11+ Biostatistics Jobs in Bangalore (Bengaluru) | Biostatistics Job openings in Bangalore (Bengaluru)

• Support the transition by planning and overseeing the transfer of members from one location to another, including but not limited to operational readiness, support documentation, knowledge transfer and acceptance checklists
• Support in ensuring transition activity is planned and executed to schedule, budget and scope
• Support in establishing transition end to end plans including infrastructure support models, change management, risk assessment and mitigation, resource planning and service management with clear tollgates
• Liaise with transition lead on milestone scheduling, knowledge transfer activities, and communication of progress (KPIs)
• Keep stakeholders involved in transition process and update them with the progress and roadblocks
• Promote awareness of transition planning and support processes within the GCC
• Support the Transition Lead to source and assess opportunities to expand the centre (including assessment of Make vs. Buy, offshore / on shore)
• Work directly with third party resources on a day-to-day basis to support the transition process during the set-up of the GCC

Skills:

• Proven knowledge of service transition methodology, tools and templates through experience or qualifications
• The ability to identify, escalate and manage project risks with the Transition Lead
• 3+ years of experience transitioning / offshoring / outsourcing projects / functions across sub processes such as Biostatistics, reg. affairs, clinical ops, drug safety, medical Governance, strategy and planning, pharma covigilance
• Good exposure in previous roles to multi-cultural, transversal functions
• Pharma background with experience across the systems development life cycle with experience in different project phases
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

• Design, develop, and maintain robust, scalable, and reusable automation frameworks using Selenium with Java.
• Write automation test scripts for web-based applications.
• Collaborate with developers, product managers, and other QA engineers in an Agile environment.
• Implement BDD/TDD testing practices using Cucumber.
• Execute and maintain automated test suites across CI/CD pipelines.
• Integrate automation tests with Jenkins/GitLab or other CI tools.
• Analyze test results, debug issues, and ensure high quality and performance.
• Actively contribute to QA strategy, planning, and improvement initiatives.
• 
  

Experience: Mobile testing (both Android & iOS).

Technical Skills:

Strong in debugging.

Well-versed with API level validation from logs.

Familiar with database-level validation and queries.

Experience in backend testing and understanding of service interactions.

Testing Coverage:

Capable of designing end-to-end test cases.

Strong in negative, edge-case, and performance scenarios coverage.

Process Knowledge:

Familiar with Agile ceremonies (Grooming, Sprint Planning, Retrospective) and QA roles and responsibilities.

Can contribute effectively in bug triage and RCA discussions.

Job Title: Senior Node.js Developer

Company: P99soft

Locations: Bangalore, Pune, Hyderabad

Experience: 5+ years

Job Type: Full-time

About P99soft:

P99soft is a dynamic and innovative software development company dedicated to creating cutting-edge solutions for our clients. We take pride in fostering a collaborative and forward-thinking environment. As we continue to grow, we are seeking an experienced Senior Node.js Developer to join our team.

Responsibilities:

As a Senior Node.js Developer at P99soft, you will be a key contributor to our development team. Your responsibilities will include:

Backend Development: Lead the development of robust and scalable backend solutions using Node.js.

Architecture and Design: Make critical decisions regarding the architecture and design of Node.js applications, ensuring high performance and maintainability.

API Development: Design and implement RESTful APIs to support various front-end functionalities.

Database Integration: Collaborate with database administrators and integrate databases into Node.js applications.

Code Review: Participate in code reviews to maintain code quality and provide constructive feedback to team members.

Mentorship: Provide guidance and mentorship to junior developers, contributing to the growth and skill development of the team.

Requirements:

To be successful in this role, you should have:

4+ years of Node.js Development Experience: Proven experience in developing backend solutions using Node.js.

JavaScript Mastery: Strong command of JavaScript and its asynchronous nature.

Recommended Experience: Proficiency in Node.js, Typescript, React, and MongoDB.

Additional Skills (Plus):

Experience in Next.js, NestJS, Fastify, React Native, Golang, Docker, Kubernetes, or AWS.

Customer Interaction (Plus): Experience working directly with customers is a plus.

Additional Experience (Plus):

• API development or database design experience.
• Communication Skills: Excellent communication skills, both written and verbal, to collaborate effectively with team members and clients.

Responsibilities:
1. Understanding the scope of work
2. Working with the design, programming & testing team on project estimates & timelines
3. Coordinate with team to build assets to be used within the mobile application
4. Build Application static flows using React Native with Redux
5. Integrate JSON web services
6. Working with the tester to fix bugs reported by the testers
7. Building and deploying the application to the app store

Requirements:
1. Understanding of the Mobile Application Development lifecycle
2. Hands-on experience with React Native
3. Experience with Redux or Flux or MobX
4. Understanding of Advanced JavaScript – ES6
5. Understanding of Flexbox
7. Understanding of iOS/Android module integration
8. Deploying iOS and Android apps on Apple Appstore and Android Play Store.
9. Ability to work in an Agile environment

Role : Full Stack Developer

Company : Splenta Systems Pvt Ltd

https://www.splenta.com/

Job location : Bangalore, HSR layout

- We are looking for a Full Stack Developer to produce scalable software solutions. You- ll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.

- As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you are also familiar with Agile methodologies, we would like to meet you.

Experience : 2-3+ years

Notice period : Immediate

Responsibilities :

- Work with development teams and product managers to ideate software solutions

- Design client-side and server-side architecture

- Build the front-end of applications through appealing visual design

- Develop and manage well-functioning databases and applications

- Write effective APIs

- Test software to ensure responsiveness and efficiency

- Troubleshoot, debug and upgrade software

- Build features and applications with a mobile responsive design

Requirements :

- Proven experience as a Full Stack Developer or similar role

- Experience developing desktop and mobile applications

- Familiarity with common stacks

- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

- Knowledge of multiple back-end languages (e.g. Java) and JavaScript frameworks (e.g. Angular, React, Node.js)

- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

- Excellent communication and teamwork skills

- Great attention to detail

- Organizational skills

- An analytical mind

- Degree in Computer Science, or relevant field

Required Skill sets :

- Java 8+

- Springboot

- Hibernate

- Angular

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developer will responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.Full Stack Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Qualifications

• Bachelor's degree
• 1-5 years of experience in programming
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work