7+ Active listening Jobs in Bangalore (Bengaluru) | Active listening Job openings in Bangalore (Bengaluru)

Job Description | Buyer Consultant

About Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and

services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail

of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process

and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous

success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking

to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.

To know more visit https://settlin.in

Basic Requirements:

 Any Graduate/Post-Graduate with sales and consulting aptitude.

 0-3 years of experience in sales/pre-sales/client onboarding/counseling/customer success management. Freshers can also

apply.

 Good analytical and communication skills (English).

 Quick learning ability, adaptability to changing business needs.

 Willingness to challenge the status quo and achieve business results.

Key Responsibilities:

 Tele consult incoming Buyers, assisting them throughout their property search.

 Attend inbound requests and queries on selected units, scheduling/confirming site visits with trained team members for site

visits.

 Understand the buyer's requirements, update all details in the portal, suggest best options, collect feedback, educate the

buyer on facts and real estate appreciations, and guide the buyer to a decision.

 Moderate negotiations or forward interested buyer profiles to a team of experts for negotiations and settlements.

Target Expectations:

 50 unique client visits and 1 deal every month is the basic productivity expected.

 Minimum 300+ unique in-bound requests from buyers will be assigned monthly. It goes upto 700+ for performing and

capable candidates.

 An average team member does 8+ deals in a quarter out of 900+ unique assigned in-bound requests. Star performers have

also achieved 20+ regularly.

Remuneration:

CTC: 3.6LPA to 4.8LPA plus incentives

Additional to above CTC, INR 35K - 45K+ (approximately per month average) incentives, is created on completion of 8+ deals in a

quarter. Part of it is paid in the same month, remaining is paid quarterly.

There is a component called Productivity Pay in the compensation structure.

For Eg. If your gross salary is 40k per month, INR 10500 would be assigned to productivity pay which will be paid on the closure of

certain basic targets (50 unique client visits and 1 deal).

Growth & Opportunities ahead:

The Buyers Consultant role also serves as the only funnel to the next upward role. All performing members in the above team, by

default earn the opportunity to move ahead to the Team Lead position. The eligibility for moving to the Team Lead role is consistent

performance for 8-12 months at the current position (measured in fixed automated indicators in CRM). There is no time limit on the

appraisal cycle and performers easily make it to the next level and beyond, within as less as 8-12 months, depending upon the

vacancies available.

Other Good to know details before applying:

1. Weekends (i.e. Saturday & Sundays) are working days. They are usually the most engaged days

2. First 2 months mandatory probation period with 1 paid leave allowed (apart from week-offs)

3. 6 days/week office. 1 day fixed week-off selected between Tuesday or Wednesday

4. General Office hours: 10.00 AM to 6.00 PM (Minimum 8 hours each work-day)

5. Total 30 days leaves in a year

Feel free to reach out if you have any questions or require further information. Good luck to all applicants!

JOB DESCRIPTION

Customer Support - Patient Calling (US Healthcare) Responsibilities: •

Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

EXPERTISE AND QUALIFICATIONS

Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •

Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India

We are seeking a dynamic and detail-oriented HR Recruiter to manage our end-to-end recruitment process. The ideal candidate will have a strong understanding of talent acquisition strategies, excellent interpersonal skills, and the ability to build relationships with both candidates and hiring managers.

Key Responsibilities

• Manage the full recruitment life cycle, from job posting to onboarding.
• Partner with hiring managers to identify staffing needs and develop job descriptions.
• Source potential candidates through online channels (e.g., LinkedIn, job boards, social media).
• Screen resumes, conduct interviews, and assess candidates’ qualifications.
• Coordinate and schedule interviews between candidates and hiring teams.
• Maintain candidate databases and recruitment reports.
• Build a talent pipeline for current and future hiring needs.
• Ensure a positive candidate experience throughout the hiring process.
• Stay updated on industry trends and best recruitment practices.
• Ensure compliance with labor laws and internal policies during recruitment.

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)