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Role –Customer Success Executive (Post Sales)
Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.
Who we are?
A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.
- As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
- Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
- This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.
Keen to know more about how you could contribute?
- Maintain a detailed knowledge of our offering and the impact they can create for our customers.
- Coordinating and maintaining a detailed list of all tasks and communication with the client.
- Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
- Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
- Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
- Assisting the onboarding team for any new business set up activity that might arise from accounts.
- Proactively spot and correct any issues that could affect customer satisfaction or retention.
- Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
- Keep yourself updated about new products and services that could be of value to customer’s business.
- Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
- Handle customer escalations and ensure closure of the issues.
Desired Skills
- Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
- -2 years of relevant experience in B2B customer facing roles.
- Knowledge of the SaaS ecosystem (good to have).
- Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
- Account management and client relationship skills is preferred.
- Strong experienced Product Design Profile
- Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
- Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
- Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
- Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
- Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
- Mandatory (Company) - Large-Scale B2C Products
- Mandatory (Gender) - Male candidates only
Preferred
- Preferred (Experience) - Retail domain experience
JavaDeveloping test strategies for lendingkart products
Responsible for enhancing and extending test automation library
Enable developers to test their own code
Design & build automation frameworks using new age automation tools like Robot Framework, Locust etc
Create and maintain test harness and infrastructure for effective testing
Skills and Experience
Excellent problem solving skills with attention to detail and have a breaker mindsets
Expdrience with developing automated tests for REST APIs using industry standard framework
Has experience working with Sprint methodology for deliverables
Knowldege of tools like or similar to JIRA, Gitlab CI, cloud components like ASW EC2
Proficiency in at least one modern programming and scripting language
4+ years of test automation experience
React.jsUPCRED powers AI-Recommendation on Social Content Creators, helping them discover content monetisation and helping Brands/Businesses explore Influencer Marketing.
The company’s advert platform is powered by artificial intelligence, which is used by businesses for Influencer Discovery, Campaign Management, and Campaign Analytics through UPCRED Pixel Management.
Our technology visions to have one-third of the world's social consumers discover new things through recommendation feeds from their favourite social media creator and which connects advertisers to these audiences to grow their business.
UPCRED Social has long-term partnerships with a variety of digital content creators and has the vision to democratize the social earning for content creators in India.
UPCRED Advert wants to be an all-in-one influencer marketing platform designed to help businesses own their influencer relationships.
Responsibilities:
The React Developer will own and drive web development—including decisions about tools, technologies, and processes - for UPCRED.
This is an incredible opportunity for anyone interested in being a part of a high-performing, fast team with a massive learning curve. Our team moves fast and develops world-class products by pushing the boundaries of React development. If hired, you will be part of UPCRED's in-house Product & Engineering team.
Develop cross-browser & cross platform supported web applications in React which customers love using.
Work with product, design, backend teams to develop features.
Work on bindings and integrations required with react libraries & REST api's.
Plan, estimate, and delivery your project with minimal supervision.
Skills:
2 - 5 years of React experience with some hands-on experience with web application development.
Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred.
Experience with state management libraries such as Redux or MobX is a huge plus.
Proficient understanding of cross-browser compatibility issues and ways to work around such issues
Understanding of REST APIs, the document request model, offline storage, state
management.
Experience with Content/Video-based website.
Understanding of Social Video-based web Architecture
HOW?
Apply, and let us know your interest?
UPCRED, that's how we grow, fair and transparent!
Note: Candidates who is having a notice period of more than 45 do not apply
- Strategizing top of the funnel expansion and identifying key channels for sourcing brands
- Explaining RBF and company products to the brands
- Acting as a liaison between the brands and the internal teams to complete the investments
- Improving brands experience
- Ideating on tech-product improvements to automate the funding application process for brands
- Implementing initiatives to improve TAT for brands
- Owning all the metrics that improve the client brand's experience with the company
What you need to have:
- MBA / PGDM
- 2-4 years of experience in roles that required liaising with consumer brands (previous experience at marketplaces, consumer-focused accelerators/ funds, partnerships backgrounds, or experience of investing/ financing consumer brands)
- Understanding of financials as they pertain to early-stage startups and related terminologies
- Excellent verbal and written English skills
- Experience in investing or advising or selling to D2C brands/ ecosystem
• 2 to 4 years of experience in Backend REST API testing.
• Hands on programming experience in Java.
• Experience in designing, developing, debugging and executing automation scripts
• Experience in REST API Automation using RestAssured/Karate/Jersey Client/HTTP-Client
• Experience in CI-CD tools like Jenkins is plus
• Hands on experience in MySQL.
• Hands on experience in Linux/Unix commands is a plus
• Experience in performance testing is a plus.
• Strong knowledge of QA methodology and tools. Estimate, Priorities, plan, and coordinate testing
activities.
• Well versed with writing test cases and bug logging.
• Understand functional/technical specifications and analyse server logs.
• Look for potential quality issues proactively.
• Experienced in Agile or Scrum software development methodologies.
• Excellent communication, collaboration, reporting, analytical, problem-solving skills and troubleshooting
skills.
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality. • Strong desire
to work in an unstructured, fast moving startup environment
JavaAbout Us-
Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, SPJIMR, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.
Responsibilities:
- Self-learn new technologies and showcase domain expertise in the team
- Articulate and present complex concepts in an easy to grasp visualizations keeping global audience in mind
- Research/analyze and solve complex problems in software technologies, frameworks, and platforms
- Interact with Subject Matter Experts from the industry
- Understand the objectives, target audience, and develop simple, easy-to-understand, user-friendly content while employing good search engine optimization (SEO) techniques
- Collaborate with SME/Technical experts and develop state of the art content, rewrite the existing content or edit and proofread content
- Create visual presentations that communicate complex concepts in a manner that appeals to a wide variety of audiences
- Create Webinar/Lectures for internal/YouTube platform on upcoming technologies
Desired Skills:
- Excellent written and verbal English, with an ability to express thoughts succinctly
- Excellent Aptitude & Reasoning Skills
- High level of energy and proactive nature
- A sense of ownership and a willingness to accept the challenge of daily deadlines is essential
- Preferable Knowledge Of any of these skills like Linux, AWS, Azure, GCP, Java, Java EE, Python, Hadoop/ Spark, Data Science, ML, AI, etc.
- Passion to learn & explore new and emerging technologies
Java
PythonAs a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills
- You write high quality, maintainable, and robust code, often in Java or C++/C/Python/ROR/C#
- You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognize and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon’s business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience
- Bachelors or Masters in Computer Science or relevant technical field.
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
- Proficiency in SQL and data modeling.
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Performance Marketing Manager - B2B Domain, you will be responsible for developing and implementing brand strategies, promoting growth and expansion and using a variety of data to drive volume and profitability.
What you will do:
- Overseeing and producing from concept to completion, a broad array of digital and/or print branding materials for US
- Staying current on market trends and competitive activity and owning the development and messaging of the brand narrative
- Functioning as the go-to liaison between US and partners/agencies for PR and branding activities ensuring a clear, unified image for the brand
- Developing and executing communications strategies and initiatives to support the company’s vision and marketing strategy
- Planning, preparing and distributing original promotional content such as articles, news and press releases, email, blog and social media posts and other updates on behalf of US
- Promoting and reporting on corporate milestones and activities such as company goals and projects, new products or services, community service activities and new hires, promotions etc.
- Conceptualising content for social media channels from a thought leadership perspective for C-Suite executives/ leadership team
- Performing other related duties as required
What you need to have:
- Bachelors/Masters' degree in related field
- 4-6 years of experience in PR, branding or a related field
- Excellent verbal and written communication skills
- Excellent organisational skills and attention to detail
- Prior B2B or startup experience preferred
Javascript
NodeJS (Node.js)React.jsLocation - Bangalore(Bellandur)
Job Description :
Primary Skills :1. NodeJs 2. React JS 3. Javascript
Secondary Skills :1. CICD 2. Testing Framework (Mocha, Chai)- Evaluate detailed business, functional, and high-level technical requirements including recovery, security, and audit.- Design detailed technical components with high-level architecture- Recognize and understand use of design patterns for intermediate applications. - Apply reusability and future state architectures. - Participates and provides feedback in design reviews.- Complete component design documents on assigned projects.- Participate and provide feedback in design reviews. - Develop or confirm detailed project or system change estimates or project plans. Calibrates estimating factors for continuous process improvement.- Develop code for intermediate modules, following documentation and development standards. - Create enhanced technical documentation and implement changes.- Acts a technical expert for consultant application developer(s).- Conduct timely structured code reviews to ensure standards and systems interoperability.- Review and critique team members- code.- Create accurate test plans, conditions, and data. Participate in testing reviews.- Conduct basic levels of module and integration testing according to process standards. Track and resolve moderate defects.- Assists Quality Control (QC) personnel with functional tests.- Identify support issues and initiate action to resolve the problem. - Provide technical assistance.- Analyze and resolve moderate problems.- Execute change management activities supporting production deployment to Developers, Quality Control Analysts, and Environment Management personnel.- Completes and delivers migration or change management form to above parties.
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