Graphic Designer _ Manager

Hiring: Customer Relationship Executive – Hyderabad

We are looking for a Customer Relationship Executive to manage customer interactions for our School Management Software at Assentcode Technologies.

Key Focus

• Strong communication skills (English + Telugu or English + Hindi)
• Ability to handle customer queries with clarity and confidence
• Good listening and problem-solving approach

Role Overview

• Handle customer enquiries via calls, messages, and emails
• Provide clear and accurate information about the product
• Follow up with customers to ensure issue resolution
• Maintain records of customer interactions and updates
• Coordinate with internal teams for quick support

Additional Expectations

• Maintain a professional and polite tone with customers
• Ability to manage multiple conversations and priorities
• Adapt to a fast-paced startup environment

Eligibility

• Fresher to 1 year experience
• Based in Hyderabad
• Immediate joiners preferred

Ideal Candidate

• Customer-focused with a positive attitude
• Good communication and interpersonal skills
• Responsible and consistent in follow-ups

Strong Benefit/ Insurance Verifcation Specialists profile

Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification

Mandatory (Experience 2) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.

Mandatory (Experience 3) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.

Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.

Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)

Manadatory (Skills) - Good communication skills

Need to generate sales and building good customer relationships with effective communication.

Regular customer feedback and reviews

Product Manager 

About us: 

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

Porter is the fastest growing leader in this sector with operations in major cities, a fleet size exceeding 1L registered and 50k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada, Tiger Global and Vitruvian Partners.

We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of supply chain. At Porter, we’re here to do the best work of our lives.

If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

Company URL: https://porter.in/

Who are we looking for? 

We are looking for team players with natural product intuition who can help us build world-class solutions  for the logistics space in India. You will be developing various parts of the application that will directly affect  the user experience. We are working on some ground-breaking assignment and fleet optimization solutions,  dynamic pricing algorithms, active-geofencing and heat-map analysis. You’ll get an opportunity to work with  some of the best minds in the country to make a major dent in the 150-billion-dollar surface transport  industry.

Roles & Responsibilities:  

• We’re seeking a talented product leader to define and execute against a giant vision that we have for the  logistics sector 

• Deeply understand Porter’s mission and strategies. 

• Lead market, user research; drive innovation, definition, roadmap planning, deliverable tracking and design  of new Porter products and product features to deliver against team and company goals. 

• Requires challenging all members of cross-functional team (engineering, business, design, etc.) to think  boldly and creatively and then to funnel that energy into concrete products and execution plans. 

• Be data driven: The product design and direction should be based on data (customer behaviour analytics, business metrics etc.). Solicit and embrace critical feedback. 

• Monitor and measure launched products and feed leanings back into product development process. • Clearly communicate product plans, benefits and results, as appropriate, to all the stakeholders. 

Skills Required: 

● Software engineering experience and a very sound technical understanding. 

● Have an experience in delivering consumer Internet products from the ideation board to the customer ● Stellar design instincts and product taste 

● Ability to leverage data to make decisions without getting stuck in analysis paralysis and a never ending  desire to grow and learn. 

● Minimum 3 to 5 years’ experience in Product management

Position: React JS Developer
Exp: 6-8years

Skills: React, Javascript, Typescript, HTML/CSS, GIT, Frontend Testing, Tools like Cypress.

As a Sales Officer, you will be resposible for identifying potential towns, appointing distributors, inducting them on processes and system in line with

• Communicating distributor margin and his ROI
• Establising relationships with retailer to address his needs, driving orders, increasing the number of SKU stocked, answering retailer questions and escalating complex issues to senior
• Retailing for secondary sales through explaining company products
• Using cost benefit analyses on retail margin, trade scheme, distributor credit days for retail, implementation of btl activity eg display, merchandise company products etc.
• Overall value/volume target achievement in assigned area
• Building distribution infrastructure in assigned area
• Maintaining record for primary/secondary sales, claims etc.
• Informing senior on competitor’s activities

What you need to have:

• Prior experience of distribution, channel sales, dealersetc
• Good verbal and written communication skills
• Passion for sales
• A results-driven approach    

The Data Entry/Loan Support Specialist is responsible for reviewing Mortgage loan documents to analyze and correct any discrepancies/errors and enter the data into the system. This position requires the LSS to possess high attention to detail as this position involves responsibility for the accuracy of documentation critical to the loan Originations process.

Responsibilities

• Accurately and efficiently process data by reviewing mortgage loan documents and entering data into the system / Indexing of mortgage documents into appropriate document categories / Follow directions, procedures

Requirements (Qualifications and Skills):

• High school diploma required. Bachelor's degree preferred
• 2 - 3 years of reviewing and analyzing US Residential Mortgage documents
• Knowledge of mortgage industry documents
• Ability to work in a fast-paced, team-oriented work environment
• Ability to multi-task
• Strong technical and computer skills
• Acute attention to detail
• Excellent organizational and time management skills

Salary and Benefits

• Medical insurance
• Transportation provided

• You understand career choices after college.
• You love connecting with people online/ on- phone (face to face too at times)
• Your ability to learn is off the charts and you are hungry for more
• You don’t believe in settling, you find ways to improve
• You have done some selling in the past and want to learn how to get great in sales
• You want to win always and find motivation in temporary
• Having a Mobile phone and Internet connectivity is a must
• Access to a quiet place within the WFH premise is a must
• If located outside of Delhi NCT, the incumbent must organise for a desktop/ laptop