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Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

REQUIRED SKILLS :

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

ABOUT US: MX Player is the world’s best video player and the world’s largest video platform, with an install base of 500+ million worldwide and 350+ million in India. It has consistently ranked amongst the top 10 Android apps since 2012. MX Player reaches its vast user base via an ever increasing list of supported platforms including native Android and iOS apps, mobile and desktop web applications and other portable devices.

Roles and Responsibilities:

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.

- Strong knowledge of Android SDK - Familiarity with RESTful APIs to connect Android applications to back-end services - Strong knowledge of Android UI design principles, patterns, and best practices - Experience with offline storage, threading, and performance tuning - Familiarity with the use of additional sensors, such as gyroscope and accelerometer is a plus - Knowledge of the open-source Android ecosystem and the libraries available for common tasks - Familiarity with cloud message APIs and push notifications - A knack for benchmarking and optimisation - Proficient understanding of code versioning tools, such as Git - Familiarity with continuous integration - 3+ years of software engineering experience - BE/B.tech Computer Science or any other related technical field (or equivalent work experience)