Relationship Manager at CoverYou · Gurugram · 0 - 2 years · ₹1L - ₹3L / yr · Profitable · Posted 14 Mar 2022

Responsible for establishing productive, professional relationships with key personnel of
customers.
Responsible for all operations, customer servicing and customer retention activities for
customers.
Responsible for driving business generation initiatives to achieve monthly, quarterly & yearly
targets.
Responsible for business tracking, analyzing and reporting business results at desired and
periodic intervals to reporting authority.

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Strong experience in handling inbound leads and converting them into customers
Excellent communication and relationship-building skills
Strong follow-up and negotiation abilities
Experience working with CRM and maintaining sales pipelines
Ability to understand customer requirements and recommend the right solution
Target-oriented and data-driven approach
Role Description
This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation. The role includes identifying sales opportunities, managing client relationships, and achieving sales targets. The individual will work closely with the sales team to ensure a seamless sales process and contribute to overall business growth.
Qualifications
- Inside Sales and Lead Generation skills
- Excellent Communication and Customer Service skills
- Proven track record in Sales.
- Good experience in core sales, direct sales, ed. tech sales
- Strong organisational and time management abilities
- Ability to work in a fast-paced, on-site environment
- Experience in brokerage is a plus.
- Experience in the logistics or transportation industry is a plus
- Bachelor's degree in Business, Marketing, or a related field.
- Monitor daily sales activities, pipelines, and performance metrics of the team
- Develop and implement sales strategies to improve conversion rates and revenue.
Sales Head – IT SaaS | Gurgaon
Famepilot is hiring an experienced Sales Head to lead and grow our B2B SaaS sales operations. We are looking for a target-driven professional with strong international sales experience and the ability to manage the complete sales cycle.
Company: Famepilot Internet Pvt. Ltd.
Location: Gurgaon (Work From Office)
Experience: 5–8 Years
Joining: Immediate
Application Process:
Interested candidates can apply by filling out the Google Form below:
https://forms.gle/8WA6KvdhWcWZVyCa7
About Famepilot:
Famepilot is a fast-growing SaaS platform helping multi-location businesses manage their online reputation, customer engagement, and digital presence more effectively.
Key Responsibilities:
- Generate business opportunities through cold calling and outbound sales activities
- Conduct product demonstrations and client presentations
- Manage complete sales cycle from lead generation to closure
- Build and maintain strong relationships with clients
- Identify and develop new business opportunities
- Work closely with internal teams to improve sales processes and customer experience
Preferred Candidate Profile:
- Minimum 4+ years of experience in IT/SaaS sales or business development
- Strong communication, negotiation, and presentation skills
- Target-oriented and self-motivated approach
- Experience in Retail, Hospitality, or BFSI sectors preferred
- Willingness to travel for client meetings when required
Why Join Famepilot:
- Opportunity to work with a growing SaaS company
- Leadership exposure and career growth opportunities
- Performance-driven and collaborative work environment
We are looking for an experienced Inside Sales professional to generate and qualify leads, engage with prospective clients, understand their business requirements, and drive sales opportunities for our IT products and services.
Key Responsibilities
- Generate new business opportunities through cold calling, email campaigns, LinkedIn, and other channels.
- Identify and connect with key decision-makers and prospects within target companies.
- Handle inbound and outbound leads, qualify prospects, and understand their requirements.
- Present and explain IT services, software solutions, SaaS products, or technology offerings to prospective clients.
- Conduct initial discovery calls and coordinate with the technical/sales team for further discussions.
- Maintain regular follow-ups with prospects and move qualified leads through the sales pipeline.
- Schedule product/service demos and client meetings.
- Build and maintain strong relationships with prospective and existing clients.
- Prepare quotations/proposals in coordination with the relevant teams.
- Track sales activities, lead status, conversions, and pipeline using CRM tools.
- Achieve monthly/quarterly lead generation, meeting, and revenue targets.
- Research target markets, industries, companies, and competitors to identify new opportunities.
- Work closely with marketing and business development teams to improve lead generation and conversion.
Required Skills
- 36 years of experience in Inside Sales / IT Sales / B2B Sales.
- Experience selling IT services, software, SaaS, cloud, or technology solutions is preferred.
- Strong experience in lead generation, prospecting, cold calling, lead qualification, and follow-ups.
- Good understanding of the B2B sales cycle.
- Experience interacting with decision-makers such as CXOs, IT Heads, Business Heads, and Procurement teams.
- Good communication, negotiation, presentation, and relationship-building skills.
- Experience using CRM tools such as Salesforce, HubSpot, Zoho, or similar.
- Ability to understand customer requirements and communicate relevant technology solutions.
- Target-oriented and comfortable working in a fast-paced sales environment.
Job Description – Sales Operations Job
Title: Sales Operations Executive
Department: Sales
Role Overview
We are looking for a Sales Operations professional to support our sales team and maintain
strong relationships with existing clients. The role will be responsible for ensuring smooth
day-to-day operations, handling client queries, and managing relationships with existing
channel partners. This is an entry-level role, and freshers are welcome to apply.
Key Responsibilities
• Manage and maintain strong relationships with existing clients.
• Handle client queries and coordinate with internal teams to resolve issues on time.
• Follow up with clients to ensure timely transactions and repayments.
• Manage and maintain relationships with existing channel partners.
• Coordinate with channel partners for regular business opportunities and follow-ups.
• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure
smooth execution.
• Maintain accurate records of client and partner interactions.
• Ensure timely follow-up on pending documents, transactions, and other requirements.
Key Skills & Competencies
● Strong client relationship management skills
● Excellent verbal and written communication
● Good follow-up and coordination skills
● Strong problem-solving and ownership mindset
● Ability to manage multiple clients and priorities
● Understanding of lending, working capital, fintech, or financial services is preferred
● Good analytical and reporting skills
● Proficiency in MS Excel / Google Sheets
● Ability to work effectively with cross-functional teams
Roles & Responsibilities
Key Responsibilities
- Own and manage the full sales cycle: prospecting, discovery, proposal, negotiation, and closing
- Identify, target, and engage ideal B2B customers (SaaS, IT, Services, etc.)
- Develop and execute outbound sales strategies (email, LinkedIn, cold calling)
- Qualify inbound and outbound leads to ensure good client fit
- Present customized lead generation solutions to meet client goals
- Collaborate with the delivery and operations teams to ensure a smooth handoff and onboarding
- Track sales pipeline using CRM (e.g., HubSpot, Salesforce)
- Meet and exceed monthly and quarterly revenue targets
Stay up-to-date with industry trends and competitors
Ideal Candidate
1.Strong Senior B2B Sales Hunter Profile driving new business for a B2B Tech services/B2B Lead Generation / Demand Generation agency, selling Demand Gen / Marketing Services / IT Services / SaaS to mid-market and enterprise clients
2.Mandatory (Experience 1) – Must have 10+ years of direct B2B sales experience, of which the most recent 5+ years must be in selling B2B technology services / IT services / B2B SaaS / demand generation or marketing services with a strong focus on new business acquisition.
3.Mandatory (Experience 2) – Must have owned the full new-business sales cycle end to end — prospecting, lead generation, discovery, stakeholder engagement, proposal/pitch, negotiation and closing — with a strong hunter/new-logo acquisition mindset and demonstrated ability to independently convert cold/warm prospects into paying clients
4.Mandatory (Experience 3) – Must have demonstrated B2B sales experience selling technology services / IT services / SaaS / marketing or demand-generation services to clients in global markets, particularly the US, UK and/or MENA, with ownership of prospecting through closure (Global-market sales must be a significant and recent part of the candidate's sales experience, not limited to occasional/inbound international accounts)
5.Mandatory (Skill 1) – Must have sold to marketing, sales and growth decision-makers (CMO, VP Marketing, Head of Growth, Head of Demand Gen) in multi-stakeholder deals
6.Mandatory (Skill 2) – Must be hands-on with outbound motions: cold email, LinkedIn, cold calling, ABM and SDR workflows, and lead qualification
7.Mandatory (Skill 3) – Must be fluent with CRM and prospecting tools (HubSpot or Salesforce, plus LinkedIn Sales Navigator, Apollo, ZoomInfo
8.Mandatory (Skill 4) – Must have a consistent record of meeting and exceeding monthly and quarterly revenue targets, stated in the resume
9.Mandatory (Skill 5) – Must be able to clearly demonstrate a structured B2B sales approach, including ICP identification, account research, prospecting strategy, outreach sequencing, discovery, lead qualification, stakeholder mapping, solution positioning, objection handling, negotiation and closing.
10.Mandatory (Leadership) – Must have team-handling experience, having built, led and mentored a sales team while carrying an individual quota
11.Mandatory (Communication) – Must have excellent written and verbal communication, comfortable managing longer sales cycles with multiple stakeholders
12.Mandatory (Stability) – Must show stable tenure of 2+ years per organisation with no significant gaps
13.Mandatory (Company) – Must come from a B2B technology services / IT services / B2B SaaS / B2B tech company, or a B2B lead generation / demand generation / content syndication / ABM / appointment-setting / marketing services agency
14.Mandatory (Note 1) – Resume must demonstrate quantifiable B2B sales achievements, such as quota attainment %, revenue/bookings generated, new logos acquired, deal sizes, pipeline generated or YoY growth
15.Mandatory (Note 2) – Must be open to night shift, 5:30 PM to 2:30 AM
16.Mandatory (Note 3): CTC is inclusive of variable upto 30%
17.Preferred (Industry) – Familiarity selling to SaaS, IT services or B2B tech companies
Interview Process
Key Responsibilities
• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
• Develop a growth strategy to bring financial gains and delighting clients.
• Suggest ways and means to endorse the products and services of the organization.
• Keep a close tab on the strategic moves made by the competitors.
• Maintain and manage records of sales, revenue, collections, invoices and others.
• Build long-term association with the existing clients and prospects.
• Nurture the subordinates to turn into thorough professionals.
• Prepare bespoke sales contracts
• Attend conferences, exhibitions and fairs to promote the company’s offerings.
• Develop new markets and regions to promote the products and services of the organization.
• Align personal goals with the vision and key objectives of the organization.
Identify and reach out to potential B2B clients (physiotherapy clinics, hospitals, and rehab centers) via cold calling, email, events or campaigns. • Qualify inbound leads and manage a healthy sales pipeline using the company’s CRM. • Understand customer requirements and align solutions with business needs. • Coordinate with Product Specialists for product demos and technical discussions. • Handle objections, negotiate, and drive deals towards successful closure. • Maintain accurate records of all interactions and pipeline status in CRM. • Ensure timely conversion of leads into paying customers. • Build and maintain strong relationships with prospects and clients. • Consistently achieve and exceed sales targets.
Profile- Sales Executive
Experience-1-2 years
Qualifications-B.Tech-CS/IT/MCA/BCA
Job Summary
Are you passionate about sales, confident in communication, and skilled at converting leads into business opportunities? We’re looking for a Sales Executive to join our growing team!
Key Responsibilities
- Handle pre-sales and post-sales activities effectively
- Make outbound calls and connect with potential clients
- Understand client requirements and recommend suitable solutions
- Follow up with leads and convert prospects into customers
- Maintain strong relationships with existing and potential clients
- Achieve assigned sales targets and contribute to business growth
- Coordinate with internal teams to ensure smooth post-sales support
Required Skills
- Cold Calling & Lead Generation
- Lead Conversion
- Sales & Marketing
- Client Communication & Relationship Management
- Strong Negotiation & Convincing Skills
- Follow-up & Business Development
What we offer
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible remote work arrangements
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities






