Customer Success Manager

Need IMMEDIATE JOINERS ONLY.

Candidate must have Experience with Language React, Angular,MobX, and SCSS .

Candidate should have Hands-on experience working with RDBMS

Candidate should have developed from scratch.

Candidate should be more stronger in Angular.

Candidate from service based companies will be preferred.

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Snowflake, DBT , PL/SQL , Azure/AWS Overall Knowledge , Knowledge on DB Modelling , Knowledge on Data Warehouse concepts , Well versed with Agile Delivery, ETL Tools – Informatica/ADF

Good-to-Have

Azure 900/104/204 Certified, Informatica/SSIS/ADF

SN

Responsibility of / Expectations from the Role

1

Assist in the design and implementation of Snowflake-based analytics solution (data lake and data warehouse) on Azure.

2

Profound experience in designing and developing data integration solutions using ETL tools such as DBT.

3

        Hands-on experience in the implementation of cloud data warehouses using Snowflake & Azure Data Factory

4

Solid MS SQL Server skills including reporting experience.

5

Work closely with product managers and engineers to design, implement, test, and continually improve scalable data solutions and services running on DBT & Snowflake cloud platforms.

6

Implement critical and non-critical system data integration and ingestion fixes for the data platform and environment.

7

Ensuring root cause resolution to identified problems.

8

Monitor and support the Data Solutions jobs and processes to meet the daily SLA.

9

Analyze the current analytics environment and make recommendations for appropriate data warehouse modernization and migration to the cloud.

10

Develop Snowflake deployment (Using Azure DevOPS or similar CI/CD tool) and usage best practices.

11

Follow best practices and standards around data governance, security and privacy.

12

Comfortable working in a fast-paced team environment coordinating multiple projects.

13

Effective software development life cycle management skills and experience with GitHub

14

Leverage tools like Fivetran, DBT, Snowflake, GitHub, to drive ETL, data modeling and analytics.

15

Data transformation and Data Analytics Documentation

Responsibilities

Serve as the first in-depth

point of

contact to our prospects/ customers

and be a true

LambdaTest evangelist

Qualify Convert contacts/

prospects

to

qualified sales appointments by

maintaining a

healthy cadence of calls and emails

Should always prioritize tasks based

on

(prospect’s/ customer’s) response,

interest, and

business needs

CRM hygiene - document all calls/ emails/ activities on CRM system

and provide

appropriate forecast to the sales management

Requirements

2 - 4 years of Sales/ BDR/ Outbound/ Cold Calling experience in SaaS industry is a must

B.Tech in C.S, I.T, or related field is a plus

Fluent in English - written and spoken with a passion for technology

Functional experience in prospecting tools and CRM

platforms, like - Sales Navigator,

Outreach, Zoom info, ZOHO, SFDC etc

Proficient in lead generation and appointment setting

via

cold

calling, email campaigns,

LinkedIn connects, etc

Exceptional prospecting, discovery and qualification skills.

Should be able to connect and develop relationships with

CXO

level executives over the

phone/ con-calls

Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic,

fast-changing environment

Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to

enterprise companies.

Strong business acumen, ethics and high integrity

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal

• Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
• Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
• Knowledge for Wordpress Theme customization, Plugins installation.
• Answer various questions from our clients and attend the solution delivery meetings with the team.
• Contribute to quality control activities with the team.
• Take part in the improvement of standards within the Shopify practice.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.

• Experience range should be 2 to 6 years with 2 years of strong Flutter Development Experience.
• This is going to be and Individual Contributor role hence candidate should be able to single-handedly perform tasks, manage role/project and seek direction by him/herself.
• Strong Coding and Development exposure in Flutter.
• Azure Exposure is mandatory.
• GitHub Link is mandatory.

• Experience range should be 7 to 9 years; currently leading a team for multiple projects.
• Minimum 2 years of strong Flutter Coding & Development experience.
• Minimum 2 years of Team-management experience.
• Alongside development exposure in Flutter, candidate should have good exposure in Testing and on Backend support.
• Azure Exposure is mandatory.
• GitHub Link is mandatory.

Diagnal Technologies is a fully owned subsidiary of Diagnal Inc, Hong Kong.  It’s a product company focusing on media and entertainment clients, creating Video on Demand apps for their customers. We are a team of OTT video solution specialists helping our customers build the new digital media industry in Asia Pacific and beyond. We create viable revenue generating video streaming products, enable our customers to gain business and operational insights through big data analytics and empower them to engage with their users more effectively through targeted marketing campaigns. Started its Development Center in Technopark Phase III campus and focusing on Indian and International clients.

For further details please refer our website

LinkedIN :

Job Description :

• 2 or more years of experience of server side web systems engineering and middleware in a project services or product engineering organisation
• Hands-on development experience using JavaScript on the Server Side with Node.js and associated frameworks.
• Published sites/systems that are now online
• Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
• An engineering Degree in computer science or equivalent practical experience
• A solid understanding of networking, storage, operating/browser systems engineering as well as application/software systems performance optimisation and third party systems integration
• Hands on experience with Amazon Web Services
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry

First round will be a Machine test and Aptitude, sharing it with this mail, which has to be completed in 2 days.This will be followed by technical discussion, CEO round and HR discussion.Hiring process will take 5-7 working days post completion of M/C test

About Mastercard

We are the global technology company behind the world’s fastest payments processing network.

We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless.

We ensure every employee has the opportunity to be a part of something bigger and to change lives.

We believe as our company grows, so should you.

We believe in connecting everyone to endless, priceless possibilities.

Overview Services and Data is helping to shape the future of data insights by leveraging billions of anonymized, aggregated transactions in a 10 petabyte date warehouse to help financial institutions, merchants, media, and governments manage their businesses more effectively.

Advanced Analytics is charged with servicing clients by centralizing and optimizing the world class analytical, modeling, software coding, data sourcing, product development, product management, econometrics, and associated delivery capabilities of the MasterCard Advisors organization.

It focuses on creating innovative technology solutions which leverage technology in the data science, artificial intelligence and analytics arenas; on enabling the field with industrialized, repeatable products and on researching and incubating emerging technology to determine how they might apply to our customers and facilitate positive outcomes.

What we are re looking for

• Are you motivated by developing new Analytical skills, leading to insights into issues and developing recommendations that add real value to clients?
• Have you managed the client independently and effectively?
• Do you want to play a key role in driving a world beyond cash?
• Leading the formulation of artificial intelligence and machine learning solution objectives. Working on technical requirements based on user need.
• Responsible for creating the framework of solutions that take data intensive and complex business challenges and provide easily consumed and automated outcomes
• Using unique visualization techniques, condenses large volumes of complex ideas into elegant and simple visual models
• Determine opportunities to exploit new data sources or leverage new outcomes from existing data sources, by applying new models and algorithms to create business value
• Influences a client's strategic decisions by using deep industry expertise and deploying innovative Deep Learning analytics solutions in the operational systems Leadership Skills
• Works closely with clients/internal stakeholders to understand their business needs and design a technical solution
• Proving viability of the solution through mechanisms like proof-of-concepts
• Thought Leadership in AI – Developing compelling audience-specific messages and tools. Capture and share best practices and insights internally and with partners and customers.
• Self-driven, energetic, creative with ability to work in global teams.
• Excellent communication skills and a wide knowledge base, to convince the Stakeholders on application of AI/ML
• Provide technical leadership to the team members in relevant topics on AI/ML
• Adaptable - Takes in stride and constantly attunes to the changing needs of a highly dynamic business
• Curious - our key contributors are always seeking to grow their knowledge, to gain new perspectives, and to find better ways forward by researching and showcasing latest AI tools, techniques and applications
• Tenacious - self-starters who will take ownership of projects and bring them to completion despite difficulties or setbacks
• Consulting and Project Management Experience preferred

Functional and Technical Skills

• Experience in building and implementing AI application in any of the two domains - Fraud, risk, marketing, finance, operations for Banks, Fintech, Ecommerce, merchants or retailers
• Has a deep understanding of business value industry requirements and advanced analytic models (statistical, operations research, computing process)
• Responsible for building applications using artificial intelligence/machine learning technology, applying latest industrial and academic developments, prefer Kaggle hackathon participant
• Expertise in deep learning frameworks for Production Systems like Tensorflow, Keras (for RPD and neural net architecture evaluation), PyTorch and Xgboost, Caffe, Theono
• Proficient in Deep Learning algorithm techniques like Random Forest, GBM, KNN, SVM, Bayesian, Text Mining techniques, Multilayer Perceptron, Neural Networks – Feedforward, CNN, LSTM’s GRU’s.
• Optimization techniques – Activity regularization (L1 and L2), Adam, Adagrad, Adadelta concepts; Cost Functions in Neural Nets – Contrastive Loss, Hinge Loss, Binary Cross entropy, Categorical Cross entropy; developed applications in KRR, NLP, Speech and Image processing
• Expertise in classical Machine Learning algorithms like Logistic Regression, Decision trees, Clustering (K-means, Hierarchical and Self-organizing Maps), TSNE, PCA, Bayesian models, Time Series ARIMA/ARMA, Recommender Systems - Collaborative Filtering, FPMC, FISM, Fossil etc
• Extensive experience in statistical tools and programming environments like Python, R, SAS, SQL
• Experience with BIG DATA platforms - Hadoop, Hive, Spark, GPU Clusters for deep learning

Qualifications

• Minimum Graduate degree in Mathematics/Computer Science/Engineering