2+ Defect tracking Jobs in India

Making things simple is the most challenging task and that’s what we love to do at Xpresslane. We are an ambitious start-up built by IITM, IIMB and BITS Pilani grads, backed by VCs and Angel investors. We are currently growing rapidly in the market with more than 100 D2C brands and more tech products in the pipeline.

Xpresslane allows online shoppers to complete their purchases within seconds. No passwords, no CAPTCHA, you won't need to fill in your details every time you buy online with Xpresslane checkout. By integrating our plugin, websites can provide one-click checkout to their users, enhancing the online shopping experience at an entirely new level.

We are looking for individuals comfortable in building things from scratch and interacting with founders/entrepreneurs. Exposure to SAAS/tech industries will be a plus.

Key Responsibilities:

• Own customer relationship end to end and maintain ongoing conversation with the clients for continuous feedback
• Establish processes for reducing integration timelines and increasing transparency
• Maintain an advisory role in helping customers get more value from Xpresslane products
• Upsell and cross-sell new product features/products from Xpresslane
• Collaborate with all departments in identifying right solution for customer concerns
• Track the customer conversion metrics
• Maintain high levels of customer satisfaction

Requirements

• 2-4 years of experience in communications, marketing, sales, account management, or customer success
• Bonus - experience working with eCommerce sector
• Excellent interpersonal and communication skills to work across functions in and outside the company
• Self-starter and multi-tasker

Job Description:

We are looking for Quality Analysts responsible for ensuring the quality of our products. Your primary responsibility will be to understand the product scope, prepare test cases, and execute test cases and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated user experience and product quality is essential.

 Skills Required:

• Should possess excellent knowledge about software testing
• If candidate has done any testing certification or any relevant experience, will be preferred
• Analyzing the requirements from clients
• Should have very good written and verbal communication skills
• Arranging Test Environment to execute the test cases
• Hands on experience to write test plans and test cases.
• Defect Tracking
• Should have keen eye for detail and can create clear, concise detail-oriented test plans/cases

If you are looking forward for this opportunity, kindly apply with us with below asked details:

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