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at NuVeda Learning
Role –Customer Success Executive (Post Sales)
Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.
Who we are?
A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.
- As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
- Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
- This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.
Keen to know more about how you could contribute?
- Maintain a detailed knowledge of our offering and the impact they can create for our customers.
- Coordinating and maintaining a detailed list of all tasks and communication with the client.
- Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
- Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
- Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
- Assisting the onboarding team for any new business set up activity that might arise from accounts.
- Proactively spot and correct any issues that could affect customer satisfaction or retention.
- Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
- Keep yourself updated about new products and services that could be of value to customer’s business.
- Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
- Handle customer escalations and ensure closure of the issues.
Desired Skills
- Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
- -2 years of relevant experience in B2B customer facing roles.
- Knowledge of the SaaS ecosystem (good to have).
- Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
- Account management and client relationship skills is preferred.
at Gipfel & Schnell Consultings Pvt Ltd
Senior Security Architect
The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).
Job Description
The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.
The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.
Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.
Knowledge of cloud security services such as Azure and AWS is essential
Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.
Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.
Responsibilities Include
• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.
• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.
• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.
• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.
• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.
• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.
• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.
• 5-8 years of experience with Security Architect and/or Engineering.
• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).
• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.
• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.
• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).
• Experience with deployment orchestration, automation, and security configuration management preferred.
• Experience with service-oriented architecture for cloud-based services.
• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.
• Experience with enterprise applications (architecture, development, support, and troubleshooting).
• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.
• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.
• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.
• Strong interpersonal and communication skills; ability to work in a team environment
• Ability to work independently with minimal direction; self-starter/self-motivated
• Detailed understanding of SSL/TLS protocols and certificate-based solutions
• Technical writing experience
Preferred Qualifications
• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect
• Working Experience with distributed team preferred.
• Relevant industry certifications such as CISSP, CISM, or CCSP
Responsibilities
· Design and build advanced applications for the iOS platform.
· Collaborate with cross-functional teams to define, design, and ship new features.
· Work on bug fixing and improving application performance.
· Identify and correct bottlenecks and fix bugs
· Help maintain code quality, organization, and automatization
· Support the whole application lifetime from idea through design, testing, release, and maintenance
· Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Skills
· Proficient with Swift and Cocoa Touch
· Experience with iOS frameworks such as Core Data, Core Animation, etc.
· Experience with offline storage, threading, and performance tuning
· Familiarity with RESTful APIs to connect iOS applications to back-end services
· Understanding of Apple’s design principles and interface guidelines
· Experience with performance and memory tuning with tools
· Familiarity with cloud message APIs and push notifications
· Knack for benchmarking and optimization
· Proficient understanding of code versioning tools source tree, git
· Familiarity with continuous integration
· Solid grasp of algorithms, memory management, object oriented programming, and MVC Design
Competencies
· Excellent communication skills
· Ability to co-ordinate with cross functional teams
· Should be a good Team player.
Skills required
· Certified in Google Analytics (any popular certifier)
· A minimum of 4+ years of experience in the web analytics domain
· Consolidated knowledge of the GA4 platform
· Excellent communication skills (written & verbal)
· Good understanding of Analytics, Tag Manager, and Data Studio.
· Basic knowledge of BigQuery & JavaScript
· Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code
· Advanced understanding of Events Tagging and Custom dimensions.
· Hands-on experience with data visualization (custom dashboards)
Roles and Responsibilities
· Responsible for managing our Analytics (G4) and GTM accounts
· Implementation of highly effective web data analytic solutions
· Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.
· Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs
In-depth knowledge in the following areas.
· Determine tracking requirements.
· Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.
· Install GTM container tag on the live/staging websites.
· Create, publish and test tags on the live/staging websites.
· Able to track the successful form submission.
· Do regular Tag audits for the live/staging websites.
· Coordinate with the marketing heads to understand and develop custom reports and dashboards.
· Create specified digital analytics tagging standards to ensure robust and consistent data capturing.
· Testing and validating the tracking using various debugging tools.
About Us
We enable humans & machines with internet connectivity at a price that they can afford.
The inspiration for Wifi Dabba came from the founders working together for the last decade in the mobile application industry and realising the biggest reason for user churn being access to cheap and affordable internet access. From having worked on ground onboarding users and facing poor connectivity issues all the time, we took it on ourselves to fix the internet access problem for the common citizen.
At Wifi Dabba (YC W17), we are building a low cost, scalable & distributed Wi-Fi infrastructure to connect next billion users online. We do this by deploying a grid of lasers (Free Space Optics) over the cities & town and bring cheap and fast internet for everyone. We enable anyone to buy 1 gig of data access at a time at a price they can afford. Sachetization of internet access is the foundation to rebuilding internet for all. We do this by leveraging crypto and blockchain to truly make internet infrastructure ownership distributed — our vision is to be connectivity layer for the Web3 world.
Why work with us?
- You will get the chance to be an early team member at a fast-growth YC startup.
- You get to define the future of telecom infrastructure ownership and operations.
- We’re a tight-knit team where you'll learn a ton and have ownership.
- Opportunity to build for the next billion users.
Requirements & Responsibilities
- Strong engineering background preferably in Computer Science
- Experience architecting, developing, and testing full-stack code end-to-end
- Experience working with relational & NoSQL databases
- Experience with AWS services
- Experience working with MERN Stack, performing unit/feature testing, and managing REST APIs.
- Knowledge of front-end technologies including HTML5, CSS3, JavaScript, and jQuery.
- Knowledge of any one frontend framework/libraries like Angular/VueJs/ReactJS.
- Knowledge of code versioning tools like GIT, SVN.
- Experience in building user interfaces for websites and/or web applications.
- Experience in designing and developing responsive design websites with any frontend css frameworks like Bootstrap/Tailwind CSS.
- Build backend APIs and services that power new products that interact with Solana (or other) blockchains
- Build front-end Web3 interfaces that interact with your backend code
- Participate in design discussions with business users, web producers and engineering teams.
- Perform requirements analysis, high-level design, effort estimation for new business requirements and feature enhancements.
- Write clean, concise, and sustainable code.
- Team player who enjoys collaborative effort.
Bonus points
- Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
- You’re passionate about crypto, Web3
- Customer-centric and passionate about working in a small & focused team
- Previous experience building/working in telecom software or infrastructure
- Previous experience building web3 project - DeFi / Blockchain infrastructure
- Previous experience at a high-growth, fast-paced startup
Job brief
- As part of the product team, build the product vision and execute on the prioritized roadmap for your product area
- Work with engineers and designers to ship features and product improvements
- Seek product ideas and feedback from stakeholders, gather requirements, write specifications, and help shape wireframes and workflows
- Define clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
- Participate in user research initiatives with the design and user research teams to understand customer problems and identify and iterate on solutions
- Collaborate with internal Business and Marketing stakeholders to formulate problem statements, develop launch strategy, and create product messaging and training
Requirements
- Should have built a customer app with more then 100000+ downloads
- At least 4+ years of experience working as a product manager, ideally working on consumer-facing, large-scale products
- Analytical and data-informed, you love digging into the data to understand nuances, and define & measure success on every project. SQL skills are a plus
- if worked in healthcare
- Experience as a product manager working with distributed teams is desired
- A fast learner, comfortable teaching yourself new skills, and thrive in a complex and fast-paced environment
- CTC – 10-40 LPA
- ESOPs
Mode of interview – Google Meet
Location – Bangalore
Work Mode - WFH
Our client company is into E-commerce. (I1)
- Hands-on design and coding are mandatory.
- Design and develop new features and functionality for a consumer e-commerce product with rich UI content.
- 5+ years of experience in building single-page applications using modern JS frameworks.
- Expertise in React JS, ES6, HTML5, SCSS, and related technologies.
- Experience building front-end for products from scratch.
- Experience in building REST API, preferably using .Net Web API.
- Should have good experience with application design, implementation, maintenance, diagnosing/correcting issues, and maintaining compliance with industry security standards under minimal direction.
- Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
- Implement defect free quality code by writing appropriate unit-tests and regression tests.
- Should possess excellent Interpersonal and communication skills.
- Bachelor's degree in Computer Science or a technical field.
- Architectural Design on .Net, scalable, customer required design.
- Design, develop and modify software products and/or customer applications using object oriented web development utilizing ASP.NET, C#, Angular, Typescript, HTML5, XML, SQL Server 2008-2016, MVC, SVN, Web Services, Unit testing, and SOA patterns.
- Development, testing and understanding of client requirements and mapping the features to requirements.
- Support, Mentor, Guide technical teams for understanding the design.
- Communicate externally and internally with all stakeholders.
- Work on multiple projects providing development and maintenance work.
- Collaborate with inter-departments for resources required to effectively and efficiently carry out the responsibilities.
- Develop scalable and robust applications using rich interfaces, graphical views and robust user controls.
- Minimum 2 years of experience in.NET, ASP.Net, C#, HTML5, CSS3, XML, SQL Server 2008-2016, MVC, SVN, Web Services, Unit testing, and SOA patterns.
- Passion for user experience and user-centric development.
- Comprehensive understanding and assessment of the technical requirements.
- Strong communication skills that include leading design-related conversations, ability to build and nurture good relationships and foster an environment for collaboration.
- Self-starter and passionate learner.
- Client interaction, interpersonal communication, written communication, decision making ability, client focus.
- Creative problem-solver with a strong eye for detail.
- Strong team player who is able to self-manage time and deliverable proactively.
- Experience with version and source control, preferably TFS, Git or bit-bucket.
Experience : 4 to 7 Years
TECHNICAL SKILLSET
- You have strong experience with semantic HTML5, CSS3, and a CSS preprocessor of your choice SASS or LESS, understanding of writing modular CSS (Must)
- You have strong knowledge of Object Oriented JavaScript (Must)
- You have strong experience with React.js(must) or any other frameworks like Ember, Backbone
- You have working experience with large scale front-end architectures
- You have good knowledge in using restful web services
- You have a strong focus on performance
- You have knowledge of CSS animations
- You have experience with automation tools like Web-pack, Grunt or Gulp
- You have knowledge of unit testing tools like Jasmine, Karma etc.
Job Role :
- As a Frontend Developer you will be responsible for extending and optimizing product user interfaces. You will work in a team of developers and designers to build cutting edge, graphical appealing user interfaces that provide a great user experience
- Develop web applications using various JavaScript frameworks
- Have attention to detail and identify potential performance weak spots
- Find and share frontend best-practices with team members and other developers
- You will be actively involved during the entire technology development lifecycle.
- Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.
- Work with a team of amazing developers and designers involved in the design and development of global platforms, participate in Agile sprints
- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms
- You will be working on one of the fastest growing e-Commerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant and offline to Online, mobile commerce, analytics, automation, DevOps and a lot more for the global markets positioned for Asia.
- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.
Qualification
- A Bachelor's degree in Computer Science or equivalent
Quinbay is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.
OPPORTUNITIES : Pursue opportunities in and learning/growth interests in Mobile, product development, product management, Analytics, Machine learning, UI/UX design, DevOps, Automation, Drones, bots and Java / open source development frameworks and methodologies - on a variety of domains like eCommerce, Logistics and fulfilment, Mcommerce and a whole lot others.
Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
at KaiOs Technologies (India) Private Limited
Job Highlights
-
3 years real-life experience in mobile advertising
-
Experience in compelling solution/ emerging market
-
Analyze quantitatively,scope technical requirement
Job Description:
- Create roadmaps and write PRDs for a wide range of ad tech components
- Monitor and analyse the performance and improve the experience of the users and Ad partners
- Be data-driven and able to think on your feet to solve problems and find innovative solutions in bridging the gap between the KaiOS ecosystem and the wider advertising industry
- Grow our revenue by identifying new opportunities, developing strategic programs and executing upon those strategies by delivering new solutions for our users and partners
- Research the digital marketing ecosystem and players in order to inform product priorities and uncover innovation opportunities
- Work closely with a team of talented PMs, Data Scientists and Engineers to help determine the direction of our advertising platform
Job Requirements:
- Come as you are, we’re looking for someone with at least 3 years real-life experience in mobile advertising
- Organised, detail-oriented, passionate and data-driven.
- Sound business judgment as well as ability to think clearly, analyse quantitatively, problem-solve, scope technical requirements and prioritize
- Previous experience with emerging markets, or making money with your own app/service, or other off-the-beaten-path challenges is a strong plus