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Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Job Title : QA Lead (AI/ML Products)

Employment Type : Full Time

Experience : 4 to 8 Years

Location : On-site

Mandatory Skills : Strong hands-on experience in testing AI/ML (LLM, RAG) applications with deep expertise in API testing, SQL/NoSQL database validation, and advanced backend functional testing.

Role Overview :

We are looking for an experienced QA Lead who can own end-to-end quality for AI-influenced products and backend-heavy systems. This role requires strong expertise in advanced functional testing, API validation, database verification, and AI model behavior testing in non-deterministic environments.

Key Responsibilities :

• Define and implement comprehensive test strategies aligned with business and regulatory goals.
• Validate AI/ML and LLM-driven applications, including RAG pipelines, hallucination checks, prompt injection scenarios, and model response validation.
• Perform deep API testing using Postman/cURL and validate JSON/XML payloads.
• Execute complex SQL queries (MySQL/PostgreSQL) and work with MongoDB for backend and data integrity validation.
• Analyze server logs and transactional flows to debug issues and ensure system reliability.
• Conduct risk analysis and report key QA metrics such as defect leakage and release readiness.
• Establish and refine QA processes, templates, standards, and agile testing practices.
• Identify performance bottlenecks and basic security vulnerabilities (e.g., IDOR, data exposure).
• Collaborate closely with developers, product managers, and domain experts to translate business requirements into testable scenarios.
• Own feature quality independently from conception to release.

Required Skills & Experience :

• 4+ years of hands-on experience in software testing and QA.
• Strong understanding of testing AI/ML products, LLM validation, and non-deterministic behavior testing.
• Expertise in API Testing, server log analysis, and backend validation.
• Proficiency in SQL (MySQL/PostgreSQL) and MongoDB.
• Deep knowledge of SDLC and Bug Life Cycle.
• Strong problem-solving ability and structured approach to ambiguous scenarios.
• Awareness of performance testing and basic security testing practices.
• Excellent communication skills to articulate defects and QA strategies.

What We’re Looking For :

A proactive QA professional who can go beyond UI testing, understands backend systems deeply, and can confidently test modern AI-driven applications while driving quality standards across the team.

The Software Sales Representative is responsible for promoting and selling software products to prospective clients. This includes understanding customer needs, presenting software solutions, managing the sales process, and closing deals. The role requires a mix of technical knowledge, sales skills, and the ability to build lasting relationships with clients.

Key Responsibilities:

1. Sales Prospecting:

• Identify and target potential clients or companies that could benefit from the software solutions.
• Conduct outreach through calls, emails, networking, and events to generate new business opportunities.

1. Customer Needs Analysis:

• Understand client needs and requirements through consultations and meetings.
• Conduct product demos and presentations to showcase how the software meets the client's needs.

1. Sales Presentations & Demonstrations:

• Prepare and deliver presentations and software demonstrations to prospects.
• Customize presentations based on the client’s business goals and technical environment.

1. Negotiation & Closing Deals:

• Negotiate pricing, terms, and contracts with customers.
• Close deals by overcoming objections and addressing customer concerns.

1. Relationship Management:

• Maintain ongoing relationships with existing clients to ensure satisfaction and upsell or renew business.
• Provide post-sales support and troubleshooting as needed to ensure client success.

1. Market Research:

• Stay updated on industry trends, competitors, and the evolving software market.
• Use this knowledge to advise customers on the best solutions and strategies.

1. Reporting & Documentation:

• Track and report sales progress, client interactions, and pipeline status.
• Update CRM systems with accurate sales data, meetings, and communications.

1. Collaboration:

• Work closely with marketing, product development, and customer support teams to align sales strategies with business goals.
• Provide feedback to the product team about client needs and market trends.

Qualifications:

• Education: Bachelor's degree in business, marketing, or a related field (preferred).
• Experience: Proven experience in software sales or technology sales (3-8 years preferred).
• Skills:
• Strong communication and presentation skills.
• Ability to understand and explain technical software concepts.
• Negotiation and closing skills.
• Proficiency with CRM tools and sales tracking software.
• Personal Attributes: Self-motivated, goal-oriented, and able to work independently.
• Technical Knowledge: Familiarity with software products or services relevant to the company’s offerings.

Metalpace.com is looking for a talented 3D Designer (Motion and Graphics) to join our team. As a 3D Designer, you will be responsible for creating stunning and visually compelling 3D graphics and animations for our digital platforms. The ideal candidate has a strong background in 3D modeling, texturing, lighting, and animation, as well as a passion for creating immersive and engaging user experiences.

Responsibilities:

• Develop 3D graphics and animations for use in digital media, including web, mobile, and virtual and augmented reality platforms
• Collaborate with cross-functional teams to understand project requirements and create solutions that meet business and user needs
• Create models, textures, and lighting setups using industry-standard 3D software such as Blender, Unreal Engine, and Maya
• Produce high-quality, photorealistic renders and animations
• Stay up-to-date with the latest 3D trends, techniques, and technologies, and apply them to project work

Requirements:

• Bachelor's degree in 3D Design, Computer Graphics, or related field
• 3+ years of experience in 3D design for digital media
• Proficiency in 3D modeling, texturing, lighting, and animation using industry-standard software such as Blender, Unreal Engine, and Maya
• Strong portfolio showcasing previous 3D design work with clear explanations of design decisions and outcomes
• Experience with motion graphics and compositing software such as After Effects and Nuke
• Strong problem-solving skills and ability to work collaboratively with cross-functional teams

At Metalpace, we value diversity and are committed to creating an inclusive environment for all employees.

We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating stunning 3D graphics and animations and want to be part of a talented team, we encourage you to apply for this exciting opportunity.