Making things simple is the most challenging task and that’s what we love to do at Xpresslane. We are an ambitious start-up built by IITM, IIMB and BITS Pilani grads, backed by VCs and Angel investors. We are currently growing rapidly in the market with more than 100 D2C brands and more tech products in the pipeline.

Xpresslane allows online shoppers to complete their purchases within seconds. No passwords, no CAPTCHA, you won't need to fill in your details every time you buy online with Xpresslane checkout. By integrating our plugin, websites can provide one-click checkout to their users, enhancing the online shopping experience at an entirely new level.

We are looking for individuals comfortable in building things from scratch and interacting with founders/entrepreneurs. Exposure to SAAS/tech industries will be a plus.

Key Responsibilities:

Own customer relationship end to end and maintain ongoing conversation with the clients for continuous feedback
Establish processes for reducing integration timelines and increasing transparency
Maintain an advisory role in helping customers get more value from Xpresslane products
Upsell and cross-sell new product features/products from Xpresslane
Collaborate with all departments in identifying right solution for customer concerns
Track the customer conversion metrics
Maintain high levels of customer satisfaction

Requirements

2-4 years of experience in communications, marketing, sales, account management, or customer success
Bonus - experience working with eCommerce sector
Excellent interpersonal and communication skills to work across functions in and outside the company
Self-starter and multi-tasker

We are looking for individuals comfortable in building things from scratch and interacting with founders/entrepreneurs. Exposure to SAAS/tech industries will be a plus.

Key Responsibilities:

Own customer relationship end to end and maintain ongoing conversation with the clients for continuous feedback
Establish processes for reducing integration timelines and increasing transparency
Maintain an advisory role in helping customers get more value from Xpresslane products
Upsell and cross-sell new product features/products from Xpresslane
Collaborate with all departments in identifying right solution for customer concerns
Track the customer conversion metrics
Maintain high levels of customer satisfaction

Requirements

2-4 years of experience in communications, marketing, sales, account management, or customer success
Bonus - experience working with eCommerce sector
Excellent interpersonal and communication skills to work across functions in and outside the company
Self-starter and multi-tasker

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About Xpresslane

Founded :

2016

Type :

Services

Size :

20-100

Stage :

Raised funding

About

Super optimized and secure, universal 1-click checkout for e-commerce. With user identity and experience unified across merchants, it enables users finish transactions in under 3 seconds.

Mithileshkumar R

Connect

Company social profiles

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8+ years of software development experience using traditional software development life cycle methodologies (covering requirements, design, development, testing and Implementation of n-tier architecture)
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