Visual Designer

·                    Design, develop, and implement AI/ML models and algorithms.

·                    Focus on building Proof of Concept (POC) applications to demonstrate the feasibility and value of AI solutions.

·                    Write clean, efficient, and well-documented code.

·                    Collaborate with data engineers to ensure data quality and availability for model training and evaluation.

·                    Work closely with senior team members to understand project requirements and contribute to technical solutions.

·                    Troubleshoot and debug AI/ML models and applications.

·                    Stay up-to-date with the latest advancements in AI/ML.

·                    Utilize machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) to develop and deploy models.

·                    Develop and deploy AI solutions on Google Cloud Platform (GCP).

·                    Implement data preprocessing and feature engineering techniques using libraries like Pandas and NumPy.

·                    Utilize Vertex AI for model training, deployment, and management.

·                    Integrate and leverage Google Gemini for specific AI functionalities.

Qualifications:

·                    Bachelor’s degree in computer science, Artificial Intelligence, or a related field.

·                    3+ years of experience in developing and implementing AI/ML models.

·                    Strong programming skills in Python.

·                    Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.

·                    Good understanding of machine learning concepts and techniques.

·                    Ability to work independently and as part of a team.

·                    Strong problem-solving skills.

·                    Good communication skills.

·                    Experience with Google Cloud Platform (GCP) is preferred.

·                    Familiarity with Vertex AI is a plus.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Company Description

Digital Mojo is a digital marketing agency located in Banjara Hills. We have been

delivering relentless value to businesses since 2012 through proven digital marketing

strategies. Our business model and marketing strategy go beyond conventional

practices, focusing on generating revenue growth of 30%-60% within as little as ten

months. We specialize in lead generation, storytelling and branding, digital campaigns,

and growth enrollments.

Role Description

This is a full-time on-site role for a Social Media Marketing Manager. The Social Media

Marketing Manager will be responsible for day-to-day tasks such as managing social

media platforms, creating engaging content, developing and implementing social media

strategies, optimizing social media presence, and collaborating with the digital

marketing team. The role is located in Banjara Hills, Hyderabad.

Qualifications

● Social Media Marketing and Digital Marketing skills● Strong communication and content strategy skills

● Experience in social media optimization (SMO)

● Excellent written and verbal communication skills

● Ability to analyze data and generate insights

● Knowledge of social media analytics tools

● Experience in managing social media platforms

● Experience in storytelling and branding

● Ability to work in a fast-paced environment

● Bachelor's degree in Marketing, Communications, or a related field

Job Type: Full-time

Benefits:

● Health insurance

● Leave encashment

● Provident Fund

Work Location: In person

Exciting Opportunity for React Native Developers!

🚀 Are you a passionate problem-solver who loves creating top-notch applications? Look no further! At Codebuddy, we're opening doors for talented React Native Developers like you!

What We Offer:

🌟 Challenging projects that push your skills to the limit!

🚀 Collaborative environment where innovation thrives!

💼 Competitive pay reflecting your hard work and dedication!

📚 Opportunities for continuous learning and career growth!

👥 A team that values your creativity and expertise!

What You'll Do:

🛠 Develop JavaScript applications using React.js or React Native.

🤝 Collaborate cross-functionally, working on diverse infrastructures.

🎨 Create seamless UI/UX with HTML, CSS, and JS, integrating the backend through REST API.

🖋 Write, execute, and maintain clean, reusable, scalable code.

🔧 Tackle bottlenecks, bugs, and ensure app responsiveness and performance.

💻 Work with React, Redux, Node.js, and contribute to code automation.

What We Look For:

💡 Strong JavaScript, React, API knowledge.

🏗 Familiarity with Object-Oriented Programming.

📝 GIT proficiency and ability to document code.

🔒 Attention to detail, analytical mindset, and proactive approach.

🚀 Passion for building industry-leading applications.

Join Us and Enjoy:

💰 Fair compensation for your exceptional efforts!

🤝 A supportive team environment where your ideas matter!

📈 Ongoing opportunities for professional development!

🌐 A chance to shape the future of innovative applications!

🏆 Recognition for your achievements and dedication!

If you're ready to take your skills to new heights and be part of a dynamic team, we want you! Apply now at Codebuddy and embark on an exciting journey of creativity and growth. Don't miss out on this incredible opportunity! 🚀

DevOps Engineer - remote, Full time

Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics. Please visit https://coincrowd.com/ for more information.

Domain : Finance, Blockchain, Crypto

Job Description:

We're seeking a detail-oriented and proactive DevOps Engineer who has a strong background in Google Cloud Platform (GCP) environments. The ideal candidate will be comfortable operating in a fast-paced, dynamic startup environment, where they will have the opportunity to make substantial contributions.

Key Responsibilities:

• Develop, test, and maintain infrastructure on GCP.
• Automate infrastructure, application deployment, scaling, and management using Kubernetes and other similar tools.
• Collaborate with our software development team to ensure seamless deployment of software updates and enhancements.
• Monitor system performance and troubleshoot issues.
• Ensure high levels of performance, availability, sustainability, and security.
• Implement DevOps best practices, such as IAC (Infrastructure as Code).

Qualifications:

• Proven experience as a DevOps Engineer or similar role in software development and system administration.
• Strong experience with GCP (Google Cloud Platform), including Compute Engine, Cloud Functions, Cloud Storage, and other relevant GCP services.
• Knowledge of Kubernetes, Docker, Jenkins, or similar technologies.
• Familiarity with network protocols, firewalls, and VPN.
• Experience with scripting languages such as Python, Bash, etc.
• Understanding of Infrastructure as Code (IAC) tools, like Terraform or CloudFormation.
• Excellent problem-solving skills, attention to detail, and ability to work in a team.

What We Offer:

In recognition of your valuable contributions, you will receive an equity-based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

If you're ready to be at the forefront of the Payment Technology revolution and have the vision and experience to drive sales growth in the crypto space, please join us in our mission to redefine fintech at Coincrowd.

• Bachelor’s or Master’s degree in Computer Science or Engineering, 
• 4-8 years of hands-on Experience in React native js  
• Develop Hybrid Apps using React Native and integrate them with back-end services.
• Navigation model in Mobile apps.
• Minimum 3yrs of exp in building React native apps for android and iOS Solid understanding of iOS and Android ecosystems.
• Must have worked on hardware integration with the apps.
• Understanding of various navigation models in mobile apps Good at debugging, testing, performance optimization.
• Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment
• Able to build and maintain awesome react native applications with good code quality
• Implement pixel-perfect UI's that match designs.
• Work with native modules when required.
• Have developed at least 1 iOS/Android app which has been deployed in both Appstore and Google Play
• Excellent understanding of solid coding skills in React Native)
• Have a good understanding of REST APIs
• Good Communication