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Location: Ahmedabad / Pune
Team: Technology
Company Profile
InFoCusp is a company working in the broad field of Computer Science, Software Engineering, and Artificial Intelligence (AI). It is headquartered in Ahmedabad, India, having a branch office in Pune.
We have worked on / are working on AI projects / algorithms-heavy projects with applications ranging in finance, healthcare, e-commerce, legal, HR/recruiting, pharmaceutical, leisure sports and computer gaming domains. All of this is based on the core concepts of data science,
computer vision, machine learning (with emphasis on deep learning), cloud computing, biomedical signal processing, text and natural language processing, distributed systems, embedded systems and the Internet of Things.
PRIMARY RESPONSIBILITIES:
● Applying machine learning, deep learning, and signal processing on large datasets (Audio, sensors, images, videos, text) to develop models.
● Architecting large scale data analytics/modeling systems.
● Designing and programming machine learning methods and integrating them into our ML framework/pipeline.
● Analyzing data collected from various sources,
● Evaluate and validate the analysis with statistical methods. Also presenting this in a lucid form to people not familiar with the domain of data science/computer science.
● Writing specifications for algorithms, reports on data analysis, and documentation of algorithms.
● Evaluating new machine learning methods and adapting them for our
purposes.
● Feature engineering to add new features that improve model
performance.
KNOWLEDGE AND SKILL REQUIREMENTS:
● Background and knowledge of recent advances in machine learning, deep learning, natural language processing, and/or image/signal/video processing with at least 3 years of professional work experience working on real-world data.
● Strong programming background, e.g. Python, C/C++, R, Java, and knowledge of software engineering concepts (OOP, design patterns).
● Knowledge of machine learning libraries Tensorflow, Jax, Keras, scikit-learn, pyTorch. Excellent mathematical skills and background, e.g. accuracy, significance tests, visualization, advanced probability concepts
● Ability to perform both independent and collaborative research.
● Excellent written and spoken communication skills.
● A proven ability to work in a cross-discipline environment in defined time frames. Knowledge and experience of deploying large-scale systems using distributed and cloud-based systems (Hadoop, Spark, Amazon EC2, Dataflow) is a big plus.
● Knowledge of systems engineering is a big plus.
● Some experience in project management and mentoring is also a big plus.
EDUCATION:
- B.E.\B. Tech\B.S. candidates' entries with significant prior experience in the aforementioned fields will be considered.
- M.E.\M.S.\M. Tech\PhD preferably in fields related to Computer Science with experience in machine learning, image and signal processing, or statistics preferred.
Customer Success Specialist
Why Reelo
In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.
We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.
Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io
About the opportunity
As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.
This is a Work from Office role in Ahmedabad, Gujarat
What will you do?
- Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
- Proactively reaching out to customers to ensure they are getting success using Reelo.
- Respond professionally to incoming inquiries from your customers.
- Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
- Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
- Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
- Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
What you need?
- Past experience in account management/client services roles across
- A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
- Excellent verbal, written communication, and presentation skills.
- Ability to respectfully handle complaints/ escalations
- A very consultative approach and passion for speaking to customers everyday
- Passion for technology and keeping up with latest trends
- Great attention to details
- Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
- Organizational skills and experience improving processes
- The ability to explain complex topics in easy to understand and concise language
- Demonstrated drive to exceed performance expectations and ability to work with change.
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!
Role Requirement:
To work as a business development & to maintain existing business & identify sales leads, pitch new clients, and maintain a good working relationship with new contacts. Communicating to prospective clients.
Roles & Responsibilities:
- To enforce effective coordination with clients
- Develop and maintain strong relationships with current and prospective clients.
- Cultivate new sales leads to establish a business in FCL Export.
- Sell and negotiate services.
- Responsible for onboarding new customers.
- Outstanding payment follow-up with debtors, monitor & maintain the credit TAT
- Work closely with the team to ensure customer freight is being moved efficiently
- Trade lane development
- Provide follow-up, and customer satisfaction with clients as needed
Skills & Competencies:
- Good communication to deal with both external and internal customers.
- Good interpersonal skills as he has to deal with internal and external customers.
- Basic knowledge of excel and Word.
Profile: Software Developer
Experience: 5 +Years
Location - Ahmedabad
Key skills: .NET Core, Angular, MVC & MYSQL
KEY RESPONSIBILITIES
- Design, build, and maintain high-performance, reusable, and reliable code.
- Can work solely or as a team player for existing and upcoming projects.
- Ability to work independently and within a team
- Understanding of the Software Development Life cycle.
- Good understanding of object-oriented design principles
SKILLS AND EXPERIENCE
- At least 5 yrs. of experience in Web application
- At least 5 yrs. of experience in MS SQL Server
- Expert in Angular, Web APIs
- Knowledge of object-oriented programming, SOLID principles, and design patterns
- Excellent problem-solving skills
- Must communicate in English effectively
- Analyze the existing codebase
- Design and implement solutions
- Collaborate with other developers to refactor and improve the efficiency of the code.
- Ensure that the software adheres to best practices in coding and architecture.
- Guide and mentor junior developers in performance optimization techniques.
- Should have understanding and experience of software development best practices/clean coding practices/clean coding practices
- Attention to detail and commitment to high-quality/error-free deliverables
- Conduct code reviews and provide feedback to ensure code quality and performance.
- Time Flexibility
- Stay up to date with the latest trends and technologies in software development and performance optimization.
- Familiar with Jira and Bitbucket
- Familiarity with cloud-native Dev Ops automation & building CI/CD pipelines
Required - Chartered Accountant
Location: Ahmedabad
Industry- Automotive industry
Must have experience as a CA in the Automotive industry Retail Industry or service industry
Position Overview:
We are seeking a skilled and experienced Chartered Accountant The ideal candidate will play a pivotal role in managing financial activities, ensuring compliance, and providing strategic financial guidance.
Key Responsibilities:
- Oversee the company's financial operations, including but not limited to financial reporting, budgeting, and forecasting.
- Ensure compliance with accounting standards, statutory requirements, and tax regulations.
- Perform thorough financial analysis to provide insights and recommendations for improving financial performance.
- Manage and coordinate internal and external audits.
- Develop and implement financial policies, procedures, and controls to optimize efficiency and minimize risks.
- Collaborate with other departments to support decision-making processes by providing financial insights and guidance.
- Stay updated with changes in accounting regulations and industry best practices to ensure adherence and relevance.
Requirements:
- Qualified Chartered Accountant with relevant experience in a corporate setting or public accounting firm.
- Strong understanding of accounting principles, financial regulations, and taxation laws.
- Proficient in financial analysis, reporting, and budgeting.
- Exceptional attention to detail and accuracy in financial data management.
- Excellent communication and interpersonal skills to collaborate effectively across departments.
- Ability to work under pressure, prioritize tasks, and meet deadlines effectively.
Qualifications:
- Chartered Accountant (CA) certification is mandatory.
- Previous experience in a similar role within a corporate environment is preferred.
- Proficiency in accounting software and MS Excel for financial analysis and reporting.
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Mandatory Skills:
Minimum 3+ years of experience
Solid and proficient skills in Java, Spring Framework, JDBC
Solid and proficient skills in Angular 6+
Strong foundation in Restful design practices
Experience in Unit Testing, Data Mockup and Automation Test
Strong communication
Knowledge of Control M
Good to have:
Knowledge of Scrum and Agile
Knowledge of DevOps tooling (e.g., Jenkins, Git, Maven)
Knowledge of basics of Cloud Computing
Knowledge of Python
Knowledge of Jenkins
Location: Hybrid / Remote
Minimum of 7+ years of hands-on development experience in one or more of the following languages/frameworks: React/Angular, Node/Next.js,python/Django
● Hands-on development and deployment experience in AWS or Azure using serverless functions or EC2
● Experience with RESTful & GraphQL APIs
● Familiarity with microservices architectures
● Familiarity with dev tools such as Github, Jira, CFT, Terraform
● DB experience with relational or noSQL such as PostgreSQL, , MySQL, Redshift, MongoDB, Redis
● Familiarity with cloud-based logging, monitoring, and security tools
- Strong in Vue.js or React.js, HTML, HTML5, DOM(Document Object Model) concepts
- Must know Nuxt.JS a Vue Framework.
- CSS3, SASS, SCSS, Bootstrap 4, Webpack, Box Modelling, Grid System
- Responsive Design, Cross browser/device development
- Strong knowledge of JavaScript
- OOJS - Object-oriented JavaScript
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description :
- Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
- Extensive AWS/GCP Core Infrastructure skills
- Infrastructure/ IAC Automation, Integration - Terraform
- Kubernetes resources engineering and management
- Experience with DevOps tools, CICD pipelines and release management
- Good at creating documentation(runbooks, design documents, implementation plans )
Linux Experience :
- Namespace
- Virtualization
- Containers
Networking Experience
- Virtual networking
- Overlay networks
- Vxlans, GRE
Kubernetes Experience :
Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.
Observability
Experience in observability is a plus
Cloud automation :
Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.
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