Manager – CEO Project Office

Key Profile -

Ambitious Project Manager with extensive experience in high-end Residential Interiors with demonstrated ability in planning, managing procurement, scheduling, quality control, and coordination of MEP services.

Job Profile -

• Manage Customer communication and Customer experience
• Delivery of Projects as per committed timeline & desired Quality
• To gather and share project information with Project Stakeholders
• Maintain strong relationships with Contractors, Suppliers, and Designers
• Ensure Execution at Sites as per Standard ensure execution process
• Willingness to learn new techniques for tracking projects
• Track & plan Site activities as per Master Project Schedule, identify the risk involved, and plan alternate on-site work execution strategies accordingly
• Verify the bills submitted by Contractors, suppliers post checking on-site measurements of work carried out at the site
• Coach & train Project Executives to ensure all Standard practices are getting followed as far as on-site execution and reporting are concerned.

Requirements

Desired Candidate Skills -

• Strong Communication Skills
• Technical Knowledge of High end Residential Interior Work
• Should be able to manage team of 3-4 people
• Knowledge of current market rates (Material & Labour rates) for various Residential Interior works

At our core, we are a group of makers - designers, developers, product & project managers. We care about our work and think of it as a craft. We're always learning so we can build better and faster.

As a project manager, you will build product roadmaps, run agile ceremonies, and manage stakeholder expectations.

Core Responsibilities

• Care: Take charge of the project. Test each change. Be an advocate for the customer's customer.
• Be Agile: Run standups, demos, and retrospectives.
• Educate: Educate stakeholders about software development processes.
• Communicate: Both with the team and the customers. Give clear requirements and set the right expectations.

Requirements

• Should have a history of managing large projects.
• Good understanding of agile software development processes.
• Should be able to run teams and keep people motivated throughout the project.

​We are looking for a person who can adapt to the latest AI technologies such as ChatGPT and leverage them to enhance their productivity and efficiency.

Benefits

• Mentorship: Work next to some of the best engineers and designers.
• Freedom: An environment where you get to practice your craft. No micromanagement.
• Comprehensive healthcare: Healthcare for you and your family.
• Growth: A tailor-made program to help you achieve your career goals.
• A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.

• Reads through or listens to material in Japanese language mainly, ascertains understanding of the meaning and context of that material, and converts it into a second language, making sure to preserve the original meaning

• Translates online, video, and other media by providing subtitles

• Consults with subject matter experts and other colleagues in order to understand specialised concepts and translate them appropriately

• Prepare internal and external corporate documents for team members and industry partners

• Schedule meetings, appointments and manage other related works

• Maintain an organized filing system of paper and electronic documents

• Uphold a strict level of confidentiality

• Develop and sustain a level of professionalism among staff and clientele

• Translates a variety of documents including literary, legal, research, technical, scientific,

educational, and commercial materials

The Technical Project Manager is responsible for managing projects to make sure the proposed plan adheres to the timeline, budget, and scope. Their duties include planning projects in detail, setting schedules for all stakeholders, and executing each step of the project for our proprietary product, with some of the World’s biggest brands across the BFSI domain. The role is cross-functional and requires the individual to own and push through projects that touch upon business, operations, technology, marketing, and client experience. 

• 5-7 years of experience in technical project management.

• Professional Project Management Certification from accredited intuition is mandatory.

• Proven experience overseeing all elements of the project/product lifecycle.

• Working knowledge of Agile and Waterfall methodologies.

• Prior experience in Fintech, Blockchain, and/or BFSI domain will be an added advantage.

• Demonstrated understanding of Project Management processes, strategies, and methods.

• Strong sense of personal accountability regarding decision-making and supervising department team.

• Collaborate with cross-functional teams and stakeholders to define project requirements and scope.

Project Management officer

The Job in short

As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.

Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;

● You have 3-8 years of work experience.

● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.

● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.

● Act as an escalation point of contact to clients in case of any major disruption to service.

● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.

● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.

● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;

● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;

● You are very much hands-on and have the mentality to get things done;

● Proficiency in English is an absolute must since you will be dealing with clients across the globe;

● Additional local languages are most welcome;

● We are extra delighted if you have experience in the finance industry.

Our Company

Tealbox Digital is a data driven performance marketing agency based out of India, servicing high growth startups with growth marketing strategy and execution. We’re a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve a large problem statement within the performance marketing industry.

We work with 7-8 figure businesses, and consistently deliver profitable results for them. Some of our clients have gone on and gotten acquired successfully by other startups, while others have gone on to raise funds and scale up rapidly.

Job Description

We are looking for individuals who are natural leaders and have the ability to recognise what needs to be done. We require candidates with strong written & verbal communication skills and who are analytical thinkers. The ideal candidate will need to be able to effectively understand deliverables and articulate recommended actions.

• Interacting with clients, understanding the scope of work, their business and managing timelines for deliverables.
• Understanding & prioritizing internal deliverables to manage various project timelines.
• Coordinating with internal resources and third parties or vendors for hassle-free execution of projects.
• Adhering to stipulated deadlines while maintaining scope.
• Executing detailed project plans to track progress on a regular basis and addressing bottlenecks whenever they arise.
• Maintaining comprehensive project documentation for future reference and compliance.
• Minimizing risks and errors by implementing risk management procedures.
• Ownership for quality as well as the results achieved.
• Keeping an eye on deliveries and making sure they’re on brief, meet brand guidelines, and are delivered free of errors.
• Go beyond the brief to spot opportunities and problems, and offer solutions proactively
• Understanding new trends driving user expectations and behaviors.

Requirements

• 0-2 years of experience with an aptitude to pick up new skills.
• Stellar communication skills - both written and verbal.
• Someone who welcomes feedback and criticism and enjoys working in a collaborative, iterative, and agile process.

Responsibilities:

• Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
• Coordinated internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.
• Analyse project progress and, when necessary, adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.
• Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.
• Establish and maintain processes to manage scope over the project lifecycle, set project quality, and performance standards, and assess and manage risk within, and across, multiple projects.
• Structure and manage integrated, multi-track project performance databases for multiple digital, print, social, broadcast, and experiential projects, with an eye on overall progress.
• Develop and maintain partnerships with outside resources including third-party vendors and researchers.
• Monitor and assign resources appropriately to streamline project efficiency and maximise deliverable outputs.
• Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.

Requirements:

• Bachelor's degree in computer science, business, or a related field.
• 4-11 years of project management and related experience.
• Project Management Professional (PMP) certification (completed).
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, and timeline.

Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.

Skills and Qualifications

• Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas. 
• Excellent client-facing and internal communication skills.
• Proficiency in project management tools and methodologies.
• Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
• Resource management skills and ability to handle complex / sensitive issues
• Solid organizational skills including attention to detail and multi-tasking skills
• Project Management Professional (PMP) certification is preferred.
• Awareness about the latest technologies for product development and execution.

• Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
• Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
• Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
• Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
• Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
• Build and structure project teams to ensure maximum performance.