11+ Distribution management Jobs in Delhi, NCR and Gurgaon | Distribution management Job openings in Delhi, NCR and Gurgaon

What you need to have:

Job Title : ASP.NET Developer

Experience : 4+ Years

Location : Noida

Work Mode : Hybrid (Ad-hoc office visits as required)

Job Summary :

We are seeking an experienced ASP.NET Developer with 4+ years of hands-on experience in developing web applications using Microsoft technologies.

The ideal candidate should possess strong expertise in C#, ASP.NET MVC/Core, SQL Server, REST APIs, JavaScript, jQuery, JSON, and XML, along with a solid understanding of OOP concepts and scalable application design.

Mandatory Skills :

• C#, ASP.NET MVC, ASP.NET Core
• SQL Server
• REST APIs/Web Services
• JavaScript, jQuery, JSON, XML
• Object-Oriented Programming (OOP)
• .NET Framework
• Version control tools (SVN preferred)

Required Skills :

• 4+ years’ experience in web development.
• Ability to fully code in C# / ASP.NET / SQL Server / Rest API / Web Services / JSON / jQuery / JavaScript / XML / ASP.NET MVC / ASP.NET Core.
• Knowledge of .NET web framework.
• Proficient in C# with a good knowledge of their ecosystems.
• Strong understanding of object-oriented programming.
• Knowledge of Microsoft SQL Server.
• Experience with popular web application frameworks.
• Understanding of fundamental design principles for building a scalable application.
• Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds.
• Proficient understanding of code versioning tools such as SVN.

Note :

Candidates should be available to visit the office whenever required for meetings, KT sessions, or project discussions.

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities-

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

• Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

• Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

• Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

• Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Review Criteria

• Strong IT Engineer Profile
• 4+ years of hands-on experience in Azure/Office 365 compliance and management, including policy enforcement, audit readiness, DLP, security configurations, and overall governance.
• Must have strong experience handling user onboarding/offboarding, identity & access provisioning, MFA, SSO configurations, and lifecycle management across Windows/Mac/Linux environments.
• Must have proven expertise in IT Inventory Management, including asset tracking, device lifecycle, CMDB updates, and hardware/software allocation with complete documentation.
• Hands-on experience configuring and managing FortiGate Firewalls, including routing, VPN setups, policies, NAT, and overall network security.
• Must have practical experience with FortiGate WiFi, AP configurations, SSID management, troubleshooting connectivity issues, and securing wireless environments.
• Must have strong knowledge and hands-on experience with Antivirus Endpoint Central (or equivalent) for patching, endpoint protection, compliance, and threat remediation.
• Must have solid understanding of Networking, including routing, switching, subnetting, DHCP, DNS, VPN, LAN/WAN troubleshooting.
• Must have strong troubleshooting experience across Windows, Linux, and macOS environments for system issues, updates, performance, and configurations.
• Must have expertise in Cisco/Polycom A/V solutions, including setup, configuration, video conferencing troubleshooting, and meeting room infrastructure support.
• Must have hands-on experience in Shell Scripting / Bash / PowerShell for automation of routine IT tasks, monitoring, and system efficiencies.

Job Specific Criteria:

• CV Attachment is mandatory
• Q1. Please share details of experience in troubleshooting (Rate out of 10, 10 being highly experienced) A. Windows Troubleshooting B. Linux Troubleshooting C. Macbook Troubleshooting
• Q2. Please share details of experience in below process (Rate out of 10, 10 being highly experienced) A. User Onboarding/Offboarding B. Inventory Management
• Q3. Please share details of experience in below tools and administrations (Rate out of 10, 10 being highly experienced) A. FortiGate Firewall B. FortiGate WiFi C. Antivirus Endpoint Central D. Networking E. Cisco/Polycom A/V solutions F. Shell Scripting/Bash/PowerShell G. Azure/Office 365 compliance and management
• Q4. Are you okay for F2F round (Noida)?
• Q5. What's you current company?
• Q6. Are you okay for rotational shift (10am - 7pm and 2pm to 11pm)?

Role & Responsibilities:

We are seeking an experienced IT Infrastructure/System Administrator to manage, secure, and optimize our IT environment. The ideal candidate will have expertise in enterprise-grade tools, strong troubleshooting skills, and hands-on experience configuring secure integrations, managing endpoint deployments, and ensuring compliance across platforms.

• Administer and manage Office 365 suite (Outlook, SharePoint, OneDrive, Teams etc) and related services/configurations.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage Assets Explorer for device and asset management/inventory.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.

Ideal Candidate:

• Proven hands-on experience with:
• Office 365 administration and compliance.
• User onboarding/offboarding processes.
• Compliance, audit, and inventory management tools.
• Jira administration, FortiGate firewall, Wi-Fi, and antivirus solutions.
• Networking fundamentals: subnetting, routing, switching.
• Patch management, updates, and vulnerability remediation across Windows, Linux, and macOS.
• Assets Explorer/inventory management
• Strong troubleshooting, documentation, and communication skills.

Preferred Skills:

• Scripting knowledge in Bash, PowerShell for automation.
• Experience working with Jira and Confluence.

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits 

Job Summary:

We are looking for a dedicated and customer-focused "Reservation Operations Executive"

" With at least 1 year of experience in flight reservations and ticketing. The ideal candidate will be responsible for assisting customers with bookings, managing ticketing operations, and delivering exceptional customer service while ensuring compliance with airline and company policies.

Key Responsibilities:

Assist customers in booking domestic and international flights.

Process ticket reservations and issue electronic tickets using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

Handle ticket modifications, cancellations, rebooking's, and refunds efficiently.

Respond to customer inquiries and resolve issues related to flight reservations.

Coordinate with airlines and travel suppliers to provide accurate and updated information.

Stay informed about airline policies, fares, and industry trends.

Follow standard operating procedures and company compliance guidelines.

Ensure high levels of customer satisfaction through professional service delivery.

Qualifications:

Minimum 0 years of experience in travel/ticketing or a similar role.

Proficiency in GDS systems (Amadeus, Sabre, Galileo).

Strong knowledge of airline codes, fares, and flight regulations.

Excellent communication and customer service skills.

Ability to multitask and work in a fast-paced environment.

High attention to detail and accuracy in ticketing operations.

Skills Required:

Expertise in GDS platforms (Amadeus, Sabre, Galileo).

Strong interpersonal and communication skills.

Problem-solving and conflict resolution abilities.

Teamwork and collaboration.

Ability to perform under pressure and handle difficult situations calmly.

Job Types: Full-time, Permanent

Benefits:

• Internet reimbursement

UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.