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Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

• Designation:- Business Head-IT
• Work experience:- 4-5yrs
• Location:- GIFT CITY, Gandhinagar
• Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
• Age Limit:- Around 45 – 55 Years.
• Job Timing:- 9:30am to 5:30pm
• Language Known:- English, Hindi, Gujarati
• Required Gender Male/Female:- Male
• Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
• Transportation Facility:- Yes
• Duration:- Mini. 2yrs contract
• Current strength of Company (In Nos.):- 180

Min. work experience:-

• Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
• Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
• DSC-PKI will be added advantage.
• Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
• This position is for business development of IT division and not for serving exclusively captive requirement of Company.

Skill-Sets:-

• Thorough understanding of the profitable business generation in the field of IT
• Good analytical & conceptual skills, as well as team leader
• Thorough understanding of various applicable statutory / regulatory requirement related to IT business
• Good networking Skills
• In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.

Role& Responsibilities:-

• To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
• To analyse the risks and implement the best management practice to mitigate / transfer.
• To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
• To co-ordinate with Top Management for various matters.
• To manage the day-to-day all business affairs of the IT Business Division.
• To articulate the cost effective business solutions / models and convert the leads into the business.
• Any other job / activities assigned by the Company as deemed fit.

This is a Contract Based role only

Not a "Fulltime opportunity"

Role Summary:

The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

EDUCATION

• Bachelor university degree in Engineering/Computer Science.

KEY SKILLS

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism/Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Desirable:

• Prior experience in UI automation, Robotics process automation is an added advantage.
• Certification in Robotics