
About Resilio Technologies Pvt. Ltd.
About
Resilio Technologies Private Limited is an IT infrastructure services company located in Kasturi Nagar, Bangalore. We came into existence on 1st October 2015 and are the brain child of the Mr. Sunil CT. (CEO) and Mr. Pradeep PG (Director). We deal in backup, servers and enterprise management.
Recently we have started providing cloud computing services. We are a small team of 10 members who are passionately working towards providing affordable services on leading infrastructure technologies.
Connect with the team
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Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance metrics including response time, resolution rate, and customer satisfaction scores.
● Adhere to company policies, shift schedules, and quality standards.
Required Skills & Qualifications
● 0–3 years of experience in customer support (freshers can apply).
● Excellent verbal and written communication skills in English and Hindi.
● Strong problem-solving and listening skills.
● Ability to handle high-pressure situations and maintain professionalism.
● Familiarity with CRM software and ticketing tools is a plus.
● Willingness to work in rotational shifts and week-offs.
- Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
- Create well-designed, testable, efficient code
- Participate in all phases of the development life-cycle
- Assist in the preparation and production of releases of software components
- Ensure designs are in compliance with specifications
- Investigate alternatives and technologies and present them for architectural review, in order to support continuous improvement
Requirements:
- 0.5 - 2 years of experience working with mobile development
- Min. 1-year experience in Flutter Development
- Deployed at least 1 app
- Have experience with Flutter for both iOS and Android.
- Familiarity with RESTful APIs, GraphQL APIs
- A degree is not a constraint
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
As an Account Management Manager, you will be responsible for managing a set of clients with an ultimate goal to build, maintain and retain good client relationships which will contribute positively towards increasing the company’s business.
What you will do:
- Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service
- Building and maintaining professional relationships with the clients to retain them long-term
- Negotiating as well as renewing contracts and agreements with clients
- Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients
- Educating and updating the clients about the various products/services of the company at the right time
- Focusing on timely feedback from clients and ensuring that the concerns raised are handled in a timely manner
- Handling key account issues from all perspectives of sales as well as service support
- Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals
- Sales prospecting & closing
- Meetings with Marketing/ Patient Support program / Digital Heads
- Account Management & collections
- Monitoring Operations of ongoing projects
- Getting marketing collateral done etc
Desired Candidate Profile
What you need to have:- MBA is mandatory and 2- 3 years of relevant work experience in account/client management is a must
- Good work experience in Power Point and Excel
- Good knowledge on social media and LinkedIn
- Excellent communication, negotiation and listening skills
- An ability to learn quickly
Job Summary
Global Lancers is looking for an Android developer responsible for the development and maintenance of applications. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities and Duties
- Design, build, and maintain high performance, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
Key Skills
Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes., Familiarity with RESTful APIs to connect Android applications to back-end services, Strong knowledge of Android UI design principles, patterns, and best practices, Experience with offline storage, threading, and performance tuning
Required Experience and Qualifications
- Exp- min 3 years
- Knowledge of the libraries available for common tasks
- Familiarity with cloud message APIs and push notifications
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
Hiring Telecaller and Team lead
Tele calling
Follow up
Reporting
For Team lead : Managing team and handlling new hiring
Hiring Partnership Manager
Role : Hiring Partnership Manager
Experience : 3 to 5Years
Location : Gurgaon
Roles and responsibilities:
- Connect with the company’s HR
- Onboard clients or connect with companies for hiring purposes
- Manage email and telephonic communication with prospective clients
- Learn and maintain in-depth knowledge of our products, industry trends, and competition
- Build rapport and establish long term relationships with customers
- Ability to gather and use data to inform decision making and persuade others
Skills and Experience :
- Onboarding companies for recruitment/placement solutions
- Candidates from recruitment agencies particularly dealing in IT staffing with experience in getting corporates onboarded will be highly preferred
- Connects with HRs from different industries and companies will be highly preferred
- Should have professional proficiency in English and Hindi
- Strong written and verbal communication skills
- Highly motivated, driven, and self-starting individual
- High sense of ownership and bias for action with willingness to get hands dirty
- Developing and managing annual and multi-year budgets that are adequate for the organization’s needs including preparation of periodic budget forecasts
- Preparing and maintaining cash flow analysis as needed
- Ensuring timely preparation of Standalone & Consolidated Financial Statement
- Taking responsibility for GST, TDS, FEMA and other Statutory & Regulatory Compliances
- Taking responsibility for external Stat Audit and Other regulatory tax filing
- Ensuring operational compliance with policies, procedures and regulations for any necessary entities
- Processing vendor payments
- Handling Employee reimbursements including managing employee credit card charges and reconcile credit card accounts
- Ensuring Timely preparation of MIS reports
- Responding to inquiries from internal stakeholders regarding budgets, deposits, disbursement and granting reporting requests.
- Processing payroll, reporting payroll taxes and ensuring compliances thereof
- Performing basic office management duties as requested
What you need to have:
- Should be MBA Finance / CA with 5 to 8 years work exp
- Excellent in MS Excel & MS Power point
- Knowledge of Tally
- Experience in ecommerce will be an added advantage
- Knowledge on ERP implementation
- Excellent communication & presentation skills -Ability to interface with Management
ETL Developer – Talend
Job Duties:
- ETL Developer is responsible for Design and Development of ETL Jobs which follow standards,
best practices and are maintainable, modular and reusable.
- Proficiency with Talend or Pentaho Data Integration / Kettle.
- ETL Developer will analyze and review complex object and data models and the metadata
repository in order to structure the processes and data for better management and efficient
access.
- Working on multiple projects, and delegating work to Junior Analysts to deliver projects on time.
- Training and mentoring Junior Analysts and building their proficiency in the ETL process.
- Preparing mapping document to extract, transform, and load data ensuring compatibility with
all tables and requirement specifications.
- Experience in ETL system design and development with Talend / Pentaho PDI is essential.
- Create quality rules in Talend.
- Tune Talend / Pentaho jobs for performance optimization.
- Write relational(sql) and multidimensional(mdx) database queries.
- Functional Knowledge of Talend Administration Center/ Pentaho data integrator, Job Servers &
Load balancing setup, and all its administrative functions.
- Develop, maintain, and enhance unit test suites to verify the accuracy of ETL processes,
dimensional data, OLAP cubes and various forms of BI content including reports, dashboards,
and analytical models.
- Exposure in Map Reduce components of Talend / Pentaho PDI.
- Comprehensive understanding and working knowledge in Data Warehouse loading, tuning, and
maintenance.
- Working knowledge of relational database theory and dimensional database models.
- Creating and deploying Talend / Pentaho custom components is an add-on advantage.
- Nice to have java knowledge.
Skills and Qualification:
- BE, B.Tech / MS Degree in Computer Science, Engineering or a related subject.
- Having an experience of 3+ years.
- Proficiency with Talend or Pentaho Data Integration / Kettle.
- Ability to work independently.
- Ability to handle a team.
- Good written and oral communication skills.








