UI/UX Designer

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Experience: 5.5-8.5 years
• Must Have: Design patterns (Expert), Game Development - General Experience, HTML5 (Expert), JavaScript (Expert), PixiJS
• Skills: ReactJS + HTML + CSS + ReactMaterialUI - Frontend developer with hands on experience in React JS Or Angular.
• Must has prior experience in developing microservices for customer facing channels. - Implementing pixel perfect design of components.
• Candidate should have good knowledge of working with React JS, NodeJS, advanced JavaScript, HTML5, CSS3,Mongo DB,
• Component-based frontend architecture along with how to design components in a way so that they can handle a big dataset.
• Unit testing, Code review and CI/CD process and flow.
• Knowledge of GitHub - Should have worked with tools like webpack.
• Code review tools like TSlint, Jslint, React-and, Redux-forms, super-agent is added advantage. Expectation: Spends 100% of time in implementing front end for all user stories.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Tasks:

·      You will take part in the design of the architecture and the development of modern software-based applications in the back-end (Node.JS, TypeScript, Nest.JS)

·      You support the technological conception, programming and implementation of new features

·      You help manage IoT-to-Cloud services, Microservices, Kubernetes and Docker on GCP

Requirements:

·      Bachelor or Master student in an IT-related field of study

·      Ability to holistically conceive applications in multiple technologies in the backend

·      Experience in agile software development with JavaScript, TypeScript, Node.JS and ideally Nest.JS

·      First experiences in Cloud (AWS/Azure/GCP) and Docker

·       

Nice to Have:

·      Experience with GraphQL, Microservices, Kubernetes

·      Understanding of IoT device management and message brokers like AMQP or MQTT

Benefits:

·      A responsible position in a fast-growing and highly innovative start-up

·      An agile and diverse team with colleagues from all over the world

·      English speaking open work environment, with flat hierarchies and short decision-making paths

·      Advanced technology stack leveraging cutting-edge IoT hardware and software

·      Creative freedom for own ideas, projects and personal development

·      Team building, learning and start-up events

You need to write scalable Golang code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high-end performance. You should have sound knowledge of Kubernetes, Docker, Microservices.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Senior Development Engineer at Coredge, you will help develop our next-generation cloud native core

solution along with the product and the open-source community to build the Coredge.io vision

What you will do?

• System engineering and implementation in Golang.

• Working on performance issues using creative experiments and internally developed product features.

• Research, propose, and integrate relevant open-source projects based on product objectives.

• Write organized, efficient, and well-documented Python/Golang code as an example for junior engineers.

• Participation in all levels of product definition, design, implementation, testing, and deployment.

• Must include the ability to discuss abstract system architectures from ideas through implementation and

         creatively apply domain experience to solve technical challenges.

• Mentoring software engineers, fostering an environment of trust and accountability.

What you will need?

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the

following skills to succeed.

• Strong Golang skills to develop a framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-on experience in developing the framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design-driven development, Continuous Integration, building highly scalable applications, application security, and functional programming.

Additional Skills:

• Knowledge of Cloud-native would be an advantage.
• Understanding of Kubernetes from the Architecture side and also understanding the Standard API.
• Code contributed to CNCF or a similar community will be a plus.
• Performance benchmarking of K8’s or any cloud will be added advantage

Additional Advantage:

• Deep understanding of technology and passion about what you do.
• Background in designing high performant scalable software systems with a strong focus to optimize hardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and  influence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraint.

What's In It for You?

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.

About ShareNest:

ShareNest exists to enrich lives by democratising second home ownership and making it enjoyable and bringing it within reach for most people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified legal structure, easy and equitable scheduling, and dedicated property management.

Founded by former Business Head of Nobroker, ShareNest has secured more than $1.2million in growth financing which will help build a base for the business and a dream team to take it towards new heights.

With the mission of solving the issues faced while investing in the second home space and now within reach with making unforgettable memories with your loved ones.

About this Opportunity :

- The ShareNest sales team provides best-in-class business to consumer sales experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets.

- In this role, you will be responsible for sourcing new sales opportunities through inbound leads, pipeline follow-up and outbound outreach to drive revenue by acquiring new ShareNest owners. You- ll bring insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model.

- The Sales Meastro is part of a market team that supports the top to middle funnel sales conversations and partnering with a field sales team to close prospective owners. The role requires a strong mindset, high-level work ethic, and a closer mentality.

- This is a unique opportunity to be a part of a seasoned team of successful leaders in the real estate and property tech space.

What You'll Do:

- Curate prospective buyers and move customers through the sales funnel and cycle

- Nurture potential prospects consistently through diligent follow-up

- Consistently meet/exceed sales targets set at a market, podded level

- Make over 80+ calls a day, 20+ presentations a week in a virtual environment

- Partner with Sales Manager (other name) counterpart to drive the prospect down funnel to close

- Prepare and provide accurate forecasts to management on a weekly basis

- Maintain and expand your database of prospects within your assigned market

- Run a sophisticated sales pipeline management for new outbounds and nurturing

- Understand and build a deep understanding of the assigned market

- Be mission driven, a cultural carrier and ability to work in a team environment

- Travel 10% of the time for team collaboration and market support

You- re great fit if you have:

- 3+ years of experience in new acquisitions sales

- Loyalty and to believe in the Mission and Vision of the Company.

- Proficient Communication skills and fluency in the English language.

- Track record of over-achieving sales targets

- Experience working with CRM systems

- You- re achievement driven, competitive, with high ethical values and professionalism

- Ability to prioritize and be organized with time management

- Ability to learn quickly and work effectively in a virtual environment.

- Strong written and verbal communicator with internal and external awareness.

- Willingness to work varied schedules based on market needs.

- BA or college degree preferred.

You- ll love working at ShareNest because of our ...

- Amazing purpose-driven team and culture.

- Being part of a growing professional team and contributor to make into a unicorn within 5 years.

- Competitive salary and stock options.

- Medical Insurance for the said team member.

- Paid maternity and paternity leave.

- Generous incentives for above average performance

- Company-sponsored meet-ups.

Responsibilities
- Experience executing projects on WordPress
- Experience customizing existing WordPress plug-ins for integration or other requirements
- Expertise in customizing, developing, and integrating WordPress themes
- Manage the project giving importance to cost and quality
- Work with the user group to improve the solution

- Document existing functions and processes

Skills & Qualifications
- Minimum 4 year of hands on experience in WordPress development
- Good understanding of PHP, MYSQL, HTML5, CSS3 and jQuery
- Strong knowledge of PHP web frameworks
- Understanding the fully synchronous behavior of PHP
- Understanding fundamental design principles behind a scalable application
- Integration of multiple data sources and databases into one system
- Familiarity with SQL/NoSQL databases and their declarative query languages