9+ ServiceNow Jobs in Hyderabad | ServiceNow Job openings in Hyderabad

Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

FP&A Analyst – Financial Planning & Analysis

📍 Location: Hyderabad

💼 Experience: 4–6 Years

🏢 Work Mode: Hybrid

📄 Employment Type: Contract

🕒 Notice Period: 0–15 Days Preferred

Job Description

We are looking for an experienced FP&A Analyst with strong expertise in financial planning, reporting, budgeting, and reconciliation processes. The ideal candidate should possess strong analytical capabilities, stakeholder management skills, and hands-on experience with SAP and finance tools.

Key Responsibilities

• Prepare and analyze Financial Reports, Budgets, and Forecasts
• Perform Variance Analysis and support P&L Management activities
• Manage General Ledger and SAP Reconciliation processes
• Support Financial Planning & Analysis (FP&A) operations
• Coordinate with stakeholders and global counterparts for finance activities
• Work closely with procurement and IT finance teams
• Generate MIS reports and dashboards using Power BI and Excel
• Ensure accuracy in financial data management and reporting
• Support process improvement initiatives and automation opportunities
• Collaborate effectively within Agile & Scrum environments

Required Skills

• Financial Reporting
• Budgeting & Forecasting
• Variance Analysis
• P&L Management
• Financial Planning & Analysis (FP&A)
• Stakeholder Management
• SAP Ariba
• Power BI
• Advanced MS Excel
• SAP Reconciliation
• ServiceNow SPM
• Celonis
• Agile & Scrum
• IT Finance
• Technology Procurement Finance

Preferred Qualifications

• Bachelor’s Degree in Finance, Accounting, Commerce, or related field
• MBA Finance / CA / CMA preferred
• Strong analytical and communication skills
• Ability to manage multiple priorities and deadlines effective

Job Role : Financial Planning And Analysis

Experience :3 To 6 Years

Work Mode : Hybrid Model

Location : Hyderabad

- Reconciliation of General Ledger Accounts including Cash and Bank accounts and other Sub-ledger Accounts as required.

- Identify, research, analyze & resolve the reconciling items on the accounts reconciled

- Prepare and organize supporting documentation for reconciliations.

- Perform Account-related system tasks such as report generation and data management

- Prepare reconciliation-related journal entries and enter in SAP GL.

- Develop new methods or approaches to facilitate more effective performance of prescribed responsibilities.

- Effectively communicate independently with all the stake holders including US Managers / counterparts.

- Effective team player ensuring the team goals are achieved through collaboration

- Ability to Prioritize & multi task successfully to ensure meeting challenging deadlines of various activities.

Must & Good to have Skills

• Candidates with strong experience in financial analysis, reporting, and finance support related to IT/technology procurement
• The ideal profile should have hands-on expertise in budgeting, stakeholder management, SAP reconciliations, dashboarding, and strategic reporting
• Relevant experience in financial planning, reporting, variance analysis, and working on insurance applications as per regulatory guidelines will be preferred
• Key skills/tools: Financial Reporting, Budgeting, Variance Analysis, P&L Management, Stakeholder Management, Power BI, SAP Ariba, ServiceNow SPM, MS Excel, Celonis, Agile, and Scrum.

Job Title: Java Application Support Engineer/ System Support Engineer

Experience: 1 – 3 Years

Location: Hyderabad

Shift: 4 PM – 1 AM (Late Evening Shift)

Academic Qualification & Experience:

 Bachelors in Computers,

Job Summary:

Detail-oriented Java Application Support Engineer with experience in production support, UAT validation, release analysis, and RCA. Skilled in troubleshooting, log analysis, and providing L2 support for Java-based applications. Collaborates with cross-functional teams to ensure system stability, smooth releases, and SLA adherence in fast-paced environments. Flexible to work in late evening shifts.

Work Distribution:

• Production Support (40%): L2 Support, Incident Management, Ticket Resolution.
• RCA (10%): Problem Management, Root Cause Analysis.
• Release Analysis (10%): Scope and Impact Analysis
• Release & UAT Validation (40%): Test Case Preparation, Execution, and Validation.

Key Responsibilities:

• Provide Production Support for Java-based applications (SaaS/Cloud), ensuring high availability, performance, and reliability.
• Assist in debugging issues, analyzing application logs, and performing initial root-cause investigations.
• Work with Business and QA Teams to support User Acceptance Testing (UAT), including preparation, execution and validation of test cases.
• Document issues, resolutions, and system behaviors using standard templates and tools.
• Collaborate with Customer Support, Development/QA Teams, and stakeholders for issue escalation & resolution and improvements.
• Monitor application health, respond to incidents, and ensure timely communication of status updates.
• Ensure adherence to SLAs, compliance requirements, and best practices for Application Support, Application Releases & UAT.
• Follow established processes for incident management, change management, and release cycles.

Skills required:

• Knowledge of Java, Linux/Unix, Oracle-SQL, MSSQL
• Basic to intermediate experience in Java Application Support or troubleshooting Java-based systems.
• Good understanding of log debugging, error analysis, and general debugging procedures and troubleshooting
• Experience with Release Cycles, UAT Testing, writing and executing test cases.
• Experience with ticketing systems (e.g., Zoho, EasyRedMine, Jira, ServiceNow) and any monitoring tools.
• Strong verbal and written communication skills, comfortable interacting with users and team members.
• Understanding of ITIL practices (nice to have).
• Good documentation skills and attention to detail.
• Ready to work in late evening shifts (4 PM to 1AM) 

We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.

🔹 Key Responsibilities

✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.

✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.

✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.

✔ Manage user roles, groups, ACLs, and security rules.

✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.

✔ Perform platform upgrades, patches, and testing activities.

✔ Maintain technical documentation and user guides.

✔ Ensure ITIL best practices are followed across ServiceNow processes.

🔹 Required Qualifications

🎓 Bachelor’s degree in Computer Science / Information Technology or related field.

✔ 5+ years of experience in ServiceNow administration and Service Desk support.

✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.

✔ Hands-on experience with JavaScript and Glide API scripting.

✔ Knowledge of ITIL framework and service management best practices.

✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).

• 5+ years of hands-on ServiceNow development experience.
• 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
• Technical Certifications:
• Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
• Strongly Required: ServiceNow Certified Application Developer (CAD).
• SPM Module Expertise (Hands-On):
• Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
• Proven experience with Application Portfolio Management (APM).
• Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
• Platform Skills:
• Expert proficiency in ServiceNow scripting (both client-side and server-side).
• Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
• Experience building and consuming REST/SOAP web services.
• Analytical Skills:
• Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

• BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibilities:

• SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
• Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
• Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
• Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
• Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
• Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
• Custom Development & Platform Expertise:
• Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
• Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
• Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
• Integrations:
• Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
• Stakeholder Collaboration & Support:
• Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
• Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
• Reporting and Analytics:
• Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
• Governance and Maintenance:
• Manage application upgrades, patching, and release cycles for the SPM suite.
• Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

Skills – Jboss, DevOps, ServiceNow, Windows Server.

JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.