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About KrispCall:
KrispCall is an innovative provider of AI-powered business phone solutions, transforming how businesses communicate. We are looking for a motivated and results-oriented Account Executive to join our team in Bangalore. This is a fantastic opportunity for fresh graduates eager to launch their careers in sales and be part of a growing tech company.
Key Responsibilities:
- As an Account Executive at KrispCall, your responsibilities will include:
- Proactively identifying and connecting with potential customers through both outbound and inbound channels.
- Presenting and demonstrating KrispCall’s products and services to prospective clients, highlighting their value and benefits.
- Building and maintaining strong relationships with clients to ensure satisfaction, long-term retention, and repeat business.
- Collaborating with the sales team to develop customized pitches, proposals, and solutions tailored to client needs.
- Consistently achieving and exceeding individual and team sales targets.
- Staying informed about industry trends, customer needs, and competitor activities to provide actionable insights.
- Qualifications and Skills:
- Fresh graduates and professionals with 1-2 years of experience who have a strong passion for sales and customer engagement.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport and trust with clients.
- Proactive, self-motivated, and eager to learn in a fast-paced environment.
- Ability to work independently as well as collaboratively within a team.
- Basic knowledge of CRM tools and sales processes is a plus, but not mandatory.
Key Skills Required:
- Sales-Presentation-Skills
- Strong communication and relationship-building abilities
- Teamwork and collaboration
- Proactive learning and adaptability
- Problem-solving and strategic thinking
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and skill development.
- A dynamic and inclusive work environment that fosters innovation and collaboration.
Why Join KrispCall as an Account Executive?
At KrispCall, you’ll do more than just sell — you’ll build relationships and drive growth with cutting-edge communication solutions. If you’re passionate about sales, thrive in a fast-paced environment, and want to be part of an innovative, customer-focused team, we’d love to have you on board!
Role –Customer Success Executive (Post Sales)
Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.
Who we are?
A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.
- As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
- Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
- This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.
Keen to know more about how you could contribute?
- Maintain a detailed knowledge of our offering and the impact they can create for our customers.
- Coordinating and maintaining a detailed list of all tasks and communication with the client.
- Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
- Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
- Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
- Assisting the onboarding team for any new business set up activity that might arise from accounts.
- Proactively spot and correct any issues that could affect customer satisfaction or retention.
- Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
- Keep yourself updated about new products and services that could be of value to customer’s business.
- Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
- Handle customer escalations and ensure closure of the issues.
Desired Skills
- Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
- -2 years of relevant experience in B2B customer facing roles.
- Knowledge of the SaaS ecosystem (good to have).
- Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
- Account management and client relationship skills is preferred.