Transition Specialist or Knowledge Transfer Managers

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

1. Engineer with 4 - 10 years of experience in Android Framework /HAL/ driver development
2. Strong C/C++ development skills with a good understanding of object-oriented design
3. Good understanding of Android framework, overall Android Architecture.
4. Proficient in any one of following:
5. Android HAL amongst Audio, Graphics, Camera, Power etc.
6. Desirable experience with Multimedia framework such as OpenMAX, Codec2.
7. Experience with Android ML runtimes such as TFLite, ONNX Runtime, or custom delegates. Hands-on experience with hardware acceleration frameworks (e.g., NNAPI, OpenCL, VIRTIO, or custom IPC mechanisms).
8. Compliance to CTS/VTS and support in resolving defects
9. Strong background in embedded systems development
10. System knowledge, System Debugging

• Design Infographics from the content/data
• Design Gifographics/Gif
• Presentation Design
• Ebook Design
• Annual Report design
• Motion Graphics Video Data visualisation
• Website PSD Design
• Mobile App UI/UX Design

Responsibilities and Duties

• Reporting to project manager at the end of day
• Working with a team of Designers and Creative

Qualifications and Skills

• Education: BCA.IT, MSC.IT, Diploma in IT, B.E,Fine Art Students
• Experience: Fresher (0-1) Year Experience
• You will be working with IT software development

Nature of project – Product development.

Key skills: Java full stack developer with React Js experience.

Key Responsibilities

• Advance the state of the art in building Microservices with Java and frontend applications with React JS.
• Design and Develop Cloud based, web applications for SMBs
• Design and develop the front end for customer-facing applications using MVC framework
• Design and develop supporting components and Microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant B2B2C environment
• Team with top-notch engineers, product managers, Dev Ops and QA following agile development methodologies
• Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
• Develop technical specifications
• Contribute to test plan development.
• Create Prototype and/or Proof of Concepts (POCs) when necessary
• Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
• Manage and maintain Cloud infrastructure
• Maintain and improve the functionality and performance of the existing web applications; refactor legacy codebase
• Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
• Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
• Lead team in software development best practices including Peer Code Review, Unit testing, Automated Deployments, and Automated Testing.
• Write technical documentation

Korevariance is looking for a detail-oriented individual to join us as a Remote Data Entry Operator. This is a Full Time/ Part Time Position, This position is for anyone in the United States and Canada, You can work from home and your phone or Tablet with us. We are seeking a detail-oriented data entry operator to compile, capture, and maintain our digital database. As a data entry operator, you will be required to compile, merge, and format documents for data entry, check documents for errors, input data update the database, and manage the digital filing systems. To be a successful data entry operator, you should possess excellent typing skills and be attentive to detail. Skilled data entry operators should be able to quickly identify data errors and demonstrate precision in their work.

Responsibilities:

Gathering, collating, and preparing documents, materials, and information for data entry.

Researching to obtain information for incomplete documents and materials.

Creating digital documents from paper or dictation.

Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.

Capturing data into digital databases and performing regular backups.

Updating and maintaining databases, archives, and filing systems.

Monitoring and reviewing databases and correcting errors or inconsistencies.

Generating and exporting data reports, spreadsheets, and documents as needed.

Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.

Requirements:

Excellent typing abilities.

Excellent time management and multitasking abilities.

Proficiency in data capturing and office management software such as MS Office and Google Suite.

The ability to manage and process high volumes of data accurately.

Good understanding of databases and digital and paper filing systems.

Knowledge of administrative and clerical operations.

A keen eye for detail and the ability to concentrate for extended periods.

Excellent verbal and written communication skills.

We've Got The Perks:

Work from Home

Paid Training

Incentives for Bilingual Spanish Speakers

Full-time and Part-time options are available

New 32-hour Full-time work week available (benefit eligible)

Full-time employees are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, and 401K

Flexible scheduling

Growth opportunities

Are you a skilled and experienced PHP Developer looking for a challenging role in a dynamic and innovative environment? Look no further! oCode Technologies is seeking a highly motivated individual to join our team as a Senior PHP Developer.

About oCode Technologies: oCode Technologies is a leading technology firm specializing in software development and digital solutions. We work with clients from various industries, delivering cutting-edge solutions to help them achieve their business objectives. We pride ourselves on our commitment to quality and client satisfaction.

Responsibilities:

• Collaborate with cross-functional teams to understand project requirements and translate them into scalable and efficient PHP code.
• Develop high-quality web applications and APIs using PHP frameworks such as Laravel, Symfony, or CodeIgniter.
• Ensure code quality through unit testing, code reviews, and continuous integration.
• Troubleshoot and resolve technical issues in existing applications.
• Stay up to date with industry trends and best practices in PHP development.

Requirements:

• Proven experience as a PHP Developer, preferably in a senior role, with a strong portfolio of completed projects.
• Proficiency in PHP frameworks such as Laravel, Symfony, or CodeIgniter.
• Sound understanding of object-oriented PHP programming and MVC design patterns.
• Experience with front-end technologies including HTML5, CSS3, and JavaScript/jQuery.
• Familiarity with relational databases and SQL.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and collaboration skills.

Benefits:

• Competitive salary package.
• Opportunities for professional growth and advancement.
• Stimulating and supportive work environment.
• Exciting projects and exposure to cutting-edge technologies.
• Comprehensive health and wellness benefits.
• Flexible work hours and the option for remote work

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach