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ServiceNow Engineer
Digital engineering
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ServiceNow Engineer

at Digital engineering

Agency job
4 - 8 yrs
₹15L - ₹18L / yr
Bengaluru (Bangalore), Hyderabad
Skills
ServiceNow
ITOM

5+ of experience with the Service Now platform, with a focus on ITOM implementations ,Service Mapping and Discovery modules

Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping

Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory

Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives

Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery

Expertise in Setting up and administration of MID servers

Create/update/remove Discovery ranges and schedules

Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues.

Expert knowledge in defining identification and reconciliation rules


Area of Responsibility

Incident Mgt

Release Management

License Mgt

Vulnerability Mgt

Patching

Clone Downs

Upgrades, including skips and testing

DSA (Distributed Security Access) and MyAccess

DR Testing

Configuration Chgs

Review System Performance

Answer Platform Level Questions

Certificate Management

Firewall Rule Management

Functional ID/Service Account Management

Manage passwords in 5/3 Vaults

Monitor Daily, weekly and monthly jobs

Manage 30+ Integrations with other systems

Review Error Logs

Software Code Management (e.g. GitHub)

Data Extracts

Audit Support

Maintain prod and non-prod environments (10)

Code Reviews

Maintain 5/3 development standards

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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