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• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Business Analyst - IT Solutions
Position: Business Analyst Department, Information Technology
Employment Type: Full-time
Experience Level: 1-3 years
Role Overview:
We are seeking a dynamic Business Analyst to bridge the gap between business requirements and technical solutions. This client-facing role involves analyzing business processes, gathering requirements, and ensuring successful project delivery without hands-on programming.
Key Responsibilities:
- Gather and document business requirements from clients and stakeholders
- Analyze current business processes and identify improvement opportunities
- Create detailed functional specifications and user stories
- Facilitate meetings between technical teams and business stakeholders
- Conduct user acceptance testing and training sessions
- Prepare project documentation, reports, and presentations
- Support pre-sales activities and client demonstrations
Required Qualifications:
- Bachelor's degree in Business, IT, or related field
- 1-3 years of experience in business analysis or similar role
- Basic understanding of software development lifecycle
- Good communication and presentation skills
- Client-facing experience preferred
- Basic knowledge of project management methodologies
Preferred Qualifications:
- Experience in software/technology industry
- Understanding of database concepts and system integration
- Experience with wireframing and prototyping tools
Must have
Proven understanding of Data Modelling and Analytics
Advanced knowledge and experience working with relational and NOSQL databases as well as data warehousing.
Experience of working with Microsoft’s BI technology stack SSIS, SSRS, SSAS (tabular model), Power BI, Power Query, Excel.
Experience with Microsoft Azure Analytics tools and technologies such as Azure Synapse Analytics, Azure Data Bricks, HD Insight, Azure Data Factory, Azure Machine learning, Azure Stream Analytics, Azure Data Lake, Azure Analysis Services, Event Hubs, Azure Data Explorer, Azure Data Share, Azure Time Series Insights.
Good interpersonal, verbal, and written communication skills with a proven ability to explain complex technical ideas and problems clearly to non-experts
Good to have
Self-motivated, enthusiastic, and strong problem solving skills
Cultural awareness and experience of delivering solutions internationally working in an agile project delivery environment.
Experience maintaining source control in Git or Azure DevOps
Strong experience with various Software Development Life cycles (SDLC) methodologies: Agile or Standard waterfall initiatives
Proven experience working with various Project Management practices and disciplines
Demonstrated strong interpersonal skills to augment a close working relationship with cross functional teams
A history of designing and implementing reporting solutions that are both functional and engaging
Meticulous attention to detail
Proficiency in DAX, MDX, Python/Scala/Spark SQL
Non-profit sector knowledge/experience
Cosmos DB
Machine Learning
Roles & Responsibilities
Provide the organisation with accurate and timely BI solutions based on requirements gathered through business partnering activities
Maintain and support existing BI solutions
Proactively source new and innovative solutions that provide clear business value and construct ‘proof of concepts’ to demonstrate the new solutions
Proactively identify any technical project risks/issues related to BI
Estimate and deliver BI project tasks to agreed prioritisation and timeframes
Support the IT Service Delivery team with the BI reporting environment
Assist product owners in designing, agreeing, implementing and managing changes to the BI environment
Maintain accurate technical documentation
Communicate data and insights
Job description:
- Hands on skills in Java programming languages
- Experience of testing of Cloud Native applications with exposure of Kafka.
- Understanding the concepts of K8, Caching, Rest / GRPC and Observability
- Experience with good programming or scripting practices and tools: code review, ADO/Jenkin etc
- Apply expertise in Java, API Testing, Cucumber or other test frameworks to design, develop and maintain automation test suites.
- Intimate familiarity with QA concepts: white-/black-/grey-box testing, acceptance/regression test, system integration test, performance/stress test, and security tests


Job Description
Responsibilities
- Develop Python Based API’s using FastAPI and Flask frameworks.
- Implementation of workflow using Apache airflow or similar tools.
- Follow and enforce organization defined SDLC within the offshore team.
- Writing and modifying Docker files for the back end and Front-End Components.
- Integrate CI/CD pipelines for Automation and Code quality checks.
- Writing complex ORM mappings using SQLAlchemy.
- Unit testing using pytest, unittest etc.
Required Skills:
- Strong experience in Python and python-based technologies and frameworks including Flask, Fastapi, SQLAlchemy.
- Experience with AWS services like ECS, S3, ECR, Secrets manager, RDS, ELB, API Gateway, Cloudwatch logs, SNS, SQS, SES, Elastic Cache.
- Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases, writing raw SQL queries.
- Experience of using ORM frameworks like SQLAlchemy.
- Experience integrating 3rd party APIs.
- Strong understanding of OAuth protocol.
- Experience working with docker and dockerfile.
- Understanding of microservices pattern and architecture.
- Experience with Git, GitFlow, code review process.
- Must enjoy problem solving, have excellent communication skills and be a good team player.
Good To Have:
- Develop Front End Components using VueJS and ReactJS.
- Familiarity with pipeline deployment process, Terraform scripts.
- Familiarity with Sumologic.
- Familiarity with Data warehouse tools like Snowflake.


• Over +7 years of professional experience in analyzing, designing, developing and deploying client server web applications using .NET Core, C#, ASP.NET MVC and WEB API.
• Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.
• Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.
• Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.
• Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.
• Extensive experience in conceptual data modeling, build out database design and schema, performing SQL query optimization and stored procedures using Microsoft SQL Server.
• Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.
· Oracle CPQ Configuration/BML Development knowledge to meet documented business process requirements.
· Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development in a CPQ environment.
· Working knowledge on complex product hierarchy and pricing models
· Expertise in BOM, Integrations
· Good knowledge in REST APIs, CSS, Java Script (CPQJS APIs) and XSL.
· Experience in handling CPQ Migrations and release upgrades.
· Better understanding of CPQ best practices and addressing performance related issues.
· Should be able to troubleshoot and resolve the system issues
· Playing a critical role in testing, evaluating and delivering high quality end product.
· Sound knowledge in Quote to Cash process.


We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. You will also be responsible for building rich UI components with React.
Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS, .
Requirements:
- Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
- Should have experience in building Rich UI components with React.js.
- Should have hands on experience on MongoDB.
- Strong understanding of JavaScript, its quirks and workarounds.
- Knowledge of ES6, ES7 and Object-oriented and functional programming.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
- Proficient understanding of code versioning tools, such as Git.
- Good to have knowledge on Redis DB.
- Good understanding of browser rendering behavior and performance.
- Good to have exposure working in an agile development environment.

Exceed your potential… come join us!
Edubridge is hiring for Java full stack trainer| | Remote/WFH |Full time.
Job description :
- 2+ years of experience in imparting technical training/ mentoring
- Must have very strong concepts of Software development process
- Must have hands-on and training experience on Core Java 8, Advanced Java, Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest, C# & C++, any backend language like Python
- Should have knowledge on Spring, Spring Boot and Hibernate
- Should have knowledge on Angular, Bootstrap
- Should be good in Operating systems GNU/Linux, Network fundamentals,
- Must have knowledge on MS office (Excel/ Word/ PowerPoint)
- Must have knowledge on NetBeans/ Eclipse or any other IDE.
- Should have knowledge on any of the Unit Testing tools.
- Self-Motivated and passionate about technology
- Excellent analytical and logical skills and team player
- Must have exceptional Communication Skills/ Presentation Skills
- Good Aptitude skills is preferred
Responsibilities:
- Ability to quickly learn any new technology and impart the same to other employees
- Ability to resolve all technical queries of students
- Conduct training sessions and drive the placement driven quality in the training
- Must be able to work independently without the supervision of a senior person
- Participate in reviews/ meetings
Qualification:
- UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
- PG: MCA/MS/MSC – Computer Science
- Any Graduate/ Post graduate, provided they are certified in similar courses
ABOUT EDUBRIDGE
EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.
Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.
To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/
You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products

This It company is having vacancy for Test Engineer position
Skills required:
•4- 8 + Years of experience in automation with Selenium Cucumber framework and C# /
Python
• Candidates must be able to write test plans, test scenarios, test cases and do
exploratory testing, be process-oriented and above all, do a good job at documenting
the work done.
• Demonstrate strong grip on understanding business requirements, technical aspects of
software testing like - security and performance in addition to the general software
testing best practices.
• Hands-on & experienced with web and mobile applications testing using manual and
automation tools.
• Should be strong in setting up Selenium Test environment (Selenium Webdriver, C#,
MSTest, Nunit and Azure Devops pipeline)
• Must have CI/CD tool exposure (Preferably Azure Devops)
• Hands on experience in mobile app automation (iOS and Android)
• Hands on experience in Web Service testing using RestAssured/SoapUI/Postman
• Experience with load testing and knowledge of load testing tools like Jmeter would be
a plus.
• Experience with Security testing using ZAP tool will be plus
• Exposure to reporting Framework – Extent Report, Allure, etc.
• Building Automation Framework, adapt to new Languages and Tools, Solution
Provider, also wider thought process in understanding of Service Virtualization and
Performance Testing.
• Understanding on upcoming Technologies and Tools, should be able to provide
hybrid / Custom Solutions. Should have built Custom Tools for Automation.
• Awareness in creating Test Automation Frameworks for large-scale distributed
systems\cloud infrastructure.
• Familiarity with configuration management tools for software development (Azure
Devops server)
• Responsible for driving automation test strategy
• Should be strong in DB concepts
• Vast experience in testing with external APIs and SDKs
Education
Bachelor or Masters Education in electronics, computer, software engineering or other
relevant discipline.

Deployment - client location, Hyderabad
Position - Permanent
Note : Immediate joiners needed only.
Job description:
8+ years of overall IT experience with .NET framework and Azure
. large/Enterprise Customer end to end Consulting Experience.
. Expert in C# development, .NET Core, React, Angular, PowerShell and Azure developments like Web jobs, REST based Web API.
- Experience in Azure and AWS Cloud
- Experience of working on Agile projects.
- Proven track record delivering complex projects end to end.
- Application Architectures including the use of cloud-based technology capabilities such as Teams, SPO, Azure, Application Life Cycle Management and Application Platform processes and technology.
- Troubleshoot and debugging technical issues in a variety of application environments.
- Oversee deliverables from partners, subcontractors, and resources .
- IP Reuse and IP creation
- Drive operational excellence and innovation, leveraging new ideas contributing to increasing Microsoft value to customers.
- Fluent in English, verbal, and written communications skills.
Qualification
- Must have a degree in Computer Science Engineering or equivalent work experience. Higher relevant education preferred.
- Experience working in a Services organization in a consulting capacity is strongly preferred. Experience working on multi-phase global implementations is preferred.
- Having Microsoft Certifications (M365, Azure, AWS, SharePoint, .Net) is a plus.