11+ Avaya CMS Jobs in Hyderabad | Avaya CMS Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

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• Avaya ACSS certification

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• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Job Title : Informatica Administrator

Experience : 3 to 8 Years

Location : Hyderabad / Bangalore / Pune

Shift : Night Shift (10:30 PM – 7:30 AM)

Mode of Work : Hybrid – 3 Days Work From Office (WFO)

Job Overview :

We are hiring experienced Informatica Administrators to join our dynamic team. This is a night shift role, and we’re looking for professionals with a strong understanding of Informatica Admin tasks including patching, migrations, access management, and job scheduling.

Mandatory Skills : Informatica Administration, Patching & Migration, User Access Management, Job Scheduling, Ticketing Tools, Night Shift Support.

Key Responsibilities :

• Provide hands-on support for Informatica Administration including monitoring and maintenance.
• Manage application upgrades, patching, and perform migrations across different environments.
• Monitor user access and perform user management activities.
• Support data refresh activities across various systems and environments.
• Collaborate with vendor support teams to resolve product-related issues.
• Handle implementation and scheduling of Informatica objects.
• Participate in ticket resolution using monitoring tools.
• Work effectively during night shift schedules as per monthly rotation.

Required Skills :

• Minimum 5+ Years of hands-on experience in Informatica Administration.
• Strong expertise in application support, patching, and user access management.
• Experience in working with ticketing and monitoring tools.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a 24x7 support environment with a focus on night shifts.

Shift Details :

• Primary Shift : 10:30 PM – 7:30 AM (Night Shift)
• Other Shifts (Rotation-based) :
• 7:00 AM – 4:00 PM
• 2:00 PM – 11:00 PM

Technical Skills – Must have  

 Lead the design and development of AI-driven test automation frameworks and solutions.

 Collaborate with stakeholders (e.g., product managers, developers, data scientists) to understand testing requirements and identify areas where AI automation can be effectively implemented.

 Develop and implement test automation strategies for AI-based systems, encompassing various aspects like data generation, model testing, and performance evaluation.

 Evaluate and select appropriate tools and technologies for AI test automation, including AI frameworks, testing tools, and automation platforms.

 Define and implement best practices for AI test automation, covering areas like code standards, test case design, test data management, and ethical considerations.

 Lead and mentor a team of test automation engineers in designing, developing, and executing AI test automation solutions.

 Collaborate with development teams to ensure the testability of AI models and systems, providing guidance and feedback throughout the development lifecycle.

 Analyze test results and identify areas for improvement in the AI automation process, continuously optimizing testing effectiveness and efficiency.

 Stay up-to-date with the latest advancements and trends in AI and automation technologies, actively adapting and implementing new knowledge to enhance testing capabilities.

 Knowledge in Generative AI and Conversational AI for implementation in test automation strategies is highly desirable.

 Proficiency in programming languages commonly used in AI, such as Python, Java, or R.

 Knowledge on AI frameworks and libraries, such as TensorFlow, PyTorch, or scikit-learn.

 Familiarity with testing methodologies and practices, including Agile and DevOps.

 Working experience on Python/Java and Selenium also knowledge in prompt engineering.

Key Responsibilities:

Sales and Business Development:

• Lead the branch team to achieve sales targets for Loan Against Property (LAP) products, ensuring overall growth in the branch's portfolio.
• Develop and implement strategies to acquire new clients, cross-sell products, and maintain long-term relationships with customers.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of market demands.
• Promote the LAP product offerings through various channels, including partnerships, referral networks, and local events.

Team Leadership and Management:

• Manage, mentor, and guide the sales and operational teams to achieve individual and branch-wide sales goals.
• Conduct regular performance reviews and provide coaching and training to enhance the sales team’s skills.
• Ensure adherence to organizational standards and processes in customer acquisition and relationship management.

Customer Relationship Management:

• Establish and maintain strong relationships with key clients, stakeholders, and other business partners.
• Provide high-level support for the LAP product offering, including assisting clients with queries and guiding them through the loan process.
• Resolve customer issues or concerns related to LAP applications and ensure timely and efficient processing.

Operational Management:

• Oversee the day-to-day operations of the branch, including loan origination, documentation, disbursement, collections, and compliance.
• Ensure the branch maintains a smooth, efficient, and compliant operation in line with internal policies and external regulations.
• Monitor and maintain branch financials, including revenue, expenses, and profitability.

Reporting and Compliance:

• Provide regular reports to senior management on branch performance, including sales achievements, operational issues, and market trends.
• Ensure all processes comply with regulatory guidelines, including KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.

Job Summary:

We are looking for a Flutter Developer with 1+ years of experience to join our dynamic team. The ideal candidate should have hands-on experience in developing cross-platform mobile applications using Flutter and Dart. You will be responsible for designing, developing, and maintaining high-performance mobile applications that provide an exceptional user experience.

Key Responsibilities:

• Develop and maintain mobile applications using Flutter & Dart for Android and iOS platforms.
• Collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces.
• Write clean, maintainable, and efficient code following best practices.
• Integrate APIs and third-party services into mobile applications.
• Optimize app performance and troubleshoot bugs or performance issues.
• Work closely with backend developers to ensure seamless integration.
• Keep up with the latest Flutter updates and industry trends.

Required Skills & Qualifications:

• 1+ years of experience in Flutter app development.
• Proficiency in Dart programming language.
• Strong knowledge of State Management (Provider, Riverpod, Bloc, GetX, etc.).
• Experience with RESTful APIs and third-party libraries integration.
• Understanding of mobile app development lifecycle and best practices.
• Experience with Firebase (Auth, Firestore, Push Notifications, etc.) is a plus.
• Familiarity with Git/GitHub for version control.
• Strong debugging and problem-solving skills.
• Ability to work independently and as part of a team.

Nice-to-Have Skills:

• Experience with native Android (Kotlin/Java) or iOS (Swift/Objective-C) development.
• Knowledge of CI/CD pipelines for Flutter apps.
• Experience in publishing apps on Google Play Store and Apple App Store.

This position demands strong banking /BFSI domain expertise,

precisely retail lending stack.

Senior Presales Manager / Leads.

Work Location : Hyderabad.

Pennant is looking for highly experienced and seasoned Senior Presales Manager to drive the presales function and to support the Sales and Business Development team from functional and solution perspective of Lending Factory which is Pennant's flagship product suite covers the complete loan life cycle. As a senior presales manager, you are accountable for driving the presales life cycle in client acquisition, revenue generation and growth. If you are seasoned professional with excellent understanding of the business application from the functional and technical perspective preferably in the BFSI area, this is an excellent opportunity with tremendous growth potential.

Growth Opportunity:

Banking is the biggest consumer of technology and the share is simply growing. Banks generate maximum profits out of Lending operations hence it’s imperative for them to ensure they use the right business driven technological platforms or solution right from the customer on-boarding, origination, servicing till the closure. In the past few years FI’s have not been able to refresh lending tech stack and that’s leading to challenges, higher operational cost and customer dissatisfaction. However the stupendous growth in lending activities across the segments, markets and LOB’s in the recent times has created once in a decade business opportunity for Pennant. Do you want to be part of our growth story?

Roles & Responsibilities:

·      You have to bring in domain and industry knowledge, share know-how gained through client interactions in a structured way to the product engineering, implementation, sales, marketing and senior management;

·      Role involves gathering market competition and customer information, responding to RFPs/RFIs- Functional/Technical compliances, Solution Preparation, Proposal preparation, as per the timelines of prospect/customer, coordinate with different internal/external teams to identify the business pains to offer a solution in line with the client requirement

·      Work closely with various internal teams to orchestrate the right technical, functional and commercial responses that create differentiated value for Pennant and help winning bids;

·      Take bottom line responsibility for highest possible quality of our responses, presentations and interactions with the prospect;

·      Prepare and present the company and its responses to CXO’s of the prospect;

·      Lead discovery workshops to determine customers business challenges and deliver product demonstrations to align solution with customer needs

·      Collaborate with marketing and take responsibility to build collaterals for specific LOB’s, personas and modules; refresh them on regular basis;

·      Write blogs, whitepapers and contribute content for website/social media as an when required; get noticed;

·      Mentoring and handholding the junior staff and build excellent presales capabilities

·      Deserving candidate would have worked in the past in technical solutions and presales capacity

Skills and Competencies:

·      Great presentation and communication skills is a must;

·      Hunger for world class quality work is expected;

·      Minimum of 5 years plus experience in handling multi-million USD international pursuits;

·      Knowledge of principles and methods for showing, promoting, and selling products or services to the highest possible quality;

·      Deep knowledge of banking applications, hardware and software, including lending business processes and programming;

·      Coordination, presentation skills, objection handling and effective written communication, questioning skills, influencing and personal impact;

·      Excellent intra personal skills and problem-solving skills;

·      Able to persuade client to buy our software;

·      Demonstrating integrity and transparency in the engagement;

Experience & Qualifications:

·      Experience : 8-15 years (I am open to consider Presales Consultants with 4+ years of experience also)

·      MBA graduate from a reputed institute or CA

Job Details:

·      Work Location : Hyderabad .. - 5 days, Work from office, no hybrid now.

·      Territory : Domestic and International Markets

• Attributes: Resourceful, Self-starter, Independent and Self-motivated, Ambitious, Entrepreneurial spirit, Collaborative, Focused

About Pennant:

Pennant Technologies is an agile, innovative financial technology company that powers the lending operations of global banks and financial institutions - HDFC, Bajaj Finserve, LIC HFL, Godrej HFL, RAK Bank, QNB to name a few.

Its suite of future ready lending products and solutions offer banks composable features and scalable capabilities to deliver differentiated loan origination, servicing and collections experiences for their customers. Trusted by leading banks and financial institutions in Asia, Pennant’s award-winning lending platform has managed more than 10 Million loans and facilitates 50 Million loan transactions per year.

Pennant is HQ in Hyderabad and have offices and/ business operations in India, ME, Saudi, Australia, Philippines and UK. We are aggressively expanding across the geographies and adding to our 450+ workforce, spread across multiple locations. Visit us at www.pennanttech.com

We are looking for a Technical Program Manager with at least 12 years of experience managing the planning, execution, and delivery of complex technical projects or programs. You will ensure that technical projects are completed within agreed-upon timelines, budgets, and quality standards, and shall play a critical role in ensuring the successful delivery of complex technical projects and programs.

No of Positions 1

Skills Required

• 12+ years experience with development background and excellent communication skills
• Should have strong project management and people skills along with technology skills (primarily web based application development, but can be any)
• Program Planning: Define the scope and objectives of the program and develop a detailed project plan, including schedules, budgets, and resource requirements.
• Risk Management: Manage program risks, develops mitigation plans, and communicates risk status to stakeholders.
• Stakeholder Management: Work closely with stakeholders to ensure that program objectives are aligned with business goals and objectives.
• Communication: Communicate program status, risks, and issues to stakeholders and senior management.
• Project Management: Manage the day-to-day \ activities of the project team, ensuring that tasks are completed on time and within budget.
• Quality Assurance: Ensure that the program meets the required quality standards.
• Resource Management: Manage program resources, including staffing, budget, and equipment.
• Change Management: Manage changes to the program scope, schedule, and budget and ensures that stakeholders are informed and aligned with the changes.
• Technical Expertise: You will have the strong technical expertise to understand the technical aspects of the program and provide guidance to the project team.
• Continuous Improvement: Continuously monitor and evaluate program performance and identify opportunities for improvement.
• Collaboration: Collaborate effectively with cross-functional teams, including software engineers, product managers, and other stakeholders. You must be able to build and maintain strong relationships with team members and stakeholders to ensure the project's success.

Roles & Responsibilities:

• Supervise, plan, and manage the stages of product development, approving the product at each stage.
• For maximum efficiency, create detailed project plans at each stage of product development.
• Maintain a steady flow of ideas and solutions during product development initiatives in order to introduce innovation and improve operational efficiency.
• Keep track of key metrics and create reports to communicate development progress to senior management, product managers, and cross-functional stakeholders.
• Work with a variety of teams, such as software architects, software engineers, system engineers, developers, and product teams.
• Determine cross-team dependencies and include them in the program planning process.
• Determine how to solve technical problems by diagnosing them and suggesting potential solutions.
• Ensure that product development and delivery can be completed within the product budget and timeframe.
• Oversee the product deployment process and, if necessary, assist with the integration process.
• Make necessary changes to product development processes based on performance metrics.
• Stay current on the latest developments in our product category and industry.
• Ensure complete compliance with industry standards by documenting all processes and adjusting them as needed.
• Manage project escalations and assist in the formation of project teams as needed.
• Maintain and implement project plans within the organization necessary technical programs to assist product management teams.

Experience: 12+Years

Location: Hyderabad

Python API DeveloperJD:  
Experience: 4-6 Yrs
Notice Period: 10-20 days or within 1 month

>> Develop and maintain various security software products with queues, caching & database management.
>> Hands-on experience in Coding in Python is required along with Knowledge about Data Structures and object-oriented programming, Algorithms.
>> Extensive experience in developing asynchronous systems.
>> Integration of user-facing elements developed by front-end developers with server-side logic
>> Implementation of security and data protection.
>> Performance tuning, improvement, balancing, usability, automation

Mandatory Skills:

• Python
• Flask/Django
• API

• Very Strong communication and consulting skills
• Strong front-end development skills, experience with JavaScript libraries/frameworks mainly Angular JS Preferably Version 7 or Version 5
• Experience working with server-side JavaScript Frameworks and build tools (node.js, bower, grunt, gulp)
• Demonstrable experience developing large-scale applications using one or more MV* patterns (MVVM, MVC, MVP)
• Expertise in developing single page web applications using front-end routing, consuming JSON-based RESTful APIs, client-side templating
• Strong competency in responsive layouts leveraging CSS and media queries and related UI frameworks (e.g., Bootstrap, Foundation)
• Experience with CSS preprocessors (e.g., Sass, LESS)
• Experience with code analysis tools (e.g., JSLint, JSPerf)
• Practical knowledge of web page optimization techniques and guidelines for fast page load times
• Strong understanding of Ajax and/or promises
• Experience working in an agile, multidisciplinary team.
• Experience working with a distributed version control system (git, mercurial)
• Experience writing unit tests in one or more of the following: karma, mocha, chai, sinon, jasmine, jest
• Experience working on AWS. Basic understanding of Security Groups/ VPC etc.
• Experience on working with & integrating with microservices
• Experience on developing/ using CI/CD pipeline using Jenkins/ Git