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We at InfoBeans are always on hunt for some best talents in the IT industry & keeping with creating WOW! , we are recruiting talent who can help take our current breadth of Technology expertise to an altogether different dimension & level in tune with the emerging market trends and ensure Creating WOW! InfoBeans is a global IT software services provider company, with a committed team of 700+ happy engineers based across geographies - USA, India & EMEA. With more than 18 years we have been developing cutting edge software solutions for various small & large enterprises across all verticals. With our extremely innovative, dedicated & experienced team we have been able to develop robust & ascendable solutions that helped our clients - overcome all of their technology and business related hurdles. By following our industry recognized best practices of software development we consistently work towards our mission of Creating WOW! Role: ServiceNow Technical Lead (Multiple Opportunities) Location: Pune / Indore Experience: 9 to 12 + Years Skills Matrix : ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog. Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs Provide ServiceNow architectural solutions to complex enterprise applications with end-to-end implementation. Project Management & Process Management activities. Comfortable with Short / Long Term Onsite opportunities. Role & Responsibilities: Design & Develop custom specific services considering the existing functionality of the ServiceNow platform as well as the soon- to-be functionality according to their product roadmap. Identification and evaluation of the most effective as well as efficient scenario and method for implementation Development & Enhancement of new and existing ServiceNow applications and modules Manage troubleshooting as well as patch & release management issues Plan and lead support tasks for ServiceNow applications already being deployed during the project e.g. early life support Planning and realization of project streams for technical implementation of ServiceNow (e.g. Screen tailoring, Workflow administration, Report setup, LDAP integration, Interfaces to / integration of 3rd party IT systems, ServiceNow system setup, Configuration (forms, tables), Customization & tailoring (JavaScript), Integration development outside Service-Now, Documentation of achieved results, Testing activities. Working knowledge of any build tools, such as ANT, Maven, and Gradle Knowledge of AngularJS would be a plus Required Experience, Skills and Qualifications Required Experience: ITSM & SNOW Modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog. Extensive experience with Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs Create access control rules/ UI Policies/ Data Policies/ Integration Provide ServiceNow architectural solutions to complex enterprise applications with end-to-end implementation. Project Management & Process Management activities. Comfortable with Short / Long Term Onsite opportunities. Qualifications: Any Graduate / Post Graduation (Pref related to Computer Science)
Job Description- As PMO team member role, you will be providing differentiated portfolio and project governance and frameworks for IT portfolios, Programs and Projects. The role includes a strong agile element to support changing ways of working and adaptability to business change. Responsibilities: - Is responsible for managing portfolio of IT Projects and Programs and their SPO management according to value, risk and business impact. - Strategic role in Program office and governance planning of wide range of Projects and Programs - Liaising with Business Champions (Business Alignment Leads) to understand strategic priority, cost, complexity and impact of incoming pipeline initiatives - Assuring quality as an active partner to project - PPM Data Analysis & Reporting - Agile scoping, e.g. working with business to help deliver prioritized user epics and stories. - Facilitates post implementation reviews and driving continuous improvement - Contributes actively to the shaping and governance of projects, facilitating agile checkpoints, acting helping hand to the project teams -Manage and maintain project allocations -Manage and maintain project profitability’s, weekly, monthly reports, invoicing, revenue Training & Induction Behavioral: Open and collaborative works as a team with professionalism. Sees the big picture personal success is just part of overall success. Resilient does not take setbacks personally and perseveres. Creative and flexible engineers laterally to find ways forwards. Disciplined able to prioritize and work with rigor to high standards; able to follow process and work to quality frameworks. Positive drive helps to motivate others around them and take change forwards. Emotionally intelligent is self-aware and empathetic to others, responds appropriately, including in challenging & crucial circumstances. Continuous improvement contributes proactively to improvement. Skill(s): 1. MS Office, Macros programming, MS Project, Reporting Tools (MS/Open Source) 2. Sound Quality processes understanding 3. Good Analytical & Strategic Skill 4. Excellent written & Verbal communication skills 5. Project & Portfolio Management knowledge preferred 6. SDLC : Agile preferred 7. JIRA knowledge preferred
