Business Development Executive

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Dear Applicants,

We are looking for a spontaneous Business Development Manager with minimum 5 year of experience who is passionate about technology to oversee our brand’s presence. You should be able to approach and acquire new clients. Besides, you should also be able to maintain long-term business relations with the existing clients. 

Job Description

We are currently seeking a dynamic and results-oriented business Development Executive to join our company. As the business Development manager, you will be responsible for driving sales growth and expanding our customer base in the cybersecurity industry.

Responsibilities

• Pitch to a variety of stakeholders – Advisory Board Members, CEO, CTO, IT Managers, Information Security Heads, CISO.
• Develop and execute sales strategies to achieve company targets and objectives.
• Identify and engage with potential clients, including business owners, managers, and decision-makers, to understand their cybersecurity needs and present our solutions.
• Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Lead the entire sales process, from prospecting and lead generation to contract negotiation and closing deals.
• Collaborate with cross-functional teams, including cybersecurity professionals and technical experts, to develop and deliver compelling sales presentations and proposals.
• Stay up-to-date with industry trends, competitor activities, and emerging technologies in the cybersecurity space.
• Track sales activities, pipeline, and performance metrics, providing regular reports to the management team.
• Continuously improve sales processes and identify opportunities for business growth.
• Represent the company at industry conferences, trade shows, and networking events to showcase our services and establish new business relationships.

Candidate Skills

• Proven track record of achieving sales targets and driving revenue growth in the 
• cybersecurity or IT industry.
• Strong understanding of cybersecurity principles and trends, with the ability to effectively communicate technical concepts to non-technical clients.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing new business opportunities.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Prior experience in selling cybersecurity training and services is highly desirable.
• Bachelor’s degree in business, marketing, or a related field is preferred.

Qualifications

• Candidate must have a degree in the field of business administration.
• Any vendor natural business development training and certification will be preferred.

Benefits

• Lead a high-performing sales team, shaping strategies, and driving revenue growth.
• Represent cutting-edge IT products and solutions, staying at the forefront of industry 
• trends.
• Opportunities for career advancement within the organization as you demonstrate success.
• Opportunities to build a strong professional network in the IT industry through Conferences, events, and meetings.

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Job Role

Understand the requirements and Develop Web Applications independently

coordinate/prepare report status on development tasks: design, unit test, code, source control Job Responsibility Should be able to code independently or with minimal support from leads.

Should be able to adhere to all customer processes.

Should be able to communicate with customer teams.

Should be able to understand the application, design and translate the same to code.

Should be able to write unit test cases

Job Description :

• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.

Note : Night Shift 
           Time : 6:30PM - 4:30AM
        
            Fluent english is must

• Document technical and functional specifications
• Perform unit testing of objects/ solutions created
• Perform configuration, integration, and personalizations in Oracle HCM EBS/Cloud
• Work in a functional and technical capacity and analyze business requirements, design, develop and deploy solutions
• Excellent troubleshooting, analytical and problem-solving skills
• Explore & investigate the client's pain areas, extend the scope, and keep the client satisfied

• Minimum a Bachelor’s degree.
• 3 to 10 years of experience as an Oracle HCM Techno-Functional Consultant
• 30% Functional and 70% Technical
• Strong experience in core HR, Payroll, Fast Formula, OTL and SSHR
• Should have expertise in Oracle HCM Cloud advanced tools such as HCM Extracts, HDL, PBL, BI Publisher, OTBI, Application Security, Page Composer, Page Configurator, REST APIs, SOAP, Webservices
• Able to provide strong leadership to develop best practices for effective Techno functional support for the enterprise business process area
• Good communication skills
• In-depth knowledge of the business process and capability to understand business requirements.

We at Datametica Solutions Private Limited are looking for SQL Engineers who have a passion for cloud with knowledge of different on-premise and cloud Data implementation in the field of Big Data and Analytics including and not limiting to Teradata, Netezza, Exadata, Oracle, Cloudera, Hortonworks and alike. 

Ideal candidates should have technical experience in migrations and the ability to help customers get value from Datametica's tools and accelerators.

Job Description

Experience : 4-10 years

Location : Pune

Mandatory Skills - 

• Strong in ETL/SQL development
• Strong Data Warehousing skills
• Hands-on experience working with Unix/Linux
• Development experience in Enterprise Data warehouse projects
• Good to have experience working with Python, shell scripting
•  

Opportunities -

• Selected candidates will be provided training opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and Kafka
• Would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing

About Us!

A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.

We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.

Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.

We have our own products!

Eagle – Data warehouse Assessment & Migration Planning Product

Raven – Automated Workload Conversion Product

Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.

Why join us!

Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.

Benefits we Provide!

Working with Highly Technical and Passionate, mission-driven people

Subsidized Meals & Snacks

Flexible Schedule

Approachable leadership

Access to various learning tools and programs

Pet Friendly

Certification Reimbursement Policy

Check out more about us on our website below!

http://www.datametica.com/">www.datametica.com