11+ Gap analysis Jobs in Delhi, NCR and Gurgaon | Gap analysis Job openings in Delhi, NCR and Gurgaon
Apply to 11+ Gap analysis Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Gap analysis Job opportunities across top companies like Google, Amazon & Adobe.
Project Manager cum Product manager job responsibilities: -
- Define specifications and business requirements.
- Create User Stories/Acceptance criteria.
- Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide a seamless experience for end users.
- Closely work with the technology team and other stakeholders to communicate the requirements and develop features.
- Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
- Perform RCA and identify solutions for customer complaints and issues.
- Constantly be on the lookout for ways to improve, discover issues and deliver the highest value to the customer.
- Research and come up with Innovative ideas to improve the application and customer experience.
- Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain a competitive advantage over other apps.
Job Role: Customer Support Executive
Location: Gurugram, Haryana
Salary: Up to ₹20,000 per month (based on interview performance)
About the Role
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.
Key Responsibilities
- Handle customer queries through calls, chat, and email in a professional manner
- Provide accurate information, guidance, and solutions to customers
- Maintain high levels of customer satisfaction and service quality
- Understand customer concerns and ensure timely resolution
- Maintain proper records and follow company processes
Eligibility Criteria
- 12th Pass or Graduate from any stream
- Good communication and interpersonal skills
- Confident personality with a customer-focused approach
- Basic computer knowledge and ability to handle multiple tasks
● Building and maintaining micro services.
● Develop new features and improve existing features of the application.
● Coding, Implementing, Unit Testing and Documenting Typescript and Javascript based services.
● Design, build, and maintain efficient, reusable, and reliable code.
● Code reviews and ensuring adherence to software development standards.
● Contribute to team and organizational improvements in process and infrastructure.
● Participating in requirements gathering and functional specification activities.
● Resolving and helping to mitigate production issues.
What you need to be successful
● Has proven himself as a solid individual contributor and has some initial management ability
● Understands the culture and upholds it
● Well respected with the team
● Looking to grow more as a manager than as an engineer
● Split time b/w hands-on technical work and people management of a small team
● Be a role model for the people in your team
● Responsible for team mentorship, technical planning, resource allocation & project delivery
● Build solid working relationships with counterparts outside engineering
● If we shortlist you for a lead role, then you'll have to mentor SDE-1 towards their SDE-2 journey.
● Progress up to manager in 2-3 years
● Strong Data Structure and Algorithms
● Experience of building micro services architectures, developing RESTful services, continuous integration, unit and integration testing.
● Proficient with Express, Jest, Sinon and other Javascript frameworks apart from
RDBMS and NoSQL databases - PostgreSQL, MongoDB
● Gauge or other BDD frameworks and experience in Fintech would be preferred.
● Fintech experience - preferred
Job description:-
- Strong experience of Angular along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.
Description
If you are passionate about game development, logic building to create immersive and engaging content here is a great opportunity for you to be a part of a leading EdTech organization with 3000+ professionals.
Extramarks Education India is made up of a diverse talent pool of instructional designers, educational psychologists, software engineers, 2D/3D Animators, UX designers, artists and creative professionals that create engaging and immersive learning solutions in digital media.
Designation – Game Developer
Key Responsibilities/Skills :
Mandatory Skills:
- Create/update web modules (games/engines/templates/Responsive Modules) using Html5/css3/JavaScript/J-Query.
- Translate design specification into html5 interactive live modules.
- Design, build, and maintain efficient, reusable, and reliable code.
- Should be able to build logic based on Academic concepts using analytical and problem-solving skills.
- Good Understanding of Bootstrap, JSON/XML, CreateJS/Phaser/PixiJS/G-Develop, OOPS and Design Patterns.
- Knowledge of different Browsers for Desktop and Mobile platforms is must.
- Ability to work in agile environment.
Desired Skills: (Any few of the following)
- Exposure to Cocos2d Creator and immersive technologies like Augmented Reality.
- Use of 2D/3D development tools/libraries.
- Graphics code optimization skills.
- Understanding in implementing automated testing platforms and unit tests.
- Proficient knowledge of code versioning tools such as Git and SVN.
- Understanding of the backend technology stack.
Educational content development is a plus.
Qualifications and Experience
- Tech/MCA (Computer Science).
- 2 years’ experience in game programming and scripting is desired.
- Exceptional candidates with less experience will be also considered.
Technical know-how required: WordPress, Canva or any other design tool, Any CRM preferably Zoho, Mailchimp or any other email marketing software, All Google tools(AdWords, analytics, console, tag manager)
Key Roles and Responsibilities:
Brainstorming creative ideas for marketing campaigns
Understand Annual OKRs and drive marketing initiatives in a creative and optimum manner
Undertake sales enablement along with external stakeholders and sales team
Define and run Marketing automation with CRM
Set up GTM Campaigns in lines with the brand positioning of QDC
Run inbound and outbound campaigns in order to achieve high MQLs and conversions
Demonstrate high expertise in various areas: content development and optimization, social media, email marketing, etc
Analyze marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
Work closely with sales team to implement and execute campaigns and achieve results
Cooperate and work in sync with other departments to achieve MQL Targets
Work with external agencies like developers and designers
If you are someone fast paced who can handle all the above responsibilities and be a torch bearer in the marketing department at QDC, apply for this role now!
In return, we can promise you innumerous growth and a highly flexible work environment.
Skills required: Attention to detail, Leadership, Content Writing, Graphic Designing, Data Analysis and Reporting
Experience required: More than 6 months of experience
Auto cad trainer JD
We are looking for an experienced and qualified AutoCAD trainer to join our team and deliver high-quality training courses on AutoCAD software. As an Auto cad trainer, you will be responsible for designing, developing, and delivering engaging and informative training sessions for our clients, both online and in-person. You will also be expected to provide feedback and support to the learners, assess their progress, and evaluate the effectiveness of the training.
To be a successful AutoCAD trainer, you should have a solid knowledge of AutoCAD software and its applications, as well as excellent communication, presentation, and interpersonal skills. You should also have a passion for teaching and learning, and a willingness to adapt to different learning styles and needs. You should have a relevant certification or degree in AutoCAD or a related field, and at least two years of experience as an Auto cad trainer or instructor.
Qualifications
Bachelor
Location:
📍 693, Vasundhara Sector, 14-A
Ghaziabad, Uttar Pradesh - 201010,
📍 B-132,SECTOR-2 ,NOIDA-201301
SOFTCRAYONS TECH SOLUTIONS Pvt.Ltd
DEVELOPMENT | TRAINING | CONSULTANCY
*Plot No. 693, Sector-14A, Vasundhara, Ghaziabad(U.P)
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Graphic Designer, you will be responsible for creating well designed videos (courses) and images to be posted on company’s Ayurveda education business. which will also entail creating various engaging posts for social media channels like Instagram, FB, Pinterest etc.
- Editing full-length courses, ads, compile animation, content, music etc.
- Responsible for the complete packaging of videos (ads, infomercials, demos etc.)
- Catering to the international market (primarily English speaking) with a good understanding of the language
- Working long and hard within a highly disciplined eco-system
- Building a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe
Desired Candidate Profile
What you need to have:
- Bachelors or Masters in design/Branding/Communication Design
- Great command over the following software:
- Very good command over English
- A good sense of aesthetics, a collaborative approach and an attitude to rise to the occasion will be awesome!
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Handling various business operations at state level including but not limited to divisions of sales, collection, credit, operations etc
- Creating a strategic roadmap and execution plan of the entire portfolio of microfinance institutions at the state level
- Developing a business plan for the state to open new branches, setting goals for customer & business growth (disbursement & loan outstanding) of new branches and monitoring them with the help of AMs
- Ensuring the customer and portfolio quality
- Ensuring that the monthly, quarterly and yearly business targets are achieved as per plan
- Studying and analyzing the market size, competition etc. of the assigned geography and reporting the findings and recommendations to the management
- Handling escalations/concerns raised at various levels be it internal or from external sources
- Guiding and overseeing the end-to-end activities involved in branch setup
- Recruiting the staff basis the hiring requirement of the branch
- Guiding and leading a team of specialists who will be handling MFI portfolios
- Participating and sharing insights and relevant feedback in the performance appraisal process with team members for their growth & development
- Working closely with internal as well as external stakeholders and also responsible for MIS preparation and reporting the same to the business in regular intervals
- Ensuring adherence to Audit / Compliance as per company Standards and also compliance of related rules, laws & regulations
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of minimum 10 years in handling MFI portfolio is required
- Work experience of handling minimum 300 to 500 crore MFIs portfolio
- Excellent communication, analytical, listening and team handling skills
- Proficiency in MS Office Suite
We are shaping the future of India by providing end-to-end digital solutions for businesses,institutions, and households. It has a rapidly expanding digital audience with over 800 million mobile connections and over 200 million internet users. We have created an integrated business strategy offering a unique combination of telecom, high speed data,
digital commerce, media and payment services. We have a three-pronged focus on broadband networks,affordable smartphones and the availability of rich content and applications.
We focuse on designing, developing and running end to end Digital Ecosystems in various business domains. Hugely popular products and services have built under the umbrella.
Building such world-class products, operating at such staggering scale, requires top-notch product engineering along with top-notch quality engineering. With fast moving development cycles (product releases happening on a weekly basis), the need for automated QA tools and techniques is a necessity.
You will join a team that specializes in test automation and will bring their expertise to multiple projects and teams within our Platforms.
We are actively seeking SDETs/Sr SDETs, who are curious, motivated, enthusiastic and passionate about helping build quality products.
We think you could be a good fit if:
o You have a “"testing mindset” (similar to “engineering mindset", but subtly and importantly different). For example, you can think about bottlenecks, edge-cases, and failure-conditions of a given design/solution/system.
o You have working knowledge of at least one programming language- Java preferred, while others are also acceptable
o You have working knowledge and understanding of different types of APIs (eg. HTTP, JSON, REST, XML, SOAP, sync/async, etc.)
o You have working knowledge of either API test automation and UI test automation:
o API test automation: Hands on experience with API test automation tools, like Postman, REST-assured, etc.
o UI test Automation: Hands on experience with UI test automation tools, like Selenium WebDriver, Appium, etc.
o You have experience in building custom automated testing frameworks (as opposed to writing single test-cases)
o You enjoy working in a fast-paced learning environment with an aptitude for solving complex problems.
What you can expect in this role:
• Constantly learn new tools and techniques, primarily in the test automation space
• Apply test automation expertise to help different digital platforms within Jio in achieving faster testing cycles, that ultimately result in faster product releases
• Build and maintain custom automated testing frameworks for multiple application platforms and devices, like mobile apps (Android and iOS), web apps, desktop apps, or proprietary set-topbox apps.
• Brainstorm to come-up with automation testing strategies and test-data management for testing complex systems with multiple moving parts. For example, what should be unit-tested, what should be integration-tested, what can be tested in parallel, what must be tested sequentially, and so, on (ref: “testing pyramid”)
• Setup and maintain CI test scripts
• Create and manage test reports
• Provide detailed and effective bug reports
• Working along with product development teams to help reproduce and debug hard-to-replicate issues
• Mentor and help in on-boarding other team-members
Educational Background
B.Tech/B.E./PG in any Specialization
Experience
1-7 years with minimum 6 months experience in API test automation and UI test automation.
Skill Tags :
API Test Automation * Karate * RESTAssured * Framework designing * Test Data
Management * Running locally & in CI *Logging* System Test Automation
using Selenium WebDriver *Java *Test Strateg
Follow Cutshort