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Job Description:
The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience.
Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.
Key Responsibilities:
• Proactively connected with Clients.
• Resolving Technical issues in a timely manner.
• Training and educating Clients on our Products & Solutions.
• Assisting Software Engineers on issues.
• Providing feedback on product development in a timely manner.
• Auditing error Plans to reduce rework with the aim of providing Scalable Products.
Skills and Specifications:
• Excellent Communication & Analytical Skills.
• Willing to work on US shift (Voice Process)
• Interpersonal Skills with a great attitude.
• Good Knowledge if Enterprise Applications, Systems & Technologies.
• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.
• Organized, flexible and multitasking.
- • Persistent with a team attitude.
Key Factors:
- Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
- Strong understanding of the admission processes and challenges faced by educational institutions.
- Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
- The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
- Ability to build and nurture long-term relationships with customers.
- Strong negotiation and closing skills, with attention to detail in contract and agreement management.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Willingness to travel within the assigned territory as required.
- Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.
AccioJob is conducting a Walk-In Hiring Drive with Zithara. Ai for the position of Flutter Developer.
To apply, register and select your slot here: https://go.acciojob.com/qLLdps
Required Skills: DSA, Dart, Flutter SDK, Restful API
Eligibility:
- Degree: BTech./BE, MTech./ME, BCA, MCA, BSc., MSc
- Branch: All
- Graduation Year: 2024, 2025, 2026
Work Details:
- Work Location: Hyderabad (Onsite)
- CTC: 3.5 LPA to 5 LPA
Evaluation Process:
Round 1: Offline Assessment at AccioJob Hyderabad Centre
Further Rounds (for shortlisted candidates only):
- Profile & Background Screening Round
- Tech+Managerial Round, HR round
Important Note: Bring your laptop & earphones for the test.
Register here: https://go.acciojob.com/qLLdps
Qualifications & Experience: -
- Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
- 2+ years providing customer-facing technical support (ITOM applications).
- Good Communication Skills.
To be successful in this role, we need someone who has:
- Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
- Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
- Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
- Strong troubleshooting/root cause isolation skills
- Demonstrated creative problem-solving approach and strong analytical skills
- Must be proficient with analyzing log files and standard debugging concepts.
- Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
- Excellent communication skills (verbal and written).
Preferred: -
- Solid understanding of object-oriented programming skills (Java strongly preferred)
- A fundamental understanding of ITOM, CMDB and ITIL business process.
- Experience providing web development support is highly desirable.
- Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
- Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
- Previous experience in software development(or) software consulting.
- Experience supporting and troubleshooting infrastructure level issues.


Roles and Responsibilities
- Architecting and building server and browser-based systems that integrate with our hardware.
- Creating a great user experience by building both back-end infrastructure and user-facing features.
- Performing code reviews and having your code reviewed by peers.
- Creating technical requirements, software design specifications, and other architectural documentation.
- Work closely with UX/UI designers to translate design concepts into functional user interfaces, ensuring a smooth user experience.
- Implement security and data protection measures throughout the development process.
- Troubleshoot and debug issues across the entire application stack, from frontend to backend.
- Optimize application performance and ensure its responsiveness across various devices and browsers, applications for maximum speed and scalability.
- Producing software solutions that inherently support testing at multiple levels prior to delivery, including the decomposition of functions, interface-based design, dependency injection, unit testing, test-driven design, service level testing, and supporting user interface automation testing.
- Modifying and creating code to enable successful automated builds, deployment, and testing.
- Effectively leveraging tools and best practices to enable continuous integration and frequent, reliable releases.
- Monitoring system performance to ensure efficient operations and results.
- Collaborating with cross-functional teams, including designers, product managers, and other developers, to gather and understand project requirements.
- Collaborating with DevOps teams to deploy applications and ensure seamless integration with the production environment.
- Designing and developing high-quality, scalable, and efficient web applications using the MERN stack.
- Developing and implementing front-end components using React.js, ensuring a responsive and user-friendly interface.
- Building RESTful APIs and server-side applications using Node.js and Express.js.
- Creating and maintaining databases using MongoDB, ensuring data integrity and performance.
- Writing efficient and reusable code while adhering to best practices and coding standards.
- Conducting thorough testing and debugging of applications to identify and fix any issues or bugs.
- Mentoring and providing guidance to junior developers, sharing your knowledge and expertise.
Must-Have Skills
- Should have 3-6 years of proven experience as a MEAN/MERN Stack Developer.
- Should have proficient in JavaScript (React/Angular/Vue), with significant experience in Node.js and Express.js.
- Should have extensive experience with React.js and its ecosystem (Redux, React Router, etc.).
- Should have In-depth knowledge of server-side development using Node.js and Express.js.
- Should have experience with MongoDB or other NoSQL databases, including data modeling and querying.
- Should have a solid understanding of RESTful APIs and experience in building them.
- Should be proficient in MERN Full Stack Developer with CSS modules and theme management, with a strong grip on developing custom components.
- Should be Skilled in building scalable, user-friendly applications using React.js, Node.js, Express.js, and MongoDB.
- Should be proficient in using UI component libraries like MUI and styled-components for efficient and dynamic web design.
- Should be proficient in frontend API caching with React hooks for optimized performance and seamless user experiences.
- Should have familiarity with version control systems (e.g., Git) and agile development methodologies.
- Should have proficiency in Object-Oriented Programming (OOP) principles and design patterns.
- Should have experience with AWS cloud services.
- Should have experience with CI/CD technologies.
- Should have familiarity with newer specifications of ECMAScript (a scripting language specification on which JavaScript is based).
- Should have experience with data structure libraries (e.g., Immutable.js).
- Should have proficiency with common front-end development tools such as Babel( Which is a JavaScript compiler that is mainly used to convert ECMAScript 2015+ code into backwards-compatible JavaScript code that can be run by older JavaScript engines.), Webpack (to bundle JavaScript files for usage in a browser,), and NPM (Largest Software Registry (Library)).
- Should have ability to understand and translate business requirements into technical specifications.
- Should have familiarity with relational database systems, especially PostgreSQL.
- Should have experience in AWS with lambda functions
Good to Have Skills
- Should have a Bachelor's degree in Computer Science or related field.
- Good interpersonal skills with the ability to present ideas in user-friendly language.
- Successful experience working in a team-oriented, collaborative environment.
- Proven analytical and problem-solving abilities.
- Should have excellent relationship and customer handling skills.
- Strategic thinker with strong influencing skills and the ability to build consensus.
- Strong action orientation; ability to make things happen.
- Facilitates team and stakeholder meetings effectively.
Graphic designer:
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We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. Entire process of visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, brochures, exhibitions and more.
Responsibilities :
- Study design briefs and determine requirements
- Conceptualize visuals based on requirements
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colors and layouts for each graphic
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Requirements and skills :
- Experience –Should have at least 1 year of experience Graphic Designing.
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Knowledge of UI/UX is a plus
- Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
ABOUT THE ROLE
We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.
Job Responsibilities:
- Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
- Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
- A certain degree of creativity, latitude, and problem- solving is required
- Coordinate with cross-functional teams to achieve the
- highest level of customer satisfaction.
- Streamline and expedite operational tasks, including inbound and outbound marketing.
- Follow communication procedures, guidelines, and policies.
REQUIREMENTS
- Experience of 1 year in customer service role handling customer support/technical queries.
- Excellent oral and written communication and people interaction skills.
- Hands-on experience with ticketing software like Freshdesk/Freshchat.
- Good analytical skills with active listening and attention to detail.
- Ability to multi-task, prioritize and manage time effectively.
- Work independently and own the raised matter till closure.
- Work experience in SAAS companies is an added advantage


Envoy combines technology and global immigration services to offer the only immigration management platform that makes it seamless for companies to hire and manage an international workforce. We empower companies to acquire the best talent regardless of where they are in the world; helps mobilize employees around the world to take advantage of business opportunities; and enables the management of entire global workforces, providing a strategic, proactive view into workforce and financial forecasting and compliance. We are a fast-growing, award-winning technology company, a leader in our space, and are backed by some of the country’s leading venture capital and growth equity firms.
Our Engineering Team
We have a passionate product engineering team that works on complex technical challenges, employs creativity, and constantly learns a variety of frameworks, tools, and technologies. While we are dedicated to delivering excellent product, we also believe having fun along the way motivates us to pour our heart into what we do. Our team has mastered development and delivery process, allowing the team to focus on designing, architecting, and crafting masterpieces.
We are growing rapidly and expanding our team in India, join our product engineering team to be part of this exciting journey.
“Any fool can write code that a computer can understand. Good programmers write code that humans can understand.” – Martin Fowler
Skills Required
- 5+ years of strong programming experience on .NET platform
- Expertise in C#, ASP.NET Web API / Typescript / Angular (or any front-end framework or passion to learn Angular)
- Hands on experience with SQL
- Azure experience is a plus but not a deal breaker
- Knowledge and experience with Html, CSS, JavaScript
- Experience designing high-level and low-level design of the system
- Experience with microservices architecture is a plus
Expectations
- Contribute to tech grooming backlog items providing design, architecture, and implementation details
- Quality is the key driver to successful delivery, ensure highly testable and quality deliverables
- Leverage troubleshooting and analytical skills to analyze issues
- Experience with debugging, performance profiling and optimization
Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.


- Experience in HTML, CSS and Bootstrap library is required.
- Experience in Python Programming. Experience in Pandas and Numpy Libraries.
- Experience with Django Framework & REST API.
- Experience Flask, Microservices
- Experience in FAST API would be added advantage.
- Exposure in converting ML models to Microservices and exposing them as API
- GRPC development
2.Hands-on experience on technology nodes like 7nm, 14nm, 10nm.
3.Good knowledge of EDA tools from Synopsys , Cadence and Mentor
4.Hands-on experience in floor planning, placement optimizations, CTS and routing.
5.Hands-on experience in cadence or Synopsys tool (Encounter, ICC, PT/PTSI, TEMPUS, DC, RC, VOLTAS)

- Minimum 4 yrs of experience in React JS.
- Experience building single page frontend applications and reusable components
- Solid experience with the core React ecosystem like React Router, Redux etc.
- Master of HTML, CSS, and other display-centric web technologies.
- Comfortable using git, docker.
- Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
- experience.
- Good knowledge in writing frontend test cases.
- Good understanding of asynchronous request handling, partial page updates and Promises.
- Strong Problem Solving skills.
- Strong skills in Javascript and ability to write well documented, clean JavaScript Code.
- Very good understanding of ES6/ES7, JSX and Component Lifecycle.
- Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.
- Knowledge of modern authorisation techniques, such as JWT Tokens.
- Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.
- Has strong communication skills and self-accountability.