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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

About the Job:

The Android Developer internship offers an exciting opportunity to gain hands-on experience in developing cutting-edge mobile applications. As an Android Developer intern, you will work closely with our experienced team to create innovative solutions and contribute to real projects.

Roles & Responsibilities:

• Design and build advanced applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Participate in code reviews to maintain high-quality code standards.

Required Skills & Qualifications:

• Strong knowledge of Android Development and Kotlin programming language.
• Experience with Javascript, Testing and Debugging techniques.
• Proficiency in Android Studio, Android SDK, Java and Android Application Development.
• Familiarity with XML, RESTful APIs, and version control systems like Git.
• Understanding of SQLite database management.

What you'll do :

• Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial-grade software that is user-friendly and suitable for a global audience.
• Plan, create, and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are considered when architecting solutions.
• 
  

Skills you bring to the table:

• 3+ years of relevant experience. 
• Fluency in any one of JavaScript, TypeScript, or Python.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• Have a knack for launching and iterating on products quickly with quality and efficiency.
• Strong problem-solving skills.
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment.
• Hands-on, self-starter, capable of working independently.
• True love for technology and what you do.
• Maniacal attention to detail.

• 7+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

**Responsibilities:**

- Lead the backend development team, providing mentorship and guidance to junior developers.

- Design, develop, and maintain robust backend systems using Node.js and NestJS with TypeScript.

- Implement event sourcing and message queue solutions using technologies such as Kafka or RabbitMQ.

- Utilize strong PostgreSQL knowledge to design, optimize, and manage databases effectively.

- Implement DevOps practices and tools to ensure continuous integration and delivery (CI/CD), containerization with Docker, and orchestration with Kubernetes.

- Collaborate closely with frontend developers to integrate backend services with user interfaces seamlessly.

- Lead and contribute to architectural discussions and decisions to ensure scalability, reliability, and performance of our systems.

- Troubleshoot and resolve technical issues promptly, demonstrating strong analytical and problem-solving skills.

**Requirements:**

- Bachelors or Masters degree in Computer Science, Engineering, or a related field.

- 5+ years of experience in software development, with a significant focus on backend technologies.

- Proven leadership experience as a team lead or senior developer, with a track record of mentoring junior developers and leading successful projects.

- Profound expertise in Node.js and NestJS with TypeScript.

- Experience with event sourcing and message queues (e.g., Kafka, RabbitMQ).

- Strong knowledge of PostgreSQL, including database design, optimization, and management.

- Solid understanding of DevOps practices and tools (CI/CD, Docker, Kubernetes, AWS/GCP/Azure).

- Ability to collaborate effectively with cross-functional teams, including frontend developers.

- Strong analytical skills and problem-solving abilities.

- Excellent communication and leadership skills.

Role: SDET-2 (Backend API automation testing)

JD :-

Years of experience: 2 to 5

Automation experience: API Automation testing using Restassured, Karate, Jesry Client or HTTP Client (Minimum 2 Years relevant experience recently)

Programming language: Java.

Meesho. :- https://meesho.com">https://meesho.com

Meesho is India's largest social commerce platform, on a mission to enable anyone to start their businesses with zero investment. Our entrepreneurs largely comprise housewives (between 25-45) from middle income households and / or tier 2+ India. Our marketplace provides entrepreneurs with the right supply across 100+ categories, logistics, & payment capabilities to successfully run their business. Our social sharing integrations with Whatsapp, Facebook and Instagram enable our entrepreneurs to monetise their large social network such as friends, family and more.

Meesho's vision is to enable 100M Small Businesses in India to succeed online. We have 10M+ women entrepreneurs running biz online and we are just getting started.

Meesho has raised $190M+ from Naspers, Facebook, Sequoia, Elevation, Shunwei, Venture Highway, Y Combinator and others.
Awards and Recognition: Forbes 30 Under 30 (India and Asia list), Entrepreneur 35 Under 35, India's Most Innovative Company 2020 by Fast Company, Young Turk Startup of the Year 2020 by CNBC (awarded by Finance Minister Smt. Nirmala Sitharaman), First Startup Investment by Facebook in India, Linkedin Top Startup 2019 and 2020, Y Combinator Top Companies 2019.

• Drive the goals by understanding the requirements and preparing a robust test strategy
• Analyze and understand existing automation framework and automate manual test cases
• Upgrade/create a new reusable test framework using Java, Cucumber, Selenium as per functional requirements
• Analyze the business requirements and craft detailed level of test scenarios/cases/plan
• Carry out functional and regression testing
• Be responsible to handle multiple projects at the same time
• Complete STLC process with deliverable on time within excellent quality
• Requirement/Status communication with all the stakeholders like development team, business, product delivery team, senior management
• Good Experience in testing API and service side components
• BFSI Domain experience is MUST
• Highlight/Escalate the risk and issues in a timely manner In this role you will:
• Be responsible and held accountable for the quality of products developed by IT for our internal and external customer
• Help improve QA practices and processes by creating and maintaining documentation, QA templates, and other related artifacts
• Work in an Agile environment with distributed teams
• Maintain QA artifacts (such as documentation, etc.) and report QA metrics
• Be heavily involved with the Development teams during development, UAT teams during the acceptance testing, and Release Team for deployments and post-deployment QA
• Manage defect tracking for all software projects and assist with defect management by providing periodic updates to senior management as requested
• Be responsible for all QA resources
• Must remain up-to-date with relevant information and security practices within the industry and security training annually.

Skills:

• we are looking for a senior profile, a person having experience in testing API (Enterprise level product)
• Working knowledge of build automation tools like Maven, Gradle, Jenkins, etc.
• Expertise in version control tools like GIT.
• Using IDE's like IntelliJ, Eclipse, Spring tool suit, etc
• Expertise in web services technologies such as Restful with microservices architecture
• Good knowledge of SQL Database n
• Excellent communication, documentation, and organizational skills.
• Experience in a complex, large volume operation
• Excellent written and verbal communication skills
• Plan the timelines of delivery details of the Group/ Division project activities

Company Name: - Alphasource Technology Pvt.Ltd 

Founded in 2020, We are here to provide the best for all our customers, serving you with the best end to end data & analytics services needed for any kind of software platform. We offer you easy and accessable solutions, we create, consult as well as promote your business. Our team is packed with well experienced technical support and outsourcing developers. 

Role- IT Software Architect 

Responsibilities 

• Collaborating with other professionals to determine functional and non-functional requirements for new software or applications. 

• Developing high-level product specifications with attention to system integration and feasibility. 
• Communicate successfully all concepts and guidelines to development team and continually researching best practices in coding. 
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc. 

Requirements 

• Proven experience as software architect. 

• Experience in software development and coding in various languages (C#, .NET, Java etc.). 
• Excellent knowledge of software and application design and architecture. 
• Familiarity with HTML/CSS, JavaScript and UI/UX design. 
• Understanding of software quality assurance principles. 

Qualifications 

Bachelor's degree in Computer Science or relevant field 

Experience: 5 Years 

Work Location: Bangalore