Dreamcast
https://www.dreamcast.inDreamcast is an all-in-one event platform. Offering in-person, hybrid, virtual events, webcasting, and live streaming services in Delhi, Mumbai, Bangalore, Pune, Gurgaon, Hyderabad, Noida, Chennai, Jaipur, and across India.
Jobs at Dreamcast
Summary
Join Dreamcast, a leader in the event tech industry, as our new Client Servicing specialist. Embrace the opportunity to contribute to creating exceptional event experiences by blending client servicing with cutting-edge streaming technology. In this role, you'll be at the heart of ensuring client satisfaction by offering tailored tech solutions for virtual, hybrid, and in-person events. Collaborate closely with our diverse team of developers, designers, and event planners to bring innovative ideas to life, ensuring each event is memorable. Unique to this position is the chance to grow within an environment that values creativity and continuous learning. As part of the Dreamcast family, you will have access to unparalleled growth opportunities in the evolving Event-Tech landscape. This role is perfect for individuals passionate about technology's power to transform events, aiming to deliver first-class service while pushing the boundaries of what's possible in the event industry.
Responsibilities
- You will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and enthusiasm at every stage of their event-planning process.
- We expect you to conduct thorough onboarding sessions for clients, guiding them through our SaaS products and demonstrating how these solutions can enhance their event experiences.
- You shall coordinate closely with our technical team to troubleshoot any issues that arise during the setup or execution of virtual, in-person, or hybrid events, providing timely and effective solutions.
- You will be responsible for managing client expectations, keeping them informed about project progress, and setting realistic timelines to ensure a seamless experience.
- We expect you to gather client feedback post-event, analyzing it to identify areas for improvement in our services or technology suite, thereby contributing to continuous product enhancement.
- You shall keep abreast of industry trends and developments, sharing insights with both clients and our internal teams to foster innovation within our event tech solutions.
- You will develop tailored proposals that match the specific requirements of each client, incorporating our range of tech solutions to meet and exceed their event objectives.
- We expect you to participate actively in team meetings, offering creative ideas and strategies for enhancing client satisfaction and driving the growth of Dreamcast's event tech suite.
Requirements
- You must possess strong technical skills with the ability to swiftly troubleshoot streaming issues during live events, ensuring a seamless experience for all attendees.
- You should have a deep understanding of various streaming platforms and technologies and be capable of advising on the best solutions tailored to each event's unique needs.
- You are expected to maintain excellent communication with clients, understanding their requirements and providing updates throughout the event planning and execution process.
- You must demonstrate proficiency in using our Event-Tech Suite software, effectively managing and integrating it into client events for an enhanced experience.
- You will be responsible for conducting pre-event testing and rehearsals, guaranteeing that all technical aspects operate flawlessly.
- You ought to collaborate closely with other team members to develop innovative event concepts that leverage our technology to meet and exceed client expectations.
- You are required to provide training and support to clients on how to use our SaaS products effectively, ensuring they maximize the value of our services.
- You should actively stay informed about the latest trends and advancements in event technology, applying this knowledge to continually improve our offerings.
Skills
- Client relationship management
- Streaming technology expertise
- Event planning proficiency
- SaaS product knowledge
- Technical troubleshooting
- Digital content distribution
- Customer service excellence
- Hybrid event coordination
- Project management skills
- Virtual platform navigation
Similar companies
About the company
Jobs
0
About the company
Jobs
0
About the company
We are a fast growing virtual & hybrid events and engagement platform. GEVME has already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Citibank, Google, Singapore Government etc.
We are a SAAS product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
Jobs
5
About the company
Jobs
1
About the company
About Us
Tournafest is an Esports tournaments platform where any gamer can participate and organize any gaming tournament in a scalable and seamless way. The entire tournament culture and esports communities that currently host tournaments in an ad-hoc, unorganized way offline, we're bringing this industry online and making this process seamless for all the parties.
Founded by IIT Roorkee graduates and backed by industry experts, we are on a mission to make these gaming tournaments reach their full potential in terms of speed, transparency, creativity, and scale.
About the team
As a productivity app startup, we value productivity and ownership the most. That helps raise our own bar and the bar of people we hire.
We follow agile and scrum approaches for marketing and uses best-of-class tools and practices. Measuring our progress on a weekly basis and adapting fast enables us to build breakthrough impacts.
If you join us, You will be constantly thrown into leading situations. Decisions that you take will directly impact our reach. That's how we learn.
Jobs
0
About the company
Jobs
4
About the company
Build the future of 3D virtual and hybrid events. Fast-growing profitable startup working with top brands across the globe.
Jobs
4
About the company
Jobs
0
About the company
Jobs
1
About the company
Nunify is an all-in-one event technology platform that makes it easy to create and manage all types of events, from small webinars to large conferences.
With Nunify, event organizers can:
1. Create within minutes, event websites, event mobile apps, RSVP & registration forms, emailers, and more.
2. Seamlessly manage invitations and registrations
3. Generate event engagement using mobile event apps
4. Track attendees and check-in onsite or virtually on event day
5. Facilitate networking amongst attendees
6. Boost audience engagement with audience polls
7. Live stream to hybrid and remote attendees
8. Go paperless with digital collateral available offline
9. Create ROI for sponsors and exhibitors
10. Gamify the whole event experience using event apps
11. Get post-event feedback
12. Continue the buzz of the event by keeping the community alive in the event app.
The best part! Nunify is easy to use and requires no technical or coding skills. This means that anyone can use it to create and manage their events, regardless of their level of experience. Whether you're hosting a small webinar or a large conference, Nunify has the tools you need to make your event a success.
Why Nunify?
Easy to use: Nunify is designed to be easy to use, even for people with no technical experience.
Flexible: Nunify can be used to create all types of events, from small webinars to large conferences.
Scalable: Nunify can be scaled to meet the needs of your event, whether it's small or large.
Cost-effective: Nunify is a cost-effective way to create and manage your events.
If you're looking for an event technology platform that is easy to use, flexible, scalable, and cost-effective, then Nunify is the perfect solution for you. Talk to us - https://www.nunify.com/demo/
Jobs
1