Associate Director - Demand Gen

🏢 About MyOperator

MyOperator is a Business AI Operator helping 12,000+ brands (Amazon, Domino’s, Apollo, Razorpay) manage WhatsApp, Calls, and AI chat & voice bots through one no-code platform.

🎯 Role Overview

We’re looking for a Senior Manager – HR Operations to own HR Ops end-to-end (excluding Talent Acquisition). This role enables leadership to focus on growth by running HR systems, processes, and compliance smoothly at scale.

🧠 Key Responsibilities

• Own end-to-end HR Operations
• Manage employee lifecycle: onboarding → payroll → exits
• Handle payroll, compliance, and vendor coordination
• Own HR tech stack (Zoho People, Payroll, Sign, workflows)
• Manage HR data, audits, and reporting
• Lead a small HR Ops team and act as the ops SPOC

⚙️ What We’re Looking For

• 6–10 years in HR Operations (startup / SaaS preferred)
• Hands-on with payroll, compliance, audits
• Strong experience running HR ops independently
• Tech-savvy; Zoho experience is a plus
• High ownership, low-ego, execution-first mindset

🌱 Why Join Us

• Real ownership and decision-making power
• Direct exposure to founders and leadership
• Tech-first HR environment (no Excel chaos)
• Opportunity to scale HR systems in a fast-growing SaaS company

years MS SQL Server Administration experience required 

∙Provide 24x7 support for critical production systems. 

∙ Provide technical leadership for the service component or the product. 

∙IT Operations with strong understanding of database structures, theories, principles, and best practices. 

∙Experience with Performance Tuning and Optimization (PTO), using native monitoring and third-party tools 

∙Experience with backups, restores and recovery processes 

∙Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server  

∙Assist developers with complex query tuning and schema refinement. 

∙Experience in handling database corruption 

∙Manage Encrypted database, TDE and SSL certificate 

∙Manage PaaS and IaaS environment 

∙Experience with SSIS packages, SSRS and SSAS 

∙Experience working with Windows server, including Active Directory 

Title: Full Stack Developer: MERN/MEAN 
Experience:3 - 6 years 

Location: Gurgaon / Hyderabad 

Salary: Competitive as per Industry Standard

We are searching for a talented and experienced web application developer to join a highly agile/scrum development team to develop our next-generation data analytics applications. This is a senior technical role and the successful candidate must demonstrate a proven track record of developing enterprise-grade web front-end using technologies such as MEAN stack, JavaScript, Ajax, and JSON.

Primary responsibilities include:

• Lead and develop web applications and data visualizations for our big data analytics platform. 
• Develop Proof-of-Concept and prototype applications using new technologies and frameworks. In addition to collaborating with internal teams and clients to create innovative solutions. 
• Help establish GUI best practices and JavaScript frameworks for web development
• Provide technology and implementation expertise to domains, projects, or clients 
• Maintain leading-edge knowledge in emerging technologies and frameworks; participate in knowledge sharing and lessons learned sessions from project experiences 

What you need for this position: 

• 3+ Years of relevant experience. 
• Hands-on Expertise in javascript-based frameworks and technologies such as ExpressJS, Angular (all versions), and NodeJS. 
• Experience in building high-performance multi-user web-scale applications and portals. ● Familiarity with visualization libraries like D3 JS, Kibana, etc. 
• Proven experience in developing software using the Agile/SCRUM development methodology. 
• command of web standards, CSS-based design, and cross-browser compatibility. 
• Attention to detail, Dedication, and Problem Solving skills. 
• Knowledge of Elasticsearch, Neo4j / VoltDB / MongoDB / Redis is good to have. 
• Good understanding of developer tools and DevOps such as Git, Ansible, cloud platforms such as AWS, Docker, etc is good to have. 
• Preferred, not mandatory - Prior experience in mobile development (Hybrid app- Ionic/Cordova, React Native)

Our perfect candidate is someone who:

•  Is proactive and an independent problem solver
•  Is a constant learner. We are a fast-growing company. We want you to grow with us!
•  Is a team player and a good communicator

The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.

Detailed Description

Essential Duties and Responsibilities:

• Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
• Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
• Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
• Manage network infrastructure backup and recovery processes
• Security and critical IOS update patch management
• Advise team for network infrastructure-related issues
• Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
• Design, implement, and maintain network infrastructure to meet SLA requirements
• Design, implement, and maintain Firewall infrastructure for internal and remote use.
• Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
• Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
• Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
• Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
• Performs other duties as assigned
• This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area

Job Requirements

Required Qualifications:

• Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
• Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
• Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
• Good interpersonal skills to interact with customers and team members
• Strong organization skills to balance and prioritize work
• Ability to work independently and as part of a team

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products

• Design, create, test, and maintain data pipeline architecture in collaboration with the Data Architect.
• Build the infrastructure required for extraction, transformation, and loading of data from a wide variety of data sources using Java, SQL, and Big Data technologies.
• Support the translation of data needs into technical system requirements. Support in building complex queries required by the product teams.
• Build data pipelines that clean, transform, and aggregate data from disparate sources
• Develop, maintain and optimize ETLs to increase data accuracy, data stability, data availability, and pipeline performance.
• Engage with Product Management and Business to deploy and monitor products/services on cloud platforms.
• Stay up-to-date with advances in data persistence and big data technologies and run pilots to design the data architecture to scale with the increased data sets of consumer experience.
• Handle data integration, consolidation, and reconciliation activities for digital consumer / medical products.

Job Qualifications:

• Bachelor’s or master's degree in Computer Science, Information management, Statistics or related field
• 5+ years of experience in the Consumer or Healthcare industry in an analytical role with a focus on building on data pipelines, querying data, analyzing, and clearly presenting analyses to members of the data science team.
• Technical expertise with data models, data mining.
• Hands-on Knowledge of programming languages in Java, Python, R, and Scala.
• Strong knowledge in Big data tools like the snowflake, AWS Redshift, Hadoop, map-reduce, etc.
• Having knowledge in tools like AWS Glue, S3, AWS EMR, Streaming data pipelines, Kafka/Kinesis is desirable.
• Hands-on knowledge in SQL and No-SQL database design.
• Having knowledge in CI/CD for the building and hosting of the solutions.
• Having AWS certification is an added advantage.
• Having Strong knowledge in visualization tools like Tableau, QlikView is an added advantage
• A team player capable of working and integrating across cross-functional teams for implementing project requirements. Experience in technical requirements gathering and documentation.
• Ability to work effectively and independently in a fast-paced agile environment with tight deadlines
• A flexible, pragmatic, and collaborative team player with the innate ability to engage with data architects, analysts, and scientists

We are looking for a passionate and creative content writer to join our marketing team. You are an individual who possess world-class writing skills, loves making complex technology easy to understand and thrives in a fast paced agile environment.

• Design and execute content marketing strategy to support sales and marketing team
• Write compelling content for multiple online channels like blogs, white papers, Ebooks, case studies, press releases, videos, etc.,
• Drive internal sales enablement and work closely with our Inside Sales team to develop monthly client pitches, emails, and drafting content with various touch points defined in the outbound sales activity.
• Write innovative content copy for weekly social media posts (LinkedIn, Twitter)
• Ghost write few original content in the form of blogs, ebooks, others
• Support content operations including uploading content, maintaining content management system (Wordpress), creating supporting graphics.
• Use search engine optimisation (SEO) in writing to maximise the visibility of all the online content pieces
• Engage with the internal product team, strategy team to get product briefs and create positioning documents.
• Research buyer personas, and create appropriate messaging around it.
• This profile will be required to collaborate extensively with fellow colleagues across the marketing, inside sales, strategy, leadership, other teams to create and execute high impact content development and content marketing projects.

• Bachelor’s degree preferably in Journalism, Business Marketing or related field from a top institute with an excellent academic record

• 4+ years of content marketing experience in IT industry / tech start-ups (SaaS experience is a plus)
• Have a proven track record of on time and high-quality project delivery
• Experience of having operated effectively in a high demand, rapidly shifting / fluid environment.
• Ability to work on multiple projects with different objectives simultaneously

• Impeccable grasp of English language with strong interpersonal skills
• Strong knowledge of SEO, SEM, Google Analytics best practices
• Understanding of Social media content formats and style.
• Well versed with the nuisances of social media, especially LinkedIn and Twitter

• Lives and breathes a proactive delivery mindset, role-filling as necessary to meet program goals.
• Strong leadership skills and demonstrated ability to manage through times of uncertainty and change
• Ability to work with marketing and sales teams virtually
• Good time management skills, including prioritizing, scheduling and adapting as necessary
• Exceptionally creative with the ability to come up with creative content suggestions for various sales and marketing campaigns for different industries and personas
• Innovative mindset to come up with engaging content strategy that adds to our brand voice.
• Ability to quickly understand and communicate technical concepts and challenges across a wide range of audiences
• Self starter with the aggression to contribute continuously to increasing brand reach, and in the long run generating leads

Anywhere in India, Mumbai preferred.