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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Core Responsibilities:

• Design, develop, and maintain backend services using Python or Golang.
• Write clean, efficient, and well-documented code following best practices.
• Build and consume RESTful APIs and microservices.
• Collaborate with QA, DevOps, and product teams for smooth feature delivery.
• Participate in peer code reviews and technical discussions.
• Debug and fix issues, ensuring system stability and performance.
• Continuously learn and apply new technologies and tools in backend development.

Experience and Expertise:

• 0–2 years of software development experience (internships or projects acceptable).
• Proficiency in at least one backend programming language (Python or Golang).
• Strong understanding of object-oriented programming and software fundamentals.
• Knowledge of data structures, algorithms, and database concepts.
• Familiarity with Linux-based development environments.
• Exposure to Git and version control workflows.

Skills:

• Strong analytical and problem-solving ability.
• Willingness to learn, adapt, and take ownership.
• Effective communication and teamwork skills.
• Curiosity for emerging technologies, including AI-driven development, backend technologies, distributed systems, and modern engineering practices.

- Fluency in German (B2/C1+). - Bachelor’s degree in HR, Business, Commerce, or related fields. - 1–8 years of HR Shared Services experience. - Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors. , Comfortable with night shift

Strong Senior GenAI / AI Backend Engineer Profiles

Mandatory (Experience 1) – Must have 4+ years of total software development experience, with at least 2+ years working on AI/LLM-based features in production

Mandatory (Experience 2) – Must have strong backend engineering experience using Python (FastAPI / Django preferred) and building production-grade systems

Mandatory (Experience 3) – Must have hands-on experience building LLM-based applications, including OpenAI / Gemini / similar models in real projects

Mandatory (Experience 4) – Must have experience with RAG (Retrieval Augmented Generation) including chunking, embeddings, and retrieval pipelines

Mandatory (Experience 5) – Must have experience designing end-to-end AI pipelines, including chaining, tool usage, structured outputs, and handling failure cases

Mandatory (Experience 6) – Must have experience building agentic AI systems (multi-step workflows, tool orchestration like LangGraph / CrewAI or custom agents)

Mandatory (Experience 7) – Must have strong coding and system design skills, not just prompt engineering or experimentation

Mandatory (Experience 8) – Must have experience shipping AI features in production, not just POCs or research projects

Mandatory (Experience 9) – Must have experience working with APIs, backend services, and integrations

Mandatory (Experience 10) – Must have understanding of AI system reliability, including latency, cost optimization, fallback handling, and basic eval thinking

Mandatory (Company) – Product companies / startups, preferably Series A to Series D

Mandatory (Note) - Candidate's overall experience should not be more than 7 Yrs

Mandatory (Tech Stack) – Strong in Python + AI/LLM ecosystem, experience with modern AI tooling and frameworks

Mandatory (Exclusion) – Reject profiles that are only Prompt Engineers, Data Scientists, or Frontend Engineers without strong backend + system building experience

Location: Hybrid (Bangalore)

Travel: Quarterly travel to Seattle(US)

Education: B.Tech from premium institutes only

Note: Only immediate joiners required/ 0 to 15 Days — no other applications accepted.

Role Summary

We are seeking top-tier Lead Engineers who can design, build, and deliver large-scale distributed systems with high performance, reliability, and operational excellence. The ideal candidate will be a hands-on engineer with expert system design ability, deep understanding of distributed architectures, and strong communication and leadership skills.

The Lead Engineer must be able to convert complex and ambiguous requirements into a fully engineered architecture and implementation plan covering components, data flows, infrastructure, observability, and operations.

Key Responsibilities

1. End-to-End System Architecture

• Architect scalable, reliable, and secure systems from initial concept through production rollout.
• Define system boundaries, components, service responsibilities, and integration points.
• Produce high-level (HLD) and low-level design (LLD) documents.
• Ensure designs meet performance, reliability, security, and cost objectives.
• Make informed design trade-offs with solid technical reasoning.

2. Component & Communication Design

• Break complex systems into independently deployable services.
• Define APIs, communication contracts, data models, and event schemas.
• Apply modern architecture patterns such as microservices, event-driven design, DDD, CQRS, and hexagonal architecture.
• Ensure component clarity, maintainability, and extensibility.

3. Communication Protocol & Middleware

• Design both sync and async communication layers: REST, RPC, gRPC, message queues, event streams (Kafka/Kinesis/Pulsar).
• Define retry/timeout strategies, circuit breakers, rate limiting, and versioning strategies.
• Handle backpressure, partitioning, delivery semantics (at-least/at-most/exactly once).

4. Data Architecture & Storage Strategy

• Architect data models and storage strategies for SQL and NoSQL databases, distributed caches, blob stores, and search indexes.
• Define sharding/partitioning, replication, consistency, indexing, backup/restore, and schema evolution strategies.
• Design real-time and batch data processing pipelines.

5. Operational Readiness

• Define observability (metrics, logs, traces) requirements.
• Collaborate with DevOps to ensure deployment, monitoring, alerts, and incident management readiness.
• Provide production support as a senior technical owner.

6. Leadership & Influence

• Lead technical discussions, design reviews, and cross-team collaboration.
• Mentor engineers and help elevate team practices.
• Influence technology direction and architectural standards.

Required Qualifications

• 10+ years of professional software engineering experience with strong backend and distributed systems background.
• Proven track record of leading large-scale architecture and delivery of production systems.
• Expert in system design with the ability to simplify ambiguity and craft robust solutions.
• Strong programming experience in one or more languages (Java, Go, Python, C++).
• Deep understanding of distributed systems, message streaming, queues, RPC/REST, and event-driven architecture.
• Experience with cloud platforms (AWS/Azure/GCP) and container technologies (Kubernetes/Docker).
• Strong communication, documentation, and leadership skills.

Preferred Skills

• Experience with large-scale messaging/streaming (Kafka/Pulsar), caching, and NoSQL.
• Experience designing for high availability, fault tolerance, and performance at scale.
• Mentoring and leading global engineering teams.
• Familiarity with observability tooling (Grafana, Prometheus, Jaeger). 

Job Description

We are looking for a great Java Developer who is passionate about working in the Microsoft tech stack using Java. Your primary focus will be on developing common reusable components and implementing them following well-known best practices. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving and an attitude to learn is essential. 

Job Responsibilities: 

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
• Contribute in all phases of the development lifecycle.
• Write well designed, testable, efficient code.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Design and develop dockerised microservices for cloud 

Required skills and experience include:

• BS in Computer Science or other field of study and applicable work experience.
• Most likely 3-5 years of experience on Java Web Development.
• Experience in developing Microservices for cloud (Azure/AWS/GCP) is preferred
• Experience in Spring Framework (Spring boot, spring Batch), Spring MVC, Microservice model, RESTful web services
• Experience in databases like SQL Server, Oracle, PostgreSQL, MySQL, MongoDB is desired.
• Should have hands-on experience on Hibernate, JPA or MyBatis or any other persistence framework.
• Must have strong teamwork orientation and the ability to foster collaboration within and across teams 
• Knowledge of Maven/gradle
• Knowledge of Docker, Kubernetes 
• Good Communication skills ( English)

Primary Skills(Mandatory)

Core and Advanace Java 1.8 , Web and Microservice development using java (Jsp, Servlet, Spring boot, Spring MVC), Restful Web Services, Spring framework, RDBMS (Postgres, Mssql server), Hibernate 

Secondary Skills

Java script, Frontend web development - (Angular,nodejs) ( Not mandatory)

Additional Information

• Should have experience of working in any previous IT Software company 
• Any additional certification will be a plus
• Comfortable working from Office.

• Designing and building advanced applications for the iOS platform
• Collaborating with cross-functional teams to define, design, and ship new features
• Unit-test coding for robustness, including edge cases, usability, and general reliability
• Working on bug fixing and improving application performance
• Continuously discovering, evaluating and implementing new technologies to maximize development efficiency

Desired Candidate Profile

• Bachelor's degree in Computer Science or related technical discipline
• 3-6 years iOS app development experience
• Strong hands on experience in developing high performance mobile applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly
• Expert with Swift (swift 4.0 & above) and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Must have experience in BLE and BT
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Understanding of Apples design principles and interface guidelines
• Experience with performance and memory tuning with tools such as Instruments and Shark
• Familiarity with cloud message APIs and push notifications
• Familiarity with the MVC and MVVM design patterns
• Knowledge of the open-source ecosystem and the libraries available for common tasks
• Experience building, testing and distributing native apps that consume RESTful services
• Hands-on coding, systems analysis, design, and delivery of projects assigned
• At least three native iPhone applications deployed in the marketplace
• Should have Knowledge in Apple Certificate/Profile creation and maintenance
• Knowledge in SDK integration into iOS app & Realm Database is an added advantage
• Proficient understanding of code versioning tools such as GIT

C# Developer @ Pune

Primary Skills : C#.Net, Microservices or JavaScript Framework

Requiements:
Required Knowledge/Skills, Education, and Experience
· Bachelor’s degree in Computer Science
· 3+ years professional experience in software development building production software systems
· Solid Computer Science fundamentals in object-oriented design, data structures, algorithms, and problem solving
· Proficiency in a modern programming language, preferably in C#
· Knowledge of Web based technologies or JavaScript frameworks
· Ability to work well with a team in a fast paced, dynamic, agile development environment
· Excellent written and verbal communication skills
Preferred Knowledge/Skills, Education, and Experience
· Knowledge of professional software engineering best practices
· Knowledge of Cloud Platforms (AWS, Azure, Google)
· Strong time management skills and the ability to be self-directed
· Experience with service-oriented architecture and web application/services development
· Experience with Object Oriented modern JavaScript Frameworks (Angular JS, Ember JS, Dojo, etc.)
· Experience with UI/UX design for complex workflows and/or for technical end users / domain experts
· Experience building complex, scalable, high-performance software systems that have been successfully delivered to customers
· Active on Github or StackOverflow
· Comfortable with the Linux command line and Git
· Sharp analytical abilities and proven design skills
· Experience with distributed computing and enterprise-wide systems
· Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
· Experience leading and mentoring junior software engineers, and make them more effective, product software engineers
· Understanding of microservice development and best practices
Job Description:
Responsibilities
The person in this role will be developing software in the Innovation and Research team. The software development activity could be prototype code, researching an emerging technology, developing applications and microservices, testing harnesses, DevOps pipeline steps, and cloud development technology. The person in this role will be on an Agile Scrum team, and will participate a daily scrum meeting, updating story tasks, and providing daily updates to the team.
Additional responsibilities include:
· Documenting design, testing, or story details for a proposed implementation of a software feature or service
· Reporting out research findings to the broader team or organization
· Implementing software ideas
· Writing stories for software implementations
· Writing test code for validating software implementations
· Developing DevOps pipeline steps and/or DevOps tooling
· Agile Scrum activities (daily scrum, updating stories and tasks, sprint reviews)
· Research into a new software technology