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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Job Title: Senior SDET (Software Development Engineer in Test)

Experience: 3–5 Years

Engagement Type: 6 Months Contract (C2H – Contract to Hire)

Location: Bengaluru, Onsite

Notice Period: Immediate to Short Joiners Only

Job Summary

We are looking for a Senior SDET with strong expertise in test automation for modern web and backend systems. The ideal candidate should have hands-on experience in frontend, backend, and API automation, along with exposure to distributed systems and cloud-native environments. Golang experience is preferred, though Java candidates willing to learn Golang are welcome.

Key Responsibilities

• Design, develop, and maintain automation test frameworks for frontend and backend systems
• Perform frontend automation using Playwright and Selenium
• Develop and execute API automation tests to validate backend services
• Collaborate with developers to understand system architecture and service interactions
• Ensure test coverage across microservices and distributed systems
• Debug and analyze failures across multiple services and environments
• Integrate automated tests into CI/CD pipelines
• Work closely with DevOps teams to validate deployments in containerized environments

Mandatory Skill Set

• Programming Language: Golang (preferred) or Java (must be willing to learn Golang)
• Frontend Automation: Playwright
• UI Automation: Selenium
• Backend Automation: Strong understanding of backend testing concepts
• API Testing: Hands-on experience with Rest Assured or similar tools
• Strong understanding of API concepts and terminology
• Experience working with distributed systems and microservices
• Containerization: Docker
• Orchestration: Kubernetes
• Experience with CI/CD pipelines
• Strong debugging and problem-solving skills across services

Good to Have

• Experience in cloud environments
• Exposure to performance or security testing
• Knowledge of test data management and mocking frameworks

As a Frontend Tech Lead at Gocomet, you will play a critical role in shaping the user interface and experience of our products. You will work in a collaborative environment, driving the development of responsive, efficient, and visually appealing web applications. This is an opportunity to leverage your expertise in frontend development and contribute to our mission of creating exceptional user interfaces.

Roles and Responsibilities:

● Provide technical leadership.

● Enforce coding standards and quality.

● Architect scalable frontend solutions.

● Manage frontend project tasks.

● Mentor and train team members.

● Optimize performance and user experience.

● Stay current with emerging technologies.

● Maintain transparent communication.

● Work closely with Program Managers and Designers to create engineering plans including timeframes, milestones and quality, reliability and performance goals.

Experience & Skills:

● 4+ years of frontend development experience.

● Proficiency in HTML, CSS, JavaScript/Typescript, React, Redux, Nextjs.

● Strong knowledge of modern frontend frameworks.

● Leadership and mentoring capabilities.

● Problem-solving and debugging skills.

● Commitment to continuous learning.

Benefits of the role include:

● Collaborative and innovative work environment.

● Opportunities for professional growth and development.

● Cutting-edge technology stack and tools.

● Make a significant impact on our products and the user experience.

● Join a team of passionate, creative, and driven individuals.

● 5 Days working.

● Flexible Working Hours.

● Health medical insurance coverage with Family, etc.

Why GoComet?

GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality. We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief. Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values. We're an equal opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities.

Know more about us: www.gocomet.com

https://www.youtube.com/watch?v=YxGt9ZCkaA8

https://youtu.be/jv9cAsgenSE

https://www.youtube.com/watch?v=Er0dHqxaaXc

https://youtu.be/0ql1eCVhiWA

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Vue.js and Quasar Framework, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

• Designing, developing, and testing UI for mobile and web applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• Bachelor's degree or equivalent in Computer Science
• 2+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object oriented web applications in Vue.js and Quasar Framework

Experience

2+ years of work experience using Vue.js

• The Recruitment Lead will be responsible for overall Annalect India recruitment strategy development, implementation and administration of recruitment programs. Execute Recruitment strategy to drive business results of each internal departments and appropriate stakeholders.
• The Recruitment Lead will possess and exercise exceptional skills in: problem solving, strategic thinking, and project/process management, coaching and fostering collaboration. To monitor and constantly reduces the costs of the recruitment process

Functions and Responsibilities:

40% Recruiting Strategy: Provide day to day support on the overall recruiting life cycle and building trusted relationships with hiring managers.

• Overall Recruiting Strategy for Annalect
  • Responsible towards the Annalect senior leadership in planning, developing, executing, and directing hiring strategies, processes, and programs for Annalect
  • Lead sourcing strategies through a variety of sourcing channels across all of Annalect’s recruiting needs.
    • Manage and maintain external search agency relationships, contracts, negotiations and effectiveness.
    • Develop and manage university and external program relationships to build additional sourcing pipelines.
    • Oversight over all Annalect open roles and health of the pipelines.
    • Identifying key industry related events and coordinating participation.
  • Responsible for partnering with Marketing and Design on all recruiting related activities including managing our social media brand related to hiring
  • Partnering effectively with the Annalect Global recruiting team, ensuring alignment on practices, and alignment on use of external agencies.
    • Hiring Manager Relationships
  • Responsible for building an understanding of our hiring needs, conducting a needs analysis and evaluation of job descriptions that best target our talent profiles.
  • Responsible for providing counsel to hiring managers on approaches to recruiting and interviewing practices
  • Act as a relationship manager between hiring managers and candidates, being responsible towards Annalect and balancing our needs and expectations with that of the candidate.
  • Partnering with the Annalect HR team on supporting Annalect Hiring manager needs.
  • Educating and enabling managers through the Annalect interview framework

30% Recruiting

• Manage open job postings and candidate pipeline
• Responsible for managing an active and passive pipeline search through a variety of recruiting channels.
• Responsible for ensuring a positive candidate experience throughout the life cycle of the recruitment process.
• Provide support on building out job descriptions
• Gathering candidate feedback in a timely manner
• Coordinating and scheduling candidates in a timely manner being respectful of the hiring managers’ schedules.
• Ensuring alignment of communications through job postings and candidate experience align with our overall Annalect culture and brand.

20% Recruiting Operations

• Reporting and Metrics:
  • Ensuring the recruiting report is updated on a weekly basis and providing any further metrics or reporting needs analysis.
  • Leadership level communication: Managing the Leadership and as appropriate Managers communications on the overall health of our recruitment.
• Financials:
  • Oversight of the budgets aligned against search agencies, external events, memberships
  • Oversight of referral program partnering with Finance, including processing of any referral payments
• Agency Relationships: Responsible for negotiating and managing any external agency relationships. Fiscally responsible for the costs and management of these relationships.  
• Responsible for the overall recruiting flow and offer approval flow:

• To ensure that the HR Policies & Procedures on recruitment are fully complied throughout the selection process. Strong ability to communicate effectively (verbal and written), at all levels within and outside the organization
• Solid understanding of on-going Technology trends. Past experience in managing and mentoring a team of at least 4-6 recruiters is a must.
• About 10 years of related experience of which a minimum of 6 years should be in a similar position / responsibility, preferably in a similar Industry. HR , Recruitment , Recruitment Manager/Preferably from Analytics or IT domain company
• Hands-on experience on MS Office skills

Ways of Working

• Think and act strategically to resolve issues, problem solve, add business value
• Approach work with a sense of urgency
• Strong organizational/planning, project management, and multi-tasking skills required to deliver on time and within budget
• Work independently with minimal supervision to set priorities and demonstrate excellent program /process and management skills
• Demonstrate a strong attention to detail
• Demonstrated experience in fostering a collaborative working environment between individuals and teams through coaching & personal example
• Exceptional time and priority management skills
• Use excellent communication skills to collaborate and provide transparency on all things
• Be a collaborative, high-energy, proactive self-starter

👉 TL; DR: We at Sarva Labs Inc., are looking for Site Reliability Engineers with experience to join our team. As a Protocol Developer, you will handle assets in data centers across Asia, Europe and Americas for the World’s First Context-Aware Peer-to-Peer Network enabling Web4.0. We are looking for that person who will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams and hustle through the Main Net launch.

About Us 🚀

Imagine if each user had their own chain with each transaction being settled by a dynamic group of nodes who come together and settle that interaction with near immediate finality without a volatile gas cost. That’s MOI for you, Anon.

Visit https://www.sarva.ai/ to know more about who we are as a company

Visit https://www.moi.technology/ to know more about the technology and team!

Visit https://www.moi-id.life/ , https://www.moibit.io/ , https://www.moiverse.io/ to know more

Read our developer documentation at https://apidocs.moinet.io/

What you'll do 🛠

• You will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams to ensure an appropriate degree of automation for component assembly, deployment, and rollback strategies in medium to large scale environments
• Monitor components to proactively prevent system component failure, and enable the engineering team on system characteristics that require improvement
• You will ensure the uninterrupted operation of components through proactive resource management and activities such as security/OS/Storage/application upgrades

You'd fit in 💯 if you...

• Familiar with any of these providers: AWS, GCP, DO, Azure, RedSwitches, Contabo, Redswitches, Hetzner, Server4you, Velia, Psychz, Tier and so on
• Experience in virtualizing bare metals using Openstack / VMWare / Similar is a PLUS
• Seasoned in building and managing VMs, Containers and clusters across the continents
• Confident in making best use of Docker, Kubernetes with stateful set deployment, autoscaling, rolling update, UI dashboard, replications, persistent volume, ingress
• Must have experience deploying in multi-cloud environments
• Working knowledge on automation tools such as Terraform, Travis, Packer, Chef, etc.
• Working knowledge on Scalability in a distributed and decentralised environment
• Familiar with Apache, Rancher, Nginx, SELinux/Ubuntu 18.04 LTS/CentOS 7 and RHEL
• Monitoring tools like PM2, Grafana and so on
• Hands-on with ELK stack/similar for log analytics

🌱 Join Us

• Flexible work timings
• We’ll set you up with your workspace. Work out of our Villa which has a lake view!
• Competitive salary/stipend
• Generous equity options (for full-time employees)

Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.

Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.

We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!

• Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
• Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
• Career Progression: Senior Full Stack Engineer, Technical Architect

• Work in a product-development team capable of independently authoring software products.
• Guide junior programmers, set up the architecture, and follow modular development approaches.
• Design and develop code which is well documented.
• Optimize of the application for maximum speed and scalability
• Adhere to the best Information security and Devops practices.
• Research and develop new approaches to problems.
• Design and implement schemas and databases with respect to the AI application
• Cross-pollinated with other teams.

HARD AND SOFT SKILLS

Must Have

• Problem-solving abilities
• Extremely strong programming background – data structures and algorithm
• Angular/React, Strong UI/UX skills
• Very strong python background, TDD, CI/CD,
• Software design skills i.e., OOPs, design patterns
• SQL, NoSQL – design of schemas and databases
• Microservices architecture, Cloud native apps

Good to Have

• Enterprise Design Patterns
• Distributed Systems
• Exposure to ML and Data Science
• Docker, Kubernetes, AKS, Kafka, Graph databases