
Responsibilities:
- Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation.
- Coordinated internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.
- Analyse project progress and, when necessary, adapt scope, timelines, and costs to ensure that the project team adheres to project requirements.
- Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project status and changes.
- Establish and maintain processes to manage scope over the project lifecycle, set project quality, and performance standards, and assess and manage risk within, and across, multiple projects.
- Structure and manage integrated, multi-track project performance databases for multiple digital, print, social, broadcast, and experiential projects, with an eye on overall progress.
- Develop and maintain partnerships with outside resources including third-party vendors and researchers.
- Monitor and assign resources appropriately to streamline project efficiency and maximise deliverable outputs.
- Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.
Requirements:
- Bachelor's degree in computer science, business, or a related field.
- 4-11 years of project management and related experience.
- Project Management Professional (PMP) certification (completed).
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, and timeline.

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Position Overview
We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.
This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.
Key Responsibilities
Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.
Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.
Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.
Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.
Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.
Maintain code quality through version control, peer review, and adherence to Salesforce best practices.
Create and maintain technical documentation for customizations, integrations, and configurations.
Proactively identify system improvements, performance enhancements, and automation opportunities.
Serve as the go-to technical expert for Salesforce Service Cloud within the organization.
Ensure compliance with Salesforce security standards, governance, and data privacy policies.
Required Skills & Qualifications
7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.
Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.
Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.
Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).
Deep understanding of Salesforce security model, sharing rules, and data architecture.
Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).
Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to manage full development ownership in a fast-paced environment with minimal supervision.
Preferred Skills
Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.
Familiarity with Agile/Scrum methodology and working with cross-functional teams.
Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.).
Responsibilities:
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
- Maintain weekly, fortnightly, and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of the industry’s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- Exhibit strong leadership skills and inspire your team members
- Stick to the client’s brief and the agreed process to deliver effectively
- Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentors to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Financial management and commercial acumen
- Advanced software skills including Word
1. Developing Dashboards as per leadership requirements to analyze the gap in sales performance
2. Transform high volumes of complex data into advanced analytic solutions.
3. Maintaining & updating Multiple large databases in structured format for ready to use in Excel Creating
multi-level dashboards with slicer, conditional report as per region wise access
4. Collaborated with various departments to improve the quality of data and reporting.
5. Performed data analysis and designed reports as per departmental needs.
6. Provide strong reporting and analytical information support to management team
7. Perform Day to Day Analysis of MIS Reporting & generating Sales Data reports on periodic basis.
8. Reports/dashboard generation & Publishing– Daily / Weekly / Monthly.
9. Monthly / Quarterly Revenue MIS as per Pan India Sales.
10. Analyzing Budget Vs Actual performance and finding the gaps to increase the sales
11. Generate and Publish Management reports in an accurate and timely manner.
12. Preparing,analyzing & tracking monthly Sales forecasting, Sale Trend Analysis and sharing the same with leadership ( Store Wise , SKU Wise & Category Wise)
13. Supporting Senior management team & other department heads with in-depth analysis
14. Generate both periodic and ad hoc reports as needed.
15. Analyse business information to identify process improvements for increasing business efficiency and
effectiveness.
16. Analyze Stock Availability & Fill Rate in Stores highlight low Stock low fill rate SKU`s in store
17. Preparing & Analyze Customer Bounce Report share with sales and logistic team
18. Help to identify any areas for process improvements.
19. Conduct Business Process analysis and identify critical issues and gaps .
20. Coordinating with Operations and other support groups.
21. Sales target setting across territories.
22. Analyzing the budget spend and trends for products across channels.
23. Design & implement sales expense/allowance module for all levels of field force.
24. Handling Sales Expenses & Cost Variance of Expenses (pre-month & estimates of expenses).
25. Activity Expense/Allowance, Advance, campaign expense.
26. Coordination with marketing & dispatch department for various inputs to field force.
27. Handling Sales Force Automation (SFA) Software for online reporting system for Sales Force Effectiveness.
28. Preparation of Creative Charts as per Analysis.
29. Preparation of Power Point Presentation as per MIS & Important Reports.
investors/angels.
- Familiarizing yourself with the companys mission, vision, and goals
- Contacting potential clients to establish rapport and arrange meetings
- Develop and implement link building strategy
- Up-to-date with the latest trends and best practices in Off page SEO
- Communicating over emails or calls with partners across the world to maintain a good working relationship.
- Provide recommendations and execute strategies for content development in coordination with SEO goals
- Promoting and maintaining the publics perception of our brand through media coverage and sponsorship opportunities
- Maintaining a positive image of the brand at all times
- Excellent written and oral communication skills
- Off page SEO and PR knowledge
- Good understanding and experience with website analytics tools like Moz, Ahref or SEMrush etc.
- Good time management and planning skills
- Objection handling skills
- Negotiation skills
- Closing techniques
--Maintain a high level of exposure for the property through direct sales.
--Successfully create business from new and existing guests.
--To connect with the CP, brokers and prospective buyers.
--Shall have good communication skills.
--Shall coordinate with the customers and resolve their queries reg. project.
EnKash is a leading corporate spends management and Payments Company. EnKash’s platform helps
businesses manage their payables, receivables, corporate cards & expenses. Businesses can manage
& control their spends in a completely DIY environment. EnKash serves both, financial institutions
and businesses with an objective to bring operational efficiencies and savings in business payments
flow.
EnKash is a leader in value creation for businesses, especially SMBs. Over the past four years EnKash
has delivered savings to more than 65000 users by digitizing their processes. The best part is EnKash
works as a layer on businesses’ existing softwares and banking relationships, building state of the art
experience and accessibility. This is combined with the ease of access to credit, purpose-based cards,
end use monitoring, customisable approval workflows and integrations with leading banks and
accounting platforms, is set to ease the journey for our SMBs.
The management and founding team at EnKash come with 100+ years of experience in paymentsbanking domain and have been instrumental in bringing many firsts to the ecosystem. EnKash is
based out of India with its offices at Mumbai, NCR, Pune and Bengaluru.
While being a leader in Indian ecosystem, EnKash often gets compared with global peers like Ramp,
Spendesk, Pleo, Payhawk, Soldo, Lithic, Marqeta, bill.com and a combination of their compelling
business models.
EnKash is a series B funded company with some marquee investors on board.
Feathers in the cap:
· Winner: India Fintech Awards 2020 by NASSCOM
· Best B2B Solution provider of the year, 2020 at Payments & Cards Summit.
Responsibilities:
- Manage each project's scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups across teams
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e. g. from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members own' the product and enjoy working on it
- High level understanding of various tech stacks, basics of API and microservices
Requirements:
- Leadership, Decision-Making skills.
- Responsibility.
- Effective communication.
- Attention to Detail.
- Task Delegation.
- Comfortable with participatory management.
Experience- 1 year and 2 year
Location - Navi Mumbai
Notice Period - Immediate or 15 days.
*Immediate joiners preferred.*
Job Description:
- Must be proficient in Adobe Illustrator, Photoshop, Corel Draw & other graphic tools is a must.
- Well versed with Digital Media & other Graphic Design
- Knowledge of video editing will be an added advantage
- Cultivate a solid body of work Proven graphic designing experience
- Candidates should pay attention to quality and detail.
Perks of working with us:-
1) A huge learning curve
2) Get the chance to learn Emerging Tech like ML/AI, Blockchain, VR/AR, IoT
3) Flexible working hour
4) Work from home facility
5) Work in a highly competitive environment to take your career to the next level
6) Unlimited Coffee and Snacks (If we are working at the off
- You will ne Responsible for revamping of existing LMS Platform along with designing and developing new projects.
- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Identifying areas for modification in existing programs and subsequently developing these modifications
- Writing and implementing efficient code
- Determining operational practicality
- Developing quality assurance procedures
- Deploying software tools, processes and metrics
- Maintaining and upgrading existing systems
- Training users for new modules
- Hands on experience in LMS or CRM will be preferred
- Good knowledge on MySQL, ES6, Node.js, SaaS, AWS, Bootstrap and Css3










