What will you be doing?
Develop, document, and execute overall implementation project management and change management processes around evolving business and project needs by utilizing proven methodologies and techniques.
Drive process improvement, standards development, and new working methods for project management.
Create solutions to enable effective monitoring of projects using an existing project management system.
Ensure projects are kept up to date and in accordance with best practices.
Implement and roll out resource management capabilities.
Monitor and control quality deliveries and adherence to set processes.
Provide impactful data analysis, and insights to business users.
Ensure effective internal communication across company interfaces.
Demonstrate solid understanding of Yatra corporate solutions and other tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
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PHPPHP LAMP Developer [Min 4 Years, Location Chennai, Great Pay]
Are you excited about building products that will be used by millions of Indians? Do you love solving real technology problems of scalability, security, and world-class products?
Then being a PHP Developer is a perfect role.
We are looking for individuals who are really passionate about technology and have strong knowledge of PHP and MySql. We are using latest technology stack from CI / CD to React to microservices. With CashKaro's recent $10mm fundraise, we are looking to grow 10x. This can be a great career move to accelerate your own growth.
Location: Chennai
About CashKaro
We are India's No 1 Cashback platform and a leading marketing partner to most of India's biggest e-commerce companies, including Amazon, Flipkart, Myntra, etc. We have recently closed a $10mm series B round. Our fun culture, superb team spirit and work-hard play hard approach make us one of the best start-ups to work at.
We offer best in class salaries, ESOPs and a really great working environment.
________________________________________________________________________________________________________________
Ideal candidate
• Minimum 4+ years of web development experience using PHP and MySQL (LAMP stack). Should be currently working on PHP or PHP related frameworks
• The candidate should be a hands-on developer. So, the candidate’s current roles should involve coding and development.
• Should have worked on developing microservice architecture.
• Should be very strong technically and understand web development in theory and practice and full software life cycles
• Should be extremely passionate to work and implement new and different technologies and should come up with new initiatives to scale up the project.
• Should have the know-how of the key technologies that could also be implemented like, ReactJs, CDN, Redis
• Candidate should be able to show examples of their work and explain their role in the projects and understand how it was developed
• Strong SQL development skills writing fine-tuned queries, stored procedures, triggers etc. and design skills (data normalization, foreign key constraints, indexes, etc.)
• Experience using MVC frameworks.
_______________________________________________________________________________________________________________
About CashKaro and What Makes Us a Great Place to Work:
We are India's No 1 Cashback platform and a leading marketing partner to most of India's biggest eCommerce companies, including Amazon, Flipkart, Myntra etc. We have recently closed a $10mm series B round and looking to make the 10x scale jump now. So joining us right now ensures a great experience and to really make an impact!
Energetic Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness.
Good Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory.
An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
Great Culture & Lots of Benefits - From medical insurance, well-defined policies to Flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back. Our culture allows you to thrive, express yourself and really find a home.
PythonRole & Responsibilities
We are looking for a hands-on Camunda Developer with strong experience in workflow orchestration and backend development. The ideal candidate should be able to design, build, and optimize end-to-end business processes using Camunda (preferably Camunda 8) and work closely with engineering and business teams to implement scalable and resilient workflows.
Key Responsibilities:
- Translate business requirements into BPMN workflows using Camunda (preferably Camunda 8)
- Design and implement end-to-end process orchestration across systems
- Build and manage service integrations (REST APIs, event-driven systems)
- Develop and maintain Zeebe workers / microservices (Python)
- Collaborate with stakeholders to refine workflows and handle edge cases
- Implement error handling, retries, and compensation mechanisms
- Analyse and improve workflows for scalability, reliability, and performance
- Ensure data consistency and idempotent process execution
- Work with cross-functional teams including data and analytics for process observability
Ideal Candidate
- Strong Senior Camunda Developer / Workflow Orchestration Engineer Profiles
- Mandatory (Experience 1) – Must have 4+years of hands-on experience in backend development and workflow systems, demonstrable through production-grade work on business process automation or backend service development.
- Mandatory (Experience 2) – Must have strong hands-on experience with Camunda and BPMN 2.0, including designing, building, and deploying end-to-end business process workflows in production.
- Mandatory (Experience 3) – Must have hands-on experience with Zeebe workers and the Camunda 8 stack, built and maintained as part of real orchestration systems.
- Mandatory (Experience 4) – Must have strong production-level coding skills in Python, used for building and maintaining Zeebe workers and microservices.
- Mandatory (Experience 5) – Must have experience designing and working within microservices architecture and distributed systems, with clear understanding of service decomposition, inter-service communication, and distributed system failure modes.
- Mandatory (Experience 6) – Must have hands-on experience building and consuming REST APIs and working with event-driven systems (message brokers, pub/sub, event streams).
- Mandatory (Skills) – Must have strong debugging and problem-solving skills in production workflow environments, with specific examples of resolving complex issues such as stuck processes, race conditions, or data inconsistency bugs.
- Preferred (Experience 1) – Exposure to cloud platforms (AWS / GCP / Azure) and experience with data platforms (e.g., Snowflake).
- Preferred (Experience 2) – Understanding of finance-related workflows (billing, reconciliation, etc.).
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.
You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.
This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.
Key Responsibilities
1. Customer Issue Resolution & Productivity
- Handle inbound calls, chats, and email tickets professionally and efficiently.
- Ensure accurate ticket creation and categorisation in the CRM for every interaction.
- Resolve customer issues within defined SLAs (majority within 4 business hours).
- Maintain high First Contact Resolution (FCR) for IVR interactions.
- Maintain quick First Response Time (FRT) for chat and email tickets.
- Maintain high availability and responsiveness during assigned shifts.
2. Customer Experience & Satisfaction
- Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
- Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
- Ensure customers clearly understand the resolution before closing tickets.
- Provide complete and accurate support to ensure issues are fully resolved.
3. Ownership & Accountability
- Take end-to-end ownership of assigned tickets until closure.
- Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
- Proactively follow up on pending cases and ensure closure within the defined SLA.
- Escalate issues only when necessary, providing complete context and documentation.
4. Revenue Signals, Cross-Sell & Proactiveness
- Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
- Highlight relevant MyOperator products or features based on the customer’s needs.
- Share opportunities clearly with the Account Manager via CRM or defined processes.
5. Process Adherence & CRM Hygiene
- Follow defined support processes, workflows, and communication guidelines.
- Ensure accurate and timely CRM updates for all tickets and customer interactions.
- Participate in new process rollouts, tool adoption, and team initiatives.
Requirements
Skills & Competencies
Must-Have Skills
- Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
- Strong customer-first mindset with problem-solving ability.
- Ability to multitask across calls, chats, and tickets simultaneously.
- Comfortable working with CRM tools and support dashboards.
- Willingness to work in shifts and weekends as per business requirements.
Good-to-Have Skills
- Prior experience in B2B SaaS, telecom, or customer support roles.
- Experience handling chat or omnichannel support environments.
- Basic understanding of CRM platforms or cloud communication tools.
Behavioural Expectations
- Ownership-driven: Takes responsibility and ensures problems are resolved completely.
- Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
- Comfortable working with targets, SLAs, and performance scorecards.
- Open to feedback, coaching, and continuous improvement.
- Strong team player who collaborates well with Team Leads and Account Managers.
PHPPythonWe are seeking a motivated Data Analyst to support business operations by analyzing data, preparing reports, and delivering meaningful insights. The ideal candidate should be comfortable working with data, identifying patterns, and presenting findings in a clear and actionable way.
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C#
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Designing, developing, and debugging new and existing software using Microsoft .Net tools and database platforms. Work in every level of our technology department, providing solutions to meet the needs of our end-users. A Software Engineer will also document solutions and designs, test code modifications and provide mentoring to programmers and junior developers.
Responsibilities:
- Work closely with senior engineers to develop high-quality software solutions
- Collaborate with team members to analyze user requirements and design software solutions
- Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews
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- 5-10 years of experience in software development
- Proficiency in C#, .NET, Microservices architecture, SQL, and Azure services
- Experience with Agile development methodologies
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication skills and willingness to ask questions and seek guidance when needed
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- Familiarity with other programming languages and technologies is a plus
Responsibilities
Meet and exceed sales targets
Maintain data on excel and successfully create a business from new and existing customer accounts
Build rapport and establish long-term relationships with clients
Qualifications
Good English speaking skills
Strong verbal communication skills
Who has 6 months and less than 6 months of experience in sales
Salary
2 to 3 LPA
Time and Location ( Work from Office)
The evening shift starts from 8 PM to 5 AM at East Delhi
JavaPython
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Amazon Web Services (AWS)As a Technical Architect, you need to be
- Technology Expert
- Creative and self-driven
- Customer centric
- Visionary
- Comfortable operating in fast paced environment
You will closely work with Head of Product Engineering responsible for for the platform development, Chief Technology Officer driving the technology innovation, Software Development Leaders, Program Manager, SCRUM Masters, UX Designers
You will be responsible for
- Driving and defining the technical architecture of the Core SaaS platform
- Develop high-level technical specifications and design of the platform
- Define technical product roadmap to continuously enhance the platform.
- Communicate successfully all concepts and technical guidelines to development team
- Promotes and ensures use of appropriate techniques, methodologies and tools
- Bring in best of the class architectural practices in the platform
Your Qualifications
- 8 – 15 years of software product development experience, with majority of them is hands on experience developing in enterprise software product
- Experience in developing and hosting PaaS or SaaS based products/platform with hands on experience in multiple cloud platforms like AWS, Azure, Google Cloud and so on
- Experience developing enterprise- grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
- Can mentor train existing team members on aspects of architecture, design and explain, document and elaborate architecture and design changes
- Strong background in architectural principles, patterns and anti-patterns
- Must have contributed to technology tools evaluation and technical proof of concept applications
- Should have experience in multiple tech-stacks including Data Analytics tech-stacks as well.
UI/UX Designer - Magician
No Bad Designs No Dementors Only Magicians���
We believe there are few levers as powerful as design by which we can impact a product, a company or the world. We’re looking for a sorcerer extraordinaire who can ‘swish and flick’ their wand and create innovative designs.
What you’ll do:
- You will lead the design team, develop and conceptualize a comprehensive design strategy in collaboration with product managers and designers for the app.and play a major part in strengthening the design centered culture in the company.
- Produce high-quality and innovative design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Identify and troubleshoot design problems across the app and come up with solutions using user-centric critical analysis.
Ideal candidate:
- 3+ years of experience in ui/ux design in product-first companies and have a strong portfolio and have expertise with design tools (e.g. Sketch, Figma, Illustrator, After Effects) to produce wireframes, high fidelity mockups and illustrations with attention to detail.
- You have a strong passion for designing innovative designs and setting the new bar for the design ecosystem
- You've weathered release cycles and know what details matter at each stage, how to motivate engineers to get the fit and finish right, how to translate insights from user studies into meaningful action, and what's most likely to go afoul at each stage. You can share several shining examples of real work you've shipped, and what you learned along the way.
We are seeking a new Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.
Responsibilities
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- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
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- Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
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- Communicating with clients about layout and design.
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.
- Reviewing final layouts and suggesting improvements when necessary.
Requirements
- Bachelor’s degree in graphic design or related field.
- Experience as a graphic designer or in a related field.
- Demonstrable graphic design skills with a strong portfolio.
- Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, Illustrator, Affinity Designer.
- A strong eye for visual composition.
- Effective time management skills and the ability to meet deadlines.
- Able to give and receive constructive criticism.
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
- Experience with computer-aided design.
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Full Stack Developer - Averlon