IT Project Coordinator

Job Description: Communication Trainer (Full-time– Offline)

Organisation: KGiSL MicroCollege, Coimbatore

Mode: Offline

Engagement Type: Full-time

Job Overview

KGiSL MicroCollege is seeking a skilled and dynamic Communication Trainer to deliver offline training sessions at KGiSL Coimbatore. The trainer will be responsible for enhancing students’ verbal, non-verbal, and professional communication skills, preparing them for academic and corporate environments.

Key Responsibilities

Deliver engaging sessions on spoken English, interpersonal communication, and professional etiquette

Improve students’ listening, speaking, presentation, and confidence-building skills

Conduct interactive activities such as role plays, group discussions, debates, and mock interviews

Customise training content based on student skill levels

Track student progress and provide constructive feedback

Maintain attendance and basic session reports

Required Skills & Qualifications

Proven experience as a Communication / Soft Skills / English Trainer

Strong command of English with excellent verbal and written communication skills

Ability to engage and motivate college-level students

Experience in offline classroom training preferred

Certification in communication, English, or soft skills training is an added advantage

Position Summary

We are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

• Make outbound calls to potential or existing customers to promote logistics services.
• Handle inbound calls, respond to queries, and provide basic service information.
• Generate leads and record relevant customer information for follow-up.
• Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
• Maintain customer data and call records accurately in the CRM system.
• Perform regular follow-ups with leads to maintain engagement and interest.
• Share customer feedback or complaints with the relevant team for resolution.
• Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

• Education: Minimum 12th pass / HSC or Graduate in any stream
• Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
• Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
• Soft Skills:
• Excellent verbal communication
• Positive attitude and eagerness to learn
• Ability to handle rejections gracefully
• Basic understanding of customer service
• Technical Skills:
• Basic computer literacy (MS Excel, Email, Internet)
• Willingness to learn CRM software

• Provide technology strategy planning
•  Integrate information technologies into the company for optimal effectiveness
•  Understand current and future business goals and ongoing IT issues to ensure business success
•  Develop a renewal and upgrade schedule for company software programs
• The candidate will be responsible to start and complete projects on a scheduled basis, inclined to maintain highest standard of quality.
• Analyzing scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis are a set of responsibilities.
• Monitor project performance and take proactive action to ensure projects are adhering to timelines set.

Aditya Birla Money Ltd, part of the Aditya Birla Group, is a prominent financial services company in India offering a wide range of services including equity and commodity broking, portfolio management, wealth management, and insurance broking. Established with a commitment to delivering excellence in financial solutions, Aditya Birla Money leverages its extensive network and robust technological infrastructure to cater to the diverse needs of retail and institutional clients across the country. With a focus on innovation and customer-centricity, the company has established itself as a trusted partner in the financial services sector, providing personalized investment advice and efficient execution to help clients achieve their financial goals.

 Equity Advisor/Equity Dealer

Job Purpose : These are individuals who are experienced in the stock markets and have requisite skills for acquiring big ticket clients and advise them on their decisions on the stock market & execute client trade on the terminal (Acquisition & Dealing).

Role description –

• Reactivation of clients & acquisition of new clients – open market acquisition, cold calling, through referrals
• Trade on behalf of clients
• Develop and maintain a long-term relationship with customers
• Responsible for reactivation of dormant clients. Ensure growth in clientele by converting leads
• Acquisition of De-mat / Trading account from open market and leads (Offline & Online)
• Conduct lead generation activities for sales penetration
• Meeting & pitching customers
• Generate Equity Business and maintain strong client relationships.
• To ensure adherence to surveillance, risk & deal desk processes

Expectations from Dealers/Trade advisors –

• Experienced professionals in acquiring and trading for HNIs' (High Net worth Individuals 25 lakhs and above & UHNI's (Deals in Crores)
• Capable of acquiring big ticket margin (min. 1 lac margin)
• Capable of servicing & leveraging relationship with HNI clients
• In-depth Knowledge about trading in Derivatives
• Have a strong & disciplined approach to Sales
• To work in a compliant and diligent manner
• Mandatory to have NISM Series 8 certification – Equity Derivatives Certificate Examination.

 Selection Criteria’s:

• Minimum 2 Years’ experience is Mandatory
• Dealing experience is must - achieving min 4X of revenue targets in the existing Organization.
• Currently managing or interested in Client Acquisition (sales)
• Should have completed 10+2+3 years of education (Mandate)
• Below 30 age for Dealers
• CTC range – 3 Lakhs to 6 Lakhs (Depends on Experience and Potential of the candidate) -Dealer Role
• NISM 8 certification – Equity Derivatives mandatory
• Advising clients with regards to their Investment in Equity & Derivative Market, Place orders on their behalf.
• Building relationships with the client & educating them about Investments.
• Responsible for achieving brokerage.
• New Client Acquisition
• Executing Trades Order

• Roles and Responsibilities:
  
  Hands-on experience on Angular, CSS, Scripting, NodeJs/express
  Experience in Responsive Web, Automation, CI/CD, Github, Microservices, Postgres (or any other RDBMS)
  Experience in AWS (SQS, SNS, Cognito)
  Implementing Observability/Monitoring.
  Strong experience in REST APIs

Roles & Responsibilities:
·Manage company’s various online bidding profiles
·Identifying quality lead and bringing up the projects for the company
·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
·Handle the initial discussions and collect the strategic information about the prospects
·Understand complex project requirements and prepare proposal /bid to generate leads
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
·Scout for new bidding platforms and websites to catch out the opportunities.
 
Skill & Experience Required
·Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
·Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
·Experience with lead generation and prospect management via various online bidding platforms.
·Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
·Lead generation through LinkedIn, database, and other social networks would be an added value.
·Ability to handle the sales independently or as part of a team

• Hands-on experience with salesforce CPQ
• Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
• Serves as the technical expert on Appirio projects focused on Salesforce.com, vlocity and the Force.com platform.
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
• Provides mentoring and guidance to other team members, including offshore team members.
• Conducts business with the utmost professionalism including:
• Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy. 
• Attends meetings on time, always.   
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.
• Familiar with project management fundamentals and fulfilling the project management role on projects.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. 
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. 
• Provides mentoring and guidance to other team members, including offshore team members. 
• Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.
• Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions. 
• Travels to client site as required.  
• Generates timely status reports, time tracking, and expense reports.
•  
• Understand platform limitations and design alternatives to work around limitations
• Ability to split time between many projects at once
• Identify when business requirements conflict with technical capabilities
• Provide constructive feedback to project teams
• Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
• Partner with project managers to monitor project status and risk areas
• Perform the most advanced design and development tasks

• Strong in problem solving, algorithms and data structures
• Proficient in Python
• Hands on experience in technologies and tools related to any of NLP, Deep learning, Machine learning, Conversational AI
• Experience with knowledge Graph or any graph based system is plus
• Able to train and deploy models
• Broad knowledge of machine learning algorithms and principles
• Performance profiling and Tuning
• Communicate and propose solutions to business challenges
• Familiarity with at least one of the cloud computing infrastructure - GCP/AWS
• Keep abreast with the latest technological advances
• Team mentoring and leadership skills.