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We are looking to hire candidates (Freshers/Experienced) from any Graduate/Post Graduate courses for the role of Relationship Manager
The candidates should be proficient in English and Hindi (multilingual is also preferred), have knowledge of MS Excel and have experience (if any) in the e-commerce sector (minimum 6 months-1 per year) would be preferred, but not mandatory.
Working days- 6 (No week-off on weekends)
Shift type- Day Shift
Location- Bangalore
Looking for candidates to work in Kaikondrahalli, Sarjapur Road, Bangalore - 560035.
Salary Offered
UG
CTC offered: 4,80,000 LPA (3,00,000 LPA Fixed+1,80,000 Variable)
PG
CTC offered: 5,10,000 LPA (3,30,000 LPA Fixed+1,80,000 Variable)
Any candidate with a minimum of 6 months- 1-year experience
CTC offered: 5,10,000 LPA (3,30,000 LPA Fixed+1,80,000 Variable)
Any branch of Graduate and Post Graduate is welcome
We are looking for a Full Stack Web Developer with 4-6 years’ experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively.
Skills Required:
- Good communication and client interfacing skills.
- Solid fundamentals in core JavaScript concepts while working on web projects for 4-6 years.
- Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI.
- Good experience with Relational and/or NoSQL databases.
- Hands-on experience in building high-quality Web applications.
- Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud).
- Good knowledge of Docker, Docker Compose.
- Basic Understanding of Kubernetes.
- Good experience with Git and branching strategy (preferably GitFlow)
- Good architectural & design skills.
- Strong analytical, problem solving, debugging and troubleshooting skills.
- Strong understanding of emerging technologies, standards, and best practices for development.
- Software development experience with significant time spent working on Cloud technologies preferred.
- Agile/Scrum methodology experience.
Role & Responsibilities:
- Go to the person of the Project lead for complex feature implementations.
- Understand requirements on its own and implement them.
- Create efficient, reusable, and scalable code for both front-end and back-end.
- Optimize applications for maximum performance and responsiveness.
- Troubleshoot and debug issues in a timely manner.
- Write and maintain technical documentation.
- Stay up to date with the latest industry trends and best practices in web development.
- Participate in code reviews to maintain code quality and enhance team collaboration.
- Guide junior members in the team to help them improve their skills.
- Angular.JS experience
- MongoDB query and aggregation experience (not a database administrator)
- GraphQL experience
- Node.JS and Typescript experience
- CSS and SCSS experience
- CI/CD experience with GitHub actions
- Software development experience, one of Python (preferred) or Node.JS/Typescript)
- Experience with Messaging architectures - RabbitMQ (preference) or Kafka
- Experience with docker-containers
- Experience with Apache NiFi (valued but not necessary)
- Experience with designing or implementing horizontally scalable solutions
- Experience working with RESTful APIs
- CI/CD experience with GitHub actions
- Experience with Azure cloud
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
What you will do:
- Taking care of new hire joining formalities
- Adhering to SOPs for hiring/ interview coordination with respective stakeholders
- Scheduling interviews, keeping in touch with candidates, recruitment agencies and hiring managers
- Maintaining database and personnel file updation
- Managing employee records file
- MIS Reporting
- Maintaining all employment records for hiring, onboarding, termination, leaves etc.
- Conferring with the management to develop or implement employee policies and procedures and updating all the paperwork
- Taking complete ownership of the background checks and the HRIS system
- Handling the onboarding activities and documentation
- Verifying attendance, hours worked, leaves as per the records and maintaining monthly attendance
- Managing of the employee exit formalities
- Managing of all the consultant contract, employee sourced and the related payments
- Tracking and updating the employee probation, confirmation, PIPetc
- Taking care of the statutory compliances
- Tracking all the reimbursements and other payments of the employees
- Working closely with cross functional team such as payroll, finance and talent acquisition to accomplish the desired tasks
- Grievance and queries handling in terms of payroll, HRIS, benefits etc.
- Employee engagement
- Managing the HR Compliances as a whole
Desired Candidate Profile
What you need to have:- Good experience in all generalist functions and HR coordination
- Excellent communication skills
- Good interpersonal and organizational skills
Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
As a Jr.Customer Support Executive, you will be managing and building strong relationship with the customer.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensuring customer satisfaction and provide professional customer support
- Follow up on order status with internal teams.
- Convert Cancelled and Pending orders by calling customers.
- Effectively speaks, writes and presents clearly with persuasion.
What you need to have:
- Preferably experienced in dealing with fashion products.
- Command over MS Excel
- Enthusiasm to work with a passionate team.
- At least 1 year of working experience
- Fluency in English, Hindi, Kannada. Tamil & Telugu (preferred)
- Good E-Mail writing skills (Must)
Experience: 0 to 2 years
Annual CTC: Rupees 2,50,000 to 3,00,000
QA Engineer
You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product, Operations and Business groups, so you get to experience a breadth of impact with various groups.
The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Position Overview
- You will be responsible for all testing of an entire project across various platforms
- You will own the development and execution of test plans and test cases for multiple features of an application
- You will develop and maintain testing strategies, including manual and automation testing.
- You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
- You will participate in design and specification reviews, and use this information to design test plans.
- You will promote QA productivity through automation, tools, and other best practices.
- You will promote a culture of quality throughout the organization.
Basic Qualifications
- 3+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing across android app, mobile web and desktop applications
- Bachelor's Degree
- Expertise in test methodologies and test processes.
- Ability to understand technical specifications and generate test cases from them
- Good in communicating with developers and technical leaders, even if they are remote.
- Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
- Shows creativity and initiative to improve product coverage and effectiveness.
- Should be able to generate test reports and dashboards for management communication.
reactjs, nodejs, vuejs, hands on and working on angular 6+.
ABOUT US:
Magic Crate is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customers doorsteps each month. The activities, based on science, arts, games & role play, are designed by a multi- disciplinary team of early childhood experts and specialist designers. The carefully curated activities cleverly merge educational outcomes with hours of fun and laughter for young children.
Magic Crate is a dynamic company growing fast, and we are looking for energised and ambitious people to join us on that journey.
What this means is at this stage you will be core - influencing all aspects of development. Working with us you will enjoy a fast-paced environment with opportunities to help grow the business, and your own professional career.
ROLE:
As a Business Development Associate at Magic Crate, you will be joining the core team responsible for helping to shape the company’s growth narrative. Working closely with the Team Lead’s your role will be to help deliver sales growth by developing and executing sales strategy developed.
The perfect candidate will be systematic and organised, a proven closer of any sales in any sector, with a flair for creatively communicating innovative new services which benefit a wide variety of customers, who are parents of children of different age groups.
WHAT'S ON OFFER:
- Competitive salary with an attractive incentives which is performance based.
- A strong appraisal and promotion policy.
WHAT'S INVOLVED:
- New Customer Acquisition - Focus on converting fresh, warm leads into confirmed orders.
- Contacting,Promoting and selling our innovative products to Customers.
- Able to negotiate and close Sales in routine situations.
- Renewal Team - Focused on extending existing subscriptions or renewing expired subscriptions.
- Follow-up on the customers.
- Developing existing and new customer relationships.
- Meeting agreed upon Sales targets and Sales Objectives.
RESPONSIBILITIES:
- Explain the customer on the product, its features, benefits and discuss special promotional offers available.
- A typical day will require a maximum of 60 to 70 calls, depending on your Targets achieved.
- Our Customers are parents of children between the age group of 2 to 13 Years.
- Talk to new customers, follow up on past customer orders for tracking and checking on reports.
- A regular day involves making 4 to 5 subscription sales.
CANDIDATE REQUIREMENTS:
- Strong Communication skills with Multilinguistic skills.
- Strong Interpersonal skills, motivating and achieving.
- Passionate about a career in Sales.
- An influencer with consummate negotiation skills.
- Resilience and the ability to cope with rejection.
- Charismatic team player.
- A high degree of self-motivation and Ambition.



