Sr. Manager Sales

Role Description

This is a full-time on-site role for a Product Designer at Robylon AI in Bengaluru. The Product Designer will be responsible for visual design, design thinking, user research, product design, and UX research tasks on a day-to-day basis.

Qualifications

• 0-2 years of experience
• Visual Design and Product Design skills
• Experience in Design Thinking
• User Research and UX Research skills
• Strong portfolio demonstrating past design projects
• Proficiency in design tools like Adobe Creative Suite, Figma, or Sketch
• Knowledge of AI technology and customer support processes is advantageous
• Bachelor's degree in Engineering, Technology, Design, Human-Computer Interaction, or related field

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Senior Software Developer

Location: Delhi NCR

About WellM:

WellM is a mental wellness platform dedicated to helping individuals improve their mental health and well-being through personalized insights, engaging content, and advanced tracking features. We are seeking a passionate and skilled Senior Software Developer to join our dynamic team and contribute to the continued growth and evolution of our mobile app, web app, and corporate website.

Job Overview:

As a Senior Software Developer at WellM, you will play a key role in developing, enhancing, and maintaining our mobile and web applications. You will be working with modern technologies, including Flutter for mobile and web apps, React for the corporate website, and a robust backend built using Node.js, AWS, and Firebase. The ideal candidate will have a minimum of 2 years of hands-on experience in software development and a strong portfolio of successful projects.

Key Responsibilities:

• Develop and maintain high-quality mobile and web applications using Flutter and React.
• Design, implement, and manage scalable backend services using Node.js, AWS, and Firebase.
• Collaborate with cross-functional teams to define, design, and launch new features.
• Troubleshoot, identify, and resolve performance bottlenecks, bugs, and technical issues.
• Ensure optimal performance, responsiveness, and user experience of applications.
• Write clean, maintainable, and efficient code with a focus on quality and scalability.
• Continuously improve codebase through code reviews, testing, and best practices.
• Stay informed of industry trends, emerging technologies, and best practices to incorporate into development.

Required Qualifications:

• Minimum of 2 years of professional experience in software development.
• Strong proficiency with Flutter for mobile and web app development.
• Experience in front-end development using React for web applications.
• Solid knowledge of backend development, including Node.js, AWS, and Firebase.
• Strong understanding of version control (Git) and CI/CD practices.
• Experience with database management and third-party API integrations.
• Proven experience in deploying mobile apps to both the Google Play Store and Apple App Store.
• Strong problem-solving skills and attention to detail.
• Ability to work independently, as well as collaboratively, in a fast-paced environment.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Experience working in a startup environment or contributing to large-scale projects.
• Passion for mental health and wellness technologies.

What We Offer:

• Competitive salary and comprehensive benefits.
• Opportunity to work in a fast-growing, impactful industry with a mission-driven team.
• Flexible, collaborative, and supportive work environment.
• Professional growth and development opportunities, with room for innovation and creativity.

JD for APPS DBA. – Years of Exp 6-8 

Job Description:

• Should support R12.2, Cloning, Patching, ADOP, Shared appl top, SSL/TLS.
• WebLogic, OAM, OIM, registration
• Experienced with Oracle RAC, supporting multi tenant architecture, CDB, PDB
• Installation and Upgrade of Application and Database
• Performance tuning at Apps, DB level,
• Troubleshooting skills, identifying root cause analysis
• Supporting other oracle and 3rd party technologies, from start, stop and basic maintenance, OBIEE, OBI, SOA services
• Oracle Certification
• Database RMAN backups, restores and recoveries
• OEM monitoring, identifying performance issues.
• Unix, Linux basic support, shell scripting.
• Preferable to have knowledge in OCI.

Role Description for the 3 month internship:-

• Create multi-platform apps for iOS & Android using Google's new Flutter development framework
• Strong OO design and programming skills in DART and SDK Framework for building Android as well as iOS Apps.
• Good expertise in Auto Layout and adding constraints programmatically
• Must have experience of Memory management, caching mechanisms., Threading and Performance tuning.
• Familiarity with RESTful APIs to connect Android & iOS applications to back-end services
• Experience with third-party libraries and APIs
• Collaborate with the team of product managers, developers, to define, design, & deploy new features & functionality
• Build software that ensures the best possible usability, performance, quality, & responsiveness of features
• Work in a team following agile development practices (Scrum)
• Proficient understanding of code versioning tools such as Git, Mercurial, or SVN, and Project Management tool (JIRA)
• Utilize your knowledge of the general mobile landscape, architectures, trends, & emerging technologies
• Get Solid understanding of full mobile development life cycle and make use of the same
• Help Develop and Deploy Good Quality UI
• Solid understanding of the full mobile development life cycle.
• Good written, verbal, organizational and interpersonal skills
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Excellent debugging and optimization skills
• Strong design, development and debugging skills.

• Experience working with ASP.NET MVC, Entity Framework, LINQ, NoSQL, and Message Queue
• Demonstrated understanding of best practices in building web based applications
• Familiarity with SQL Server / Oracle Databases
  
  
• Demonstrated knowledge of enterprise architecture, design patterns and SOA services 
  
  
• Responsible for design, code, configuration, and implementation of high quality software solutions
• Analyzes and automates tasks, automating tasks through scripting and tools
• Works closely with technical leaders to help develop solution architecture, core system components, and proof of concepts
• Work both autonomously and with relevant teams to tackle complex technical issues
• Participate in design, code, and QA walkthroughs and reviews

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)