Relationship Manager

About Ritually

Ritually is building the definitive process discovery platform for back office work. Our product fuses underutilized system telemetry with computer vision to help large enterprise and scaling mid-market companies deeply understand and reimagine their highest value and most repetitive processes for a world where humans and agents work together.

We believe deeply in trust (of our customers and each other), craft, customer obsession, and speed.

You'll be joining an AI-native, fast-moving, and repeat founding team. Ritually's founders, Ari Winkleman and Rachel Bush, previously built and exited a startup (Involvio) to Cisco, one of the world's largest enterprise IT companies, where they ran enterprise AI incubation teams. The company is funded and working with design partners.

The Role

This is a founding full-stack role. You'll be building our application with the founding team from 0-1 You'll own features and infra end to end and across technologies. You'll also own how we build: ensuring our AI development workflow is fast, dependable and secure.

What You'll Do

• Build features end to end, across our desktop client, web app, and the backend services that tie them together.
• Go deep in our cross-platform Electron desktop client the native OS integration that powers on-device capture, and the on-device privacy and redaction that runs before data leaves the machine.
• Move fluidly across technologies and layers, picking up whatever a problem needs rather than staying in one corner of the stack.
• Own the infrastructure and deployment path CI/CD, releases, and the cloud services everything runs on so shipping stays routine and reliable.
• Own how we build: keep our AI development workflow fast, dependable, and secure and establish the conventions, tooling, and guardrails that let a small team build like a much larger one.
• Own observability and on-call basics logging, error tracking, and alerting so we catch issues before our customers do.
• Help set technical direction and keep the codebase legible as we scale the engineering team.

What We're Looking For

• 1-4 years building software across the stack frontend, backend, and the glue between them (internships and meaningful side projects count).
• Comfort working across multiple languages and technologies, and a genuine willingness to learn whatever a problem requires.
• Solid fundamentals in shipping production software version control, testing, debugging, and deployment.
• Experience with, or strong interest in, owning infrastructure and devops: CI/CD, cloud services, and reliability.
• Genuine excitement about AI-native development you've used AI coding agents and want to push how far they can go.
• Comfort with ambiguity and a willingness to own problems end to end in a small team.

Nice to Have

• Experience building desktop applications (Electron or native).
• Experience building internal tooling or automation that made a team measurably faster.
• Experience building applications for on-premise deployment.
• Familiarity with managed backend platforms and AI agent tooling.
• Any prior early-stage startup experience.
• Degree in computer science or a related field.

Job Title: Web Designer Job Summary:

We are looking for a creative and detail-oriented web designer to join our team. The ideal candidate should have strong expertise in modern web design technologies, responsive design principles, and front-end development. You will be responsible for designing visually appealing, user-friendly websites while ensuring functionality, performance, and cross-browser compatibility.

Key Responsibilities:

• Design and develop responsive, user-centric websites and web pages.
• Create clean, structured, and SEO-friendly layouts using DIV-based HTML5 and CSS3.
• Develop and maintain responsive designs that adapt seamlessly across desktops, tablets, and mobile devices.
• Utilize Bootstrap, JavaScript, and jQuery to enhance website functionality and user experience.
• Create wireframes, mockups, prototypes, storyboards, user flows, and process flows to support project planning and execution.
• Collaborate closely with developers, designers, and project stakeholders to achieve project objectives and deadlines.
• Implement modern web design techniques using CSS Flexbox, CSS Grid, and other contemporary front-end technologies.
• Ensure websites are optimized for performance, accessibility, and search engine visibility.
• Troubleshoot and resolve design, usability, and functionality issues creatively and efficiently.
• Develop solutions that ensure consistent performance across multiple browsers and platforms.
• Stay updated with emerging web technologies, industry trends, and best practices.

Required Skills & Qualifications:

• Bachelor's degree or equivalent experience in Web Design, Graphic Design, Computer Science, or a related field.
• Strong proficiency in:
• HTML5
• CSS3
• Bootstrap
• JavaScript
• jQuery
• Notepad++
• Experience with graphic design and web design tools such as:
• Adobe Photoshop
• Adobe Dreamweaver
• Solid understanding of responsive web design principles and mobile-first development.
• Expertise in creating structured and maintainable DIV-based layouts.
• Knowledge of CSS Flexbox, CSS Grid, and modern front-end development practices.
• Strong understanding of browser compatibility challenges and cross-browser testing techniques.
• Experience creating wireframes, prototypes, and user journey flows.
• Excellent problem-solving, communication, and teamwork skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Knowledge of UI/UX design principles and best practices.
• Familiarity with SEO-friendly web development techniques.
• Experience working in an Agile or collaborative development environment.
• Basic understanding of web performance optimization and accessibility standards.

What We Offer:

• Competitive salary package.
• Opportunity to work on innovative and challenging projects.
• Collaborative and growth-oriented work environment.
• Professional development and learning opportunities.
• Exposure to the latest web technologies and design trends.

Apply now and become part of a team that creates engaging, modern, and impactful digital experiences.

We are seeking a skilled DevOps Engineer with 3+ years of experience to join our team on a permanent work-from-home basis.

Responsibilities:

• Develop and maintain infrastructure using Ansible.
• Write Ansible playbooks.
• Implement CI/CD pipelines.
• Manage GitLab repositories.
• Monitor and troubleshoot infrastructure issues.
• Ensure security and compliance.
• Document best practices.

Qualifications:

• Proven DevOps experience.
• Expertise with Ansible and CI/CD pipelines.
• Proficient with GitLab.
• Strong scripting skills.
• Excellent problem-solving and communication skills.

Regards,

Aishwarya M

Associate HR

Should be having overall years of experience of 7-12 years and having Team management ability.
Hands-on experience of minimum 5 years into Golang.
Proficient exp of minimum 2-3 years into DevOps* - end to end project implementation.
Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments.
Good experience of minimum 1-3 year into "Terraform".
Good experience of min 6months - 1 year into frontend technology like Vue.js
Good experience or working knowledge in AWS, Docker, Kubernetes, Helm etc.

1. Address and resolve applications issues, provide updates and perform root cause analysis.
2. Plan, execute and implement applications and configuration change procedures.
3. Supervise all alerts related to application and system procedures and provide services proactively.
4. Maintain good professional relationships with counterparts of development, Platformsupportand channel partners
5. Gain and maintain expertise in flow of application process and systems related to domain
6. Flexibility - responsibilities may require occasional evening and weekend work.
7. Coordinate across teams and resolve all complex application and system issues ranging in complexity (Low to Critical).
8. Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.
9. Manage all production systems and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
10. Follow standards and best practices bring operational efficiencies, stability and availability of the system.
11. Comprehend various metrics on operational dashboards and reports and take corrective actions
12. Manage all development system and recommend ways to optimize performance and provide solutions to problems and prepare reports for all problems.
13. Assisting with systems integration
14. Issue management and problem management - ensuring comprehensive database of queries and resolutions is kept up to date

The Real fit  candidate for this position

 is an energetic, self-motivated individual focused on solving customer problems. He shall be a responsive team player who can proactively contribute to building technical strategies for operations, applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment with following key skills

1. Exceptional verbal and written communication skills
2. Listening ability and patience
3. Critical thinking, complex problem solve and Troubleshoot
4. Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and
5. Able to work independently or as part of a team.
6. Ability to explain complex ideas to those with limited IT and systems knowledge.
7. Demonstrate ability to independently learn technologies and process through continuous learning.
8. Ability to work as part of a cross-cultural team including flexibility tosupportmultiple locations when necessary.