Visual Designer

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.

💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)

🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction

✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies

⏰ Shift Details

Rotational shifts & rotational week offs

"Candidates eager to join can submit their application or reach out through a call

Profile: Senior Data Engineer (Informatica MDM)

Primary Purpose:

The Senior Data Engineer will be responsible for building new segments in a Customer Data Platform (CDP), maintaining the segments, understanding the data requirements for use cases, data integrity, data quality and data sources involved to build the specific use cases. The resource should also have an understanding of ETL processes. This position will have an understanding of integrations with cloud service providers like Microsoft Azure, Azure Data Lake Services, Azure Data Factory and cloud data warehouse platforms in addition to Enterprise Data Ware house environments. The ideal candidate will also have proven experience in data analysis and management, with excellent analytical and problem-solving abilities.

Major Functions/Responsibilities

• Design, develop and implement robust and extensible solutions to build segmentations using Customer Data Platform.

• Work closely with subject matter experts to identify and document based on the business requirements, functional specs and translate them into appropriate technical solutions.

• Responsible for estimating, planning, and managing the user stories, tasks and reports on Agile Projects.

• Develop advanced SQL Procedures, Functions and SQL jobs.

• Performance tuning and optimization of ETL Jobs, SQL Queries and Scripts.

• Configure and maintain scheduled ETL jobs, data segments and refresh.

• Support exploratory data analysis, statistical analysis, and predictive analytics.

• Support production issues and maintain existing data systems by researching and trouble shooting any issues/problems in a timely manner.

• Proactive, great attention to detail, results-oriented problem solver.

Preferred Experience

• 6+ years of experience in writing SQL queries and stored procedures to extract, manipulate and load data.

• 6+ years’ experience with design, build, test, and maintain data integrations for data marts and data warehouses.

• 3+ years of experience in integrations Azure / AWS Data Lakes, Azure Data Factory & IDMC (Informatica Cloud Services).

• In depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework.

• Excellent verbal and written communication skills

• Collaboration with both onshore and offshore development teams.

• Good Understanding of Marketing tools like Sales Force Marketing cloud, Adobe Marketing or Microsoft Customer Insights Journey and Customer Data Platform will be important to this role. Communication

• Facilitate project team meetings effectively.

• Effectively communicate relevant project information to superiors

• Deliver engaging, informative, well-organized presentations that are effectively tailored to the intended audience.

• Serve as a technical liaison with development partner.

• Serve as a communication bridge between applications team, developers and infrastructure team members to facilitate understanding of current systems

• Resolve and/or escalate issues in a timely fashion.

• Understand how to communicate difficult/sensitive information tactfully.

• Works under the direction of Technical Data Lead / Data architect. Education

• Bachelor’s Degree or higher in Engineering, Technology or related field experience required. 

Role- Recruiter

Location: Remote (Candidates from Indore Location are preferred)

Experience Required - 3 to 4 Years 

Immediate joiners are preferred.

We are seeking a driven and experienced Senior Technical Recruiter with 3 to 4 years of experience in staff augmentation. In this role, you will be responsible for sourcing, screening, and placing top IT talent for short-term and long-term contractual positions. You will also manage relationships with staffing vendors and internal teams to ensure successful placements for clients.

Key Responsibilities:

Full Recruitment Cycle: Manage the complete recruitment process for staff augmentation roles, including contract, contract-to-hire, and direct placement positions.

Sourcing Techniques: Leverage a variety of sourcing methods (job boards, social media, networking) to attract qualified IT professionals for staff augmentation roles.

Vendor Management: Build and maintain strong relationships with staffing vendors to ensure access to a diverse pool of candidates and meet client hiring demands.

Screening & Interviews: Conduct initial screenings, technical assessments, and interviews to evaluate candidates' technical expertise and cultural fit for client requirements.

Offer Extension & Negotiations: Extend offers and negotiate terms with candidates, ensuring alignment with both client expectations and candidate needs.

Onboarding Support: Facilitate the onboarding process for candidates and work closely with clients to ensure smooth transitions for new hires.

Collaboration: Collaborate with internal teams and clients to align recruitment strategies and successfully meet hiring needs.

Qualifications:

Bachelor’s Degree in Human Resources, Business, or a related field.

3 to 4 years of experience in technical recruitment, specifically within staff augmentation and contractual hiring.

Strong understanding of IT roles and technologies relevant to staff augmentation.

Proven experience in vendor management and building strong relationships with staffing partners.

Excellent communication and negotiation skills to engage with both candidates and clients.

Ability to multitask and manage multiple hiring projects for different clients.

Proficiency in recruitment software and tools used in staff augmentation.

If you're passionate about recruiting top IT talent and excited about working in a dynamic, growth-driven environment, we'd love to hear from you!

Who We Are:

Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.

At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.

Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.

We are Looking For:

As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.

This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.

What You Will Do

• No day is the same - you will create technical designs that support varying client requirements.
• You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
• Write code that passes unit tests and withstands an agile and test-driven development environment.
• Leverage your skills in industry standard tools to deliver weekly code releases.
• You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.

Who You Are

Requirements

• You can build products from scratch.
• You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
• You are fluent in these languages - PHP, Javascript, NodeJS
• You have Strong knowledge of Ui and UX

• You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
• You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
• You are comfortable to use any of the web services (REST/ SOAP/ XML)
• You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal  and Joomla
• You preferably have experience in working with GIT, SVN or similar SCM tools
• You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
• You are comfortable working up and down the stack.
• You can convert ideas into designs and build them out

Seniority Level

Mid-level 2-4 Years of Experience

CTC : 3 – 6 LPA

• To bid on portals like Upwork, Guru, PPH, etc. Sending Proposal bid to grab new business opportunities Coordinate development of detailed technical proposals with the technical team.
• Client Handling (Managing Existing clients and acquiring new clients) interaction clients to analyze the project requirements.
• Bidding and New business generation on Bidding Platforms

Responsibilities: 

• Identify complex business problems and work towards building analytical solutions in-order to create large business impact.
• Demonstrate leadership through innovation in software and data products from ideation/conception through design, development and ongoing enhancement, leveraging user research techniques, traditional data tools, and techniques from the data science toolkit such as predictive modelling, NLP, statistical analysis, vector space modelling, machine learning etc.
• Collaborate and ideate with cross-functional teams to identify strategic questions for the business that can be solved and champion the effectiveness of utilizing data, analytics, and insights to shape business.
• Contribute to company growth efforts, increasing revenue and supporting other key business outcomes using analytics techniques.
• Focus on driving operational efficiencies by use of data and analytics to impact cost and employee efficiency.
• Baseline current analytics capability, ensure optimum utilization and continued advancement to stay abridge with industry developments.
• Establish self as a strategic partner with stakeholders, focused on full innovation system and fully supportive of initiatives from early stages to activation.
• Review stakeholder objectives and team's recommendations to ensure alignment and understanding.
• Drive analytics thought leadership and effectively contributes towards transformational initiatives.
• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.