The role is based in Bangalore. Are you ready for such an ambitious challenge?
What Will You Do ?
- Develop the product strategy and roadmap for our core bookkeeping platform, with specific focus on enhancing user retention and stickiness of the App, in concert with other product managers and cross-functional peers.
- Identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data and competitive analysis.
- Define, understand, and improve key funnels and metrics.
- Own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
- Drive roadmap implementation in collaboration with Engineering and UX/UI peers: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication.
- Help define processes and implement Agile best practices to continuously improve Sprint Planning and Sprint Management
- Use outcome estimation to prioritize the Product Backlog and maximise value delivered to users and the business
What Does It Take?
- 2-6 years of experience in Product Management
- Experience in Mobile App Product Management for a technology driven organization
- Passion for solving real people problems at scale
- Depth of experience leading major product or growth initiatives across multiple products, platforms and feature clusters
- Impact focus and consistent history of delivering measurable results for both users and the business.
- Data-minded whenever possible. You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests, and probably know a bit of SQL.
- You can - rewire- your brain to think like a real business owner would and are genuinely interested in understanding their behaviour and motivations
- Ability to think big and small to build a portfolio of experiments and larger features.
- Impeccable follow-through. You say what you- ll do, and do what you say. You hold your team to this standard. You don't let details slip.
- You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.
- Written communication that is clear and effective.
- You are competitive and like scale, settling for #2 is not your thing
- You thrive in a high pressure, high ambiguity environment
Plus Points :
- Successful track record in scaling up a consumer-facing product with supply & demand dynamics, primarily focusing on retention and engagement metrics
- Experience in fully owning an end-to-end domain and roadmap building for at least 1 year
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Design and implement front-end & back-end services with high reliability and scalability
- Contribute to system architecture and database design
- Do high-level design with guidance and break down a complex system into simpler modules that can be reused
- Be involved and participate in the overall application lifecycle
- Learn about new technologies and incorporate them
What Are We Looking For?
- Hands-on experience with Javascript frameworks like ReactJS / ExpressJS / NodeJS. Databases like MySQL / MongoDB and REST API is a must-have skill.
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We are looking to connect with an experienced, skilled and motivated product designer for the lead role at BitClass, Bengaluru.
BitClass operates in the domain of live education by enabling teachers in setting up, selling, managing and delivering their live classes, all in one place. Founded by two accomplished serial entrepreneurs - Gunjan & Utsav, funded by some of the best institutional investors BitClass is striving for building the best in class PaaS platform for live learning.
Take a glance about the industry and our journey to know us better.
Responsibilities
- Understand the experience brief communicated by the product team
- Identify and transcribe the customer requirements into user stories, workflows and wireframes very early on in the project lifecycle
- Receive feedback and make the product evolve based on feedback and your personal assessment of such feedback
- Receive feedback and discuss when needed if you feel there is something more/better/different that can be done
- Develop UI mockups and interactive prototypes the team and client can interact with and test
- Identify and correct UI and UX issues/bugs
- Be the lighthouse of the team in terms of UX and UI best-practices
- Deliver designs catered to each stage of the project lifecycle
- Collaborate with the dev team
- Run tests and maintenance actions
- Deliver and adapt swiftly
Requirements
- 3+ years experience in app design both UX & UI
- Sharp eye for functional and efficient UX
- Ability to do design walkthrough with the client and PM
- Experience with tools such as Sketch, Invision, Zeplin, Abstract
- Understand platform design guidelines and follow them in designs
BitClass launches campus on the Internet for new-age skills, networking & more
Along with 100s of unique live courses, boasts of library, cafeteria and Amphitheatre to provide an exact offline campus experience.
https://tinyurl.com/5c2cad37" target="_blank">https://tinyurl.com/5c2cad37
PHP
C++About [24]7.ai
[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.
The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.
Areas of Responsibility
- Technical consultation and development of new pages / templates / modules in Acquia Drupal.
- Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
- Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
- Check and apply Drupal security updates/patches as and when available on Drupal.org.
- Support [24]7.ai Web projects and go live/cutover activities.
- Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
- Skilled with SQL database management – from SQL to table manipulation.
- Manages all technical aspects of the CMS and Acquia development environments.
- Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
- Uptime monitoring.
- Project ticketing (for internal tracking).
- 24x7 Emergency support.
Key Competencies
- Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
- 3+ years of experience planning and implementing web projects
- Bachelor and Master Engineering degrees
- Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
- Databases: MYSQL, Oracle
- Operating System: Linux/Abuntu, Windows
- Libraries: JQuery, Angular JS, Bootstrap
- Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
- Source control: SVN, Git, Github
- Must have excellent attention to detail and create clean, organized code as well as document modifications.
- Excellent problem solving and debugging skills.
- Knowledge of web performance optimization techniques.
- Knowledge of web vulnerability prevention methods.
- Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
- Excellent written and verbal communication skills required.
- Ability to work within a rapidly changing environment, multi-task and prioritize.
- Must be innovative, self-driven, motivated, organized and detail-oriented
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AngularJS (1.x)Angular (2+)React.jsNodeJS (Node.js)MongoDBWhat we're looking for
- An experienced Software Engineer with a love for Web products
- demonstrated ability to contribute individually as well as in a team.
If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.
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- Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
- Work closely with PMs, designers, and other engineers to ideate solutions to user problems
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- Work in a distributed team
- 2+ years of experience designing and building complex JavaScript web based software systems
- Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
- Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
- Experience with remote development teams working on the same platform
- Experience with writing testable code and driven by best practices Agile development process knowledge/experience
- Bachelor’s degree in Computer Science or related field
PythonJob Summary
We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.
Essential Duties & Responsibilities
· Understanding the flow of code and how it interacts with different components.
· Understanding project documents, customer demands, and product objectives to create and execute test cases.
· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.
· Handling technical communications and understanding customers' systems.
· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.
· Noting/Communicating all testing actions you have performed in daily and weekly reports.
· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.
· Researching test tools, methodologies, and trends and upgrading existing practices and processes.
· Managing/Owning the final quality on production release.
· Be able to participate as the quality representative on agile development teams with minimal supervision
· Have demonstrated ability to lead testing efforts, able to make their whole team better
· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.
Experience
Education
· Bachelor’s degree in Computer Science, Technology or other related field.
· Equivalent work experience may substitute for a degree.
Minimum Qualifications
· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java
Skills/Knowledge
· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus
· Demonstrable knowledge of basic programming concepts and patterns
· Hands on experience with Cypress/Protractor/similar tools.
· Hands on strong knowledge of SQL
· Experience in Javascript or Typescript
· Experience in full engineering lifecycle of automation code including code reviews
· Experience in designing, creating, and maintaining automated testing for APIs/Microservices
· Experience in pair programming for unit tests / automation suites
· Experience producing defect reports
· Experience testing interfaces between multiple complex software systems
· Strong communication / organizational skills, analytical ability, and attention to detail required
· Experience working as part of an Agile development team
· Excellent designing and programming skills
· Knowledge of multiple programming languages and process management methodology
· Knowledge of test methodologies and tools
· Exposure to Behavior Driven Development and experience in programming and testing
· The ability to recognize risks and errors in an application
· Excellent verbal and written communication skills
· Solid problem-solving, time management and prioritization skills
· The ability to keep current with the constantly changing technology industry
· A passion for testing, development, and design
· Ability to track issues to a successful resolution
· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon