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Role –Customer Success Executive (Post Sales)
Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.
Who we are?
A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.
- As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
- Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
- This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.
Keen to know more about how you could contribute?
- Maintain a detailed knowledge of our offering and the impact they can create for our customers.
- Coordinating and maintaining a detailed list of all tasks and communication with the client.
- Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
- Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
- Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
- Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
- Assisting the onboarding team for any new business set up activity that might arise from accounts.
- Proactively spot and correct any issues that could affect customer satisfaction or retention.
- Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
- Keep yourself updated about new products and services that could be of value to customer’s business.
- Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
- Handle customer escalations and ensure closure of the issues.
Desired Skills
- Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
- -2 years of relevant experience in B2B customer facing roles.
- Knowledge of the SaaS ecosystem (good to have).
- Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
- Account management and client relationship skills is preferred.
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role -Senior Graphic Designer - Branding
Experience Level - 3+ years
Location - Bangalore
Job Description :
This is a full-time on-site role for a Senior Graphic Designer in Bengaluru. The Senior Graphic Designer will be responsible for creating graphics, designing logos, developing branding, and typography. They will be expected to interpret design briefs, collaborate with internal and external stakeholders, and deliver high-quality designs.
Qualifications :
● Expertise in Graphics, Graphic Design, Logo Design, and Branding
● Advanced skills in Typography
● Hands-on experience with design software like Adobe Creative Suite or Sketch
● Strong understanding of visual communication principles
● Ability to interpret client needs and design briefs into actionable design solutions
● Experience in managing multiple projects and meeting deadlines
● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders
● Experience in advertising or creative agencies is a plus
● 3 + creative design experience
Please attach your portfolio/Behance link to the resume while applying
About the Company
We are a young, fast-moving startup building products where design directly influences how users think, feel, and interact. You will be working closely with the founders and will have real ownership over shaping the brand and product experience.
What You Will Do
• Design digital assets for product interfaces, marketing campaigns, and brand materials.
• Work with engineers to ensure smooth, accurate design-to-development handoff.
• Create visuals, presentations, and basic motion content using Figma, Canva, and video tools.
• Contribute ideas during brainstorming sessions and help evolve the startup’s overall design language.
• Assist in building UI layouts, design systems, and prototypes for web and product experiences.
• Maintain design consistency and clarity across all user and brand touchpoints.
Important
All shortlisted candidates will be required to complete an assignment as part of the selection process.
Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
• 8 - 15 years of experience building Full Stack applications with a focus on performance and low latency
• 2 - 5 years of experience building React and/or Mobile Applications. Some exposure is a plus but not
mandatory.
• 5 - 8 years working with microservices, API servers, databases, cloud-native development, observability,
alerting and monitoring
• Deep exposure to cloud services, preferably Azure
• Preferably worked in the Retail domain or other similar domains with complex business requirements
• Contributed to & actively maintained one or more open-source projects
• Blogging on performance or related topics
• Speaking engagements at Meetups or Conferences.
Core Skills:
• Strong understanding of Operating Systems, Database,s and Networking fundamentals
• Good understanding of RESTful APIs, GraphQL, and Web Sockets
• Exposure to the Frontend side of the world on Web and Mobile
• Strong understanding of Distributed Systems, Fault Tolerance, and Resiliency. Exposure to setting up and
managing Chaos is a plus
• Exposure to Domain Driven Design (DDD), SOLID principles, and Data Modelling on various RDBMS, NoSQL
databases
• Exposure to building high-performance APIs with the ability to isolate problems in different parts of the
request/response journey
• Good understanding of CNCF projects with a specific focus on Observability, Monitoring, Tracing, Sidecars,
Kubernetes
• Participate in architecture reviews to identify potential issues, and bottlenecks and provide early guidance
• Deep knowledge of at least 2 different programming languages and runtimes. Any two of JavaScript, Ruby,
Python, Swift, Go, Rust, C#, Dart, Kotlin, Java, Haskell, OCaml
• Excellent verbal and written communication
• A mindset to constantly learn new things and challenge the Status Quo
• Hands-on skills combined with leadership qualities to guide teams
UI/UX Designer responsibilities include:
- Gathering and evaluating user requirements, in collaboration with product managers and engineers
- Illustrating design ideas using storyboards, process flows, and sitemaps
- Designing graphic user interface elements, like menus, tabs, and widgets
Job brief
We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients. UI/UX Designer responsibilities include gathering user requirements, designing graphic elements, and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you. Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows, and sitemaps
- Design graphics user interfaces elements, like menus, tabs, and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors, and images
Requirements
- Portfolio of design projects (does not matter if the project is not live)
- Knowledge of Designing tools (e.g. Figma )
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills
Assist with the development, execution, management, and measurement of digital marketing programs and campaigns that drive customer awareness, traffic, sales and retention across D2C eCommerce touchpoints
- The desired candidate must be from a D2C company.
- Strong hands-on experience in handling e-commerce platforms/websites.
- MBA- Marketing with minimum of 3 years experience in the same role.
Responsibilities:
1. Develop, propose, and execute a robust promotion plan in partnership with brand teams to drive sales on owned D2C platforms
2. Create D2C channel from scratch for a brand as well as run an existing one
3. Activate key marketing channels (social, SEM, SEO, display, email, influencer, and affiliate marketing) to drive qualified traffic
4. Utilize analytics tools such as Google Analytics and Adobe analytics to assess and optimize the performance of sites, campaigns, and marketing channels
5. Utilize web and sales analytics data to analyze business performance and provide insights and recommendations for growth
6. Develop and propose innovative marketing programs and initiatives to grow the D2C business.
7. Effectively provide executive stakeholders with timely promotion and marketing campaign performance reports
8. Ensure content marketing and content updation on own channel to engage consumers
9. Launch a long-running program to ensure higher retention and drive repeat purchases
Requirements:
Experience in running D2C channels from an end-to-end perspective
Experience in data analytics and use of web analytics tools, such as Google Analytics, to assess and report site and channel performance
Understanding of consumer behavior and market trends
High result orientation – getting things done on time and as per agreed-upon norms.
Good Communication Skills
Attention to detail;
Creativity
Good research capabilities
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Content Marketing Manager, you will be responsible for shaping and executing a long-term content marketing strategy for the group.
What you will do:
- Developing a digital cross-platform content strategy that supports the business objectives and aligns with the brand values
- Managing content calendars and ensuring that the content remains consistent across all platforms
- Staying up-to-date with digital developments and generating new ideas to draw the audience's attention through content
- Improving keyword ranking and quality score by SEO optimization
- Tracking content performance using tools such as Google Analytics and SEM Rush
- Coordinating with the marketing, design, and writing teams to ensure the timely delivery of assignments
- Tracking consumer and content analytics and generating reports and presentations
- Keeping up to date with content trends, consumer preferences, and advancements in technology
- Driving content output to ensure all deliverables are met and turn-around is cost-effective
- Maintaining a deep understanding of industry trends in order to feed into wider marketing strategy
Desired Candidate Profile
What you need to have:- Bachelor's degree in Literature, Journalism, Marketing, Communications, or similar stream
- Ideally a minimum of 2 years’ experience in Content Marketing
- A portfolio of published work
- Proven track record in a fast-paced environment gained either in-house or agency side
- Familiarity with all the content forms like blog, infographics, ppts, video, ebooks etc and market in relevant different forums
- Good knowledge of content and layout design tools such as Adobe InCopy and InDesign
- Good knowledge of various content platforms such as social media, blogs, and print media
- Excellent computer skills with MS Office and Google Suite
- Strong understanding of content practices to increase engagement of the content pieces
- Excellent written and verbal communication skills
Experience: 5+ Years
An Architect is a hands-on, talented, innovative, and practical individual with functional experience to design, implement and support the delivery of core products and product components.
- Capable of working under minimal direction and exercising considerable latitude, they will provide technical expertise in developing solutions to complex software engineering problems, which require frequent use of ingenuity and creativity.
- Experienced in designing application framework solutions, performing architectural analysis, and identifying issues and provide solutions for the business problems.
- Sound functional knowledge of application architecture service architecture, code modularity, data synchronisation, customisable workflow management, partner application integration and API developer frameworks.
- Responsibilities:
- Lead the design and development of new architecture and major functional upgrades for the most advanced capabilities
- Provide technical guidance and mentorship to engineers, designers, and developers.
- Engage cross-organizational teams such as Product Management, Integrations, Services, Support, and Operations, to ensure the success of overall software development, implementation, and deployment.
- Requirements:
Ideal candidate should have
- 7+ years of system implementation experience
- Experience with any of the following languages like Java / Nodejs / ROR / Python
- Expertise in micro service / Data modelling / AWS / Messaging
- Expertise in building scalable & reliable systems
- Good Experience in working with technologies like AWS, Redis,
- Experience in messaging systems like SQS/RabbitMQ
- Good knowledge of caching, Databases, distributed systems.
- Strong problem solving and analytical skills
- Good experience with Devops
We are looking to hire a React Native Mobile App Developer for a Singapore based Fintech startup. A joint venture of Singapore Stock Exchange and Temasek an investment company has recently acquired a minority stake in the company. Candidates must have a strong understanding of end-to-end flows encompassing front-end, application server, APIs and databases. The candidates must possess strong programming skills.
Requirements:
- Has demonstrable experience in building mobile apps for iOS and Android using React Native.
- The candidate must have at least 2 years of relevant experience in mobile app development.
- Detail-orientation and appreciation of usability, design and aesthetic elements is a must.
- Overall experience of 3-8 years, with relevant educational background or certifications.



