11+ Distribution management Jobs in Delhi, NCR and Gurgaon | Distribution management Job openings in Delhi, NCR and Gurgaon

What you need to have:

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Description -

We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in mobile application testing in Android/iOS platforms. As a Mobility QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in mobile application products.

Designation/Role Name: Software Test Engineer (Mobility)

Experience range: 1 to 5 years of experience

Responsibilities -

· Test current products and identify deficiencies

· Suggest solutions to identified product problems

· Investigate product quality in order to make improvements to achieve better customer satisfaction

· Plan, create and manage the overall Quality Planning strategy

· Collaborate with the Product Development team to ensure consistent project execution

· Identify quality assurance process bottleneck and suggest actions for improvement

· Oversee continuous improvement projects

· Collect quality data

· Identify key KPIs for product quality

· Prepare and present reports and metrics to Senior Management

· Capable of handling multiple tasks and projects in parallel with tight deadlines.

Skills/Expertise :

· Strong in software testing & QA concepts and test case writing with a break the system approach.

· Knowledge of bug tracking and project management tool JIRA.

· Working knowledge of mobile operating systems such as iOS and Android.

· Ability to test on different platforms,devices and cloud devices tools like Browserstack.

· Experience in developing automated test scripts in mobile app testing using tools like Appium and Selenium.

· Ability to develop test framework for mobile application testing using open source tools and technology.

· Scripting languages such as Java, python or Javascript.

· Experience in using configuration management or version control tools like GIT.

· Hands-on experience in Android Studio and xCode instrument for Android and iOS application error logs debugging and monitoring the memory leakage.

· Knowledge of identifying the API requests from the mobile clients using the Charles Proxy tool.

· Hands-on experience with IDEs like Eclipse , Android studio, IntelliJ IDEA.

· Knowledge of MYSQL and Database concepts for database testing.

Good to have :

· Experience in CI/CD tools like Jenkins will be an add-on.

· Knowledge of Codecept.js, Puppeteer test frameworks

• Interface Developer-Senior Associate:

Exp: 4-10 Years

Location: Mumbai/Ahmedabad/Gurgaon/Bangalore

Role:

HTML5, CSS3, JS, ES6, ReactJS, PSD to HTML

Knowledge of build tools like Webpack, Babel

and Grunt Basic understanding of Atomic Design Principles

Basic knowledge of AEM

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Test graphics across various media
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus