11+ ERD Jobs in India

• Job Description:

MySQL Database Administrator (DBA) who will be responsible for ensuring the

Performance, Database Tuning, Database Cleanup, Database Migration, Database Availability, and Security of Clusters of MySQL

Instances. The candidate will also be responsible for Orchestrating Upgrades,

Backups, and Provisioning of Database Instances. The candidate will also work in

tandem with the other teams, documentation, and specifications as required.

.

• Key Responsibilities:

✓ Provision MySQL instances, both in Clustered and Non-Clustered Configurations

✓ Ensuring the Performance, Database Tuning, Database Availability, and Security

of Clusters of MySQL Instances

✓ Development of Database Schema

✓ Development of ERD

✓ Find the Root Cause of Database related issues & Database Clean-up

✓ Migrating Data from Customer Database to Serosoft Product Database

✓ Prepare Documentation and Specifications

✓ Handle common database procedures, such as upgrade, backup, recovery,

migration, etc.

✓ Profile server resource usage, optimize and tweak as necessary

✓ Collaborate with other team members and stakeholders

• Skills and Qualifications:

✓ Strong proficiency in MySQL database management

✓ Decent experience with recent versions of MySQL

✓ Understanding of MySQL’s underlying storage engines, such as InnoDB and

MyISAM

✓ Experience with replication configuration in MySQL

✓ Proficient in Database Clean-up and Migrations

✓ Knowledge of De-Facto Standards and Best Practices in MySQL

✓ Proficient in Writing and Optimizing SQL statements

✓ Proficient in Table Scan, Row Scan, Query Execution Plan, SQL Profiler, etc.

✓ Should be able to decide when to create Views (Standard Views, Indexed views,

and Partitioned views)

✓ Knowledge of MySQL features, such as its Event Scheduler

✓ Ability to plan Resource requirements from High-Level Specifications

✓ Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc.

✓ Knowledge of limitations in MySQL and their workarounds in contrast to other

popular relational databases

✓ Proficient understanding of code versioning tools such as SVN / Git

✓ DBA Certification would be added advantage

Roles & Responsibilities:

• Prepare and maintain E-commerce reports.
• Performing analysis to assess quality and meaning of data
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Streamlining communication channels between Sales, Operations, Accounts and other teams.
• Build relationships with Marketplace Sellers/logistics partners/third party vendor/ payment gateways.
• Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Assist Marketplace Seller to List product and execute orders.
• Process improvement and simplification.
• Maintain TAT as per set guidelines, to ensure smooth and timely operations.
• Creation of monthly & quarterly PnL 

Requirement:

• Overall Experience: Minimum 2 years of experience in data analyst.
• Industry Experience: Fashion / Lifestyle / Retail
• Educational Qualification: Graduation / Post Graduation
• Behavioural Skills: Effective communication skills, prompt & proactive approach and eye for detail.
• Technical Skills: MS Office, Ecommerce metrics and customer focused.
• High-energy, results oriented individual to manage to work in a fast paced environment with quickly changing priorities, strategic approach

Job Location: Bangalore/Mumbai

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

MUST HAVE SKILLS

1. Minimum 5 +years of experience in.Net, MVC, and Web API.c#.

2. Minimum 2-3 years of experience in Angular 5, Angular6+.

3. Very good communication skills.

4. Experience with RESTful APIs to connect other backend services.

5. Should have developed more than 2 applications.

6. CI/CD, GIT

7. Good with Threading

8. Experience with performance improvement of applications.

What You'll Do:

• You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
• You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
• Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.

What Makes You A Great Fit :

• Hands-on experience with HTML, CSS frameworks, and JavaScript
• Must have an excellent understanding of the browser DOM.
• Firm grasp of lexical scoping, closures, and OO JavaScript.
• Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
• Proficient with debugging and testing tools to troubleshoot and optimize the UI.
• Understanding of frontend security best practices and XSS, CSRF, e

• Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.
• Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)
• Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.
• Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.
• Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

• alling existing and potential customers to persuade them to purchase company products and services
• Accurately record details of customers' purchase orders
• Processing all customer purchases accordingly
• Generating promising leads for the outside sales team to pursue
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Developing and sustaining solid relationships with customers to encourage repeat business
• Using sales scripts proffered by the company to drive sales and respond to customer rejections
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales