Senior QA Engineer

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. 

Responsibilities:

 Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. 

 Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

 Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

 Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

 Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

 Identify areas for continuous improvement in BMS services and processes.

 Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

About the Company

India's most iconic Italian dining brand is expanding into the FMCG sector with an artisanal gourmet brand offering fresh pasta, sauces, cheeses, and more. After decades of success in Italian cuisine across India and overseas, this venture brings restaurant-quality products into homes with sophistication, authenticity, and quality at its core.

Job Description

We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels. The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.

Key Responsibilities

Sales & Business Development

• Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce channels.
• Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.) ensuring consistent fill rates, visibility, and on-time delivery.
• Expand and manage Modern Trade business – new tie-ups, branding opportunities, and store-level execution.
• Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.
• Explore and onboard new retail store tie-ups and distributors to strengthen reach and market penetration.
• Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.
• Monitor and reconcile payment cycles as per company policy.

E-Commerce & Brand Coordination

• Oversee Amazon listings and catalog management, ensuring products are correctly priced, described, and optimized.
• Maintain online hygiene – accurate inventory, images, descriptions, ratings, and timely customer query responses.
• Coordinate with marketing for creatives, offers, product launches, and campaign rollouts.
• Identify and execute branding opportunities within partner stores and online marketplaces.

Team & Operations

• Conduct regular store and market visits to ensure visibility, placement, and compliance.
• Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.
• Maintain strong vendor relationships and ensure timely supply and collections.
• Collaborate with operations for smooth delivery logistics and minimal wastage.
• Provide market insights, competitor analysis, and category feedback to guide business strategy.

Qualifications & Requirements

• Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
• 5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.
• Strong leadership and team-building capabilities.
• Excellent communication, negotiation, and relationship management skills.
• Hands-on experience in Amazon / online retail operations preferred.
• Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies

Required Experience

Experience Range: 3–6 Years

Candidate should have experience in one or more of the following:

• B2B SaaS sales
• Health-tech software sales
• Hospital software / HIS / LIS / EMR sales
• Medical technology solution sales
• Enterprise software sales to institutions

Preferred Industry Background

Highly preferred:

• Healthcare technology
• Hospital management software
• Blood bank / laboratory systems
• Medical SaaS platforms

Required Skills

• Strong consultative and solution selling skills
• Experience in enterprise/client-facing product demos
• Ability to sell to institutional decision-makers
• Strong negotiation and closing capability
• Excellent communication and presentation skills
• CRM proficiency (HubSpot, Zoho, etc.)

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field
• MBA preferred but not mandatory
• Familiarity with healthcare compliance environments is an advantage 

Key Responsibilities

1. Business Development & Lead Generation

• Identify and generate new sales opportunities in hospitals, blood banks, healthcare institutions, NGOs, and government health organizations
• Build and maintain a healthy sales pipeline through prospecting, networking, referrals, and outreach campaigns
• Develop strategic territory and account plans for assigned regions

2. Product Selling & Client Acquisition

• Present and demonstrate RAKT to prospective clients
• Understand customer pain points and map software solutions accordingly
• Conduct consultative selling to explain business and operational benefits of the platform
• Drive complete sales cycle from lead qualification to contract closure

3. Stakeholder Relationship Management

• Build relationships with:
• Blood bank administrators
• Hospital procurement teams
• Medical directors
• Operations heads
• Maintain strong post-demo engagement to accelerate decision-making

4. Sales Closure & Revenue Achievement

• Meet and exceed monthly, quarterly, and annual revenue targets
• Negotiate commercials, pricing proposals, and contract terms
• Ensure timely closure of opportunities in CRM pipeline

5. Market Intelligence & Feedback

• Gather competitor intelligence and market insights
• Provide feedback to product and leadership teams on customer needs and feature demands
• Track healthcare digitization trends relevant to blood bank operations

6. CRM & Reporting

• Maintain accurate pipeline and forecasting updates in CRM systems
• Submit weekly sales reports, funnel metrics, and conversion status updates
• Track lead-to-demo and demo-to-closure ratios 

Job Description.

1.      Cloud experience (Any cloud is fine although AWS is preferred. If non-AWS cloud, then the experience should reflect familiarity with the cloud's common services)

2.      Good grasp of Scripting (in Linux for sure ie bash/sh/zsh etc, Windows : nice to have)

3.      Python or Java or JS basic knowledge (Python Preferred)

4.      Monitoring tools

5.      Alerting tools

6.      Logging tools

7.      CICD

8.      Docker/containers/(k8s/terraform nice to have)

9.      Experience working on distributed applications with multiple services

10.  Incident management

11.  DB experience in terms of basic queries

12.  Understanding of performance analysis of applications

13.  Idea about data pipelines would be nice to have

14.  Snowflake querying knowledge: nice to have

The person should be able to :

Monitor system issues

Create strategies to detect and address issues

Implement automated systems to troubleshoot and resolve issues.

Write and review post-mortems

Manage infrastructure for multiple product teams

Collaborate with product engineering teams to ensure best practices are being followed

Domain: Automation Testing – Selenium Job Purpose • Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications • Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools • Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams • Oversee technological delivery of the recommended automation solution roadmap across project teams • setting up end to end QA processes across Requirement Analysis,Test Strategy/Design and Test reporting • Participate in design and architectural reviews of proposed automation solutions across project teams • Designing & implementing enterprise wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing) • Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work • Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc. • Mentors/guides the team on technical knowhow • Adhere to company project standards and guidelines Mandatory Skills & Experience • 10-14 years of overall testing experience and atleast 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy • Hands on framework development for a Green Field Project • Strong hands on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUIetc. • Strong exposure on UI or API automation, hands on Webservices/Microservices automation • Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins • Experience in Cloud tech preferably AWS • Experience on Cloud Platforms such as Sauce Labs, Perfecto • Functional tools like Selenium (mandate), Webdriver IO, NightWatchJS, etc • Should have basic knowledge of JMeter or any other equivalent Performance testing tool • Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc. • Industry experience on Financial Services is preferred. About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information • Gender Neutral Policy • 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) • Generous parental leave and new parent transition program • Flexible work arrangements • Employee Assistance Programs to help you in wellness and well bein

Responsibilities:

• Develop and maintain mobile applications using React Native.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Help maintain code quality, organization, and automation.

• Write clean, maintainable, and scalable code.

• Participate in code reviews to ensure code quality and share knowledge with the team.

• Stay updated with the latest industry trends and technologies.

Requirements:

• Strong proficiency in JavaScript and familiarity with ES6+ syntax.

• Experience with Redux or other state management libraries.

• Familiarity with RESTful APIs to connect mobile applications to back-end services.

• Knowledge of mobile app architecture and design patterns.

• Experience with third-party libraries and APIs.

• Understanding of mobile development best practices.

• Ability to write well-documented, clean code.

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork skills.

Roles and Responsibilities:

• Developing new user-facing features using React.js
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Experience with RESTful APIs
• Troubleshooting interface software and debugging application codes.
• Create database schemas that represent and support business processes.
• Implement automated testing platforms and unit tests.
• Optimize application for performance and speed.
• Implementation of security and data protection.
• Provide technical support to users.

Skills:

• At least 5 years of experience as a Java Developer or similar role
• Strong expertise in Java programming language and working Knowledge on Back-end technologies such as Spring/Spring Boot.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Familiarity with database technology such as MySQL, MongoDB.
• Good knowledge of Unit Testing.
• Experience with at least one of the Cloud Services such as AWS, GCP, Azure are plus.
• Familiarity with SCRUM methodologies
• Strong organizational and project management skills.
• Excellent verbal communication skills.
• Analytical and logical skills
• Good problem-solving skills.

Qualification:

• 3-4 years of experience working as a ReactJS Developer or in a similar role.

What we offer:

• Flexible working hours
• Up to 12 Lakh insurance
• Work life balance

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree
• Strong negotiation skills
• Strong communication and presentation skills
• Work on the sales funnel and CRM handling of HubSpot
• Work on making a digital strategy to follow and adapt with clients