11+ Active listening Jobs in Chennai | Active listening Job openings in Chennai

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Support clients specifically in onboarding and adoption of ERP modules within our platform.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Job Description – Full Stack Development (various levels)

"RAP - Rapid Acceleration Partners" provides practical AI solutions for digital business transformation. Intending to democratize AI, RAP has developed RAPFlow - an AI orchestration platform for building content intelligence solutions and RAPBot - an RPA tool for end-to-end automation. RAP’s vision is to provide a unified Intelligent Process Automation platform centered around Computer Vision and Natural Language Processing, combining it with RPA.

If you have the passion to be part of a fast-growing team that is geared towards redefining how IPA solutions are delivered and have that X Factor to contribute to a world class product, we have a place for you! Visit https://rapidautomation.ai/ for more details about RAP.

Position : Full Stack Developer (various levels)

Location : Chennai

Experience : 1-2 Years

Job type : Permanent

Team: You will be part of an engineering team, developing software that enables customers to automate business processes with low-code/no-code. The product(s) that you will work on have Web Applications, Web Services, AI components/services, Desktop, and Browser automation 

components, Data Pipelines, Analytics, Frameworks for development/testing/CICD, and more.

Responsibilities: Full Stack Engineer, i.e.

• Work on any/all layers of existing or new products, developing end-to-end features

• Build generic or custom solutions for PoCs

• Package/deploy/support/maintain the product in production and dev/test environments

Skills - Must have:

• Full Stack Development

• React

• Node.js

• TypeScript

• Mongodb

Skills – Good to have:

• Docker

• Node-RED

• DevOps - CI/CD

• Cloud deployment, architecture, and technologies

About Us:

Lumel is a leading product development company headquartered in Plano , Texas having its development centre in Chennai, known for delivering innovative solutions that drive success for our clients. We are passionate about technology and are committed to building high-quality products that solve real-world problems.

Role Overview:

We are seeking a skilled PHP Developer to join our Product Development team. In this role, you will be responsible for developing, testing, and maintaining scalable web applications that meet our business needs. The ideal candidate is proficient in PHP and has experience working with modern frameworks, along with a strong understanding of web development best practices.

Key Responsibilities:

• Develop Web Applications: Design, develop, and maintain web applications using PHP and related technologies.
• Collaborate with Cross-Functional Teams: Work closely with front-end developers, designers, and product managers to integrate user-facing elements with server-side logic.
• Database Management: Design and manage databases, ensuring efficient data storage and retrieval.
• Code Optimization: Write clean, well-documented, and efficient code, and optimize existing code for better performance.
• API Integration: Develop and integrate APIs to enhance the functionality of web applications.
• Testing and Debugging: Perform thorough testing and debugging to ensure the stability and functionality of web applications.
• Stay Updated: Keep up-to-date with the latest PHP trends, tools, and technologies, and apply them to enhance our products.

Required Skills:

• Proficiency in PHP: Strong knowledge of PHP and experience with modern PHP frameworks like Laravel, Symfony, or CodeIgniter.
• Database Knowledge: Experience with MySQL or other relational databases, including database design and optimization.
• Familiarity with Front-End Technologies: Basic understanding of front-end technologies such as HTML, CSS, and JavaScript.
• API Development: Experience in developing and integrating RESTful APIs.
• Version Control: Proficiency in using version control systems like Git.
• Problem-Solving Skills: Ability to troubleshoot and resolve issues quickly and effectively.
• Attention to Detail: Commitment to writing high-quality code and maintaining coding standards.
• Team Collaboration: Ability to work effectively in a team environment and communicate clearly with colleagues.

Preferred Skills:

• Experience with CMS: Familiarity with content management systems like WordPress, Drupal, or Joomla.
• Knowledge of Cloud Platforms: Experience with cloud services like AWS, Azure, or Google Cloud is a plus.
• Security Best Practices: Understanding of security principles and how to apply them in web development.

What We Offer:

• Professional Growth: Opportunities for continuous learning and career advancement.
• Innovative Projects: Work on challenging and impactful projects that push the boundaries of technology.
• Supportive Environment: Join a team that values collaboration, creativity, and innovation.

• Must have 6+ years of experience in C/C++ programming language.
• Knowledge of Go programming language and Python programming language is a big plus.
• Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
• Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
• Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
• Experience with eBPF is a plus.
• Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with serverless technologies such as AWS Lambda.
• Exposure to machine learning technologies and distributed systems is a plus
• B.E/B.Tech/MS degree in Computer Science, or equivalent

Roles & Responsibilities :

• Develop and implement various tests for software applications.
• Evaluate designs and ensure compliance to business requirements.
• Prepare and update technical documents and develop Dot NET processes for various systems.
• Develop and perform tests on various software applications.
• Analyze architecture design and provide consultation to Dot net teams.
• Provide technical support and design enhancement for various applications.
• Analyze systems and develop solutions for the same.
• Experience in writing web applications using ASP.net MVC 4.0/4.5, C#, Entity Framework, SQL Server 2008/12
• Ability to write SQL queries and store procedures is required.
• Must be able to use JQuery to work on the user interface.
• Entity Framework as the data layer must be able to be used.
• Bootstrap, AngularJS, and Web API knowledge are advantages as well as experience with Javascript, AJAX, and JQuery.
• Solid understanding of relational database fundamentals in SQL Server 2008, developing stored procedures, and simple/complex SQL queries.
• Develop architecture documents for various applications.
• Coordinate with customers and analyze all user requirements.
• Analyze technical documents and determine problems in Dot NET application and provide consultation for resolution.

Skills Required:

• ASP.NET, VB.Net, C#, MySQL, SQL, JavaScript, Web services, and MVC
• Team Handling
• Good in documentation and preparation of reports

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings. 

What you can expect as a Technical Lead at HappyFox:

• You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.
• You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.
• You will actively work towards identifying, minimizing, and managing technical debt in the codebase.
• You will improve the development experience and the quality of the codebase. 
• You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application. 
• You will uphold the best practices and coding standards for the team through code review and technical feedback.
• You will take responsibility for key technical architecture and design decisions.
• You will take ownership of the stability and performance of the services that you work on.
• You will contribute to the strategic vision and long-term roadmap in your area of expertise.

You should apply if:

• You have 2+ years of experience in a technical lead role designing and building single-page web applications.
• You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have deep knowledge of HTML, CSS, and JavaScript
• You have experience building single-page apps and a good understanding of the best practices and coding patterns.
• You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.
• You have a desire to continuously improve and ship the best quality product.
• You have a pragmatic approach to making sure technical decisions align with actual business needs.
• You have a good understanding of the trade-offs when building for product value, reliability, or performance.
• You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.

iOS Developer Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

EXPERIENCE

iOS Developer Requirements:

• BE, B Tech, ME, M Tech, MCA in Computer Science with 3-9 years of experience

• Proven experience as an app developer.
• Proficient in Objective-C/ Swift/ Cocoa Touch.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git
• Ability to work with crash analytics, CI/CD etc regarding iOS development
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.

• Set up and run large scale PPC campaigns
• Optimize performance to increase reach, generate leads and transactions and reduce cost. (multiple optimizations in a day - if needed)
• Analyze trends, along with qualitative and quantitative data to recommend campaign changes and updates.
• Track and analyze website traffic flow and provide regular internal reports.
• Create performance reports with recommendations for improvements.
• Intra-team coordination to understand how the campaigns can yield more quality leads
• Certification is Google AdWords and Analytics is preferred

Experience:1-3 years of experience in;

• Planning, implementing, and reporting the performance of PPC campaigns for multiple clients
• Keyword research and analysis
• Media Planning
• Budget optimization

Platforms:

• Google Marketing Platform
• Specifically
• Google Adwords (Display, Mobile App, Video) and Analytics
• Bing Editor

Qualities

• Constant monitoring of the performance of multiple campaigns
• Attention to small details
• Updated on the latest trends on the above-mentioned platforms
• General Knowledge:
• Understanding of PPC Campaigns
• Understanding of advertising on Google, Facebook, Linkedin, and Twitter