Liferay developer

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

🚀 About the Role

Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.

🔹 Key Responsibilities

• Promote & Scale the Business Drive growth in both B2C and B2B markets.
• Understand Customer Needs – Identify market demands and tailor solutions accordingly.
• Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
• Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.

💡 What We’re Looking For

• Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
• Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
• Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
• Customer-Centric – Understand customer behavior to create personalized sales pitches.
• Leadership Potential – Take ownership and contribute to a high-performance team.
• Fast Learner & Adaptable – Quick to grasp new processes and drive results.

✨ Why Join Us?

• 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
• 📈 Impactful Work – Your ideas and strategies will directly shape our success.
• 🎯 Career Growth – Develop leadership and business skills for future career advancements.
• 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.

If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀

Kindly find below job details and share your resume if interested for the same:

Roles and Responsibilities:

• Should demonstrate warm calling prospects to qualified leads

• Should be able to achieve sales target

• Managing Sales for B2C/B2B Prospects

• Excellent interpersonal and communication skills to understand

the opportunity, and the needs of prospects

• Able to understand/explain concepts and ideas in a clear and

concise manner

• Good Listener, assertive and persuasive

• Should be a Team Player

• Generating daily reports

Key Skills:

• Direct Sales with customer oriented mindset

• Command over English is must

• Ability to pitch the product

• Eagerly learning new aspects

• Providing best solutions to customers Qualification:

• Bachelor's degree or equivalent experience in Business

• Relevant experience

• Excellent knowledge of MS Office

Company Introduction:

XLNC Technologies:

•An emerging IT consulting firm providing specialized services pertaining to Robotic Process Automation, Machine Learning and Artificial Intelligence.

•End-to-end solutions in the various sub-domains of automation

•Associated with LNT, Bajaj, GXO, TATA and others as well. We are official partners of Microsoft

XLNC Academy International Pvt LTD:

•We give all the trending courses like lean six sigma, prince2, digital marketing etc. We stand among the top 10 education academies in Asia.

•World Class Premier Training Institute accredited by The Council of Six Sigma Certification

•E-Learning courses, Instructor led Virtual Classroom & Blended Training

Carrerrunway:

•It helps the student in gaining their right career choices by using artificial intelligence and by having different assessments for students.

Regards,

Shraddha .R

XLNC Academy..

Nextyn is expanding and is looking for its next superstar - a research consultant. Please note - this is not related to financial or equity research. The role pertains to Market Research (Primary & Secondary)

The candidate must have:

1. At least 3 years of experience working in market research.
2. Must be capable of identifying and understanding new industries, globally and shortlisting research papers written by prominent researchers on the topic.
3. Good communication skills to speak with end clients
4. Prepare presentations to explain their findings to the end client

We're looking at immediate joiners or people with a maximum notice period of 15 days.

• BE/MTech/MCA/MSc
• 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
• Immediate joiners preferred*
• Candidates will be selected based on logical/technical and scenario-based testing

Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.

1. Technical Skills Desired:
   1. Experience in MS SQL Server and one of these Relational DB’s, PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch
   2. Design database tables, views, indexes
   3. Write functions and procedures for Middle Tier Development Team
   4. Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
   5. Query Optimization for performance improvement
   6. Design & develop SSIS Packages or any other Transformation tools for ETL

1. Functional Skills Desired:
   1. Banking / Insurance / Retail domain would be a
   2. Interaction with a client a

1. Knowledge in a Cloud Platform (AWS / Azure)
2. Knowledge on version control system (SVN / Git)
3. Exposure to Quality and Process Management
4. Knowledge in Agile Methodology

1. Soft skills: (additional)
   1. Team building (attitude to train, work along, mentor juniors)
   2. Communication skills (all kinds)
   3. Quality consciousness
   4. Analytical acumen to all business requirements

Essential Duties and Responsibilities

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review 

Adhere to Experian policies and procedures

• Work under the Experian behaviors and values
• Facilitate and drive performance management processes
• Champion a culture where the fair treatment of customers is at the heart of the Experian business 
• Ensure that by leading by example, you adhere to all regulatory requirements and apply appropriate controls in the interests of customers
• Through the adoption of a top down approach, demonstrate a culture where all our people understand their regulatory obligations, including what the fair treatment of customer’s means to them and our organization

Qualifications

• Should  have years of experience in developing and supporting Java/J2EE based application
• Should provide consultation on new development, enhancements, bug fixes and deployment and involve in complete product life cycle
• Should undertake any development/coding activities that might require during project life cycle
• Should have good core java concept like Collection, Multi-Threading JDBC File handling etc.
• Should have experience in Spring, Spring Boot, JPA, Hibernate
• Should have experience in Web service testing tool like SOAP UI, PostMan
• Should have working experience with database like Oracle, MSSQL Server, MySQL
• Should have enriched experience in client interfacing
• Should have good communication skills

Technologies

1. Java, Java EE
2. Spring, Spring Boot, JPA, Hibernate
3. Java Multi-Threading
4. Web service using SOAP/REST
5. JIRA, Confluence, Bitbucket
6. Oracle, SQL Server, MySQL
7. WebLogic, Tomcat , JBOSS

Role- Product manager 

We are seeking a Product Manager who will have a passion for agile, creating new delivery processes. This role includes leading cross-functional resources necessary for successful product definition where you will provide relevant business context for Agile software development team and leading team through planning exercises designed to help select development work for timeboxed execution.

Experience range- 8-14 Years

Responsibilities

•   Create and ensure a shared understanding of product vision and strategy amongst all members of the team.
•  Define a product portfolio from a product strategy that balances business need, opportunity, feasibility, and achievability.
•  Demonstrate platform thinking by abstracting feature requests into “classes of problems” and creating an extensible product which can be used for a variety of current and future needs.
•  Should have experience in Pre-sales.
• Backlog management, iteration planning, and elaboration of the user stories
• Guiding the team and organization on how to use Agile/Scrum best practices and values
• Partnering with Product Management to create and maintain a product backlog according to business value or ROI
• Create Product roadmap
• Understanding on NFR (Non-functional requirements.
• Understanding on Wireframing & Prototyping
• Lead the planning product release plans and set an expectation for delivery of new functionalities
• Providing an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
• Understanding knowledge of the market, the users, and the roadmap for the product.
• Represents the customer, interfaces and engages the customer
• Evangelize and market: communicate the value proposition and bring an emotional connection to the product to all stakeholders and team members.
• Drive research and competitive analysis to identify ways to transform the user experience, and create competitive opportunities.
• Reframe business solutions into actual business needs 
• Articulate how the product fulfils the business strategy and creates value to internal and external stakeholders (e.g. clients).
• Understand the technical aspects of software development – including software engineering, architecture, and technical tradeoffs – enough to ensure that technical choices don’t conflict with the product vision and strategy, but rather enable them.
• Partner with engineering leads and architects so that decisions on product and technology direction are not made in a vacuum.
• Make data-driven decisions: support portfolio choices with evidence from analytics and research.
• Align product strategies with other product managers, articulate how the product strategy fits into the broader ecosystem.
• Nurture regular communication and connection with business stakeholders to ensure that product strategy stays aligned with business priorities, and also to keep stakeholders abreast of learnings from customers that impact product direction.
• Always be “discovering” what customers and users need. Get out of the building: visit clients and speak with users/customers. Always be learning from user research conducted during product development cycles.
• Partner with Product Owners to ensure constant alignment with business and customer goals, and outcome expectations for delivery.

Requirements

• About 7+ years of overall exp and 3-4 years of relevant experience working as a Product Manager in a technology environment
• Solid Agile experience
• Understanding of technology; Language and Applications
• Additonal exp with API Banking Domain would be plus to the role
• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them.
• Ability to communicate clearly and concisely across technology and the business teams.
• Experience supporting/rolling out initiatives to commercial teams
• Experience with demand generation, account/territory management, opportunity management and contact management capabilities, functionality and workflows.

• Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
• Prepare and maintain code for various .Net applications and resolve any defects in systems.
• Prepare test-based applications for various .Net applications
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement

• Manage defect tracking system and resolve all issues and prepare update for systems
• Investigate and develop skills in new technologies
• Create technical specifications and test plans
• Monitor everyday activities of system and provide require support

• Required experience in .Net Core 2.2 and above, Web API, EF, AWS or Azure Cloud
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Snaplogic (both ground and cloud plex ) or Biztalk ( basic administration , simple xlt translations, and Api management ) or any other similar tool
• Update to .net 50 and Microsoft CORE 30 general coding practices
• Visual Studio use for C#
• Shared library through Nugget
• Unit Test / Test driven methods (use of Xunit and MOCK )
• Concepts of “;” service threading, caching, injection, NTier and entity 
• GIT repository (Gitflow branching strategies )
• Azure DevOps pull requests, commitments and Task usage
• SQL artifact writing (sprocs, tables, triggers , indexes, FKs ,and PKs)
• SQL understanding of relational database models

• Should have good problem-solving abilities
• Should be able to troubleshoot issues and determine the cause of a plan’s success or failure
• Should keep up to date with changes in the market and technology that would affect
• Good interpersonal and communication skills
• Comfortable to work as per client requirements/time zones
• Should possess strong team handling experience

About the Role:

Are you a talented & enthusiastic Android development expert with a love for mobile based technology and Open-Source communities? Would you like to work on a project with large social impact? Are you experienced with Databases on Android, creating developer APIs and complete Android applications? Are you comfortable leading a small team and interacting with stakeholders from customers and outside stakeholders? Then we would like to hear from you!

Key Responsibilities:

• Take part in the development and enhancement of an Open-Source SDK
• Be both an individual contributor with hands-on development responsibility, as well as a mentor and lead for a small developer team
• Contribute to the Open-Source community interaction, including participation in the discussion forums
• Review code contributions, review pull requests
• Create and maintain the documentation for the SDK
• Design and development a usable and functional Android reference app
• Hands-on Android development, including feature development, troubleshooting, debugging, problem solving and bug fixing
• Design and run your own unit test cases, integration test cases and test automation
• Analyze new requirements, investigate feasibility, suggest implementation options and estimate efforts timeline, dependencies and risks
• Collaborate closely with other development team members, including some being located at other parts of the world

Required Skills:

• 9+ years of experience in the software development industry
• 5+ years of experience in Android development
• 5+ years of experience in Java and/or Kotlin, with strong programming and software engineering skills
• Good understanding of Android related programming patterns and OS facilities, including activities, fragments, views, lifecycles and UI components
• Experience with SQLite database development
• Excellent communication skills, especially written
• Experience in creating software architecture and design document, as well as externally-focused technical documentations
• Readiness to work in a global team with contributors from different backgrounds, skills and locations
• Experience in leading small technical teams
• Bachelor’s degree in Software/Computer Engineering, Computer Science or related field, or comparable relevant experience

Preferred Bonus Skills:

• Experience in Design and Implementation of RESTful APIs
• Experience in Database design and implementation
• High proficiency in Kotlin, including multi-threading and synchronization (Kotlin coroutines)
• Experience in Open-Source development
• GitHub experience (Continuous Integration, GitHub routines)
• Real-life experience with mainstream commercial-grade mobile apps used by a broad user base (please provide links to app listings)
• Experience with Jetpack libraries (fragment library, recycler view)
• Familiarity with Java 8 libraries such as Java Time
• Hands-on experience in the Agile/Scrum development process
• Good understanding of OOPS concepts, design patterns, algorithms and data structures
• Good understanding of Material Design Language and human interface guidelines
• Experience with integrating mobile applications with cloud services