11+ Human-computer interaction Jobs in Mumbai | Human-computer interaction Job openings in Mumbai

An aesthetically pleasing design creates a positive response in people’s brains and leads them to believe the design works better. Users often perceive aesthetically pleasing design as design that’s more usable. We need Visual Designers who know how to make their design interfaces usable, how to draw the user’s eye to the correct information and functionality., and how to prioritise content on a page through size, colour, and the use of negative space. We need visual designers who have mastered the basics of UI, graphic design, branding, and visual communication. This is because they have to translate a brand’s style and voice into a beautiful yet usable design. We take our design process seriously. So research via surveys, customer feedback, heat mapping, and analytics forms a core part of our process. Our designs go through an internal design checklist so that we achieve user goals while keeping in mind technical limitations. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us.

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

What We Expect:

• Min 3 years of mobile development experience, with Flutter & Dart.
• Proven ability to build and scale real-time, high-performance fintech applications.
• A sharp eye for stunning UI/UX design that balances aesthetics with seamless functionality.
• Mastery over state management solutions (Provider, Riverpod, BLoC, or similar).
• Hands-on experience with real-time data streaming, push notifications, and WebSockets.
• Strong expertise in security, encryption, and compliance—you know fintech demands precision.
• A track record of integrating RESTful APIs, GraphQL, and third-party services into flawless mobile apps.
• A mindset that thrives under pressure—we work fast, and we expect results.
• Lead the development of world-class fintech mobile applications that redefine user expectations.
• Architect and optimize blazing-fast, low-latency Flutter applications for financial markets.
• Work with designers, backend engineers, and product teams to craft seamless, intuitive, and ultra secure user experiences.
• Solve hard problems at scale—whether it’s optimizing performance, reducing load times, or ensuring absolute security.
• Push the boundaries of mobile fintech innovation, from AI-powered insights to predictive analytics.
• Own your work end-to-end—no excuses, no hand-holding, just results.

Must-Have Skills:

• Min 3 years of mobile development experience, with 2+ years in Flutter & Dart.
• Proven ability to build and scale real-time, high-performance fintech applications.
• A sharp eye for stunning UI/UX design that balances aesthetics with seamless functionality.
• Mastery over state management solutions (Provider, Riverpod, BLoC, or similar).
• Hands-on experience with real-time data streaming, push notifications, and WebSockets.

Why Join Us?

• Work with some of the sharpest minds in fintech and mobile engineering.
• Build products that traders, investors, and financial professionals rely on daily.
• A culture that values bold innovation, fast execution, and pushing boundaries.
• Expect challenges, high expectations, and relentless pursuit of excellence.
• Take complete ownership—from ideation to deployment, every pixel and every line of code should scream excellence.
• Competitive compensation, performance-driven growth, and a real opportunity to lead and shape the future of fintech mobile applications.

ey Responsibilities:

• Design, develop, and maintain microservices using Java (Spring Boot).
• Implement RESTful APIs and ensure integration with front-end and third-party services.
• Work with AWS services such as EC2, ECS, Lambda, S3, RDS, API Gateway, CloudWatch, etc.
• Utilize CI/CD pipelines (Jenkins / GitHub Actions / AWS CodePipeline) for deployment automation.
• Implement security, scalability, and high availability best practices in microservice architecture.
• Collaborate with DevOps, QA, and Product teams to deliver robust solutions.
• Monitor and troubleshoot production issues using AWS CloudWatch / ELK / Prometheus & Grafana.
• Participate in code reviews, design discussions, and agile ceremonies.

Required Skills & Qualifications:

• Strong proficiency in Java 8+, Spring Boot, Spring Cloud, and RESTful APIs.
• Solid understanding of microservices architecture and service discovery / communication patterns (Eureka, Feign, Ribbon, etc.).
• Hands-on experience with AWS Cloud (ECS, Lambda, API Gateway, RDS, DynamoDB, S3, CloudFormation).
• Experience with Docker and Kubernetes for containerization and orchestration.
• Proficient in RDBMS / NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Familiar with CI/CD pipelines, Git, and DevOps best practices.
• Knowledge of message brokers (Kafka, RabbitMQ, SQS) is a plus.
• Strong debugging, problem-solving, and analytical skills.

Designation - Enterprise Account Manager
from IT Software Company only. Emailing company background will be added 

advantage. 

Job description 

The Enterprise Account Manager (EAM) sells IceWarp collaboration solution direct to the company’s most 

strategic, complex Key accounts. EAM will have significant experience of selling complex software 

solutions to large enterprise accounts. Typically manages up to 15 qualified large Enterprise accounts. 

Primary Duties / Responsibilities 

1. Establish relationships and engage at executive levels within assigned accounts to identify and 

sell IceWarp products and services direct to the company’s most strategic, complex named 

accounts. 

2. Strong customer interaction at the Sr. Management level with support on forming a relationship 

with C level contacts within these accounts. 

3. Build up strategic contacts at CIO, managing director and executive level 

4. Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress 

towards achieving account strategies. 

5. Identify, develop, execute, and maintain account strategies to drive adoption of IceWarp product 

and services revenue within assigned enterprise accounts who are key, strategic and may have 

complex requirements. 

6. Establish and maintain close relationships with internal Presales, support, Marketing & 

Management team to access and leverage from appropriate internal resources. 

7. Provide regular and efficient updates on assigned accounts to sales management. 

8. Ensure accurate and timely forecasts in CRM. 

Knowledge, skills, abilities 

1. Demonstrated track record of establishing strategic executive level relationships to position and 

sell software and services to listed companies. 

2. Individual with 5-10 years’ experience of solutions sales with minimum 3 years’ experience in 

establishing strategic executive level relationships with Global 1000 enterprise customers. 

3. Proven ability to develop and maintain strong working relationships with internal marketing, 

technology, implementation, and product development teams. 

4. Strong consultative selling ability – critical questioning, listening, analytical, negotiation, 

communication, and presentation. 

5. Demonstrated ability to develop and articulate compelling qualitative and quantitative business 

cases for IT solutions. 

6. Proven ability to manage long, complex sales cycles from beginning to end and ability to close 

large complex deals with enterprise accounts. 

7. Excellent written and verbal communication skills including the ability to effectively present to both 

technical and executive audiences.

Designation: Senior Associate 

Office Location: Goregaon Mumbai

Position description:

3+ years’ experience as a project manager in the information technology sector.

Primary Responsibilities:

• Work with stake holders to plan, allocate and assign development tasks for multiple development teams
• Work with identified development teams to accurately estimate development effort and dependencies to inform the prioritization of the product backlog
• Take direct Project Management responsibility for the delivery of products
• Develop and maintain core project documentation, including product vision and scope, detailed business/customer requirements
• Create and work with delivery teams to prioritize product development project plans, schedules, and budgets
• Take ownership to thoroughly test and delivered to the highest quality

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: Project management in the information technology sector, manage projects using modern web and app technologies, JIRA, Agile, experience in building digital fan experiences, understanding of analytics and dashboards.

• 12th Pass/Any graduates
• Min 1 year of work experience is required
• Candidates with excellent communications
• Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
• Flexible with Night shifts
• Location - Andheri (East)