
Project Manager cum Product manager job responsibilities: -
- Define specifications and business requirements.
- Create User Stories/Acceptance criteria.
- Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide a seamless experience for end users.
- Closely work with the technology team and other stakeholders to communicate the requirements and develop features.
- Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
- Perform RCA and identify solutions for customer complaints and issues.
- Constantly be on the lookout for ways to improve, discover issues and deliver the highest value to the customer.
- Research and come up with Innovative ideas to improve the application and customer experience.
- Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain a competitive advantage over other apps.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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The Role: IT Administrator
We are looking for a proactive and detail-oriented IT Administrator / IT Coordinator to support and maintain our company’s IT infrastructure and user systems. The ideal candidate will have experience handling day-to-day IT operations, hardware/software support, and coordination with vendors, ensuring smooth and secure IT functioning across multiple locations.
What You’ll Do:
- Manage and monitor company IT infrastructure, including systems, networks, printers, and communication tools.
- Provide technical support to end-users for hardware, software, and network issues (onsite and remote).
- Coordinate with external IT vendors and service providers for maintenance, troubleshooting, and AMC renewals.
- Install, configure, and maintain desktops, laptops, printers, scanners, routers, and other peripherals.
- Manage user accounts, access rights, and data backup processes.
- Ensure antivirus, firewalls, and data protection measures are up to date and effective.
- Assist in IT asset management – inventory tracking, procurement, and disposal.
- Support implementation of new technologies or systems as per business needs.
- Maintain documentation for IT setups, licenses, and configurations.
- Liaise with HO and regional teams to ensure IT standards and policies are followed.
What We’re Looking For:
- Strong knowledge of Windows OS, MS Office, and networking fundamentals (LAN/WAN/Wi-Fi).
- Familiarity with ERP or CRM systems (SAP, Tally, or similar) preferred.
- Basic understanding of data backup systems, firewalls, and antivirus management.
- Excellent troubleshooting and problem-solving skills.
- Good communication and coordination skills across teams and departments.
- Ability to manage multiple priorities in a fast-paced FMCG environment.
- Bachelor’s degree / Diploma in Computer Science, Information Technology, or related field.
Why Join Us:
- Dynamic Industry Exposure: Be part of a fast-growing FMCG company where technology drives efficiency and innovation across supply chain, sales, and operations.
- End-to-End Learning: Gain hands-on experience managing IT systems that support manufacturing, warehousing, and nationwide distribution networks.
- Collaborative Environment: Work closely with cross-functional teams — Sales, Marketing, Operations, and HR — to create impactful tech-enabled solutions.
- Growth Opportunities: We value internal talent and provide opportunities for skill enhancement, certifications, and career advancement within the IT function.
Job Description — Senior Marketing Executive
Location: Hyderabad (Remote)
Job Summary:
TechGrit India is seeking a highly skilled and experienced Senior Marketing Executive with 7+ years of experience to join our team. This is an immediate requirement. The role will be to work closely with cross-functional teams to deliver high-quality solutions while ensuring that best practices are followed.
Key Responsibilities:
Branding & Promotion:
Develop and execute marketing strategies that enhance brand visibility in the IT services domain.
Design internal and external branding campaigns that align with the company's vision and values while also targeting both B2B and B2C segments to support business objectives.
Ensure consistent brand messaging across all touchpoints (website, social media (Linkedln,
YouTube), events, etc.).
Marketing & Communication:
Collaborate with content creators, designers, and agencies to produce engaging marketing materials, including blog posts, case studies, whitepapers, and promotional videos, ensuring effective execution of campaigns.
Lead initiatives to showcase the company's expertise through blogs, webinars, whitepapers, and thought leadership articles.
Events & Webinars:
Organize and manage virtual and in-person events, such as Linkedln live webinars, Zoom meetings, client meets, and industry expos.
Develop themes, identify speakers, and manage end-to-end promotion of events to ensure high engagement.
Digital Marketing:
Plan and execute performance-driven digital campaigns across platforms (Linkedln, Zoom, Email Marketing Platform, Google, etc.).
Track metrics like CTR, Conversions, and ROI to optimize marketing efforts.
Collaborate with the sales team to drive demand generation and nurture leads via email marketing and CRM tools.
Must be able to boost the performance of the posts on Linkedln and other social media channels.
Must have knowledge of SEO Market Research & Strategy:
Analyse market trends, competitor strategies, and customer preferences to refine marketing plans.
Identify new channels to promote IT services and expand the company's reach in target geographies.
Team Collaboration:
Work closely with cross-functional teams (Sales, HR, Design, Technical Team Stake Holders etc.) to align marketing goals with organizational objectives.
Support HR in employer branding and engagement initiatives to attract top talent.
Required Skills:
Digital Marketing Expertise: Proficiency in a wide range of digital marketing tools and techniques, including campaign management, audience engagement, and performance optimization.
Analytical Skills: Strong ability to analyze complex data sets, derive actionable insights, and drive data-informed decision-making to maximize marketing impact.
Communication Skills:
Exceptional verbal and written communication skills in English, enabling clear and effective stakeholder engagement and collaboration.
Leadership Qualities: Proven experience in leading teams and managing cross-functional projects, fostering collaboration, and driving results in a dynamic environment
.
Creativity: Demonstrated ability to conceptualize and execute innovative marketing strategies that resonate with target audiences and drive brand engagement.
AI Tools Familiarity and Passion: Proficiency in leveraging Al-powered tools such as ChatGPT, Jasper, and analytics platforms to enhance marketing efficiency, personalize campaigns, and optimize performance. A genuine passion for staying ahead in the rapidly evolving AI landscape is essential.
Tools Proficiency: Expertise in tools like Google Analytics, HubSpot, Linkedln Campaign Manager, and other marketing platforms for tracking, evaluating, and refining strategies.
Digital Marketing Skills: Hands-on experience in Video Production and Marketing, Social Media Management, Content Marketing, Pay-Per-Click (PPC) Advertising, Search Engine Optimization (SEO), Data Analytics, and Technical SEO problem-solving.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or a related field; an MBA is preferred.
7+ years of relevant experience in marketing within the software services industry.
About TechGrit:
At TechGrit, we understand that businesses need more than just technology —they need a trusted partner to help them succeed in a fast-paced, competitive world. That's why we're dedicated to delivering custom software solutions that drive growth, efficiency, and innovation.
We specialize in serving ConstructionTech, HealthTech, FinTech, and HighTech industries, where our high-performingAgile teams work alongside our clients to design and develop solutions tailored to their unique challenges. From product engineering and systems integration to ongoing support and maintenance, our champion developers ensure every project achieves measurable success through seamless, cutting-edge technology.
Our Mission
To deliver high-quality, cost-effective software solutions that empower companies and entrepreneurs to achieve their goals and stay ahead of the competition.
Our Vision
To be the most trusted technology partner, accelerating business growth through innovation, reliability, and excellence, delivered by a world-class team.
Our Core Values
Customer Obsession: We prioritize our clients' success above all else.
Excellence: We pursue the highest standards in everything we do.
Innovation: We embrace creativity to deliver forward-thinking solutions.
Teamwork: We believe collaboration drives success.
Integrity: We uphold honesty and transparency in every interaction.
Empathy: We listen and understand to create meaningful impact.
At TechGrit, we don't just create software; we build relationships, solve problems, and transform ideas into reality. Join us in shaping the future of technology and empowering businesses to achieve their full potential.
TechGrit: Technology Partner in innovation, excellence, and growth.
Responsibilities:
- You will be responsible for the execution, performance and reporting of the paid social campaigns
- Manage and oversee social media content and define the KPI's
- Measure the success of every social media campaign
- Media planning based on brief parameters and media strategy
- Work with copywriters and designers to ensure content is informative and appealing
- Collaborate with Marketing, Sales and Product Development teams
- Monitor SEO and user engagement and suggest content optimization
- Communicate with industry professionals and influencers via social media to create a strong network
Requirements:
- Minimum 4 years of experience as a Social Media Specialist or similar role
- Experience in setting up campaigns on Facebook, Twitter and/or Snapchat Ads Manager
- Bonus if you have experience on DSP platforms
- Understanding of SEO and web traffic metrics
- Experience with doing audience and buyer persona research
- Critical thinker and problem-solving skills
- Bachelor's degree in Marketing or relevant field
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiar with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal )
- Ability to multitask, prioritize and manage time effectively
- Empathy and Compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft office and G-suite (google)
- Basic knowledge of Microsoft Excel for reporting purposes is a MUST
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer Obsession
- High integrity
- Decisiveness
We are looking for a Staff Engineer who is an expert in Javascript (Node.js). We are looking for engineers who work like owners as you will be tasked with leading the development of one of our 5 major components of the Hatica platform. You will work with experienced engineers and on a modern cloud-native stack built using Javascript (React and Node) and Golang with an in-house real-time data analytics engine on Postgres and Elasticsearch among others.
Experience - 3 - 7 years
Responsibilities
- Build and maintain our backend microservices powering the core of our software platform
- Help your fellow DevOps and junior engineers working on our cloud infrastructure and other components of our product to ensure high code quality and robust architecture.
- Work with your team members to maintain high uptime and reliability of our core backend and APIs
Requirements and Qualifications
- BE/BTech in Computer Science or Engineering
- Minimum of 4 years of experience with backend development
- 3 years of experience with Node.js
- Familiarity with newer specifications of EcmaScript
- Understanding of GraphQL
- Ability to write and maintain high quality code
- Understanding of web coding patterns
- Solid understanding of microservices architecture
- Understanding of AWS and cloud-native technologies is highly preferred
Benefits
- Work with the best and brightest on a global cutting-edge SaaS product
- Performance oriented culture built on fairness and inclusivity
- Competitive Compensation
- Flexible work hours
- Fully remote team, work from anywhere
Job Type: Full-time
- You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
- You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
- You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
- You practice test-driven development and you are able to drive agile practices.
- You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
- You have published reusable packages.
- You have worked with building automation, devise farms, multi-target testing.
- You are able to optimize the application for performance and speed.
- You are an excellent collaborator & communicator.
- You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company
Tech Stack
- HTML5 (DOM)
- CSS 3
- Javascript (E6)/Typescript
- React Native/React/Angular/NativeScript/Vue
- In-depth knowledge of how frameworks works
- GraphQL
- Javascript ecosystem
- Linters
- Code formatters
- Transpilers
- Bundlers
- Testing tools(Jest, Enzyme)
- You are comfortable with caching, performance optimization, etc
- You are comfortable with native mobile development
- Java/Kotlin/Android
- Swift/iOs
What we’re looking for:
(Responsibilities)
- Collaborate with engineers to gather user requirements.
Use various ideation methods like brainstorming to solve the user’s needs to add value to the company. - Create a cohesive style guide to ensure consistent design language is followed across the product.
- Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
- Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
- Optimises UI designs and tests for intuitiveness and user-centeredness. Conduct usability testing to identify gaps in design and see if they can be further improved.
We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting. Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3rd party integration.
Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.
No chancers and do not waste time applying if you do not have the requisite experience and knowledge!
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.









