Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

A Bank Account you can create from anywhere in the world in under five minutes
A high-limit Credit Card that helps build a healthy credit score
Easy, lightning-fast, cross-border money transfers with the best rates in the market

Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

Responsible for driving customer excellence & bringing the customer perspective to all business decisions
Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
Own and drive the overall NPS metric for Zolve
Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
Understand the competitive landscape and be an expert on our competition and how they are positioned
Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
Serve as a customer evangelist within the organization

REQUIREMENTS

1. Obsessed with improving customer experience 🙂
2. Obsessed with improving customer experience 🙂
3. Obsessed with improving customer experience 🙂
4-6 years of B2C product experience
Preferably has worked or studied in the US
A creative and quantitative thinker
Significant attention to detail
Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
Excellent presentation, written, and verbal communication skills

ABOUT US

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

A Bank Account you can create from anywhere in the world in under five minutes
A high-limit Credit Card that helps build a healthy credit score
Easy, lightning-fast, cross-border money transfers with the best rates in the market

Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

Responsible for driving customer excellence & bringing the customer perspective to all business decisions
Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
Own and drive the overall NPS metric for Zolve
Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
Understand the competitive landscape and be an expert on our competition and how they are positioned
Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
Serve as a customer evangelist within the organization

REQUIREMENTS

1. Obsessed with improving customer experience 🙂
2. Obsessed with improving customer experience 🙂
3. Obsessed with improving customer experience 🙂
4-6 years of B2C product experience
Preferably has worked or studied in the US
A creative and quantitative thinker
Significant attention to detail
Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
Excellent presentation, written, and verbal communication skills

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About Zolve

Founded :

2020

Type :

Product

Size :

100-500

Stage :

Raised funding

About

Zolve’s mission is simple: we want to make financial products accessible to everyone.

Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

A Bank Account you can create from anywhere in the world in under five minutes
A high-limit Credit Card that helps build a healthy credit score
Easy, lightning-fast, cross-border money transfers with the best rates in the market

Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.

We believe: that if space tourism is real, so is reaching for the stars.

Zolve’s mission is simple: we want to make financial products accessible to everyone.

Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

A Bank Account you can create from anywhere in the world in under five minutes
A high-limit Credit Card that helps build a healthy credit score
Easy, lightning-fast, cross-border money transfers with the best rates in the market

Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.

We believe: that if space tourism is real, so is reaching for the stars.

Varun Kashyap

Connect

Ashok Raavi

Connect

Company social profiles

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