Senior Business Analyst - Analytics

The Mission: We are looking for a visionary Technical Leader to own our healthcare data ecosystem from the first byte to the final dashboard. You won't just be managing a platform; you’ll be the primary architect of a clinical data engine that powers life-changing analytics. If you are an expert in SQL and Python who thrives on solving the "puzzle" of healthcare interoperability (FHIR/HL7) while mentoring a high-performing team, this is your seat at the table.

What You’ll Own

• Architectural Sovereignty: Define the end-to-end blueprint for our data warehouse (staging, marts, and semantic layers). You choose the frameworks, set the coding standards, and decide how we handle complex dimensional modeling and SCDs.
• Engineering Excellence: Lead by example. You’ll write production-grade Python for ingestion frameworks and craft advanced, set-based SQL transformations that others use as gold-standard references.
• The Interoperability Bridge: Turn the chaos of EHR exports, REST APIs, and claims data into clean, FHIR-aligned governed datasets. You ensure our data speaks the language of modern healthcare.
• Technical Mentorship: Act as the "Engineer’s Engineer." You’ll run design reviews, champion CI/CD best practices, and build the runbooks that keep our small but mighty team efficient.
• Security by Design: Direct the implementation of HIPAA-compliant data flows, ensuring encryption, auditability, and access controls are baked into the architecture, not bolted on.

The Stack You’ll Command

• Languages: Expert-level SQL (CTE, Window Functions, Tuning) and Production Python.
• Databases: Deep polyglot experience across MSSQL, PostgreSQL, Oracle, and NoSQL (MongoDB/Elasticsearch).
• Orchestration: Advanced Apache Airflow (SLAs, retries, and complex DAGs).
• Ecosystem: GitHub for CI/CD, Tableau/PowerBI for semantic layers, and Unix/Linux for shell scripting.

Who You Are

• Experienced: You have 8–12+ years in data engineering, with a significant portion spent in a Lead or Architect capacity.
• Healthcare-Fluent: You understand the stakes of PHI. You’ve worked with FHIR/HL7 and know how to map clinical resources to analytical models.
• Performance-Obsessed: You don’t just make it work; you make it fast. You’re the person who uses EXPLAIN/ANALYZE to shave minutes off a query.
• Culture-Builder: You believe in documentation, observability (lineage/freshness), and "leaving the campground cleaner than you found it."

Bonus Points for:

• Privacy Pro: Experience with PII/PHI de-identification and privacy-by-design.
• Cloud Native: Deep familiarity with Azure, AWS, or GCP security and data services.
• Search Experts: Experience with near-real-time indexing via Elasticsearch.

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Team  -Support Operations — Technical Solutions 

Level  - IC3 (4–7 years of relevant experience) 

Location  - India (Remote) IST time zone, with overlap with US East/Central teams 

Reports To -Technical Manager 

Manages -Not a people-manager role, but a lead role with real technical authority 

Employment Type -Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses — serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle, from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that allow Deltek's support and customer success teams to operate at scale — intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a Senior System Engineer to take technical ownership of our most complex solutions. This is not a management role — it is a senior individual contributor role with real architectural authority and a multiplier effect on the team around you. 

You own problems end-to-end. You design the solution before writing the first line, consider downstream impacts before committing to an approach, and hold the technical bar for the work your team delivers. You are the person a junior engineer turns to when they're stuck, and the person a business stakeholder trusts to tell them whether an idea is feasible and what it will cost to maintain. 

In your first year, you can expect to: 

• Own the end-to-end design and delivery of major integrations and AI-enabled components from architecture through deployment and post-launch stability 
• Lead solution design for the team's most complex problems using PHP, JavaScript, Workato, APIs, and Web Services 
• Evaluate technology and platform tradeoffs and make defensible, documented recommendations that balance short-term delivery with long-term maintainability 
• Apply AI, automation, and agentic architectures to business problems at production scale — not as experiments, but as shipped systems 
• Anticipate performance, operational, and security risks before they reach production; design with those constraints in mind from day one 
• Set engineering standards and review the work of IC1/IC2 engineers, making them better through structured feedback and clear design expectations 
• Partner directly with CS operations leadership and cross-functional stakeholders to translate ambiguous business needs into concrete technical strategies 

This role suits an engineer who is past proving they can build things, and is now focused on building the right things in the right way — and helping others do the same. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Production depth: You have designed and shipped non-trivial systems in these languages. You understand performance characteristics, know where the footguns are, and write code you'd be comfortable having reviewed by a senior peer. 
• Integration architecture: You have designed system-to-system integrations — not just consumed APIs. You understand data flow, transformation logic, error handling, retry strategies, and idempotency. 
• AI / LLM applied experience: You have built or led the build of AI-assisted workflows, LLM-based tools, or agentic systems in an operational or product context. You know the difference between a demo and a production-grade AI system. 
• Relational databases: Query and schema design: You write optimized SQL, design schemas with long-term maintainability in mind, and understand when a query will cause production problems before it does. 
• Full-stack troubleshooting at depth: You can diagnose complex, multi-layer issues — across front-end, API, back-end, and database — and trace the root cause without being handed a reproduction case. 
• Technical tradeoff analysis: When evaluating tools, platforms, or approaches, you can articulate the tradeoffs clearly — not just pick what you know best — and document the rationale in a way that holds up six months later. 
• Agile technical leadership: You have led technical workstreams in a sprint-based environment: broken down epics, written meaningful acceptance criteria, and been accountable for team delivery quality. 
• Documentation and design artifacts: You produce architecture diagrams, solution designs, and technical decision records that others can act on — not just notes for yourself. 

Must-Have Leadership & Soft Skills 

• Technical mentorship: You actively make the engineers around you better. Code reviews are teaching opportunities, not gatekeeping. Design reviews are conversations, not approvals. 
• Stakeholder communication: You can translate a technical constraint into a business impact, and a business requirement into a technical specification. You don't hide behind jargon or over-simplify to avoid hard conversations. 
• Ownership under ambiguity: When a problem is poorly defined, you ask the right questions to define it — then own the answer. You don't wait for complete requirements before starting to think. 
• Proactive risk management: You raise issues before they become incidents. You've learned from production failures and carry those lessons into design decisions. 
• Business context awareness: You understand how the systems you build affect end users and business operations. You've made engineering decisions informed by that context, not just by technical preference. 

Nice-to-Have Skills 

Prioritized by relevance to this team's current and near-term roadmap: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

Agentic AI / LLM Ops 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience designing agentic AI systems — not just integrating LLM APIs — is highly relevant to where this team is going. Candidates who have shipped multi-step agent architectures with tool-calling, memory, and guardrails will stand out. 

RESPONSIBILITIES 

Design & Architecture 

• Own end-to-end technical solution design — from requirements through architecture, implementation, and post-launch stability — for the team's most complex initiatives 
• Lead solution design using PHP, JavaScript, Workato, APIs, and Web Services; ensure solutions are scalable, maintainable, and aligned with established governance standards 
• Evaluate tradeoffs across tools, platforms, and architectural patterns; produce documented recommendations that account for both short-term delivery needs and long-term operational cost 
• Anticipate downstream impacts, performance bottlenecks, and operational risk during the design phase — not as an afterthought in retrospect 
• Author and maintain Architecture Decision Records (ADRs) and technical design documents for all major solution components 

AI, Automation & Integration 

• Apply AI, automation, and agentic architectures to complex business problems at production scale — designing for reliability, observability, and graceful failure 
• Lead the integration of AI-enabled components (LLM workflows, intelligent routing, agentic tools) into the team's operational platform 
• Design and oversee integrations between Deltek's CS platforms (Oracle Service Cloud, Salesforce, Gainsight) and internal data systems, ensuring data integrity, performance, and auditability 
• Evaluate new AI frameworks, LLM providers, and automation platforms; provide grounded, implementation-level recommendations rather than theoretical assessments 

Technical Leadership & Mentoring 

• Serve as the primary technical reviewer for IC1/IC2 engineers — conducting structured code and design reviews that build capability, not just ship code 
• Break down complex initiatives into well-scoped workstreams that junior engineers can execute with confidence and appropriate independence 
• Establish and enforce engineering standards: code quality, documentation, testing coverage, deployment practices, and incident response 
• Identify skill gaps in the team and work with the manager to address them through pairing, documentation, or structured learning 

Stakeholder & Cross-functional Engagement 

• Translate ambiguous business and operational requirements from CS leadership into concrete technical strategies with clear milestones and measurable outcomes 
• Engage directly with senior stakeholders — CS operations leads, product owners, IT — to align on priorities, surface risks, and manage technical expectations 
• Represent the technical perspective of the team in cross-functional planning and architecture discussions 

Operate & Improve 

• Own post-launch stability of solutions you design: monitor, respond to incidents, and drive root-cause resolution — not just resolution 
• Drive continuous improvement of the team's delivery practices: identify process friction, propose solutions, and follow through on implementation 
• Stay current on AI, automation, and integration technology evolution; bring relevant advances back to the team with a concrete point of view on applicability 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Electrical or Electronics Engineering, or a related technical discipline. Equivalent demonstrated experience considered. 
• Experience: 4–7 years of hands-on experience in software engineering, systems integration, or closely related work, with at least 2 years at a level where you have owned technical design decisions — not just implemented them. 
• Coding evidence: A portfolio, GitHub profile, architecture document, or production system you can speak to in depth. At IC3, we expect you to be able to walk through a non-trivial design decision you made and defend the tradeoffs. 
• AI / ML: Practical, production-level experience with LLMs or AI tooling — not just prompt engineering or personal experimentation. Familiarity with frameworks such as LangChain, OpenAI APIs, or similar platforms is a strong plus. 
• Collaboration model: Comfortable working as a technical authority in a distributed team. The role requires regular IST overlap with US East/Central stakeholders (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English. At IC3, much of your influence operates through written design documents, async reviews, and stakeholder communications. Precision in writing matters. 

WHAT TO EXPECT WORKING HERE 

• Technical authority with real impact — your design decisions ship to production and affect how thousands of Deltek customers experience support 
• Exposure to production AI/agentic systems and direct involvement in shaping where the team's AI roadmap goes next 
• A team where senior engineers are trusted to lead, not managed step-by-step — you will have autonomy commensurate with your accountability 
• Structured growth path: IC3 engineers who demonstrate architectural leadership and cross-functional influence have a clear track toward Staff or Associate Director scope 
• Regular 1:1s, design review forums, and a manager who will invest in your growth rather than just your output 

Job Responsibilities:

• Drive sales strategies to meet revenue goals

• Build & maintain key client relationships

• Lead, mentor & manage the sales team

• Conduct market research and identify opportunities

• Coordinate with Marketing & Product teams

• Prepare sales reports for senior management

• Attend industry events & generate business

• Maintain strong sales pipeline & improve processes

Job Title : Video Editor & Videographer

Location : Ahmedabad, Gujarat

Job Type : Full-time

Job Overview :

We are seeking a creative and detail-oriented Video Editor & Reel Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for creating high-quality, engaging video content, with a focus on social media reels. This role requires a strong storytelling ability, proficiency with DSLR cameras, and a deep understanding of the latest trends in video editing and social media engagement.

Key Responsibities :

Filming & Production:

• Operate DSLR cameras to capture professional-quality footage.
• Ensure proper framing, lighting, and sound during shooting.
• Plan, shoot, and produce engaging short-form videos (reels) tailored for Instagram, and other social media platforms.

Video Editing :

• Edit raw footage into polished, compelling videos that align with our brand's style and messaging.
• Utilize video editing software such as Adobe effects, Adobe Premiere Pro, or DaVinci Resolve for advanced editing tasks.
• Apply color grading, lighting adjustments, and sound enhancements to achieve a professional finish.

Content Planning & Collaboration :

• Work closely with the marketing and social media teams to brainstorm and develop video concepts.
• Assist in planning content calendars and scheduling shoots in alignment with social media strategies.

Trend Spotting & Creative Execution :

• Stay updated on the latest trends in video editing, social media, and content creation.
• Continuously experiment with new editing styles and techniques to enhance engagement and reach.

Post-production Enhancements :

• Add graphics, animations, captions, and sound effects to boost the visual appeal of reels.
• Ensure consistency in video quality and editing style across all content.

Requirements :

• Experience with DSLR Cameras :
• Proficient in operating DSLR cameras and adjusting settings for optimal footage capture.
• Video Editing Proficiency :
• Advanced skills in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.
• Creativity & Storytelling :
• Strong ability to tell engaging stories through visuals, with a solid understanding of composition, color grading, and lighting.
• Social Media Savvy :
• In-depth knowledge of social media platforms, especially Instagram and TikTok, and familiarity with current video trends.
• Attention to Detail:
• Excellent eye for detail and consistency in editing style and video quality.
• Portfolio:
• A portfolio showcasing recent video and reel work is required.

What We Offer :

• Competitive salary and benefits package.
• Opportunity to work in a creative and dynamic environment in Ahmedabad.
• Room for growth and development in video production and social media marketing.

Ideal skills:

1) 2-5 years of professional JavaScript development experience

2) Understanding of asynchronous programming and its quirks and workarounds

3) Comfortable working through the entire stack from the user interface through systems levels

4) Understanding accessibility and security compliance

5) Strong Logical and Analytical Skills

6) Experience in consuming web services (REST) and processing data (JSON)

7) Experience with SQLite, NoSQL, Redis or other databases

8) Proven experience in building API services using NodeJS Express and related frameworks

9) Good understanding of NodeJS asynchronous runtime

10) Good understanding of JS concepts on callbacks and closures

11) Experience in debugging issues related to memory leaks

12) Experience in building highly scalable and high throughput services with sub-second response times

13) Experience with ElasticSearch/Solr

14) Experience working in a collaborative team environment

15) Ability to understand and analyse issues across multiple vendors and interfaces

16) Experience with NoSQL queries

17) Experience with AWS

18) Experience with Android Development

19) Experience in managing/mentoring small teams

In depth knowledge of all of the above is not mandatory but the nature of the work will involve learning and getting involved with all of the above. You would be working directly with key members of the management team to define and drive technical strategy.

Experience in the mobile space is mandatory. Please only apply if you have been part of building a mobile product. Since our product is mobile only, it is essential that you understand implications on the front end.