Associate Director - Demand Gen

Lead Cloud Reliability Engineer

Job Responsibilities

● Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers.

● Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment

● Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA

● Gather client's requirements related to use of specic cloud services and provide assistance in seing them up and resolving issues

● Create SOPs and knowledge articles for use by the L1 teams to resolve common issues

● Identify recurring issues, perform root cause analysis and propose/implement preventive actions

● Follow change management procedure to identify, record and implement changes

● Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters

● Identify the recurring manual activities and contribute to automation

● Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve.

● System troubleshooting and problem-solving across plaorm and application domains. Ability to use a wide variety of open-source technologies and cloud services.

● Build, maintain, and monitor conguration standards.

● Ensuring critical system security through using best-in-class cloud security solutions.

Qualifications

● 4-7 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.

● Specialize in one or two cloud deployment platforms: AWS, GCP

● Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)

● Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)

● Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)

● Knowledge on Conguration Management tools such as Ansible, Terraform, Puppet, Chef

● Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

● Good analytical, communication, problem solving, and learning skills.

● Knowledge on programming against cloud plaorms such as Google Cloud Platform and lean development methodologies.

● Strong service aitude and a commitment to quality.

● Willingness to work in shifts.

Manual Tester with Airlines Cargo domain experience

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Skillset and Responsibilities of Agile QA

Skillset:

• Experienced test analyst or consultant with 6-10 years of experience in software testing

• Robust knowledge and prior experience in Airline Cargo domain

• Prior work experience in Agile scrum or SAFe 

• Experience in requirement understanding and user story grooming 

• Ability to understand the functionality of the application under test

• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect

• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis

• Working knowledge of microservice architecture and cloud database

• Working knowledge of CI/CD pipeline (GIT etc)

• Working experience in defect management process and tools 

• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have

 Responsibilities:

 • Define the functional and technical approach to the implementation of the tests

• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning

• Analyze user stories and design/develop Test Models and Test cases

• Review test model and test cases with BA / Product Owner

• Develop backend test suites in readyAPI for user story testing 

• Identify frontend regression test cases and handover to TA team for automation

• Develop and maintain automated test suites for microservices 

• Execute automated backend regression test suites in pipeline for iterations and PROD releases

• Analyze of test results, defect logging and retest

• Work closely with developers to assess and advise on testability

• Test throughout the sprint

• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)

• Present tested feature within iteration reviews and system demos 

• Attend and actively participate in PI Plannings  

• Participate all sprint planning , pre- and post sprint release ceremonies

• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs 

• Attend sprint retrospectives and ART retrospectives 

• Help in Determining and advising which tests should be automated at which layer

• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests

Strong Senior Brand Strategist Profile

Mandatory (Experience 1) – Must have 4+ years of pure brand strategy experience at branding/strategy agencies (not advertising/campaign-only roles)

Mandatory (Experience 2) – Must have hands-on experience with brand strategy frameworks for new brand creation and rebranding initiatives (brand persona, positioning, narrative, tone of voice, guidelines)

Mandatory (Experience 3) – Must have experience conducting and leading brand workshops, integrating research inputs (primary + secondary) into insights and brand positioning

Mandatory (Experience 4) – Must have B2C brand strategy experience (B2B exposure is highly preferred but optional)

Mandatory (Skills 1) – Must have strong writing and storytelling skills to translate brand positioning into compelling narratives, messaging, tone, and strategic decks.

Mandatory (Skills 2) – Must be able to manage end-to-end brand strategy projects, including research synthesis, workshop facilitation, positioning, framework creation, and collaboration with design teams for visual translation.

Mandatory (Portfolio) - Must have a portfolio or compilation of case studies showing rebranding projects, positioning frameworks, workshop involvement, research synthesis, and strategy-to-design translation

Mandatory (Education) – Preferably a degree/master’s in Marketing, Brand Strategy, Design, or Communication from reputed institutes (e.g., MICA, NID, Srishti, or similar).

Job Summary: 

We are looking for a talented Full Stack Developer with experience in C# (ASP.NET Core Web API), React, and SQL Server. The successful candidate will be responsible for designing, developing, and maintaining robust web applications and APIs, ensuring seamless integration between the front-end and back-end systems. 

Key Responsibilities: 

Full Stack Development: Design, develop, and maintain web applications using C#, ASP.NET Core Web API, and React. 

API Development: Create and maintain RESTful APIs to support front-end applications and integrations. 

Database Management: Design, optimize, and manage SQL Server databases, including writing complex queries, stored procedures, and indexing. 

Front-End Development: Implement user interfaces using React, ensuring a smooth and responsive user experience. 

Code Quality: Write clean, scalable, and well-documented code following best practices in software development. 

Collaboration: Work closely with cross-functional teams, including UI/UX designers, back-end developers, and DevOps, to deliver high-quality software solutions. 

Testing & Debugging: Conduct unit testing, integration testing, and debugging to ensure the quality and reliability of applications. 

Continuous Improvement: Stay updated on the latest industry trends and technologies and integrate them into development processes where applicable. 

Required Qualifications: 

Experience: Proven experience as a Full Stack Developer with a strong focus on C#, ASP.NET Core Web API, React, and SQL Server. 

Technical Skills: 

Proficient in C# and ASP.NET Core Web API development. 

Strong experience with React and related front-end technologies (JavaScript, HTML, CSS). 

Expertise in SQL Server, including database design, query optimization, and performance tuning. 

Familiarity with version control systems like Git. 

Understanding of RESTful architecture and Web API design. 

Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues. 

Communication: Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders. 

Team Collaboration: Ability to work effectively in a team environment, collaborating with cross-functional teams to achieve project goals. 

Preferred Qualifications: 

Experience with ASP.NET Core MVC or Blazor. 

Knowledge of cloud platforms such as Azure or AWS. 

Experience with Agile/Scrum development methodologies. 

Education: 

Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

• Knowledge of CORE PHP & web framework including Laravel.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Experience with API integration.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Building the infrastructure for serving the front-end app and assets.
• Working on full projects of App or website development, from scratch to finish.