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About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.

From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.

Role: Client Servicing Specialist

Location: Thane (Mumbai)

Work Experience: 3-4 Years

Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.

Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.

Job Description:

• Continuous benchmarking of clients competitors and industry practices
• Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
• Research on industry trends, promotions, business cycles and retention rates
• Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
• Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
• Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
• Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
• Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
• Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
• Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
• Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
• Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
• Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 

Required Skills:

• Excellent communication and presentation skills 
• Ability to manage various types of clients
• Good analytical skills and data orientation (should be good with excel and data analysis)
• Excellent in Time Management
• Ability to manage and get work done through the teams

** Certification in Mulesoft Mandatory

** Btech/BE /MCA only with 6+ exp in Mulesoft

** Ready to join within 0-15 days/ serving NP

SOA

REST

Web Services

Mule ESB

Anypoint Studio

API Management

CloudHub

Integration Patterns

Good Communication skills

Designation: Account Director Team: Account Management

Grade: 6

Job Location: Mumbai/ Gurugram

Reporting Manager: Business Head

Job Purpose

The Account Director is responsible for maintaining a leadership position in the market by contributing to:

● Success of a set of assigned client accounts, leading to account renewals and upsells

● Building of capable, independent and motivated teams

● Accurate internal planning, budgeting and forecasting

Role Responsibilities & Deliverables

1. Strategic ● Create plans, budgets & forecasts for internal consumption and usage ● Review & vet decoded client briefs of existing clients every quarter and of new clients as they come in ● Create and communicate Annual Operating Plans (AOP) basis the clients’ decoded briefs. Update the AOP incase of significant modifications in the client’s brief or digital platform policies during the course of the year ● Create quarterly execution plans based on internal plans and decoded client briefs ● Update resource planning basis quarterly FTE and utilization mapping ● Maintain monthly client P&Ls ● Ensure achievement of billing targets by the team ● Ensure timely renewal of contracts. Identify any obstacles to contract renewal well in advance, and resolve (or escalate) the same

2. Communication & Coordination

● Monthly / Quarterly (as pre-defined) meetings with clients to build relationship, understand client’s strategic / growth plans and identify upsell opportunities ● Monthly communication with clients to provide updates and collect feedback ● Ensure timely and proactive response to client emails (by self and by team) Mumbai | Gurugram

3. Account Management

● Brainstorm (when required) with relevant teams for client pitches and execution of briefs ● Ensure accurate referencing and industry benchmarking by the team ● Upsell offerings to existing clients based on specifically identified needs of the client ● Strategic intervention and inputs to the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same

4. Finance ● Follow up with the client for any overdue payment and ensure it’s release incase the Associate AD isn’t able to ● Review quarterly financial trackers and update the management on the same. Provide necessary inputs and course correction where required

5. Team ● Hire capable, independent resources that can understand, communicate and execute client briefs accurately ● Create a team culture of research and self-development ● Work with the L&D team to structure training programs that directly impact work quality along with specific competencies

Core Competencies

1. Business & Financial Acumen ● Fluency in comprehending, tracking and maintaining financial data ● Keenness in understanding Client business with the aim at linking team efforts with Client revenue

2. Leadership & Team Management ● Lead by example & mentor team members ● Keep team members motivated at all times ● Ensure quality resources are brought on board ● Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback) ● Train, mentor and motivate the team Mumbai | Gurugram

3. Industry Knowledge ● Monitor competitor offerings and identify potential business avenues ● Update self and the team on the latest industry trends

4. Customer Focus ● Keep client needs in mind while framing strategies ● Timely resolution of client escalations

5. Planning & Organizing ● Tactfully prioritise tasks and projects to manage work across brands ● Deliver quality work within deadlines with the available resources

6. Communication ● Excellent written and verbal skills ● Ability to clearly articulate complex ideas and strategies to clients and the team ● Ability to sell work and ideas, and respond positively to feedback

Desired Qualifications & Expereince

1. UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.

2. Candidates with 5+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three

3. Prior team management experience preferred

4. Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it

About Company:

In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences

About the Role:

We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.

What You’ll Be Doing:

1. Brand Partnership Development:

• Identify and pursue new business opportunities for brand partnerships.

• Build and maintain a strong pipeline of potential partners within the D2C industry.

• Develop and execute strategies to expand the company's brand partnership portfolio.

2. Sales Funnel Management:

• Manage the end-to-end sales process, from lead generation to deal closure.

• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.

• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.

3. Industry Knowledge:

• Stay abreast of industry trends and developments within the D2C space.

• Leverage industry knowledge to position our company as a strategic partner for potential brands.

• Provide insights and recommendations to internal teams based on market intelligence.

4. Relationship Building:

• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.

• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.

• Collaborate with internal teams to enhance the overall partner experience.

Requirements:

1. Bachelor's or Master’s degree in Business, Marketing, or a related field.

2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.

3. Strong network and connections within the D2C space.

4. Excellent communication and negotiation skills.

5. Ability to work collaboratively in a cross-functional team environment.

6. Results-oriented with a focus on meeting and exceeding sales targets.

7. Adaptability and resilience in a rapidly changing business landscape.

If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.

Job Requirements

Must have:

• Experience working on Node.js with Typescript and Express.
• Experience working with SQL and NoSQL databases. Experience with PostgreSQL and DynamoDB would be preferred.

Nice to have:

• Experience in ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms.
• Knowledge of Unit testing frameworks

.

Job Responsibilities

• Design, build and maintain software applications.
• Write well-designed, testable, efficient code by using best software development practices.

We are a learner-centric global EdTech company that transforms people's passion into profession through new-age, future-ready and industry-relevant education. We equip learners with cutting-edge skills and qualifications so they can #StayRelevant in a transforming global landscape.

We are looking for an Admission Counsellor who can join our young and vibrant team. If you are someone who has the gift of the gab and wants to transform the higher education sector, we would love to hear from you. As part of our team, you will be in the forefront of transformative initiatives in higher education and a valuable resource who will directly contribute to and benefit from our growth.

Roles and Responsibilities:

● Connect daily with 80-100 working professionals on calls accordingly and make prospectives via CRM database provided to every individual.(Minimum 120 minutes of talktime.)

● Understand each student's area of interest, build rapport and identify avenues of upskilling.

● Provide comprehensive information about available programs to students via phone calls, emails, WhatsApp, etc.

● Diligently complete daily tasks and achieve monthly targets. Qualifications:

● Excellent communication skills and the ability to steer conversations. ● Bachelor's degree in any discipline.

● Candidates from the Education, Insurance, EdTech, BPO, KPO and BFSI sectors will be given preference.

● Freshers can also apply. 

Cirtru is one of the fastest growing rental housing marketplace startups in the USA. We encourage innovation, social interaction, and fun while moving at a fast pace, and are never afraid to break the mold.

As an SEO Outreach Specialist, you will prospect, qualify, and engage with relevant sites and prospective partners to promote our website and increase our authority online. You will own the process from beginning to end and beyond. You will also collaborate with the writers to create link-worthy content and request new content or content changes when opportunities arise.

You will be responsible for prospecting sites based on relevancy, qualifying sites, and gathering correct contact information. You will be responsible for reaching out and trying to establish a connection. You will also be responsible for monitoring inbound communications, building relationships and partnerships, and following up effectively.

• 3+ years of recent experience on outbound or outreach campaigns.
• Intermediate knowledge of SEO concepts preferred.
• Excellent written communication skills.
• Excellent command of the English language.
• Experience with tools like Outreach.io, BuzzStream, or Pitchbox preferred.
• Experience keeping track of metrics and being able to report them when needed.
• You must be able to thrive with deadlines and competitive goals.
• You must be comfortable with using G Suite apps such as Sheets and Docs.
• You must be comfortable collaborating with a team to get tasks completed as well as working independently.
• Genuine enthusiasm and a can-do attitude.
• Big plus if you’ve had public relations expertise.
• You must be a world-class individual contributor to thrive at Cirtru. You will not be here just to tell other people what to do.

We are looking for a Software Test Engineer . This individual will be involved in manual testing of Web & Mobile applications, SOAP web services and Rest APIs.

Role Description

• Individual will be responsible to developing manual test scripts.
• Analyze and prepare positive and negative test scenarios.
• Responsible to executing automated and manual test cases.
• Responsible to tracking and logging defects during execution.
• Generating reports such as defect analysis report, project status report, etc.
• Actively participate in requirement analysis, test design and sprint planning.
• Identify opportunities for continuous improvement.
• Provide proactive advice and feedback throughout the software testing lifecycle for prevention and early correction of quality problem.
• Document lessons learned, help maintain knowledge database.

Desired Profile

• Good Knowledge in JIRA, web service testing & Confluence.
• Good Knowledge API testing using SOAP-UI & POSTMAN.
• Good Knowledge of Mobile Testing (Android & IOS platform)
• Basic knowledge of SQL queries
• Have good understanding of Software testing lifecycle.
• Should have Knowledge in various test development and design methodologies.
• Good working knowledge on agile methodology (Scrum& KANBAN) and process.
• Knowledge on Automation using UFT/Selenium.
• Sound interpersonal and team working skills
• Demonstrate relationship building and teamwork skills within all levels of the organization in a collaborative effort
• Must be adaptable in a changing environment and be effective in many different business settings
• Should be able to understand customer / end users’ requirements and should own the issue till closure.
• Work Experience: 2-5 years in Software Testing (Preferred candidate from Digital Health Domain)
• Education Qualification: B.Tech (CS/IT), MCA , M.Sc (CS/IT), MCS, BCA, B. Sc (CS)