ServiceNow Architects & Developer

Review Criteria:

• Strong MLOps profile
• 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
• 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
• 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
• Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
• Must have hands-on Python for pipeline & automation development
• 4+ years of experience in AWS cloud, with recent companies
• (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth

Preferred:

• Hands-on in Docker deployments for ML workflows on EKS / ECS
• Experience with ML observability (data drift / model drift / performance monitoring / alerting) using CloudWatch / Grafana / Prometheus / OpenSearch.
• Experience with CI / CD / CT using GitHub Actions / Jenkins.
• Experience with JupyterHub/Notebooks, Linux, scripting, and metadata tracking for ML lifecycle.
• Understanding of ML frameworks (TensorFlow / PyTorch) for deployment scenarios.

Job Specific Criteria:

• CV Attachment is mandatory
• Please provide CTC Breakup (Fixed + Variable)?
• Are you okay for F2F round?
• Have candidate filled the google form?

Role & Responsibilities:

We are looking for a Senior MLOps Engineer with 8+ years of experience building and managing production-grade ML platforms and pipelines. The ideal candidate will have strong expertise across AWS, Airflow/MWAA, Apache Spark, Kubernetes (EKS), and automation of ML lifecycle workflows. You will work closely with data science, data engineering, and platform teams to operationalize and scale ML models in production.

Key Responsibilities:

• Design and manage cloud-native ML platforms supporting training, inference, and model lifecycle automation.
• Build ML/ETL pipelines using Apache Airflow / AWS MWAA and distributed data workflows using Apache Spark (EMR/Glue).
• Containerize and deploy ML workloads using Docker, EKS, ECS/Fargate, and Lambda.
• Develop CI/CT/CD pipelines integrating model validation, automated training, testing, and deployment.
• Implement ML observability: model drift, data drift, performance monitoring, and alerting using CloudWatch, Grafana, Prometheus.
• Ensure data governance, versioning, metadata tracking, reproducibility, and secure data pipelines.
• Collaborate with data scientists to productionize notebooks, experiments, and model deployments.

Ideal Candidate:

• 8+ years in MLOps/DevOps with strong ML pipeline experience.
• Strong hands-on experience with AWS:
• Compute/Orchestration: EKS, ECS, EC2, Lambda
• Data: EMR, Glue, S3, Redshift, RDS, Athena, Kinesis
• Workflow: MWAA/Airflow, Step Functions
• Monitoring: CloudWatch, OpenSearch, Grafana
• Strong Python skills and familiarity with ML frameworks (TensorFlow/PyTorch/Scikit-learn).
• Expertise with Docker, Kubernetes, Git, CI/CD tools (GitHub Actions/Jenkins).
• Strong Linux, scripting, and troubleshooting skills.
• Experience enabling reproducible ML environments using Jupyter Hub and containerized development workflows.

Education:

• Master’s degree in computer science, Machine Learning, Data Engineering, or related field. 

Seeking passionate Software Engineers having 2+ years of experience in Ruby on Rails.

• Excellent verbal & written communication skills. And you enjoy collaborating with others
• 1+ year of experience with Ruby on Rails or other Ruby frameworks
• Sound knowledge of object-oriented programming concepts and design patterns
• Strong knowledge of relational database concepts, PostgreSQL, MySQL, etc.
• Working knowledge of Javascript, DOM, CSS, HTML
• Strong experience with Git versioning systems

• Experience with modern Javascript libraries, frameworks & its ecosystem will be a huge plus. Example: React.js / Ember.js / Angular.js / Vue.js etc.
• Experience with Micro-service Architecture, Service Oriented Architecture (SOA), GraphQL, and REST APIs will be a huge plus
• Working knowledge or understanding of the SaaS ecosystem will be a plus
• Contribution to open source projects, have participated in some technical community or meetups or interest group or have written or spoken in public about their technical ideas
• Inclination to develop your own gems or reusable components or libraries

• We're a remote-friendly and calm company
• We use the latest and powerful hardware for software development
• We are heavy on extreme programming and agile methodology. Our DNA is engineering practices like TDD, CI, CD, Code reviews, Pair programming, etc
• We love to collaborate and contribute to open source projects (https://www.github.com/kiprosh">Kiprosh Github)
• We encourage and help you to blog about your development experience with the rest of the world. (https://blog.kiprosh.com/">Kiprosh Engineering Blogs)
• Our dedicated CoE (Center of Excellence) group ensures that company-wide we all achieve excellence in the area of our interest, learn the latest and greatest, and keep sharing product & technology topics regularly across the organization
• Company-wide, we conduct monthly events to have fun together as a One Kiprosh team.
• We are big on rewards and recognition. We celebrate spotlight awards every quarter. We have yearly award ceremonies and celebrations. (https://www.linkedin.com/company/kiprosh">Kiprosh Linkedin Page)
• We have company-wide outings twice a year (but pause for a year since March 2020 due to Covid19 pandemic)
• We are a passionate group of humble, kind, and fun-loving individuals

1.Answering phones and explaining the product and services offered by the company.

2.Resolving queries and issues related to the products and services.

3.Suggesting solutions based on customer's needs and requirements

• Creating a strategy towards growing customer base and creating plans for retention of existing customers
• Managing and growing client account base with the best interest of client in mind
• Developing new business with existing clients
• Identifying areas of improvement to increase revenue from the client
• Acting as Single Point of Contact
• Being the default point of contact in all customer account management related matters
• Handling client grievances; managing expectations and ensuring issue resolution
• Coordinating with internal team for delivery of client requirements
• Ensuring timely and successful delivery of solutions based on client requirements
• Supporting Sales Team in negotiating contracts and closing deals
• Getting new leads from existing businesses for sales team
• Ensuring timely invoicing and revenue realization

Desired Candidate Profile

• 3 to 5+ years of Account Management experience
• SaaS/ IT preferable
• Strong interpersonal skills
• Very strong business writing and communication skills
• Strong technical understanding    

Role Description

• Office 365 Migration Specialist
• Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
• Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
• Candidates must be flexible to work Monday through Friday 

Primary roles and responsibilities

• Hands-on migration/deployment of Exchange 2007/2010/2016 to Office 365 Azure-hosted solution
• Provide Level II/ Level III support for email and messaging systems
• Perform large-scale infrastructure implementations and migrations
• Configure tools for monitoring and use them to proactively identify issues within email & messaging systems
• Deployment of O365 Application (One Drive, SharePoint, Teams) with existing data migration
• Implementation and migration of Exchange Archiving and Journaling.
• Create and maintain technical documentation.
• Develop and train Service Desk and Endpoint Support to resolve level 1 and 1.5 Office 365 issues
• Participate in monthly maintenance windows
• Performs related duties as assigned

 
Experience and educational requirements

• Bachelor’s degree/Any equivalent Post Graduation.

 
Minimum skills, knowledge, and ability requirements

• Hands-on Exchange to O365 migration experience is a must.
• Very Good Knowledge on One Drive, SharePoint
• Integration of O365 with Okta
• Good communication and customer handling skills, candidates need to able to work with minimal supervision.
• Solid understanding of Microsoft Exchange 2007, 2010, 2013, 2016, O365.
• Solid understanding of ITIL/ITSM best practices.
• Excellent problem solving and decision-making skills.
• Experience with Veritas Enterprise Vault a plus.
• Ability to work independently and as part of a team.
• Certifications in this field are a plus.

• Works towards developing Stable & Efficient Applications for
• Responsible for developing Applications which are Stable, Efficient and if required cross   
• Responsible to create Native Applications for Android to achieve best performance.
• Responsible for understanding best UI Practices
• Responsible for creating Application UI utilizing latest Google UI Guide lines.
• Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
• Should have Experience of at least one production environment Application in Google Play Store. GIT, Agile Frameworks, Jenkins
• Must have Java, Android, C, and C++.

We are looking for somebody who can write all day long, gets excited when someone uses a new word and will cringe on reading this- we needs a writer who gets high on words and creativity. That might sound like every writer ever, but trust us- this is an extremely rare combination. However, we will find you!

If you think you are that genius, we would love to have you on board with us. Us? Well, a designer who’s hard to catch, a project manager who knows how to get things done, a boss who doesn’t like being called the boss, a writer who barely gets the time to write, and a little pupper who keeps them all going.

Now the serious stuff: What we’d expect you to do?

Creating and curating content for social media posts and graphics

Initiating and driving outcome-oriented campaigns

Writing articles and blogs of varying lengths

Ability to work across different industries and niches- extra marks for technical writers

Capability to write diversity content- SEO. long-form, taglines, SM posts, newsletters etc

Editing and proofreading articles with attention to detail

P.S. Of course, to be able to do all this, one has to be creative!

Hang on, we have some ‘perks’ too

5 days working (phew, who would not want that!)

Salary as per Industry standards (mandatory to say)

A good looking office (we hope so)

Pixie (the little pupper, remember?)