Customer Obsession Manager

this role is for the technical trainer to train the student for the placements

you also act as a trainer cum developer for some projects

Qualifications:

• Experience: 5-7 years in software testing, with at least 5 years focused on test automation using Java and any Test tool

• Skills: Strong understanding of software testing methodologies (e.g., Agile, Waterfall),excellent analytical and problem-solving skills, and effective communication and collaboration skills

• Knowledge: Proven experience in testing Web Services, Web UI, and APIs , Mobile App,

Salesforce applications

Responsibilities:

• Framework Development:

• Design, develop, and maintain robust and scalable test automation frameworks using tools like Playwright, Selenium.

• Acquire client requirements; resolve workflow problems through automation optimization..

• Utilize automated testing tools to perform testing and maintenance

• Should have experience in customising default reports and libraries of playwright

• Test Case Automation: Develop and execute automated test cases for functional, regression, and integration testing

• CI/CD Integration: Integrate automated tests into continuous integration and continuous delivery pipelines

• Test Data Management: Implement strategies for managing and provisioning test data efficiently

• Innovation: Works effectively to transform innovative ideas to fruition

• Troubleshooting: Identify, troubleshoot, and resolve issues related to automated tests

• Reporting: Generate comprehensive test reports and analyze results to identify trends and areas for improvement

• Mentorship: Mentor junior team members and collaborate closely with developers, product owners, and other stakeholders

Skills:

• Automation Tools: Proficiency in Playwright, Selenium, Cucumber and other automation tools. Good to Have - Mobile app automation knowledge

• Programming Languages: Experience with Java, JavaScript or other functional languages

• Database : Postgres & Snowflakes - Well versed in writing SQL queries

• Cloud : Experience in leveraging core AWS services like EC2, S3, RDS, and Lambda for

Test Automation. Familiarity with AWS architecture and best practices

• Problem-Solving: Strong problem-solving skills and ability to think of creative solutions to systems-based issues

• Communication: Excellent written and verbal communication skills.

Hiring Professional Content Creator ( marketing ) for our IT Company Logical Soft Tech Pvt ltd, Indore(M.P)

Responsibilities

Expert in video making and content posts, banners for IT products Mobile app

Develop and execute a comprehensive video content strategy for YouTube, Instagram, LinkedIn, Facebook, and other relevant platforms, ensuring alignment with the brand's goals and target audience.

Knowledge in Digital Marketing , SEO, SMM of brands and Mobile app and It products

Collaborate with internal creative teams and external agencies to conceptualize, plan, and storyboard video content ideas.

Coordinate video shoots, including location scouting, talent coordination, equipment setup, and ensuring a smooth production process.

Edit and enhance video content using professional software tools to create visually appealing and engaging videos.

Collate and organize video assets, including footage, music, graphics, and other elements, for efficient content management.

Optimize videos for each platform, considering specific requirements, formats, and audience preferences.

Stay up-to-date with emerging trends and best practices in video content creation, social media, and digital marketing to ensure the brand remains at the forefront of innovation

Monitor and analyze video performance metrics, such as views, engagement, and conversions, and make data-driven decisions to optimize future content.

Collaborate with cross-functional teams, including marketing, social media, and design, to align video content with broader marketing initiatives.

Manage relationships with external vendors, agencies, and freelancers involved in video production, ensuring timely delivery and quality standards.

Ensure brand consistency and messaging across all video content and platforms

Stay informed about industry trends, new technologies, and platform updates to identify opportunities for innovation and improvement.

Excellent communication and collaboration skills to work effectively with internal and external stakeholders.

Conduct seminar , collaborate with vendor, colleges, institutes for promotion of our products

females with good voice over will be preferred, having laptop will be advantage

****

If you meet above job criteria , Please share the cv and come for the interview or can call on given HR number if any queries ( between 11:00 A.M to 7:30 P.M)

Company name : Logical Soft Tech Pvt Ltd

Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P

Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15. 95.09.19(HR), +91-82.10.25.18.24 (technical Department)

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

About Us:

At Product Fusion, we are dedicated to building innovative and scalable software solutions. Our team is passionate about leveraging cutting-edge technologies to drive product excellence and create impactful digital experiences. We invite you to join our dynamic team and contribute to our mission of technological innovation.

Job Description:

We are seeking a talented and motivated Full-Stack Developer to join our team. The ideal candidate will have a strong background in both front-end and back-end development, with proficiency in modern web technologies and frameworks. You will work closely with our development team to design, develop, and deploy scalable web applications.

Requirements:

• Proven experience as a Full-Stack Developer or similar role
• Strong proficiency in React JS or Next JS
• Solid understanding of Python and frameworks like Django or Fast API or Flask
• Proficiency in Tailwind CSS for front-end development
• Experience with PostgreSQL or MySQL databases
• Familiarity with Kubernetes for container orchestration
• Excellent problem-solving skills and attention to detail
• Strong communication and teamwork abilities

What We Offer:

• Competitive salary and benefits
• Flexible working hours and remote work options
• Opportunity to work with cutting-edge technologies
• Collaborative and innovative work environment
• Professional development and growth opportunities

1.       Core Responsibilities

·      Building feasible solutions/applications for our clients – this includes developing bots using Automation Anywhere new cloud-based platform A360, assisting in the design and development of Automation TaskBots to automate Business Processing involving various technologies including Web & Windows applications, Database, Image Recognition (OCR), PDF Integration, API, and Web Services

2.       Experience Requirements

·      5 plus years of Software Development experience in any RPA tool. Preferably Automation Anywhere

·      Providing guiding and training for customers around the application best practices

·      Assist with guidance for the application environment and helping to troubleshoot if necessary

·      Understand the technological pain areas of prospective customers and helping create a Proof of Concept that aligns to their needs and budget

·      Knowledge Requirements

·      Experience with Automation Anywhere, or related robotic process automation software

·      Programming or development experience (Java, .Net, C#, Visual Basic, VB.net, R, etc.)

·      Scripting knowledge or experience (Python, Perl, VB Script, Shell script, PowerShell, etc.)

·      Experience creating macros

·      Ability to understand and create business process workflow diagrams or procedural documentation

·      Understanding of SDLC, Waterfall, and Agile Development Methodologies

·      Exposure to performance measurement and continuous improvement methodologies

·      Strong problem solving and troubleshooting skills

Job responsibilities

·        Understand the current technical architecture including constraints related to platforms, standards and skillsets.
·        Review and integrate all application requirements, including functional, integration, security, performance, quality, and operations.
·        Review designs, documents and have hands-on coding exp.
·        Follow up the activities and team commitments to deliver the right solution at the right time.
·        Review and integrate the technical architecture requirements for the development and make all final decisions regarding system software.
·        Follow and adopt approaches, methodologies, and SDLC standards.
·        Apply techniques and skills required to identify a root cause of a given software integration issue.
·        Escalate encountered technical software issues to project leadership in a timely fashion and respond back consistently on time.
·        Acts as the technical subject matter expert for a product domain and the technical leader within a team
·        Leads and sets the direction for design and implementation of software features/functionality, correction of defects and/or creation of new products
·        Applies advanced systems analysis techniques to evaluate newly created code
·        Provides thought leadership and innovation within a technical domain

.       documents and communicates on complex technical topics outside the immediate development team

Qualifications:

·        Bachelor/Master’s degree in CS or Computer Engineering required
·        5+ years of programming experience in web applications development
·        Hands on Angular development experience 
·        Working knowledge of HTML and CSS
·        Working knowledge in Designing, Developing, and Deploying RESTful web services and other Web APIs.
·        Deep knowledge of Web Application Architecture and Object oriented design. Should have practical knowledge of design on more than two web applications.
·        Should be able to technically lead a small group of members