Relationship Manager

Job Location: Ahmedabad - WFO 

Job Description: 

We are looking for an E-commerce Specialist to join our team. You will manage our clients’ accounts on Amazon and solve any arising doubts or queries.

As an Ecommerce Specialist, you should have excellent multitasking skills to handle all of our clients’ accounts in a cohesive way. If you have a creative way of thinking and of presenting our clients’ brands through multiple online selling channels, we would like to make you part of our team. Ultimately, you should be able to ensure our clients' marketplace accounts are in order and that their business is running smoothly.

Responsibilities:

• Manage all marketplace accounts and listings.
• Resolve any errors/issues arising in the account.
• Able to create/manage cases and solve complex listing-level issues
• Create and manage the product listings across channels.
• Research keywords, competition, and optimize product listings organically.
• Prepare weekly and monthly sales and traffic reports.
• Collaborate with the Amazon Ads team to share data analytics.
• Collaborate with clients to address any queries arising from managing the marketplace account.
• Stay up-to-date with best practices

Key Responsibility Areas:

• Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex Web applications, operating systems, wired and wireless networks, and mobile applications/devices
• Delivering targeted and intelligence led security penetration testing through a robust testing methodology and process
• Craft and develop scripts, frameworks, tools, and the methods required for facilitating and executing sophisticated charges, emulating malicious actor behavior sought at avoiding detection
• Conduct security assessments on a wide variety of technologies and implementations
• Develop and maintain security testing plans
• Maintain and evolve a mature set of security penetration testing and internal Red Team processes covering all areas of technology
• Automate penetration and other security testing on networks, systems and applications
• Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk
• Produce actionable, threat-based, reports on security testing results
• Act as a source of direction, training, and guidance for less experienced staff

Elevate our quality assurance through automation

At Jules AI we're on a mission to revolutionize the recycled materials industry with cutting-edge technology solutions. As an Automation Engineer within our QA team, you will play a crucial role in enhancing our product development lifecycle by implementing and optimizing automated testing frameworks. Your work will ensure our software products are reliable, efficient, and meet the highest quality standards before reaching our clients.

What You Will Do

• Develop Automated Testing Frameworks: Design, build, and maintain automated testing frameworks and systems across various platforms and technologies.
• Collaborate on Test Planning: Work closely with QA analysts and engineers to understand system requirements and features, translating these into detailed, scalable, and robust automated tests.
• Continuous Integration and Deployment (CI/CD): Integrate automation tests with CI/CD pipelines, ensuring continuous testing and feedback in the software development lifecycle.
• Performance and Scalability Testing: Implement automated scripts to test performance and scalability of our software products, identifying bottlenecks and optimization opportunities.
• Bug Detection and Reporting: Utilize automated tests to detect and document bugs and issues within software products, collaborating with development teams to ensure timely resolutions.
• Tool and Technology Evaluation: Stay informed on the latest trends and tools in automated testing, recommending and implementing new technologies to improve testing efficiency and effectiveness.
• Quality Metrics and Reporting: Monitor, analyze, and report on quality metrics generated from automated tests to inform quality improvements and decision-making.

Who We Are Looking For

Skills and Qualifications:

• Proven Experience: 3+ years of previous experience in QA automation or a similar role, with a strong portfolio of successful automation projects.
• Technical Proficiency: Expertise in automation tools (e.g., Selenium, Playwright, TestComplete, Appium) and programming languages (e.g., Python, Java, JavaScript).
• Understanding of QA Methodologies: Deep knowledge of QA methodologies, tools, and processes, with the ability to apply this knowledge to automation practices.
• Problem-Solving Skills: Excellent analytical and problem-solving skills, with a keen attention to detail.
• Collaboration and Communication: Strong communication skills and the ability to work collaboratively within the QA team and across departments.
• Agile Environment Experience: Experience working in an Agile/Scrum development process, with an understanding of its impact on QA and automation practices.

What we offer

Work closely with a global team helping bring automation and technological intelligence to the recycling world.

You can also expect:

• As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
• Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
• Exposure to developments and tools within your field ensures evolution in your career and skill building.
• We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
• Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
• Have the opportunity to network and collaborate in a diverse community.

Are You Ready for the Challenge?

• Become a key player in our mission to transform the recycling industry through technological excellence. If you're passionate about quality assurance, automation, and making a difference, we'd love to hear from you.

Job Responsibilities

✓ Perform the role of Technical Lead on assigned projects to drive solution design (especially backend) and API services development.

✓ Be the thought leader and champion for above mentioned technologies.

✓ Drive technical analysis for new projects including planning and driving proof-of-concepts, if needed.

✓ Drive tasks related to backend development by providing architectural and technical leadership to mid-tier and database developers.

✓ Conduct peer reviews as the lead into Git to confirmed that developed code meets acceptable standards and guidelines.

✓ Work closely with the rest of the leads, mid-tier development, front-end developers, database developers, etc. to ensure end-to-end integrity of the solution being developed.

✓ Work closely with the rest of the tech leads and senior engineering leadership team to ensure reuse where applicable to increase productivity and throughput.

✓ Conduct technical interview to staff open positions in the backend team.

✓ Delegate work and assignments to team members

✓ Collaborate with their team to identify and fix technical problems

✓ Analyze users' needs and then finding applications to serve them

✓ Drive assigned tasks related to SOC 2 certification and ensure compliance to defined controls for areas under lead’s purview.

✓ Guiding their team through technical issues and challenges

✓ Prepare Technical design documents which would help the team to understand the technical flow

✓ Active participation in customer calls especially discussions related to Technical/Architectural and provide inputs.

Required Experience: 

✓ Backend Lead around 14 years of experience

✓ Server less Computing Architecture

✓ NodeJS, MySQL, Jenkins, Python, GitLab Technologies

✓ Good knowledge of AWS Cloud

✓ Full cycle AWS implementation experience

✓ Project experience in development and maintenance support for AWS web service and Cloudbased implementations

✓ Experience leading teams of up to 10 + professionals

Ability to manage multiple tasks and projects in a fast-moving environment 

Educational Qualifications: 

Engineering graduate or B. Tech/MCA with relevant major subjects like Computer Science

If you love interacting with high-net worth people, and maintaining strong long-term relationships, this is the position for you!

The WH/TL is a dynamic professional with experience in Business Development, Portfolio Management & Client Relationship Management in the Financial Services sector. (S)he would be responsible for driving teams to exceed sales targets and client relationship management by delivering the best standards of services.(S)he would be helping the teams to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice. (S)he would be a business manager as he would be responsible for P&L of his team.

 Wealth Management, Financial Services, Broking

 Responsible for development and management of respective zone teams, comprising Team Leaders, RMS

Responsibilities:

 Handling a team of Wealth Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high

 Maintaining profitability targets by ensuring good IRR and cross sell

 Identifying streams for revenue growth & developing business plans to build consumer preference

 Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues

 Monitoring client’s portfolio performance and rendering sustained advisory services for securing high ROI

 Proven track record of establishing systems/ procedures, thereby contributing in a major way towards augmented growth and profitability level

 Fulfilling the compliance standards in Financial Planning, Asset Allocation and Product Sales and managing Delinquencies by ensuring proper Sales Process

 Recruiting, training and ensuring seamless induction to the newly joined team members and managing attrition within the team

 To ensure achievement of acquisition ,activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers

 To ensure achievement of business and revenue targets attributed for the company.

 Conduct performance reviews for effective monitoring and measuring of results.

Qualifications: Graduate/ MBA/PGDM in Finance