitement in a direct, apolitical, way.
- Ability to handle complex assignment independently.
- Ability to work with ambiguity. Taking a systematic, structured view of situations.
- Team player - Work in a large team with people from diverse backgrounds.
- Ability to interact with client (senior government officials).
- Driving to root causes and able to identify trends, process improvement opportunities and broader business implications.
- Demonstrating willingness to ‘get hands dirty’ and developing a problem-solving attitude.
- Plans, manages and drives own efforts to successfully deliver client commitments.
- Willingness and ability to handle multiple projects with competing deadlines, working with individuals who have different working styles, and managing challenging expectations.
- Taking ownership of each project by doing what is needed at all phases of the process, anticipating next steps and not waiting to be told what to do.
- Ability to prioritize in own workload to realign resources where/when needed.
- Strong personal and professional presence and self-confidence, capable of working effectively with senior team as well as all other levels.
- High drive, energy and work ethic; creative, flexible and adaptive in leading change.
- Engaging interpersonal style and excellent relationship building skills, with the desire and ability to coach and mentor team members.
  
  The skills we look for in future employees:
  
  All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’. The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders

Customer Support Executive

at Growing Stars Consulting Private Limited

Posted by MOHAMMAD FAIZ

Jaipur, Alwar, Ajmer, Kota, Udaipur, Bharatpur, Jhunjhunu, Hanumangarh

0 - 5 yrs

₹3L - ₹6L / yr

Customer Support

Customer Service

English Proficiency

Operations

Customer Relationship Management (CRM)

+1 more

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

Manage customer interactions via phone, email, or chat in a professional and timely manner.
Resolve customer queries, issues, or complaints with accuracy and empathy.
Maintain detailed records of customer interactions in the system.
Collaborate with internal teams for escalations and resolution follow-ups.
Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

Education: 12th Pass, Diploma, Graduate, or Postgraduate
Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

Excellent verbal and written communication in English
Strong interpersonal and problem-solving skills
Basic computer proficiency (MS Office, typing skills)
Ability to work in a fast-paced, team-oriented environment
Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

Competitive salary with performance-based incentives
Night shift allowances and cab facility
One-time complimentary meal during shifts
Opportunities for internal growth and role advancement
Exposure to international client processes and professional development

Position Summary

Key Responsibilities

Manage customer interactions via phone, email, or chat in a professional and timely manner.
Resolve customer queries, issues, or complaints with accuracy and empathy.
Maintain detailed records of customer interactions in the system.
Collaborate with internal teams for escalations and resolution follow-ups.
Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

Education: 12th Pass, Diploma, Graduate, or Postgraduate
Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

Excellent verbal and written communication in English
Strong interpersonal and problem-solving skills
Basic computer proficiency (MS Office, typing skills)
Ability to work in a fast-paced, team-oriented environment
Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

Competitive salary with performance-based incentives
Night shift allowances and cab facility
One-time complimentary meal during shifts
Opportunities for internal growth and role advancement
Exposure to international client processes and professional development

Senior Software Developer ( Laravel + Nest.js )

at Dreamcast

1 recruiter

Posted by Recruiter R

Jaipur

5 - 7 yrs

₹6L - ₹13L / yr

NodeJS (Node.js)

Nest

React.js

Vue.js

Laravel

+9 more

About the Role :

We are seeking a highly skilled Lead Software Developer with a strong background in SaaS product development and expertise in designing scalable, secure, and resilient systems. You will lead the technical architecture of our cloud-native platforms, manage cross-functional

engineering efforts, and implement best practices across backend, frontend, and infrastructure layers.

This is a leadership role based on-site in Jaipur and ideal for someone who enjoys solving complex system challenges and building high-impact software.

Key Responsibilities:

● Lead the design and implementation of scalable SaaS application architecture

● Architect and develop solutions using Laravel, NestJS, Node.js, and AWS

● Build and manage microservices and serverless infrastructure for high availability and maintainability

● Implement and manage asynchronous and parallel request handling for optimized system performance

● Design and scale load handling and queue management systems using BullMQ and Redis

● Develop and integrate real-time data workflows using webhooks and external APIs

● Configure and manage Node.js clusters for performance and fault tolerance

● Collaborate with frontend developers working on React and Vue.js to deliver seamless UI/backend integration

● Ensure code quality, observability, and maintainability across services

● Monitor, debug, and resolve issues in production using logs and performance tracking tools

● Drive CI/CD implementation, infrastructure automation, and DevOps practices

Required Skills & Qualifications:

● 5 - 7 years of experience in full-stack or backend software development

● Proven experience as a Lead Developer on SaaS products

● Proficient in Laravel, NestJS, and Node.js

● Deep understanding of BullMQ, Redis, and message/queue-based architectures

● Experience with asynchronous processing, parallel request handling, and load distribution

● Proficient in microservices and serverless architecture patterns

● Strong command of AWS (EC2, Lambda, RDS, S3, API Gateway, IAM, CloudWatch)

● Hands-on experience with webhooks, job queues, background tasks, and rate-limiting strategies

● Familiarity with Node.js cluster mode and scaling strategies

● Solid experience in debugging, tracing, and performance monitoring

● Frontend integration experience with React or Vue.js (please specify your exposure)

● Strong leadership, collaboration, and mentoring abilities

Preferred Skills (Nice to Have):

● Experience with Docker, Kubernetes, and CI/CD pipelines

● Exposure to event-driven architecture and multi-tenant SaaS platforms

● Familiarity with observability tools such as Grafana, Datadog, or New Relic