Business Development Executive/Manager

Job Title – Client Servicing- AOR

Location – Mumbai, Andheri

Who are we looking for: Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales

What you will bring to us:

● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)

● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.

● Extremely Prompt and 100% alert on activities required by AOR agencies

● One must have patience and persistence and does not take no for an answer.

● An extrovert person who will penetrate and networking in the market and create a long-term associate

● High Proficiency in communication skills and necessary software tools and social engagement sites

● Should be solution oriented to think outside the box to meet client needs in innovative ways.

● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.

● Excellent negotiator and a good Number Cruncher

● 3 years + experience in client servicing

What process will you own and do:

● Must have influence and connections in AOR

● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies

● Ensure there is constant engagement with the AOR agencies

● Establish and Maintain Strong, long – lasting relationships with AORs. ● Identifying the upcoming brand campaigns

● Research about the brands active in media and identify the route Agency

● Coordinate with Direct Demand Generation team and get the list of the interested Brands

● Research Client Problems and Resolve using our Media Solutions

● Proactive ideas to be created using our Media for AOR agency clients ● Understand the requirement and pitch the respective agency about the interested brand

● Coordination between the internal team for client satisfaction.

● Develop and implement effective sales strategies to meet and exceed revenue targets. ● Ensuring our Media is part of every upcoming Media Budget of the Agency

● Ensuring all PO’s, Documentation, outstanding payments are always on track

● Managing relationships at all levels of decision-making positions at the Clients end.

● Understand client’s business goal, challenges, and needs.

● Develop and implement strategies to retain clients and encourage repeat business.

Qualification: “Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)

Culture u can bring in and we mean it:

● Enthusiastic and high desire to grow and learn.

● Customer obsessed and highly accountable & responsible.

● Strong team player with a passion for innovation.

● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life 

● Dedication, Positivity and Collaboration should be ones Mantra of Life

We’re not the best fit for you if:

● You are satisfied with where you are in life and do not want to push to learn/grow further.

● You believe that the best products are built by following your instincts instead of listening to users.

● You are more concerned about short-term payoffs than long-term gains.

● You are fundamentally risk averse.

● You are unable to Multitask You are working just for your own personal growth and not organization's goals 

If Interested then Apply through link:- https://tiny.cc/NGtalent 

• Degree in software development, computer science, or similar.
• Proficiency in Android, Java, Kotlin, MVC, MVVM.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Location : Fort ,mumbai

We are looking for a detail-oriented Business Analyst with expertise in Tableau, statistics, SQL, and Excel. The role involves data analysis, creating interactive dashboards, and providing actionable insights to support business decisions and improve operations.

Key Responsibilities:

• Data Analysis & Visualization: Use Tableau for dashboards and conduct statistical analysis.
• SQL & Data Management: Write and optimize SQL queries, ensure data accuracy.
• Reporting: Develop Excel spreadsheets, analyze business processes, and provide reports.
• Collaboration: Work with cross-functional teams to gather requirements and deliver insights.
• Project Management: Manage multiple projects, deliver timely reports, and support teams with data insights.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Job Responsibilities:

• Must have knowledge of at least one PHP framework out of Laravel and Cakephp.
• Must have basic knowledge of HTML, CSS, JavaScript and jQuery.
• Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
• Strong Interaction and Design Sense
• Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
• Comfortable with SQL and/or Script Programming.
• Experience in Designing & Developing Database in MySQL is a MUST.

Required Skills:

• Knowledge and/or willingness to learn, highly motivated.
• Fully comfortable working in English, both in written and spoken language.

Training coordinator - prevention of violence against women and children (Female)

Research, Partnership and Scaling – Project Nityam

About SNEHA

A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.

SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 11 programs running across SNEHA which are Maternal and Newborn Health (MNH), Child Health and Nutrition (CHN) – Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and Children (PVWC) (e) SNEHA Centre, SNEHA Shakti, Healthy Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research and IM.

ABOUT THE PROGRAM

SNEHA’s Program on Prevention of Violence against Women and Children (PVWC) aims to develop high‐impact strategies for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights, mobilise communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women through a convergence approach that works with government and public systems to reinforce their roles in assuring basic social, civil and economic security.

The project will work in the informal settlements of Wadala and Kurla in Mumbai. We will continue to frame our work in terms of primary, secondary and tertiary prevention, but the pandemic has also shown that we need to expand the purview and competencies of our work to include more men, while at the same time strengthening and sustaining our work with women. The program will implement three arms of community interventions: response-based intervention, couple-based intervention and volunteer-led intervention and action to address violence against women and girls in these communities. These interventions will focus on addressing and preventing violence against women and girls adopting three critical approaches. The response-based approach will focus on collectivization and group action, the couple-based intervention will explore educating couples on positive prevention strategies to prevent intimate-partner violence and the volunteer-led intervention will centre around volunteers leading intervention and taking action along with group members to ensure a coordinated response to women and girls survivors of violence. The project will follow the design of group education, organization of campaigns and events in the community and provide counselling, crisis intervention and extended services (legal and mental health counselling) to women and girls survivors of violence being referred to the counselling centres.

THE PROFILE

This position is responsible for planning, organizing, conducting, monitoring training activities & developing training modules along with documenting the trainings and processes as well as supporting the Program Coordinators in planning the capacity building sessions for the community team, public health care providers and other stakeholders across the two locations. The person will closely work with the Monitoring and Evaluation Team to facilitate pre and posts tests and obtain, document analysis of the same. She is expected to coordinate with program teams specifically with coordinators for regular updates and reporting purposes.

JOB LOCATION

Wadala and Kurla

DUTIES & RESPONSIBILITIES:

Work package 1: Preparation of modules

-         Design and create content for the modules as per the different approached followed location wise.

-         Prepare content for couple’s intervention in Wadala and build modules for volunteers in Kurla with the support from Program Coordinators, Associate Program Directors and Director.

-         Prepare content for the existing intervention clusters in Wadala / Kurla to strengthen the groups and volunteers to build a sustainable community

-         Translate the content into Hindi / Marathi for the community teams

-         Prepare other content or BCC material as required

Work package 2: Capacity building of team

-         Conduct mock sessions for the teams on the content developed

-         Identify capacity building needs of the program team and organizing training as per the needs.

-          Conduct periodic field visits along with the team to gauge training needs as arising from observations and feed it in the training modules.

-         Prepare training calendar for the program with a training matrix that determines training priorities

-         Prepare training reports for each training conducted

 Work package 3: Community volunteers / members and Stakeholders

-         Capacity building of program community volunteers by following training process including training need assessment with assistance with teams.

-         Capacity building of program stakeholders by following training process including permission from stakeholders and related correspondence to succeed the capacity building initiatives.

-         Prepare training reports for each training conducted

MANAGEMENT & REPORTING

§ Effective coordination with team members.

§ Ability to collaborate with a variety of stakeholders in the field.

§ Work according to the ethical standards of the project and the organisation.

§ Networking and coordination with community members and other stakeholders like health, legal and police system

§ Training Coordinator reports and keeps both the APDs updated of their work

QUALIFICATIONS & EXPERIENCE

§ Educational qualification: Master’s Degree in Public Health, Social Work, Psychology or any relevant field from a recognised institution.

• At least 5 years work experience in the area of training and capacity building
• Willingness of working in a community setting is preferred.
• Experience of working in sector of gender, gender-based violence will be an advantage
• Effective training skills and excellent communication skills, including documentation.
• Well-versed in database management, data collection, MS Excel, Word, PowerPoint.
• Oral and written command of English, Hindi and Marathi

.

Skills & Competencies

1.      Strong skills of people management, ability to convince and convey the messages of the program.

2.      Skills in working on women centric issues

3.      Strong interpersonal skills with an ability to be humble is required

4.      Understanding the woman from her culture of marginalized urban settlements will be important

5.      Working with the Coordinators and Counselors as a team

Job Responsibilities Include:

• Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
• Candidates should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
• Must have experience with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Must be able to make proposals and replies to the leads.
• Must understand the running website /application development and must be able to explain those to the clients.
• Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
• Must be able to conduct in depth market research about the clients in the targeted geography.

Skill-Set & Experience:

• Must have Experience with UPWORK, GURU, PPH, FIVER bidding portals.
• Must have expertise on LinkedIn.
• Strong Communication, Presentation Skills.
• Convincing, Negotiation skills.
• Must have knowledge of Lead Generation and closure.
• Must have experience with Client Communication and Team handling.
• Expertise in writing Business Proposals will be a plus point.
• Project Management Skills.

Job Location: Hybrid working from Ahembdad

Education Qualification : BE / B Tech / BCA / MCA / MBA

At least: 2+ years experience Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Ecommerce & Web)

Must Have: 1+ years experience with major eCommerce Projects ( Magento, Shopify, Woocommerce ) or CMS platforms preferred.

We are a fast growing full fledged Magento eCommerce development company that serves clients across B2B and B2C segments in Europe, Canada and USA.

Magento360 has successfully delivered 100+ small to large scale Magento eCommerce projects over the last 7 years.

Team is led by digital transformation and magneto experts with 10+ years of industry experience.

We have gender-neutral and inclusive policies to promote our people-first culture.

Benefits at Magento360
We aspire to provide employees with the best benefits experience, focused on supporting their physical, financial, and emotional wellbeing. And to ensure it’s easy for you to take good care of yourself (now, and in the future).

• Flexibility to work from anywhere and Hybrid work model
• For taking care of your health, get access to workout and yoga sessions for at-home fitness and wellbeing classes.
• We offer Competitive compensation and bonus at regular intervals to ensure you are rewarded for your efforts.
• Paid time off including vacation, bereavement, sick leave, parental leave, holidays, and wellbeing days.
• Access to technology events.

Job Summary:

• Willingness to work on highly scalable cloud-native solutions based on microservices.
• Quickly learn the technologies and deliver using the same.
• Take complete ownership of the customer requirements.
• Motivated to deliver world-class quality.
• Inclined to bring new ways of thinking, working and providing solutions.
• Drive the concept of quality into everybody and have a zero-tolerance towards bad quality.

• Understand requirements from product management, customer and able to comprehensively break this down to manageable tasks.

Experience:

● 3-9 years of development experience.

Technical Skills:

Mandatory:

• Java - Advanced concepts concurrency, reflection, lambda, Java Springboot, Spring security,
• Actuator/Prometheus/Grafana/Servo (metrics),
• EFK/ELK stack (log analysis)
• OpenAPI/Swagger (documentation)
• RDBMS (PostgreSQL, MySQL, Maria or any other)
• NoSQL (Anyone of Mongo DB, Redis, Cassandra, Neo4J or other DBs)
• Automated unit tests/e2e tests (JUnit, TestNG, RestAssured etc)
• CI/CD pipelines (Jenkins, Sonar, Maven/Gradle etc)

Optional: (But highly recommended)

• NewSQL DB (TiDB, CockroachDB)
• AMQP/RabbitMQ
• Kafka
• Docker
• Kubernetes