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Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Description 

Our Software Architects are the strategic thinkers and technical leaders. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency. 

 Software Architects work at the intersection of business strategy and technical execution. They collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction. Here’s what you should know if you want to be a Software Architect at 

Requirements 

The ideal person 

● Proven track record in architecting and delivering large-scale, distributed software systems. 

● Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures. 

● Ability to translate business strategy into actionable technical roadmaps and system designs. 

● Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards. 

● Excellent stakeholder management and communication skills, from engineers to C level. 

● Commitment to designing systems that are secure, performant, and cost-efficient.

Desirable Skills 

● Deep experience with multiple programming languages and frameworks (e.g., ● JavaScript/TypeScript, Node.js, React, Java, .NET, Python). 

● Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes). 

● Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC). 

● Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices. ● Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints. 

● Ability to design for scalability across global markets and multi-tenant environments. ● Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure. 

● Experience leading architectural reviews, trade-off analysis, and decision records. ● Ability to mentor teams and establish communities of practice around architecture. ● Awareness of emerging technologies (AI, serverless, edge computing) and their practical application. 

On any given day you might 

● Define architecture blueprints and technical roadmaps for enterprise projects. ● Partner with product owners and business stakeholders to align architecture with strategic goals. 

● Make key technology selection decisions, balancing innovation with long-term maintainability. 

● Review system designs, ensuring alignment with principles of security, scalability, and performance. 

● Support engineering teams with hands-on prototyping and technical problem solving. ● Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences. 

● Collaborate with designers to ensure UI/UX and architecture integrate seamlessly. ● Influence enterprise customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches. 

● Establish coding standards, architectural patterns, and governance processes. ● Share thought leadership internally and externally, positioning Co. as a trusted Advisor.

You bring 

● 7+ years of software development and architecture experience. 

● Expertise in designing cloud-native, distributed systems. 

● Proven success in leading technical decisions across multi-team programmes. ● Strong cross-functional collaboration and customer-facing skills. 

● Advanced understanding of system integration, security, and performance optimisation. 

● Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems. 

● Advanced English, able to communicate at both executive and engineering levels. ● (Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front-end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Experience on .Net Core

-Experience in database MS SQL

Required Skills 

1) Good experience in Angular

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

• Integration of user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Follow emerging technologies
• Test and develop software for client applications
• Proficiency in JavaScript
• Strong knowledge of JavaScript technologies such as Node.JS, React.JS, Express.JS, etc.
• Experience in a wide variety of databases such as MySQL, MongoDB, etc.
• Understand Architectural Requirements and ensure effective design and development.
• Enable absorption of latest technologies in the product line.
• Good analytical & Communication skills.

Key Responsibilities:

• Interact with team-mates and customers to identify problems and solutions in working toward completion of project goal. • Develop technical specifications based on functional requirements • Initiator and communicator – Drive communication with potential customers through effective product demonstrations, understand their needs, and provide feedback to product teams. • Develop components of the technical solution • Help/co-ordinate with teammates in the creation of custom components and applications • Perform tests according to a given test plan and documents results • Perform basic support and debugging in test and production environment • Identify and escalate problems • Maintain and repair existing applications

Desired Skills:

• Work Experience in Sitecore's latest version • Good experience with .Net 4.5, HTML, JavaScript, CSS, MVC, Web services, SQL Server • Good knowledge of Sitecore CMS Strong knowledge of Visual Studio, TFS, and at least one of the .NET languages (Vb.Net, C#, ASP.NET) • Hands-on experience in .Net Core. • Deep understanding of the web: protocols, architecture, infrastructure, servers (IIS), proxies, load balancing, high availability, and databases, etc. • Deep understanding of modern patterns and practices: unit testing, inversion of control, repository, MVC and continuous integration, etc. • Good to have- Knowledge in Sitecore 10.0/ Sitecore Headless Architecture 

• A positive attitude, willing to jump in and tackle new challenges.

• 1- 3 years of experience in technical writing

• coordination and collaboration with the internal teams and concered stakeholders

Mern Plus Technologies looking for Angular Developer Having 2+ Yrs of experience in Angular

• Designing and developing user interfaces using AngularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.