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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team members

● Track and report the length of time for the training required on various training modules and suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically andupdate the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

We are looking for someone with a good experience in SAP BWHana and SAC with the following skill set.

• Proven experience in leading complex implementations from start to finish.
• Strong technical expertise in troubleshooting and financial consolidation.
• Excellent documentation skills, with the ability to write clear, concise technical and business documents.
• Strong interpersonal and communication skills, with the ability to influence and collaborate with diverse stakeholders.
• Ability to mentor and coach others, fostering a culture of continuous improvement.
• Demonstrated ability to think strategically, plan effectively, and make decisions that align with client and business objectives.
• Experience in integration with other ERPs ( SAP S/4 Hana).
• Understanding of report building, setting up dimensions and hierarchy, ETL and UAT.
• Managing Financial reporting and compliance.
• Experience in Financial consolidation and group reporting.
• Experience in EPM platform/tools.

Job Summary:

We are hiring a Data Scientist – Gen AI with hands-on experience in developing Agentic AI applications using frameworks like LangChain, LangGraph, Semantic Kernel, or Microsoft Copilot. The ideal candidate will be proficient in Python, LLMs, and prompt engineering techniques such as RAG and Chain-of-Thought prompting.

Key Responsibilities:

• Build and deploy Agent AI applications using LLM frameworks.
• Apply advanced prompt engineering (Zero-Shot, Few-Shot, CoT).
• Integrate Retrieval-Augmented Generation (RAG).
• Develop scalable solutions in Python using NumPy, Pandas, TensorFlow/PyTorch.
• Collaborate with teams to deliver business-aligned Gen AI solutions.

Must-Have Skills:

• Experience with LangChain, LangGraph, or similar (priority given).
• Strong understanding of LLMs, RAG, and prompt engineering.
• Proficiency in Python and relevant ML libraries.

Nice-to-Have:

• Wrapper API development for LLMs.
• REST API integration within Agentic workflows.

Qualifications:

• Bachelor’s/Master’s in CS, Data Science, AI, or related.
• 4–7 years in AI/ML/Data Science, with 1–2 years in Gen AI/LLMs.

.Preparing legal briefs and Pleadings.

2.Drafting Pleadings, Litigation Management.

3.scrutiny of all types of immovable property,

4. Listing of documents & co-ordination with associates for 5. procurement of documents,

6. Advice & creating title opinions on real-estate properties

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Document your code, write test cases, etc.

Position Purpose:

The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.

Major Tasks, Responsibilities & Key Accountabilities:

Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems

Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

3+ years

Preferred Qualifications:

• Should have worked in a SaaS Company
• Experience in creating developer friendly integrations with other Apps/Software
• Experience in writing SQL queries against a relational database
• Experience in version control systems
• Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
• Experience in an object-oriented programming language (preferably Java)
• Experience in source code version control
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience in microservice-based architecture
• Experience with modern debugging and root cause analysis techniques
• Exposure to security frameworks for user and services authorization and authentication
• Exposure to creating and executing unit, functional, destructive and performance tests

• Product Manager leads multiple inter-dependent work-streams, each with massive business potential and scale, immediately:
• Complete end-to-end product design for web-based Ed-Tech Platform with blockbuster in-market results as we go from MVP to scaled product.
• Lead complexity of creating a platform that should be absolutely delightful for kids 6-14 while delivering perceived academic value to parents.
• Have a global aesthetic—the product will expand globally in 3 months time and aesthetic should transcend cultural boundaries to deliver a true global experience.
• Have strong detail orientation—the product will have inter-dependent flows on both front-end as well as teacher/admin/ops back-end.

• 7-10 years of experience with at least 6 years of experience as a Product Manager
• Scaled consumer product experience
• Building a product from scratch and grown to 2x or 3x.
• Good to have candidates from IIT/NIT/BITS Pilani and Top colleges

Dear Connections,

Roles & Responsibility:-
Should execute block level floor planning, PG Planning, partitioning, placement, scan-chain-reordering, clock tree synthesis, timing optimization, SI aware routing, timing analysis/closure and ECO tasks (timing and functional ECOs), SI closure, design rule checks (DRC), and Logical vs. Schematic (LVS) checks, Antenna checks.

Physical Design Implementation on advanced technology nodes like 28nm, 20nm for block level implementation. Good understanding on low power concepts. Good understanding on top level physical design, partitioning and timing constraints, IR Drop.

Candidate should be from semiconductor/'ASIC industry
Excellent knowledge on GDS To Netlift