Softskill Trainer

About the Role:

We’re looking for a meticulous and experienced Editor to oversee and elevate the quality of content produced by our India-based writing team. The ideal candidate will have a deep understanding of American news tone and structure, and the ability to spot awkward or non-native phrasing. You’ll work closely with writers and the content manager to ensure accuracy, clarity, and style consistency across all published stories.

Responsibilities:

• Edit 10-12 daily articles for grammar, clarity, flow, and adherence to American journalistic standards.
• Rewrite awkward, unnatural, or non-native language to ensure content reads fluently for a U.S. audience.
• Ensure all news articles are factually accurate, well-sourced, and meet journalistic integrity standards before publishing.
• Collaborate with writers to provide constructive, actionable feedback that improves their output over time.
• Ensure headlines, ledes, and formatting align with editorial guidelines and SEO best practices.
• Maintain consistency in tone, voice, and style across all content.
• Flag content that doesn’t meet editorial standards and recommend revisions or rewrites as needed.
• Work with the Content Manager to identify recurring quality issues and help standardize training materials for writers.

Qualifications:

• Bachelor’s or Master’s degree in Journalism, English, Communications, or related field.
• 3+ years of editorial experience, ideally working with remote/international writers for a U.S. publication.
• Strong understanding of American news writing, AP style, and native tone of voice.
• Excellent editing, rewriting, and proofreading skills.
• Familiarity with content optimization tools, and WordPress (CMS).
• Experience working in a fast-paced, deadline-driven newsroom environment.
• Ability to give and receive feedback professionally and with clarity.
• Highly organized with strong attention to detail and editorial judgment.

• Strong analytical and research skills
• Excellent communication skills, both verbal and written
• Experience in sales and marketing
• Ability to think creatively and strategically
• Strong leadership and team management abilities
• Entrepreneurial mindset and ability to identify opportunities
• Knowledge of the AR/VR industry and technologies
• Experience in the healthcare industry is a plus
• Bachelor's degree in a relevant field

##** Includes investments**## We are ready to raise Pre-Seed funds.

Role : ServiceNow (ITSM +HRSD) Developer

Qualification :Bachelor's degree in computer science, Information Technology, or a related field.

Experience : 5 to 8 years

Location: Remote

Responsibilities:

• Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
• Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
• Integrate ServiceNow with other systems and external platforms using APIs and web services.
• Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
• Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
• Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
• Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
• Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
• Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
• Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.

Qualifications:

• Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
• Experience with ServiceNow integration using APIs and web services.
• Familiarity with ITIL and HR processes, policies, and compliance requirements.
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
• Experience with Agile development methodologies.

You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• API and Integrations.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
• Work on the front end with ReactJS is a plus point.

• An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
• A subset of the below skills should be fine as long as you are good.🙂
• OAuth, API Integrations.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka
• Backend exposure – good knowledge of building and integrating APIs
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Excellent knowledge and understanding skills on OAuth.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Compass.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.