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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

About Us: 

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company. 

Job Role: Influencer Marketing Intern 

Experience Level: Intern

Location: Bangalore, On-site 

Job Overview: 

The Influencer Marketing Manager will play a crucial role in developing and executing our influencer marketing strategy. You will be responsible for identifying, building relationships with, and managing influencers to promote our brand and products. 

Job Description: 

● Influencer & Meme Page Identification: Research and identify influences who align with our brand values and target audience. 

• Identify and connect with relevant influencers across platforms like Instagram, YouTube, and Linkedin
• Coordinate with influencers for content creation, approvals, and timely publishing
• Support end-to-end execution of influencer marketing campaigns
• Track campaign progress, follow up with stakeholders, and ensure timelines are met
• Work closely with internal teams to manage ongoing marketing projects
• Research social media trends and identify emerging creators
• Maintain campaign data, performance updates, and documentation
• Basic knowledge of Influencer Marketing metrics
• Familiarity with tools like Google Sheets, Google Docs & Slides

Job Summary

Great products begin with meaningful conversations. We're looking for a Business Development Manager who can be the face of NetBramha for every high-intent inbound lead across global markets (US, APAC, MENA), running sharp discovery, navigating solutioning with internal teams & shaping value-led proposals that drive deals to closure.

If you bring polished, empathetic communication, a strong grasp of the end-to-end product lifecycle & the ability to translate complex client requirements into structured solutions while balancing commercial outcomes with long-term relationship building, this role is built for you.

What you’ll do

• Drive inbound business growth & revenue generation across global markets
• Own & lead the end-to-end sales lifecycle for qualified inbound opportunities
• Build strong, trust-driven relationships with founders, product leaders & decision-makers
• Lead strategic business conversations that align client goals with NetBramha’s design & digital capabilities
• Collaborate cross-functionally to shape scalable, value-driven solutions for clients
• Contribute market intelligence & customer insights to strengthen business strategy & positioning

What you’ll own

• Inbound Opportunity Management: Own the complete sales closure cycle including qualification, discovery, solutioning, proposal creation, negotiation & deal closure for design & digital transformation engagements
• Speed to Lead: Respond to every inbound lead swiftly & ensure a premium, well-orchestrated experience from the very first touchpoint to the final decision 
• Consultative Sales: Lead structured discovery conversations with clients to understand business challenges, goals, product vision & success metrics beyond just feature requirements
• Strategic Solutioning: Collaborate with design & strategy teams to co-create practical, value-driven solutions, estimates & engagement models. Work closely with technical leaders to validate feasibility & surface trade-offs before pitching solutions to clients 
• Client Relationship Management: Build & nurture long-term relationships with clients through regular engagement, strategic conversations & value-driven interactions
• Proposal & Commercial Ownership: Independently manage proposals, commercial discussions, MSAs, SOWs, NDAs, DPAs & renewals in coordination with relevant internal stakeholders 
• Pipeline & Target Management: Own sales pipeline health & revenue targets, tracking KPIs covering speed-to-lead, discovery-to-call conversion, proposal-to-win rate & ACV with full accountability for outcomes 
• Stakeholder Collaboration: Work closely with marketing, strategy, design & delivery teams to ensure alignment between business opportunities & execution capabilities
• CRM & Reporting: Maintain accurate CRM records, sales forecasts, opportunity tracking & reporting visibility using CRM & modern sales tools
• Seamless Handovers: Coordinate smooth, well-documented transitions to delivery & account management teams so clients feel fully supported before the engagement kicks off 
• Opportunity Acceleration: Proactively address objections, risks & delays while ensuring opportunities move effectively through the sales funnel toward closure
• Voice of the Customer: Translate client feedback, market insights & customer expectations into actionable inputs for positioning, case studies & business strategy
• Beyond the Brief: Take initiative to warm, qualify & convert opportunities beyond assigned targets, treating pipeline growth as a personal commitment 

Who are we looking for

• Brings 6–9 years of experience in consultative B2B sales and business development across services, technology, or design-driven organisations.
• Demonstrated success in closing mid-to-high value inbound opportunities involving complex stakeholder ecosystems and global buying cycles across regions such as the US, APAC, and MENA.
• Possesses a strong understanding of the end-to-end digital product lifecycle, spanning product discovery, UX/UI design, development collaboration, and product launch.
• Demonstrated ability to lead strategic business conversations with founders, product leaders & senior stakeholders
• Excellent written & verbal communication skills with confidence in handling global client interactions
• Strong consultative selling & relationship-building capabilities with a business outcome-oriented mindset
• Natural storyteller with the ability to anchor client conversations in business outcomes, not just features or effort estimates 
• Proven ability to independently manage proposals, negotiations, contracts & commercial discussions
• High responsiveness, ownership & accountability with comfort working across distributed teams, async communication & global time zones
• Strong analytical & strategic thinking skills with the ability to identify opportunities, risks & growth areas
• Proficiency in CRM(Pipesite/Hubspot) platforms, sales enablement tools, AI-powered productivity tools, MS Office & Google Suite
• Structured & organised approach to managing multiple opportunities, stakeholders & timelines simultaneously
• Ability to collaborate cross-functionally & align business development efforts with company growth objectives
• MBA or equivalent business qualification is an added advantage

Looking for candidates only with tier 1 colleges OR have experience in a product-based company.

Desired Skills :

● Experience with data modeling and SQL/NoSQL databases

● Experience with distributed systems and microservices

● Good experience in working with any of Java/SpringBoot, GoLang or NodeJS

● Excellent problem solving and debugging skills

● Passionate about the experience of software engineering as much as the output

● A strong sense of ownership

● Ability to communicate your ideas and approach to solving problems with clarity

React JS Developers

Experience: 3-6 Years

Location: Bangalore (onsite)

Responsibilities:

Design and implement user interface components for JavaScript-based web applications

using React JS

 Work as a part of a small team that includes other react JS developers, designers, QA

experts, and managers

 Build app and UI components from prototypes and wireframes

 Built REST APIs for tight integrations with the Backend

 Write automated tests to ensure error-free code and performance

 Improve front-end performance by eliminating performance bottlenecks

 Create front-end modules with maximum code reusability and efficiency

 Work with third-party dependencies and APIs

 Work with Redux architecture to improve the performance of the websites/mobile apps

 Coordinate with the cross-functional teams to build apps in the stipulated time/budget

 Knowledge of TypeScript 

 Knowledge of HTML, JavaScript, CSS, Bootstrap

 React routing, React Hooks, Internationalization

• Be part of the CS Strategy & Operations team that strives to make a difference.
• Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
• Analyze reports to detect problems during data collection and help review data that has been collected.
• Monitor data to identify trends and anomalies that might showcase abnormal behavior.
• Interpret data, develop dashboards and reports.
• Generate and share routine/ ad-hoc reports as required.
• Work with team members to drive CS processes.
• Monitor, update, and drive implementation of MIS reports.

Our ideal candidate:

• Experience of 2-3 years in a high-transaction MIS environment.
• Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
• Strong knowledge of Power BI, SQL, Data Studio
• Good written and verbal communication.
• Willingness to learn new things and is able to quickly deploy them.
• Is an empathetic team player.

• Understand functional and non-functional testing requirements for APIs

• Document functional and non-functional testing scenarios and cases where needed, on one of the test management tools
• Identify or create data for testing 
• Automation framework design and implementation according to project structure
• Develop test automation scripts using tools like RestAssured and SoapUI
• Must be able to use all web methods like GET, PUT, POST, DELETE, etc.
• Validate feedback, response time, and error code
• Validate XML and JSON body using JSON Parser 
• Raise PR to check in code for test automation scripts
• Conduct peer reviews of test cases and automation scripts

Mandatory Skills


• Intermediate to advanced level skill in programming using Java and/or Python
• Intermediate to advanced level skill in using API test automation tools and developing test automation frameworks - RESTAssured, Postman, SoapUI, Karate, Robot
• Intermediate to advanced level skill in working with databases preferably SQL
• Configuration management - GIT • Build management - Maven
• Continuous Integration - Jenkins 
• Excellent verbal and written communication skills

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates