ERP/OMS Integrations Engineer

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Requirements:

• Strong expertise in Java (Java 8 and Java 17 or higher).

• Proficiency in frameworks like Spring Boot, Microservice Architecture.

• Experience in cloud-native development and deployment on Microsoft Azure.

• Hands-on experience with Azure services such as Azure App Services, Functions,

• Kubernetes (AKS), Azure DevOps, Blob Storage, and Service Bus.

• Knowledge of RESTful APIs, SOAP, and microservices architecture.

• Solid understanding of database technologies (e.g., Azure SQL)

Mandatory skills

• Experience of leading a team

• Hands-on experience of status/progress reporting with apt Test Metrics

• Coordination with BAs/SMEs/Developers, Management

• Experience in Capital Markets

• Knowledge of Derivatives is a must

Calypso Product Knowledge

• Experience on V17 (Good to have)

• Problem/issue investigation and resolution

• Good communication skills

• Both written as well as verbal

• Experience of working in Agile

Overview:

We are looking for a skilled Cloud Engineer with strong expertise in Microsoft Azure, Windows Desktop environments, and PowerShell scripting. This role focuses on deploying, managing, and securing Windows Desktops at scale within cloud environments.

Key Responsibilities:

• Design and manage Azure-based infrastructure (compute, networking, identity, storage)
• Deploy and support Windows Desktops at scale
• Automate tasks using PowerShell
• Ensure patch management and desktop security compliance
• Troubleshoot desktop issues and optimize performance
• Collaborate across IT to build scalable desktop solutions

Required Skills:

• Azure Fundamentals: Compute, Networking, Identity, Storage
• PowerShell scripting
• Windows Desktop management, deployment, and troubleshooting
• Windows security and patching

Nice to Have:

• Experience with desktop imaging
• SCCM usage for Windows image creation
• Azure Virtual Desktop (AVD) experience

Job Specifications

We are looking for a passionate Laravel/edtech Product manager to join our team. The ideal candidate will be an

enthusiastic project manager eager to learn and grow his/her skills in the field.

Job Responsibilities

● Be able to take a finished specification or design and create functional software environment.

● Ability to think critically, conduct research and creatively solve problems.

● Ability to communicate clearly with stakeholders and peers, and the ability to collaborate as a team.

● Develop and deploy new features to facilitate related procedures and tools if necessary

● Good knowledge of relational databases, version control tools and of developing web services

Qualification and experience

● Knowledge of PHP, Laravel, MySQL, Apache and Linux servers

● Knowledge of design patterns, composition and object-oriented development

● Experience working with APIs, both integrating a third-party API and creating your own when necessary

● Experience in test automation and test-driven development

● Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and

functionality

Implementation Engineer

Implementation Engineer Duties and Responsibilities

• Understanding requirements from internal consumers about program functionality.
• Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
• Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
• Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
• Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
• Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
• Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
• Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
• Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
• Install, configure, monitor and upgrade applications during installation/upgrade activities.
• Assisting team to identify network issue and help them with respective resolutions.
• Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
• Managing JIRA and tracking tickets to closure and follow-ups with team members.
• Troubleshoot software issues
• Provide on-call support as necessary

Implementation Engineer Requirements and Qualifications

• Bachelor’s degree in computer science, software engineering, or a related field
• Experience working with
• Linux & Windows Operating system
• Working on shell and bat scripts
• SIP/ISUP based solutions
• deploying / debugging Java, C++ based solutions.
• MySQL to install, backup, update and retrieve data
• Front-end or back-end software development for LINUX
• database management and security a plus
• Very good debugging and analytical skills
• Good Communication skills