Sales Development Representative

Discription:

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Requirements

Minimum 2 years of experience in Graphic Design and Video Editing.

Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects).

Strong skills in graphic design software (e.g., Adobe Photoshop, Illustrator, InDesign).

Ability to work independently as well as collaboratively in a team environment.

Strong organizational and time-management skills.

Creative flair and a strong attention to detail.

Excellent communication skills.

1. Responsibilities 

   • • Collaborate with the core team building a state-of-the-art blockchain based SaaS. 
   • • Building front-end web applications using latest technologies. 
   • • Suggest and ideate high- and low-level design and architecture requirements for implementation of features. 
   • • Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. 
   • • Backend RESTful API Design and server-side development for web and mobile apps. 
   • • Develop and design database schemas on MongoDB. 
   • • Perform code reviews and unit tests to ensure code consistency and maintainability. 
   • • Setup alerts, monitoring & metrics, provision and manage resources on AWS Cloud. 

    

   Minimum Qualifications 

   • • Passion to solve complex problems of agriculture in a dynamic start-up environment 
   • • Flexible, curious, exploratory, and can-do attitude 
   • • Great sense of ownership and ability to work with very limited supervision 
   • • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. 
   • • 2-5 years of hands-on coding expertise in software engineering. 
   • • Experience with JavaScript, HTML, CSS. 
   • • Ability to speak English fluently. 

    

   Preferred Qualifications 

   • • Strong programming experience of 2+ years with Node.js, Express.js, MongoDB and Angular stack. 
   • • Strong problem solving/troubleshooting skills. 
   • • Experience with software design and architecture for building highly efficient and scalable systems. 
   • • Experience with MongoDB Atlas for database hosting and storage. 
   • • Experience with SDLC in an Agile work environment using tools like Jira and GitHub. 
   • • Experience with AWS Services like ECS, EKS, EC2, S3, Lambda, Load Balancing, Route 53, API Gateway along with Infrastructure provisioning and optimization. 
   • • Knowledge and experience of NoSQL Databases is a must. 
   • • Experience with DevOps, CI/CD pipelines on Jenkins, GitHub Actions, etc. 
   • • Experience with containerization environments like Docker & Kubernetes. 
   • • Experience with Material Design is an advantage. 
   • • Experience with TDD is an advantage. 
   • • Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage. 

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

• Connect the dots between business goals and consumer problems through product development
• Solve the most challenging problem of scaling and business logic
• Design and develop services using test driven development with near 100% code coverage
• Develop and deploy services continuously using CI/CD on a daily basis
• Identify and own meaningful metrics for success and move them dramatically.
• Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization.
• Conduct multivariate experiments to constantly validate hypotheses and bash all the myths

You should apply, if you

• Display expertise: Have strong proficiency with Nodejs, My SQL, MongoDB and Caching and with code versioning tools, such as Git
• Can improvise: Understand the nature of asynchronous programming and its quirks and workarounds
• Showcase all round knowledge: Understand accessibility, security compliance, user authentication, and authorization between multiple systems, servers, and environments
• Can simplify: Can integrate multiple data sources and databases into one system. This also includes creating database schemas that represent and support business processes, and can implement unit tests
• Can figure out the basics: Understand fundamental design principles behind a scalable application

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Key Responsibilities:

• Minimum of 7+ years of experience in IT sales.
• Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
• Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
• Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
• Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
• Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
• Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
• Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
• Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
• Meet or exceed sales targets, quotas, and KPIs established by the company.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
• Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced, target-driven environment.
• Proficiency in CRM software and Microsoft Office suite.
• Willingness to travel as needed.

About the company:

NowPurchase is transforming the 140B$ Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction and every machinery. NowPurchase is building a rich, digital marketplace where Metal Manufacturers can procure high quality raw materials in a trusted manner. At the same time we are building the OS (Operating System) that will supercharge their productivity and processes to ultimately make procurement autonomous. Now Purchase raises USD 2.4 million in Nov 2021, led by Orios Venture Partners, InfoEdge Ventures.

About you: 

We are looking to add an immensely talented Senior Front End Engineer that will help us invent, design, refine and deliver products that will meet our vision. Expect to build a lot of web interfaces and dashboards both for the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises. You need to lead the front end team to make sure they are delivering high quality code and are constantly inspired to experiment with tools to push out MVPs.

Roles & Responsibilities:

• You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
• Deliver high quality modular code deployed over web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets.. This would include visual dashboards and real time optimizations that are critical for the manufacturing process.
• Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
• Own your Agile projects and lead the team from software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
• Transform UI designs and mockups into pages and flows using CSS3 and JavaScript frameworks. Be ready to do the mockups yourself sometimes.
• Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
• Have an exceptional understanding of asynchronous request handling, partial page updates, and service workers and command over the internals of JavaScript, React and Redux.
• Continuously evaluate existing engineering processes and recommend improvements.

Required Skills and qualification:

• 4+ years’ experience developing rich UI/Front-end for user-facing web applications.
• Strong experience with React or similar frameworks, TypeScript, SSR (Server Side Rendering), SPA (Single Page Application), PWA (Progressive Web application), OOP (Object Oriented Programming), Reactive programming, and Unit tests.
• Demonstrated ability to function as a project leader as well as an individual contributor.
• Excellent communication and facilitation skills.

Tech Stack skills required:

• React/Redux
• Python/Django/Celery
• Git, AWS, ELB (Elastic Beanstalk), Netlify
• PostgreSQL/Redis/S3

Location: 

On- site: Kolkata, West Bengal

Compensation & Benefits:

• Cash Compensation: As per industry standards & pedigree of candidate
• ESOPs: 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
• Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children
• Generous leave structure and WFHs including Marriage, Maternity & Paternity leaves
• Complete Relocation Expenses: We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.

Company Link: https://nowpurchase.com">https://nowpurchase.com

LinkedIn: https://www.linkedin.com/company/nowpurchase/">https://www.linkedin.com/company/nowpurchase/

• Looking for 2+ Years of Java Developers.
• Looking for Immediate joiners.
• Application development experience in Spring Framework, Spring MVC ,Spring Boot.
• Experience in designing and developing microservices.
• Experience in data structures.

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

Key Job Purpose: Responsible for demand acquisition from all the channels in a specific zone

Key Tasks/Responsibilities:
1. Discovery of small medium enterprises/ traders within the region and building supply pipeline for all operating routes
2. Provide requisite support to the team in negotiation & closure
3. Conduct regular outreach through calls/ in - person meetings with clients and team
4. Achieve monthly targets
5. Build effective teams and manage productivity of team members to deliver the results
6. Engagement of customers during free trial

Incentive- Profit sharing on monthly sales achieved.