4+ ServiceNow Jobs in Hyderabad | ServiceNow Job openings in Hyderabad

Key Responsibilities: 

• Act as the primary liaison between the customer and the ServiceNow implementation team during the co-creation phase. 
• Facilitate workshops and interviews to understand the customer’s business needs, pain points, and objectives. 
• Build trust and rapport with stakeholders to encourage open communication. 
• Evaluate the customer’s existing ITSM, ITOM, HR, or other enterprise tools. 
• Document current workflows, integrations, and pain points with the existing tools. 
• Identify redundant tools and processes that can be streamlined with ServiceNow. 
• Collect and analyze functional and technical requirements for the ServiceNow implementation. 
• Prioritize requirements based on customer goals, compliance needs, and business impact. 
• Translate business requirements into actionable technical solutions. 
• Compare the customer’s current toolset and processes against ServiceNow’s capabilities. 
• Identify gaps, limitations, and opportunities for enhancement using ServiceNow modules and custom applications. 
• Work with the customer to co-create a high-level architecture and roadmap for the ServiceNow implementation. 
• Propose relevant ServiceNow modules and custom solutions to address identified gaps. 
• Ensure alignment with the customer’s enterprise architecture and long-term goals. 
• Prepare detailed assessment reports, including findings, proposed solutions, and implementation plans. 
• Document key decisions, risks, and dependencies during the co-creation phase. 
• Work closely with ServiceNow Architects, Developers, and Product Owners to refine the proposed solution. 

Skills – Jboss, DevOps, ServiceNow, Windows Server.

JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.