Relationship Manager at CoverYou · Gurugram · 0 - 2 years · ₹1L - ₹3L / yr · Profitable · Posted 14 Mar 2022

Responsible for establishing productive, professional relationships with key personnel of
customers.
Responsible for all operations, customer servicing and customer retention activities for
customers.
Responsible for driving business generation initiatives to achieve monthly, quarterly & yearly
targets.
Responsible for business tracking, analyzing and reporting business results at desired and
periodic intervals to reporting authority.

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Role Description
This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation. The role includes identifying sales opportunities, managing client relationships, and achieving sales targets. The individual will work closely with the sales team to ensure a seamless sales process and contribute to overall business growth.
Qualifications
- Inside Sales and Lead Generation skills
- Excellent Communication and Customer Service skills
- Proven track record in Sales.
- Good experience in core sales, direct sales, ed. tech sales
- Strong organisational and time management abilities
- Ability to work in a fast-paced, on-site environment
- Experience in brokerage is a plus.
- Experience in the logistics or transportation industry is a plus
- Bachelor's degree in Business, Marketing, or a related field.
- Monitor daily sales activities, pipelines, and performance metrics of the team
- Develop and implement sales strategies to improve conversion rates and revenue.
Role: Operations Intern
Location: Kolkata (In Office)
Duration: 6 months
Type: Full-time, Paid Internship
Working Hours: Aligned with UK working hours
About the Role
We are looking for an Operations Intern to support inbound sales conversations, prospecting, lead qualification, and pipeline management. This is a hands-on role with real responsibility. You will manage inbound enquiries, understand and qualify potential customers, follow up with prospects, book meetings, and ensure leads move through the pipeline without being overlooked. You will also help identify new business opportunities and maintain accurate prospect and CRM data. The role is particularly suited to someone who communicates clearly in writing, is highly organised, and wants practical exposure to B2B sales, lead generation, account management, and business development.
Key Responsibilities
Inbound Sales & Lead Management
Manage and respond to inbound sales enquiries professionally and promptly.
Understand what prospects are looking for and qualify leads based on factors such as fit, budget, timing, and decision-making authority.
Handle follow-up conversations, including pricing questions, objections, and prospects who become inactive and later re-engage.
Book qualified meetings and prepare clear handover notes so the relevant team has the context required for each conversation.
Track commitments, follow-ups, and next steps to ensure no opportunity is missed.
Escalate conversations that require senior input before responding externally.
Lead Generation & Pipeline Management
Source new business opportunities using lead generation and prospecting platforms.
Research and identify prospects that match the target customer profile.
Build, verify, clean, and maintain prospect lists, ensuring accurate data and avoiding duplicates.
Prioritise promising opportunities and move them into the sales pipeline quickly.
Follow up consistently with prospects while maintaining a professional approach.
Keep CRM records accurate and up to date.
Track which leads are progressing, converting, or stalling.
Prepare short weekly updates covering new leads, pipeline movement, and outstanding opportunities.
Skills & Requirements
Essential
Previous experience using a CRM or email outreach/sending tool.
Exposure to B2B sales cycles.
Familiarity with lead generation, prospecting, or sales intelligence platforms.
Previous experience with prospect research, email outreach, or account management is an advantage.
Strong written English and the ability to communicate professionally over email.
Ability to understand a prospect's message and identify what they actually need or are asking for.
Strong organisational skills and attention to detail, particularly around follow-ups and lead tracking.
Comfortable taking ownership and being accountable for assigned leads and conversations.
Good judgement about when to handle something independently and when to ask for guidance.
Proactive approach to following up and keeping opportunities moving.
At least one previous internship, ideally within sales, business development, account management, or a related area.
Key Skills
CRM | Email Outreach | B2B Sales | Lead Generation | Prospecting | Lead Qualification | Account Management | Business Development | Pipeline Management | Written Communication
What You'll Learn
This internship will provide practical experience working with real prospects and sales opportunities rather than purely observational training. You'll develop your professional writing and sales communication, learn how to qualify and nurture B2B leads, understand how a sales pipeline is managed, and gain hands-on experience with CRM and prospecting processes.
Strong performance during the six-month internship may also lead to an opportunity for a full-time position.
How to Apply
Apply with your CV along with a short covering message.
As part of the application, please answer the following in 3–4 lines:A prospect responds to your outreach saying they are interested, but they are currently working with another provider and suggest reconnecting next quarter. How would you respond?
We will use your response to assess your written communication, judgement, and approach to handling prospective customers.
Sales Head – IT SaaS | Gurgaon
Famepilot is hiring an experienced Sales Head to lead and grow our B2B SaaS sales operations. We are looking for a target-driven professional with strong international sales experience and the ability to manage the complete sales cycle.
Company: Famepilot Internet Pvt. Ltd.
Location: Gurgaon (Work From Office)
Experience: 5–8 Years
Joining: Immediate
Application Process:
Interested candidates can apply by filling out the Google Form below:
https://forms.gle/8WA6KvdhWcWZVyCa7
About Famepilot:
Famepilot is a fast-growing SaaS platform helping multi-location businesses manage their online reputation, customer engagement, and digital presence more effectively.
Key Responsibilities:
- Generate business opportunities through cold calling and outbound sales activities
- Conduct product demonstrations and client presentations
- Manage complete sales cycle from lead generation to closure
- Build and maintain strong relationships with clients
- Identify and develop new business opportunities
- Work closely with internal teams to improve sales processes and customer experience
Preferred Candidate Profile:
- Minimum 4+ years of experience in IT/SaaS sales or business development
- Strong communication, negotiation, and presentation skills
- Target-oriented and self-motivated approach
- Experience in Retail, Hospitality, or BFSI sectors preferred
- Willingness to travel for client meetings when required
Why Join Famepilot:
- Opportunity to work with a growing SaaS company
- Leadership exposure and career growth opportunities
- Performance-driven and collaborative work environment
Job Description – Sales Operations Job
Title: Sales Operations Executive
Department: Sales
Role Overview
We are looking for a Sales Operations professional to support our sales team and maintain
strong relationships with existing clients. The role will be responsible for ensuring smooth
day-to-day operations, handling client queries, and managing relationships with existing
channel partners. This is an entry-level role, and freshers are welcome to apply.
Key Responsibilities
• Manage and maintain strong relationships with existing clients.
• Handle client queries and coordinate with internal teams to resolve issues on time.
• Follow up with clients to ensure timely transactions and repayments.
• Manage and maintain relationships with existing channel partners.
• Coordinate with channel partners for regular business opportunities and follow-ups.
• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure
smooth execution.
• Maintain accurate records of client and partner interactions.
• Ensure timely follow-up on pending documents, transactions, and other requirements.
Key Skills & Competencies
● Strong client relationship management skills
● Excellent verbal and written communication
● Good follow-up and coordination skills
● Strong problem-solving and ownership mindset
● Ability to manage multiple clients and priorities
● Understanding of lending, working capital, fintech, or financial services is preferred
● Good analytical and reporting skills
● Proficiency in MS Excel / Google Sheets
● Ability to work effectively with cross-functional teams
Job Description:
We are seeking dynamic and motivated individuals to join our team as Management Trainees in Inside Sales. This is a campus hiring opportunity for fresh graduates or individuals with up to 1 year of experience. The ideal candidates should be fluent in English and will be based in Hyderabad.
Responsibilities:
Inside Sales:
Engage in outbound calling and email campaigns to generate leads and promote products/services.
Work towards achieving sales targets and key performance indicators.
Market Research:
Conduct market research to identify potential customers and industry trends.
Gather information on competitor activities and market dynamics.
Customer Relationship Management:
Build and maintain positive relationships with customers.
Address customer inquiries and provide information about products/services.
Language Proficiency:
communicate effectively with customers in different regions.
Training and Development:
Participate in training programs to enhance product knowledge and sales skills.
Stay updated on industry best practices and sales techniques.
Collaboration:
Work collaboratively with the sales team and other departments to achieve overall business objectives.
Coordinate with team members to share insights and strategies.
Sales Reporting:
Maintain accurate and up-to-date records of customer interactions and sales activities.
Provide regular reports on sales performance to the management.
Adaptability:
Adapt quickly to changes in product offerings, sales strategies, and market conditions.
Embrace continuous learning and improvement.
Requirements:
Bachelor’s Degree in business, Marketing, or a related field.
Strong communication and interpersonal skills.
Positive and proactive attitude with a willingness to learn.
Ability to work in a fast-paced and target-driven environment.
Basic understanding of sales principles and customer service.
We're looking for a results-driven Sales Manager to own and grow our revenue engine. In this role you'll run the full sales cycle end to end from generating and qualifying pipeline, through discovery and negotiation, to closing and expanding key accounts. You'll be measured on revenue against quarterly targets and will work closely with marketing, product, and customer success to convert opportunities into long-term customers. This is a high-ownership role for someone who is equally comfortable prospecting a new logo and managing a strategic account relationship.
Key Responsibilities
- Own the full B2B sales cycle: prospecting, discovery, demos, negotiation, and closing
- Build and maintain a healthy, forecastable pipeline and report on it accurately each week
- Consistently meet or exceed monthly and quarterly revenue targets
- Grow and retain key accounts through upsell, cross-sell, and renewals
- Partner with marketing to shape lead-generation campaigns and improve lead quality
- Conduct market and competitor research to sharpen positioning and pricing
- Keep the CRM current with activities, notes, and accurate deal stages
- Represent the company in client meetings, industry events, and negotiations
Requirements
- 5+ years of B2B sales / business development experience with a proven target-achievement record
- Strong command of the full sales cycle and consultative selling
- Excellent negotiation, presentation, and communication skills
- Hands-on experience with a CRM (Salesforce, HubSpot, or similar)
- Ability to manage multiple opportunities and accounts simultaneously
- Bachelor's degree; MBA is a plus
Nice to have
- Experience selling SaaS or technology products
- Existing network in the target industry/segment
Roles & Responsibilities
Key Responsibilities
- Own and manage the full sales cycle: prospecting, discovery, proposal, negotiation, and closing
- Identify, target, and engage ideal B2B customers (SaaS, IT, Services, etc.)
- Develop and execute outbound sales strategies (email, LinkedIn, cold calling)
- Qualify inbound and outbound leads to ensure good client fit
- Present customized lead generation solutions to meet client goals
- Collaborate with the delivery and operations teams to ensure a smooth handoff and onboarding
- Track sales pipeline using CRM (e.g., HubSpot, Salesforce)
- Meet and exceed monthly and quarterly revenue targets
Stay up-to-date with industry trends and competitors
Ideal Candidate
1.Strong Senior B2B Sales Hunter Profile driving new business for a B2B Tech services/B2B Lead Generation / Demand Generation agency, selling Demand Gen / Marketing Services / IT Services / SaaS to mid-market and enterprise clients
2.Mandatory (Experience 1) – Must have 10+ years of direct B2B sales experience, of which the most recent 5+ years must be in selling B2B technology services / IT services / B2B SaaS / demand generation or marketing services with a strong focus on new business acquisition.
3.Mandatory (Experience 2) – Must have owned the full new-business sales cycle end to end — prospecting, lead generation, discovery, stakeholder engagement, proposal/pitch, negotiation and closing — with a strong hunter/new-logo acquisition mindset and demonstrated ability to independently convert cold/warm prospects into paying clients
4.Mandatory (Experience 3) – Must have demonstrated B2B sales experience selling technology services / IT services / SaaS / marketing or demand-generation services to clients in global markets, particularly the US, UK and/or MENA, with ownership of prospecting through closure (Global-market sales must be a significant and recent part of the candidate's sales experience, not limited to occasional/inbound international accounts)
5.Mandatory (Skill 1) – Must have sold to marketing, sales and growth decision-makers (CMO, VP Marketing, Head of Growth, Head of Demand Gen) in multi-stakeholder deals
6.Mandatory (Skill 2) – Must be hands-on with outbound motions: cold email, LinkedIn, cold calling, ABM and SDR workflows, and lead qualification
7.Mandatory (Skill 3) – Must be fluent with CRM and prospecting tools (HubSpot or Salesforce, plus LinkedIn Sales Navigator, Apollo, ZoomInfo
8.Mandatory (Skill 4) – Must have a consistent record of meeting and exceeding monthly and quarterly revenue targets, stated in the resume
9.Mandatory (Skill 5) – Must be able to clearly demonstrate a structured B2B sales approach, including ICP identification, account research, prospecting strategy, outreach sequencing, discovery, lead qualification, stakeholder mapping, solution positioning, objection handling, negotiation and closing.
10.Mandatory (Leadership) – Must have team-handling experience, having built, led and mentored a sales team while carrying an individual quota
11.Mandatory (Communication) – Must have excellent written and verbal communication, comfortable managing longer sales cycles with multiple stakeholders
12.Mandatory (Stability) – Must show stable tenure of 2+ years per organisation with no significant gaps
13.Mandatory (Company) – Must come from a B2B technology services / IT services / B2B SaaS / B2B tech company, or a B2B lead generation / demand generation / content syndication / ABM / appointment-setting / marketing services agency
14.Mandatory (Note 1) – Resume must demonstrate quantifiable B2B sales achievements, such as quota attainment %, revenue/bookings generated, new logos acquired, deal sizes, pipeline generated or YoY growth
15.Mandatory (Note 2) – Must be open to night shift, 5:30 PM to 2:30 AM
16.Mandatory (Note 3): CTC is inclusive of variable upto 30%
17.Preferred (Industry) – Familiarity selling to SaaS, IT services or B2B tech companies
Interview Process
We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
Profile- Sales Executive
Experience-1-2 years
Qualifications-B.Tech-CS/IT/MCA/BCA
Job Summary
Are you passionate about sales, confident in communication, and skilled at converting leads into business opportunities? We’re looking for a Sales Executive to join our growing team!
Key Responsibilities
- Handle pre-sales and post-sales activities effectively
- Make outbound calls and connect with potential clients
- Understand client requirements and recommend suitable solutions
- Follow up with leads and convert prospects into customers
- Maintain strong relationships with existing and potential clients
- Achieve assigned sales targets and contribute to business growth
- Coordinate with internal teams to ensure smooth post-sales support
Required Skills
- Cold Calling & Lead Generation
- Lead Conversion
- Sales & Marketing
- Client Communication & Relationship Management
- Strong Negotiation & Convincing Skills
- Follow-up & Business Development
What we offer
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible remote work arrangements
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities






