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About KrispCall:

KrispCall is an innovative provider of AI-powered business phone solutions, transforming how businesses communicate. We are looking for a motivated and results-oriented Account Executive to join our team in Bangalore. This is a fantastic opportunity for fresh graduates eager to launch their careers in sales and be part of a growing tech company.

Key Responsibilities:

• As an Account Executive at KrispCall, your responsibilities will include:
• Proactively identifying and connecting with potential customers through both outbound and inbound channels.
• Presenting and demonstrating KrispCall’s products and services to prospective clients, highlighting their value and benefits.
• Building and maintaining strong relationships with clients to ensure satisfaction, long-term retention, and repeat business.
• Collaborating with the sales team to develop customized pitches, proposals, and solutions tailored to client needs.
• Consistently achieving and exceeding individual and team sales targets.
• Staying informed about industry trends, customer needs, and competitor activities to provide actionable insights.
• Qualifications and Skills:
• Fresh graduates and professionals with 1-2 years of experience who have a strong passion for sales and customer engagement.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport and trust with clients.
• Proactive, self-motivated, and eager to learn in a fast-paced environment.
• Ability to work independently as well as collaboratively within a team.
• Basic knowledge of CRM tools and sales processes is a plus, but not mandatory.

Key Skills Required:

• Sales-Presentation-Skills
• Strong communication and relationship-building abilities
• Teamwork and collaboration
• Proactive learning and adaptability
• Problem-solving and strategic thinking

What We Offer:

1. Competitive salary with performance-based incentives.
2. Opportunities for professional growth and skill development.
3. A dynamic and inclusive work environment that fosters innovation and collaboration.

Why Join KrispCall as an Account Executive?

At KrispCall, you’ll do more than just sell — you’ll build relationships and drive growth with cutting-edge communication solutions. If you’re passionate about sales, thrive in a fast-paced environment, and want to be part of an innovative, customer-focused team, we’d love to have you on board!

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)