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We are seeking a Technical Analyst (TA) to join our team. The TA is a hybrid expert in insurance processes and technical solutions, bridging the gap between business needs and technology. In this role, you will ensure that underwriting software, forms, raters, and integrations work seamlessly, providing critical support to clients in the insurtech space.
This position requires strong SQL expertise, data mapping skills, and experience with APIs, JSON, XML, and insurance-specific systems. The ideal candidate has hands-on experience working with underwriting platforms (e.g., ConceptOne) and can configure, optimize, and troubleshoot complex insurance workflows.
Key Responsibilities
1. Data Mapping for Forms & Raters
- Map backend database fields to front-end user interfaces to ensure accurate data display.
- Configure digital insurance forms (applications, dec pages, endorsements, claims, schedules of locations, coverage summaries).
- Integrate raters with underwriting systems via APIs, XML, and spreadsheet mapping.
- Ensure rating outputs (e.g., premiums) reflect correct calculations and business logic.
2. Writing SQL Reports, Quote Covers, & Validations
- Develop and optimize SQL reports (e.g., BDX reports, renewal reports, loss runs, underwriting performance, compliance audits).
- Build and automate Quote Covers, ensuring accurate data extraction, rating logic, and business rule application.
- Configure validations to enforce business rules in underwriting platforms, reducing errors and improving data accuracy.
3. Configuring & Optimizing Underwriting Platforms (C1/Other)
- Set up and configure system components (user-defined tables, corresponding templates, invoice/check documents, workflows).
- Troubleshoot and optimize system performance (e.g., speeding up slow reports, fixing data flow issues).
- Collaborate with stakeholders to align configurations with underwriting and compliance needs.
4. API, JSON, and XML Integration
- Integrate underwriting systems with external APIs (e.g., driving records, risk assessment tools, carrier services).
- Structure and transform data in JSON/XML for smooth communication between systems.
- Manage third-party integrations to ensure seamless system connectivity and data accuracy.
Tools & Technologies
- SQL & SSMS (SQL Server Management Studio) – for queries, stored procedures, validations, and reporting.
- Adobe Acrobat Pro – for form design and field alignment.
- Infomaker (PowerBuilder) – for reporting, form development, and front-end data mapping.
- Mapping Utility Tools & Excel – for spreadsheet rating mapping and integration.
- APIs (REST/SOAP) – for external integrations using JSON and XML formats.
Collaboration & Workflow
- Work with Business Analysts (BAs) to translate business requirements into technical specifications.
- Collaborate with Quality Assurance (QAs) to test and refine system outputs, resolving bugs or issues.
- Partner with Developers when deeper coding or new feature development is required.
Qualifications
- Strong proficiency in SQL, data mapping, and reporting.
- Hands-on experience with underwriting systems (ConceptOne or similar).
- Familiarity with insurance processes (policy issuance, endorsements, raters, claims, reporting).
- Experience with APIs, JSON, XML, and system integrations.
- Problem-solving mindset with ability to troubleshoot and optimize workflows.
- Strong communication skills, capable of bridging technical and business perspectives.
Why Join Us?
As a Technical Analyst, you are the engineer of clarity within complex underwriting systems. You ensure that underwriters, MGAs, and carriers get accurate data, seamless integrations, and reliable reporting. This isn’t just a support role—it’s a critical function that transforms technology into operational performance, enabling our clients to save time, reduce errors, and unlock the full potential of their platforms.
Job Title : ERP/OMS Integrations Engineer
Experience : 5+ Years
Location : Remote | Full-time
Role Overview :
We’re looking for a technical, client-facing ERP/OMS Integrations Engineer to lead end-to-end implementation of order management systems for e-commerce clients. You’ll handle requirements gathering, system configuration, data flow mapping, integration, testing, and client training.
Mandatory Skills :
OMS/ERP integration (e.g., NetSuite, Skubana), e-commerce platforms (Shopify, Amazon), REST APIs & JSON, data flow mapping, troubleshooting, project management, and client-facing software implementation experience (5+ years).
Key Responsibilities :
- Lead OMS/ERP implementation projects.
- Integrate systems across e-commerce, warehouse, and accounting platforms.
- Troubleshoot data/integration issues.
- Collaborate with internal and external technical teams.
- Train clients and ensure successful onboarding.
Must-Have Skills :
- 5+ years in software implementation (client-facing preferred).
- Experience with OMS/ERP tools (e.g. NetSuite, Skubana, Brightpearl).
- Hands-on with e-commerce platforms (e.g. Shopify, Amazon Seller Central).
- Strong knowledge of REST APIs, JSON.
- Excellent communication & project management skills.
Nice to Have :
- Scripting (Python/JavaScript/SQL)
- Experience with middleware (Celigo, Boomi, Mulesoft)
- Background in supply chain or logistics.
Role: Cleo EDI Solution Architect / Sr EDI Developer
Location : Remote
Start Date – asap
This is a niche technology (Cleo EDI), which enables the integration of ERP with Transp. Mgt/Extended Supply Chain etc
Expertise in designing and developing end-to-end integration solutions, especially B2B integrations involving EDI (Electronic Data Interchange) and APIs.
Familiarity with Cleo Integration Cloud or similar EDI platforms.
Strong experience with Azure Integration Services, particularly:
- Azure Data Factory – for orchestrating data movement and transformation
- Azure Functions – for serverless compute tasks in integration pipelines
- Azure Logic Apps or Service Bus – for message handling and triggering workflows
Understanding of ETL/ELT processes and data mapping.
Solid grasp of EDI standards (e.g., X12, EDIFACT) and workflows.
Experience working with EDI developers and analysts to align business requirements with technical implementation.
Familiarity with Cleo EDI tools or similar platforms.
Develop and maintain EDI integrations using Cleo Integration Cloud (CIC), Cleo Clarify, or similar Cleo solutions.
Create, test, and deploy EDI maps for transactions such as 850, 810, 856, etc., and other EDI/X12/EDIFACT documents.
Configure trading partner setups, including communication protocols (AS2, SFTP, FTP, HTTPS).
Monitor EDI transaction flows, identify errors, troubleshoot, and implement fixes.
Collaborate with business analysts, ERP teams, and external partners to gather and analyze EDI requirements.
Document EDI processes, mappings, and configurations for ongoing support and knowledge sharing.
Provide timely support for EDI-related incidents, ensuring minimal disruption to business operations.
Participate in EDI onboarding projects for new trading partners and customers.
- Experience implementing large-scale ETL processes using Informatica PowerCenter.
- Design high-level ETL process and data flow from the source system to target databases.
- Strong experience with Oracle databases and strong SQL.
- Develop & unit test Informatica ETL processes for optimal performance utilizing best practices.
- Performance tune Informatica ETL mappings and report queries.
- Develop database objects like Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.
- Hands-on Experience in Unix.
- Experience in Informatica Cloud (IICS).
- Work with appropriate leads and review high-level ETL design, source to target data mapping document, and be the point of contact for any ETL-related questions.
- Good understanding of project life cycle, especially tasks within the ETL phase.
- Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment.
- Excellent communication and presentation skills.
- Effectively worked on the Onsite and Offshore work model.
Roles and Responsibilities
- Identifying and mapping the organization's external talent pool to essential jobs.
- Create job descriptions and interview questions that are specific to each position's requirements.
- Source and recruit candidates by using databases, social media, and hiring portals (Naukri, IIM Jobs, Linkedin etc.) and other creative sources
- Plan and execute candidate engagement activities, including owning the candidate experience from start to finish, pre-onboarding engagement, and post-joining engagement.
- Keep track of employee growth and the company's atmosphere and culture to ensure that it remains pleasant and productive.
- Research, mapping, company analysis, pitching, understanding the startup ecosystem, having intelligent discussions with talent and founders, preparing talent for interviews, and following up with talent are all things which need to be handled.
- Drive outcomes with zeal, think and act fast, and function long-term and in the best interests of the organisation.
- Ensure a wonderful candidate experience for everybody — you'll create teams and processes that prioritise a fantastic applicant experience.
What are we Looking for:
- Ability to work with a wide range of clients, including senior level business leaders and seasoned professional candidates within the engineering organisation; proficient in using data to guide decisions and change
- Excellent command of data and analytics and proven success in data-driven organisations; proficient in using data to guide decisions and change
- Recognize how to recruit and keep the best brains from all walks of life while harnessing the potential of a diverse workforce.
- Ability to mix the position of strategic talent adviser with a sense of urgency while also managing and achieving outcomes in a fast-paced, expanding environment
- Proven track record of developing talent pipelines and sourcing
- Continuously developing talent pipelines and identifying suitable individuals is a plus.
- A thorough grasp of and application of recruitment metrics to guide decision-making is highly recommended.
- Ability to talk intelligently about the firm and respond to any technical inquiries posed by a prospective recruit
Star Points if you have
- Startup Experience
- Effective client contact abilities at all levels
- Interpersonal skills and the capacity to interact effectively in a professional setting
- Consistent with our beliefs and values
- Initiative/leadership experience in projects or events
⮚ Deliver technology solutions that are critical to the day-to-day operations and
continued growth of the business
⮚ Participate in requirements gathering sessions with business users
⮚ Document requirements for new features, data capture, process functions, reports,
and training
Functional and System Knowledge
⮚ Develop expertise on internal systems and understand the functionalities of the
system
⮚ Translate business requirements/problem statements into system changes
⮚ Analyze the impact of changes to previously implemented releases
⮚ Document business requirements, user stories, and solution approach
⮚ Understand system integrations and dependencies
⮚ Analyze the impact of changes on systems and integrations
Business Analysis
⮚ Process mapping and workflow creation
⮚ Assist in enforcement of project deadlines and schedules
⮚ Develop comprehensive testing structures and test plans
⮚ Execute tests, analyze and document results, and address issues as and when they
arise
⮚ Manage communication across all stakeholder groups
⮚ Be involved and engaged through software development life cycle and own
requirement management end to end from initiation through implementation
Qualifications:
Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or
related field preferable
Work Experience: 3+ years of experience working as a Business Analyst or
Systems Analyst
Knowledge of banking and financial services domain, and one or more out of the loan
management process, credit risk, or asset-liability management
Other Requirements:
Keen interest in learning technology
Should be able to work in a demanding environment
Must have a go-getter attitude
Skills & Competencies
Skills
Technical Skills
⮚ Experience with functional and user acceptance testing (manual and automated)
including testing strategies, test case creation, execution and reporting
⮚ Experience with the Software Development Life Cycle including Waterfall and Agile
methodologies
⮚ Proficiency in user stories, acceptance criteria, test scenarios and related
documentation
⮚ Ability to write SQL queries and extract relevant reports
⮚ Knowledge of web services architecture and usage of APIs
⮚ Hands-on end-to-end software development experience, including requirements
gathering and testing
⮚ Analytical, problem-solving, and troubleshooting skills
⮚ Good understanding of BRD, User Stories, Mockups
⮚ Well versed with agile development methodology
Soft Skills
⮚ Strong written and oral communication, able to speak with the business experts
and understand the loan management and accounting domain
⮚ Well organized and consistently delivers on commitments
⮚ A great team player and should be able to work across multiple groups/teams
⮚ Interpersonal skills
Competencies
⮚ Business and System Analysis
⮚ Banking and Lending functional knowledge
⮚ API and Integrations
⮚ Functional Testing / UAT
- Should have good hands-on experience in Informatica MDM Customer 360, Data Integration(ETL) using PowerCenter, Data Quality.
- Must have strong skills in Data Analysis, Data Mapping for ETL processes, and Data Modeling.
- Experience with the SIF framework including real-time integration
- Should have experience in building C360 Insights using Informatica
- Should have good experience in creating performant design using Mapplets, Mappings, Workflows for Data Quality(cleansing), ETL.
- Should have experience in building different data warehouse architecture like Enterprise,
- Federated, and Multi-Tier architecture.
- Should have experience in configuring Informatica Data Director in reference to the Data
- Governance of users, IT Managers, and Data Stewards.
- Should have good knowledge in developing complex PL/SQL queries.
- Should have working experience on UNIX and shell scripting to run the Informatica workflows and to control the ETL flow.
- Should know about Informatica Server installation and knowledge on the Administration console.
- Working experience with Developer with Administration is added knowledge.
- Working experience in Amazon Web Services (AWS) is an added advantage. Particularly on AWS S3, Data pipeline, Lambda, Kinesis, DynamoDB, and EMR.
- Should be responsible for the creation of automated BI solutions, including requirements, design,development, testing, and deployment